I am not a bride, but a groom-to-be. Still, I want to doubly thank the fantastic staff at White of Raleigh for their contributions to the amazing experience I and my now fiancée ha...d at this boutique! From the warmth and enthusiasm of their welcome to their undeniable creativity, professionalism, and willingness to accommodate, we could not have wished for a more satisfactory experience!
From the moment I contacted them, by phone, one day prior to an undoubtedly hectic trunk show, with an extra special request, Molly, Moira and Waverly offered no resistance or hesitation to make accommodations to the fullest. Upon entering this beautifully decorated and well laid out shop the following day, during said trunk show, I was warmly greeted by Waverly and quickly introduced to Molly and Moira, each of them previously engaged with potential (and highly probable) customers as I entered. This team's commitment to excellence and passion for their trade was immediately evident, as was their ability to listen, communicate and work collaboratively to ensure personalized customer satisfaction. I was granted a privileged glance behind the scenes of this luxurious and well-run boutique, as I waited for my bride-to-be and her party to arrive and begin her fitting. As these women went so gracefully about their work, there was not a trace of disappointment to observe on the face of any one of their many customers. Their mention of " ..we love all of our brides!" during my brief and unpredictable phone call the day before, seemed like an understatement after having witnessed this all as a "fly on the wall" that Saturday afternoon. They treated the woman I care most about, her mother and a group of our close friends, with the utmost kindness, consideration and courtesy during her appointment. Every moment, from the fitting to my fiancée's eventual purchase of "THE DRESS", was well-anticipated, organized and comprehensive.
The impeccable customer care is coupled with high-quality and well-priced merchandise. My fiancée was surprised by the feel and comfort of the dresses she tried on and was especially pleased to come in "under-budget" with her purchase. She has not recanted the story of her experience without mention of the elegance of the gown and "feeling like a goddess," in the changing space with Molly. The physical and emotional response she had to trying on and seeing herself in "the one" was unmistakable and eliminated all uncertainties about the many dresses she had shopped around for, prior to her visit to White of Raleigh.
On a personal note: The fact that the staff was willing to allow me, as stranger (to them and certainly to wedding gown shopping), on such short notice, to intrude on a busy weekend, to impose on their tight-knit appointment scheduling and to commandeer their back office and sound system, in order to surprise my long-time girlfriend with my proposal speaks volumes about their personal character and passion for what they do. They facilitated a truly unforgettable moment and experience for us and our relationship. I'm pleased to know that their hard work and dedication will be represented and on display during our "big day!"
I can say, with all confidence, you WILL NOT have the same great experience that we did at White of Raleigh, but you, and/or your bride-to-be, will absolutely have one your very own! I sincerely cannot recommend them enough!