My husband and I live in Las Vegas, NV. He was planning to visit their sales office in person during a work trip to Houston, but when his trip was cancelled, Becca was very helpful and patient in helping him choose the perfect engagement ring f...or me all via e-mail. She was responsive and the staff took great care in shipping my ring. The proposal was clearly a success and we met Becca in person when we visited the Houston area to pick our wedding bands. Again, Becca was friendly and helpful and so was the front desk staff, Vera. Of the online jewelers that my husband researched, he was most impressed with Whiteflash. The quality of their diamonds and rings are excellent. We love our rings very much. Thank you, Whiteflash!