Whitehall New Orleans

DO NOT BOOK WITH THIS COMPANY! This catering company should be investigated for their company practices. I am very unhappy with a number of situations concerning our wedding and even after sending a certified letter to the CEO of the company, being contacted by their Director Sales confirming they received the letter not one person has reached out to me since. They obviously do not care about customer service so I hope any newly engaged couple reading this takes heed to this review. SAVE YOURSELF STRESS AND BOOK WITH ANOTHER VENDOR THAT CARES ABOUT ITS CLIENTS. I was warned after i booked with them that they had ruined another brides event and now here I write to warn/save someone else. If you do book with them make sure that your bar is in the contract, even though the wedding packages listed on the menues say that each package includes a bar and even if you pay to upgrade the bar they will come back 48 hours to your wedding and say the basic bar of beers and wine are not included and you need to pay more. They will not provide you a breakdown of what you are being charged for nor tell you what the new package price is. They will only tell you what your balance is and you need to trust them. Their staff left a bucket of flowers in the center of the aisle so now ALL of my CEREMONY pics show a bucket in the center aisle that we walked down (Can't wait to post those wedding photos so everyone can see the type of service this company really provides) and on top of that you get a rude Sales Manager who will tell what her job is and isn't. So if you want rude customer service, to be double charged for a bar that was supposed to be in the package to get your business, dirt and blue tape on the white chairs in your ceremony photos and to be ignored completely after bringing these issues to the management of this company....then knock yourself out and book with Whitehall Plantation. They can make your wedding dreams come true!

We recently had our wedding here and it was so awesome and beautiful. I was seriously blown away at the quality, flexibility, and responsiveness from Kristin and the team. The food was awesome, the staff was so incredibly nice, the price was amazing. I was originally supposed to have my ceremony somewhere else but ended up doing it at the plantation and I'm so glad I did. The house is beautiful and the grounds around as well and made for beautiful pictures in the late afternoon. I cannot say enough wonderful things about this venue.

My husband and I are so glad that we had our wedding reception at Whitehall! Kristin was so lovely to work with and very accommodating. She left us a bottle of champagne and gave us our own room to chat and eat before the reception started. The venue is stunning and looking breathtaking night or day. I had my wedding at night and loved the venue lit!! I'm from out of state and it was very easy to keep in touch!! Thank you and your team! Love you all!

So impressed with this place. I attended a wedding there yesterday, October 7, 2017. This was supposed to be held at a different venue, but due to the approaching Hurricane Nate, the wedding was at Whitehall. The staff had everything set up beautifully! They were extremely accommodating and attentive to the guests. I look forward to their future growth.