Willows Lodge

municator, responsive (even on her vacation!), professional, warm, uber-competent, exceptionally organized, offered invaluable experience and insight into many key elements and in answering questions we had, and was an absolute pleasure to work with. It was a year of planning with questions and answers going back and forth. Our wedding went seamlessly, without a single hitch, was stress-free and all joy. Erin worked beautifully with every vendor, dj, floral, cake…., running a tight ship but with a soft glove, everyone focused on making it a wonderful event for us. She anticipated our every need. We are all so grateful. The venue was BEAUTIFUL. The food was exceptionally delicious and beautifully presented. Willows really shines in the quality of their food. The service, also exceptional. Allie was our lead. Starting with our arrival at 9am, she was checking in constantly asking if there was anything she could do, anything we needed, also conveying how she wanted to make it a perfect day for us. At the end of the evening, the staff, again, were so helpful and kind as we gathered up cake stands, floral…. Every single person on staff at Willows is genuinely warm, professional, helpful and an asset to this extremely well-run organization that has an obvious very strong culture of exceptional service and professionalism and it holds true all the way from the greeters at the lobby front doors to the front desk to the event staff. Everyone we met or interacted with conveyed graciousness and a professional desire to give exceptional service. I so often hear of weddings being stressful or having at least one or two things go wrong. Not so us. Elegant, classy, it could not have been more perfect. I cannot thank the entire staff enough for making my daughter’s wedding better than we could ever have imagined.

NW. Most importantly to us after several horrible experiences during COVID, their staff was kind, professional, and extremely competent - Erin took care of us beautifully.

ntire weekend. We wanted a venue that would make our wedding go as smoothly as possible, and we got that with Willows Lodge. The catering from Barking Frog was amazing, and our guests are still talking about how good our dinner was! On the afternoon of our wedding, we needed a photo frame and the front desk staff got us one within the hour. The rooms that come with the wedding package are gorgeous and comfortable, and our family loved staying there. We can’t wait to celebrate our future anniversaries with Willows Lodge! If you want an absolutely beautiful wedding where you don’t have to worry about a thing, book here!

l the logistic concerns and was super responsive even though I've sent her so many emails with all the questions I had. All the staff was super sweet and made themselves available when we had technical issues with the TV or needed to borrow a screwdriver =) It's obvious that the event staff at Willows lodge are SEASONED and knows exactly what they're doing, which is great because I definitely didn't and totally needed their expertise! Did I mention the grounds are beautiful? They are beautifully landscaped and maintained and we were able to get a variety of different backgrounds just within the grounds. After my wedding was over we were able to sneak some relaxation time at the SPA before going on to other festivities. Oh and I apparently saved the best for last. The FOOD was incredible. It's no secret that the Barking Frog is an award winning restaurant and they are the in house food caterers and I know my guests not only had amazing food they also didn't walk away hungry!

aces, to the wood beams to the amazing food from The Barking Frog. And Erin, she made the planning process so wonderful and made all my requests feel so simple. Our vision was fully formed and looked beautiful! Thank you!! Can't wait to celebrate our anniversaries there!

and they handled it with grace and professionalism. Jenn was an all-star, plus the venue is gorgeous. The garden is lovely and the guest rooms are fantastic.

ask for.

day of they were absolutely incredible. Everyone we worked with was so professional and helpful in every way possible. They truly cared about making my wedding run as smoothly as possible. Special thanks goes to the catering team who helped my brother finish our wedding cake. I would recommend them a thousand times over to anyone looking to host an event or stay in their hotel.

and gazebo are beautiful, the ballroom is a good backdrop for dinner and dancing, and the buffet dinner space worked smoothly. We were thrilled with the quality of the food and had such a hard time narrowing down our choices after our tasting. Our coordinator Jenn helped keep the wedding moving smoothly and seamlessly. We had no stress day-of and were able to relax and enjoy ourselves with our guests. Having a room to retire to after the party was the cherry on top.

if you book a wedding with them, there will be 5-6 other weddings at the same location on the same weekend. This seemed to cause the main problems for our guests.

anner and with this venue you really don't need one. I hired the florist and DJ and Willows took care of the rest. The food is amazing. You can't go wrong when Barking Frog is the caterer! We were able to secure enough rooms to have the dancing outside and I highly recommend this if you have your wedding during the summer. Highly recommend Willows!!

ing some of our own vendors (such as photographers and florists), and to basically worry as little as possible-- and Willows Lodge far exceeded all of our expectations, AND had lawn games and cute pigs to keep the kids entertained! From the beginning, Jenn was the most responsive out of all the venues we contacted and was incredibly professional, organized and made some great suggestions to help us figure out how to fit our budget. She answered every single one of my (bulleted lists of) questions for over a year as we planned our wedding, down to the details of how long the aisle was for our florist, or adding on vegan dessert options for our guests. The food/drink tasting that Willows held was a fantastic afternoon where we really got to experience Willows' service and amazing food/drinks, and it made narrowing down the choices for our wedding day easy when we met with Jenn to discuss final details. The day of the wedding, the staff was absolutely on top of everything and so professional and wonderful. A couple examples of awesome service: everyone on the staff had a copy of our timeline so servers knew when to gently usher our guests inside when everyone was having too much fun playing lawn games, and a server made sure to reserve a plate of appetizers for me and my husband because we were taking photos during cocktail hour. There was a mishap with our dessert delivery where the components were dropped off, but it wasn't fully set up by the delivery service, but the Willows staff promptly took care of it. Our guests raved about the food, drinks, and service, esp. the mimosa bar, Italian sodas, and beef tenderloin. Our wedding package also included a 2-night stay at Willows, which was a wonderful experience. Without a doubt, we couldn't have asked for a better venue.

from Cleveland and would not have been able to do it without her. She knows what she’s doing and it made everything so seamless. The venue has AMAZING food! People are still complimenting my husband and I on the food…it is very memorable. In addition, the staff was incredible! People also made comments about the customer service. There was never an empty water glass or tray. This team was beyond prepared and their help in setting up, serving, and take down made this another reason to book this venue! The venue itself is gorgeous…from the gazebo to the cocktail patio and serves as the most perfect backdrop for pictures. You can’t go wrong booking Willows!!

to get married here because it is that impressive. They really knew how to take care of us (bride & groom) we did not have to worry about anything, what so ever, on our wedding day because they made everything run smoothly according to the plan. I did not have a wedding planner and this venue accommodated me to where i didn't even need one. A special shout out to my personal Director of Catering & Conference Services given to me by willows, Erin, i love you!!! And a special shout out to all the staff members who made the night run smoothly especially one in particular, i cant recall her name but she was taking such good care of the groom getting him drinks and always made sure he was comfortable. She even toured us the venue one last time while she was working on something else this lady went above and beyond.

mazing during the planning process and was always easy to get in touch with to discuss details. They were extremely accommodating when we requested a few tastings of food and drinks as well as multiple site visits to figure everything out. On the day of they were extremely organized, the staff was phenomenal and SO helpful. There was one waiter, Aran, who was so great and always there when we needed something. The one thing stopping this from being a 5 star review was the hotel aspect. We had multiple guests struggle to communicate with our liaison of which I then had to follow up which was inconvenient and confusing at time. To end on a good note, Willows is a gorgeous setting with amazing service all around and you will not regret having your wedding or event there.

ay to help make the day amazing and less hectic for me :). I would highly recommend anyone looking for a great place with a nice Northwest feel/ charm to go to Willows Lodge.

did everything to make all of our guests and us, the bride and groom, at home, comfortable and pampered. I have never felt so special...and that's how you should feel on your wedding day right?! Jenn Wenman worked with us to plan everything and her and her team wowed not only us but all of our guests. We knew Willows was the venue for us when we first saw it, but their customer service is truly out of this world and was a huge plus to the gorgeous lodge. We are so happy we celebrated the best day of our lives at Willows and highly recommend it to anyone wanting the most amazing wedding experience!

far. We found this and so much more at WL. Jenn (who will be your point-person) helped take care of everything. She went over all the little details we may have otherwise forgotten, and had suggestions for everything from vendors to logistics. The grounds are absolutely stunning and the food is delicious. It's seems like a little more money upfront but considering everything that's included (venue set-up/tear-down, plates, silverware, dance floor, etc.) it ended up being reasonable. Everyone should get married here because it is just the best :)

d, make sure the officiant and photographer got to us and throughout our stay had so many different nice touches that were so great.

my event manager, answered ALL of my questions and was very detailed. I was frustrated that some of my emails went unanswered for two weeks, but since I work in the industry, I can relate.

efore the wedding and I found it very relaxing so that I could get a good nights rest! The entire staff was so wonderful and accommodating and never stopped trying to make us feel like we were the most important guests in the lodge.

h a sophisticated and classy hotel! I am a wedding photographer, and absolutely LOVED the images I captured from the wedding I shot in February at the hotel. I would absolutely recommend the location to any future couple. If you would like to see the image from my recent wedding, with shots of the hotel, check out this link: http://melissajsoule.pass.us/xbLYK137030 -Melissa J. Soule International Wedding Photographer www.melissajsoule.com

perfect for our quick ceremony! The mood when we came back from our reception that night for our bath was breathtaking when we walked into the rose aroma and soft music with mood lighting and a bubble bath with a champagine bottle already being chilled and waiting for us. We can't wait to come back so we can spend more time on the grounds and experience the wineries next door!

included in the many perks with the facility fee) was very pleasant to work with, and the staff of Willows Lodge were so friendly and willing to go above and beyond what "good customer service" is. We were limited by our 10K budget, but Jenn and the staff of Willows Lodge treated us as if we were millionaires. They catered the food options to our budget, and were able to create a cocktail hour with passed refreshments and light fruits and cheeses prior to our buffet. My family is from out of town, so having the option for guests to stay on site was a plus as well. On a side note, Willows Lodge actually refunded part of our estimated total event cost (paid in full prior to the event) because we had 120 out of 140 RSVP'ed guests actually show. I greatly appreciated their willingness to charge for what was actually utilized rather than gouge us for the extra thousand dollars. If you are looking for a classy, outdoor wedding ceremony where guests don't have to get lost heading to the reception, book Willows Lodge. You won't regret it!

arty or parents.

for a romantic getaway, now I will be able to recommend it for a wedding venue.

the food and Executive Chef Bobby was there to make each course beautiful and delicious! The catering director, Jenn Wenman, was so on top of everything, responsive and great to work with. I had a small issue where I'd forgotten to order something from the rental company. Jenn went to work through her connections and it arrived in time for our dinner. Could not say enough wonderful things about the Barking Frog. Though I wouldn't call it inexpensive, it was definitely worth every penny!

lanning and to ensure everything went well.

g manager, always answered all our questions right away and was very accomadating. A great majority of our guests commented that ours was one of the best weddings they had ever been to. We also received a lot of comments on how good the food was. Can't recommend Willows Lodge enough...amazing.

lace for all of our guests.

and they had no problem taking care of her special request (even though it required them to run it back to the kitchen from the buffet line). Also, as soon as we got to our room (free with the reception) after the reception, they brought up some food and cake for us -- recognizing we may not have eaten. And there was champagne and chocolate fondue in there for us already! They're awesome!

life!

dge's staff took care of all the set-up while my bridesmaids, Mom and I relaxed in the changing room, sipping champagne and getting our hair & make-up done until it was time for pictures. The reception was in the ballroom. We had 85 guests and the room was the perfect size - it felt full without feeling crowded. The food...AMAZING! We're still getting compliments. If food is one of your top priorities, Willows Lodge is worth the splurge and they're very flexible on the menu too. For me, Jenn the Catering Director was a bit difficult to get a hold of at times. She rarely answered her phone and emails took a day or 2 for a response. I only saw her twice on the day of, when she arrived and was about to leave, but everything ran smoothly so that's okay. The rooms are luxurious too. We will definitely be back to the Willows Lodge for an anniversary celebration or romantic date night.

She's great on e-mail communication, has answers to all your questions, and will be your day-of coordinator during the event. It's an absolutely beautiful setting that gives it an outdoor feel (the ceremony is in an outdoor gazebo, the cocktail hour is held on the patio which is also available through your event) but with an indoor security blanket (in case of rain, the gazebo can be completely tented in and the cocktail hour will be moved indoors, where the reception is held). As part of our package, we had a "ready room" just down the hall from the ballroom for the entire day/night - that was great for having a place for all of the girls to get ready, and it gave me my own private bathroom for the night as well. We also got a suite to stay in overnight at the Lodge which was absolutely wonderful. Not only did we not have to go anywhere that night besides upstairs, the suite was beautiful and we hung out the next morning relaxing in the room until we had to check out. As far as the food goes? It was absolutely fabulous. Everyone complimented us on it and thoroughly enjoyed it. We went with one of the buffet options, but wound out switching out about half of it for other options (some due to food allergies, some because we discovered at the tasting that we liked other entrees better). Jenn was incredibly flexible about it and let us customize the menu to what we wanted without any problems. It was a bit spendy, but if you're willing to pay for a beautiful setting and amazing food, then this is the place to go.