Windows On Washington

ct as ever! We highly recommend this venue and awesome staff!

chose the gold & white decor that looked beautiful with our pink and black wedding party attire and other venue accessories. It was all absolutely perfect - glam and classy - exactly what we were going for. The views of STL city in the background and the arch were a perfect backdrop in our reception photos. The exposed brick and floor to ceiling windows added that STL city vibe. We had our wedding in the 7th floor. The open bar and lovely served dinner was perfect at this venue! We and Our guests loved both of the balconies as well -perfect photo spot with the city backdrop. We are so happy we chose this as our wedding venue. Everyone is so helpful there- Emily was always accommodating with all of our questions and was always responsive and easy to work with. We loved our wedding day!

y with shuttles to nearby hotels for free). The complimentary champagne when guests enter is a fun touch. The packages they offer are super convenient and helpful for any planner and made it easy to plan a wedding. I didn't have a wedding planner so using WOW was ideal and I would use it again if I could! Couldn't recommend this place more.

We visited several venues and none were nearly as prepared with options, details, or answers to questions. Follow-up meetings were prompt, and all updates to the plans reflected immediately. The result was was a fabulous reception. Every detail was exactly as we had requested. Literally not one single thing was amiss. The evening was beautiful and memorable and we could not be happier that we chose WoW.

to choose from. The food was great (especially the appetizers!), the staff was helpful, and the night went perfectly.

ss. The team are pros, you’ll be in good hands if you decide to have your event here!

cial dietary meals & the room was set up exactly like we discussed at the final meeting. WOW is a gorgeous downtown venue, highly highly recommend!

out of town wedding was hard. She made everything manageable and stress free. I did not have to worry about hiring caterers or bringing my own decorations as they did it all for me. Prices are also very reasonable compared to other venues we looked into. Our wedding was beautiful and everything went smoothly so I highly recommend this spot. You will not regret it

I love that they do a sit down dinner, the champagne greeting, and the bartender was amazing as well! They were very attentive and everything was done elegantly, and gracefully. I can’t thank them enough for the hospitality!!

sparkled above the dance floor or how the exposed brick and long, stunning bar looked. Windows is classic, elegant, romantic, and I could not have imagine a more perfect backdrop for our December wedding. Emily worked with us from booking our wedding 2 years out all the way until the big day. She was always there to answer our questions and offer suggestions for other vendors we may have needed along the way. Thank you for everything, Emily and WOW Team!

erfect vibe and cost for us! Working with Emily was fantastic - she was so helpful and informative and very communicative! The food was amazing and we were so happy with the package options we had - we loved the way everything looked and flowed! We also attended one of their decor shows, which I highly recommend - it was so fun, provided great inspiration, and we got some discounts from it! If you are looking for a great venue for both ceremony & reception or even just reception, we highly recommend Windows on Washington!

s and threw it right out the window. As a beer drinker I was soooo impressed that the base bar package wasn’t just two of the same light beers (like bud light and ultra) as that seems to be the norm everywhere else. Thanks again WOW!

of our questions. The staff present the night of our wedding were incredible and truly made us feel like celebrities. We are so happy that WOW was a big part of our special day.

zing! He made sure my husband and me and all of our guests had everything we needed throughout the night! We would definitely recommend!

ing, and I was anxiously communicating with him about our upcoming event. Ultimately, we decided to downsize and held a micro-wedding and dinner in 2020 then a one-year anniversary reception in 2021. Emily Walworth, our event coordinator, was there every step of the way! She helped us choose the way forward that was right for us and quickly helped adapt our event accordingly. Our wedding day was intimate and beautiful. Our reception was a blast. WOW is such a great venue and have super competitive pricing. Our event captain, Tom, was amazing too. After having him for our wedding, we requested him for the anniversary reception. He was kind and intuitive, and I highly recommend requesting him.

ctly! Emily was our coordinator and she was always available to answer all of our questions and give us great advice. We had our ceremony and reception on the same floor and my guests loved how seamless everything was and how the evening flowed perfectly. Food was great and drinks were strong. I can't say enough nice things about all of the staff at WOW. Thank you so so much!

our large reception.

dealing with covid related issues. The venue was decorated beautifully, the food was fantastic and the staff was incredible. If I could give more stars I would 💖

leware, venue decorations, table décor, table numbers--EVERYTHING! Their selection for colors / themes is great. Neither my husband nor I prioritized these details, so skipping the a-la-carte shop & rent process was AWESOME. (If you have a very particular vision in mind for your décor, keep that in mind). -Location!: WOW is located in a great spot, is close to so many hotels, and has their late-night shuttle. -Customer service: We worked with Emily, who was 1) incredibly prompt in answering emails & helping us plan; 2) very transparent about pricing / feasibility 3) awesome at helping us make decisions and guiding us through some parts of the process. -WOW Factor: The building and its décor are fabulous. The ONLY "ehh" factor for us has to do with the fact that we held our wedding during the COVID-19 pandemic, and we didn't feel that WOW was 100% committed to guest safety; while they mandated masks in the lobby, elevator, and non-reception parts of the venue, and while their staff were all masked, they didn't mandate that guests wear masks while dancing / congregating. Okay. That's fine. There are probably a lot of bridezillas who would push back against that. The thing that got me is that our ceremony venue asked for a list of guests names & phone numbers to have a proactive contact-tracing list available, which was zero hassle for us and a great move. WOW, on the other hand, seemed unfamiliar with the contact tracing process or the need to conduct contact tracing in the event that our reception caused COVID spread. When we asked our coordinator if we'd be notified if the staff at our event had tested positive after-the-fact, she responded along the lines of, "Umm, no, not really, if you got sick at a restaurant, would you call the restaurant and tell them?" If "got sick" is Covid and it ocurred in 2020, then, yes, I definitely would! The caveat to this point is that (hopefully) Covid-19 will not be thwarting safe social gatherings forever, so this comment is somewhat dated.

at my big day can and will happen and they did everything they could to make it happen! My guest are still saying it was the best bar and food they have ever had at any wedding. I highly recommend them!

cream sundae bar which was amazing! We had the best night and couldn’t have asked for a better venue!

d several venues over one weekend, looking for the perfect spot for our daughter’s wedding and reception, and instantly knew this was the one. The Sales staff we dealt with from day one was very professional, knowledgeable and a joy to work with. The packet provided to us with the package options and pricing were gone through in great detail so there was no question what the final cost was going to be for each package offered. When the wedding day came, and we walked into the room, it was perfect! Our Event Captain, Tom, made sure that everything kept moving as needed throughout the night, which was very much appreciated as you tend to lose track of time. The food was excellent! People were calling me days after raving about the Baked Chicken Quattro Formaggi. Best chicken I’ve ever had!!! We wanted the perfect evening for our daughter, her husband, family and friends to celebrate this new life together and you did not disappoint. Thank you, Thank you, Thank you for a very memorable evening.

to speak with the manager and come up with an acceptable charge to switch our date and I am looking forward to next year when that date can happen!

(at least from what I could tell!) with the 1,000 emails I've sent her since we booked with the venue. She was incredibly responsive and always found answers for the questions I had. The food was incredible, staff was friendly and prompt, and the decorations provided by the venue were absolutely top notch. Every penny was totally worth it. I couldn't believe it was my own wedding when I walked in because it was just so beautiful. The bar was fast, there was never a line, and the catering staff had tables cleared so quickly. It could not have gone better. Guests had such a great time checking out downtown from the balconies and even the local family members loved getting the chance to have a "night out downtown." This is a world class venue and they know what they're doing!

we had.

s to WOW!

l the minute we booked them as our venue. Quick to respond to any questions we may have, as well as provide professional recommendations to make your evening better than you imagined. Highly recommend Windows on Washington!

t perfect!

handle my wedding. Which made the dinner portion off. I had to tell them when to being food & set up cake after we cut it. Not just that, as seen in the pictures a small portion of the cake was served out of a cake made for a hundred and fifty people. We only got the top to take home. Wow stated we won chocolate covered strawberries for our guest. We received a tray of berries after our guest started to clear out which was also at the time we got cake. The coordinator was unreachable for more than 80% of the time. The food was cold and had no seasoning or flavor. and we specifically told them that we have food allergies for tomatoes and for mushrooms so do not serve them to the wedding party. Which was served anyway. One of our bridesmaids had a allergic reaction. The venue didn't even have a EpiPen. So we couldn't continue with our speech or anything. We pay for open bar they didn't have brown liquor and only had one type of whiskey. All around nightmare!!!! I promise all your paying $6000+ for is the space. I wouldn't recommend this place to anyone. First review!!! As of right Now, I feel like every other PERSON renting this very lovely Establishment. As for the look & "Wow" of the venue & location exceptional!! Yet, the amount of service so far ... Smh Not worth the $$... My wedding is less than a Month away & I'm still being hit with new pricing for items that originally had been apart of the "Special" Not to mention the change of coordinator throughout planning my event. Let's just say I'll be back with an Update.. so far I'm not happy AT ALL... #NotAHappyBRIDE #YELPREVIEWCOMINGSOON

id see a couple of personnel changes early on, but for the last several months we worked with Emily and she was fantastic! They worked with us to make sure we had planned out every detail and that we felt comfortable going in to the wedding day. We did have a few hiccups with the set up when we arrived an hour and a half before the ceremony (there were not enough chairs set up in the ceremony space), but we let the event captain know and he quickly fixed the problem. The staff was attentive to us throughout the entire evening, making sure we had everything we need. Plus, the space is absolutely beautiful! It's hard to envision what it will look like at night when you typically only visit during the day prior to the wedding, but it is darling. I highly suggest adding 3 sections of garden lights over the dance floor and head table - it just really adds to the glow of the room! Oh, and the food was SO GOOD! I had heard good reviews about it, but I was blown away when we did our food tasting, and if anything, the four cheese chicken entree we chose was even better the night of the wedding. Everyone talked about how good it was. I can't tell you how many people came up to me throughout the night and told me this was the most beautiful wedding venue they'd ever seen. We certainly loved it!

You cannot beat the value with the packages including space, food, beverages, tables, chairs, linens, and decor. Parking was simple and safe for our guests. Everything was perfect the night of our wedding. Emily, our Coordinator, was marvelous. I highly recommend this fantastic venue!

rate event.

y responsive via email. We loved that WOW is a "full service" venue, from catering, to most decor, etc. I did not work with a wedding planner, so I appreciated WOW's organization and knowledge. Would highly recommend!

tag was reasonable and literally everything we needed was included! An all inclusive package is hard to come by especially when they throw in garden lights and japanese lanterns into the mixture of decor choices. The pre-party champagne and champagne toast were also included in our package and the andes mint departure made me and my grandmother swoon. The 7th floor bar had a classic downtown STL look with a dark wood that contrasted beautifully with the light wood floors and tall glass windows. I love wood flooring and the moment I walked into the loft style venue it took my breathe away. The lighted trees and votives in the window gave our wedding a special ambiance that made the night feel like a fairytale. I was able to coordinate and come in the afternoon before to set up the extra decor we had planned out and was even given a layout so we could really get into the planning. Our coordinator switched a few times but actually it is true what they say it will all work it out in the end because when I called to see what was up Emily reassured me that it would all be okay and she immediately updated me on the ongoings of who would be our coordinator. This brings me to Melissa! Oh what a lovely surprise to work with such a patient, organized, compassionate human being! She answered all of my families zany questions, dealt with some tense moments between me and my mom, and she pulled out a protractor during the table layout planning meeting! This woman knows how to plan and she was gracious enough to make so many revisions to our proposal and email the updated one back the same day or the very next day. I was relieved to know that someone who can organize was coordinating my event! The food was delicious and I highly recommend the gouda cheese puff and toasted raviolis were divine! The salad, prime rib, roasted veggies and mashed potatoes put an extra oomph on the evening. Our donut table was fun and actually very easy to arrange as we were able to plate the donuts ourselves and the team at Windows set them out for us and even refilled them the whole night. The balconies on either end was an addition I could not live without as we have some smokers in our family and one balcony was a smoking section and the other was just to gaze out into the city where the Arch is peeking up over some of the oldest buildings in STL. Our event captain, Steve, made sure that my husband and I were as happy as we could be and he was so polite and ensured we had enough food and drinks the whole evening! We partied it up in the middle of downtown St. Louis in a venue that made me feel like we were exactly in the heart of the city that I love the most. We were gifted a bottle of champagne by the wonderful Windows on Washington team and we cannot thank them enough for their support!

e assigned a wedding coordinator early on and Rachel was extremely easy to work with, making sure we understood everything along the way. The evening of we had a party captain that frequently checked in with us and made sure the timing of the evening's events were going as planned. All-around they made our wedding day a great one. Couldn't recommend them more!

aying "this email address no longer exists". This was fine, as turnover is bound to happen at any company. This same situation then happened once more less than a month before the wedding reception. Easily the worst mistake made by Windows, however, was when they contacted us 4 months before our wedding day and told us that they double booked our reservation for our wedding reception. They asked us to reschedule our wedding day and gave us dates that they had available. Seeing as we had already booked all other vendors for that day (ceremony, officiant, photographer, DJ, flowers, lodging, transportation, catering, etc.), there was no way we could move all these vendors or receive all our payments back from these vendors. In addition, they stated they were not willing to pay for the inconvenience to reschedule different vendors for a different reception date. We immediately began scrambling to find another venue because it would have been incredibly ignorant to lose all of our vendor deposits and pay for all new vendors because of an error on WoW's part. Two days later after the original call, they said they would actually honor our contract they signed with us, without explanation. Honestly, this kind of practice is entirely unprofessional and completely inexcusable. Aside from the lack of communication due to changing our coordinator 3 times and trying to leave us without a venue on very short notice, the reception itself was excellent. The food came out in a timely fashion and was hot and delicious. They worked well with our vendors and everything went smoothly that night. We have only praise for the experience itself. We do not know if we would recommend WoW to a friend or not. Poor business practices for months leading up to the event severely mar an otherwise flawless night. Maybe going forward, add your own addendum to the contract to ensure you are not without compensation when they try to reschedule your reception with very little notice.

scramble to find a new venue that had our date available with only 4 months before our date during peak wedding season. We had already paid a deposit and multiple payments and attended the decor show and no one realized we were double booked!! I don't know how this can happen in the event planning business. When we came to get our money back, talking with the misogynistic owner, Tom, was painful. He at one point asked my dad if “the women (my mom and I) should leave the room while they talked.” He also tried to convince us to switch our wedding date 4 months out and said “I didn’t realize you would already have all of your vendors booked”. Who in the wedding business wouldn’t realize most details would be in place four months before the wedding? He thought changing our date was no big deal. The new date he had available for us was 3 days after we returned from our already booked international honeymoon. He clearly had no awareness of how wedding planning works! It seems like from other reviews this venue has high staff turn over and a lot of disorganization. Avoid a wedding catastrophe and choose a venue that actually cares about you. I Thank goodness that there are other amazing venues in St. Louis and an one of them stepped up to the plate with four months notice to give us the wedding of our dreams. Windows on Washington could have cared less.

quickly to questions. We went through about three coordinators over a 13 month time period. In a business like this, turnover can be high. But, I think the event coordinators are SO good at what they do that they are easily snatched up by other places. But when one left, another stepped in without missing a beat so don't let that scare you. Our event coordinator we had for most of the planning period was outstanding. It's obvious the venue has high expectations and they only hire people who can meet them. Windows is lucky to have the event coordinator we had. She was beyond fantastic! I only have one complaint. They messed up something in our contract and didn't properly charge us an extra couple hundred for an option. It took them 10 months after we signed the contract to discover this. It was completely their error as the contract had been signed months before. They demanded the extra $ and to avoid a scene, we agreed and paid it. In the grand scheme of things it was only a little over $200 but it was the principle of the matter that bothered me most. It was their error and they had already signed the contract months before. It felt a bit like a shake down. However, the service we received exceeded expectations, which were already high. They are top notch and experts at what they do. I would have no hesitation recommending them. Just make sure the contract is correct!

, the professionalism of the coordinator and the owner were least to be desired. There are a lot of other venues in St. Louis that could probably better serve you.

the jackpot when Emily was assigned to work with us! She was a class-act and is so incredibly organized! We felt very taken care of all day long and we heard so many rave reviews from our guests as well! Thank you so much for making our day spectacular!

the food delicious. It was a wonderful day and the memories made here will be in this family’s hearts forever.

priced, but if you go to bridal shows and ask about their decor show, you can get discounts!) The only thing we struggled with was, we had three different coordinators throughout the process. It wasn’t a huge deal, but that added stress during wedding planning.

l times. The venue was perfect. All of the new renovations added to ambiance. It was a night to remember!

alcohol, etc. Everything was handled by WOW which was so nice not having to deal with multiple vendors. They had an amazing food menu, drink options, linens and more! Whatever your wedding vision/theme is, they can create it. We would highly recommend WOW for a ceremony and reception! That way, once you and your guests get to the venue, you don't have to travel anywhere else until the reception concludes. We worked with Emily at WOW and she was wonderful! She explained all package options and had a preset wedding timeline which was extremely helpful.

rude. Unfortunately, that coordinator was fired and we were then given to the manager (who happens to be the owner). The owner did a decent job, however did not make an appearance at our reception that night (when he said he would be there). My grandfather had to yell at the staff because they served guests before the Bride and Groom and there was an extremely long pause between salads and the main course. It was unorganized and the staff did not care. Guests complained about how rude the bartenders were. No one boxed up our desserts at the end of the night either. I am very disappointed in this venue. It is beautiful, but horrible service. I wouldn't recommend this place to anyone who spends a decent amount of money and gets the service we received in return.

had rented our room Friday so they let up come in a day early and bring in our extra little decorations (card boxes, etc) to make the day of easy. EVERYTHING was amazing. :) Also, the 6th floor is cheapeer than the 8th floor and it has the neon sign right out the balcony!

sband and I had our first look on the veranda over looking downtown. Emily was our event coordinator and she was absolutely amazing. She was so quick to respond to calls and emails and answered all of our questions. Emily even helped out with our timeline for the wedding day. We were able to decorate the day before the wedding allowing us to not stress over it on our big day. The event staff had everyone’s food served very quickly and the food was so amazing. We had many compliments that night on how great the food was. We had over 200 guests and they had the event properly staffed with no lines at the bar. The shuttle and parking lot was easy to use for all of our guests. We would highly recommend WOW for your venue needs!

d in pricing and it is all shown upfront). The venue itself is gorgeous, we were on the 7th floor and it was perfect! The staff is the best around. From our coordinator to every single server, we and our guest were treated so well. I will always look back on our big day with such fond memories and Windows on Washington played a huge part in making that possible. I cannot day enough great things about this venue and company!

a few were concerned about the area at night. Everyone raved about the food and the room was simply beautiful. Also, you never would know there were other parties going on above or below you which was a concern. I would definitely highly recommend this venue and will use it again if the opportunity presents itself. Thank you!

final girl seemed like she knew nothing 2. WEDDING CRASHERS: we were told there was security. Well there wasn’t. And they say they have no security Cameras. We had over 20 presents missing and we noticed a couple that was not invited. They left when we approached them. Come to find out a friend had her wedding here and caught the STAFF stealing her presents. Now we will be in an investigation to see if it was there staff or crashers. And windows did not care to help at all 3. The staff was rude and over an hour before the event was over was smashing plates one on top of the other on fresh pieces of cake while people were dancing and would come back to eat it. 4. They threw away the cake pillars that we had to return for a deposit and when my mom asked one of the staff to get them they would not. We lost our deposit on that. 5. We had party favors that were not eaten and again over an house before the event was over they threw them away. Our guest were going to take those home as a memento. Very upset that I paid A LOT of money to have my wedding here and they treated me and my wedding rudely and to this day do not care of what all went down at their venue. Would not suggest this place unless you want to be ripped off and just another money maker for them.

d no effort in making sure we had the wedding of our dreams. For the months leading up to our big day, Emily was available and eager to answer every one of our questions no matter how trivial. They were flexible in allowing us to make our own custom arrangements throughout the floor space. The 8th floor, with higher ceilings, a beautiful bar and spanning city views, was well worth the cost. We had a wonderful decor package as well, that pulled the whole room together. And the food was wonderful! Obviously the bridal party was so busy running around to greet everyone that we barely had time to stop and eat - and yet the WoW staff was so kind and thoughtful to keep some of the passed appetizers for us at our head table. Simple touches like that are a great example of the service you can expect from Windows on Washington. The only downside is that the maximum time at the venue is 5 hours. We had an earlier ceremony time, and reception is required to start immediately following the ceremony. This meant our wedding ended a bit earlier than we would have liked, and we had to move the celebrations to an afterparty. All of our guests had a fantastic time nonetheless, so we would still absolutely recommend this venue!

t compliments after our wedding at Windows!!

de sure that everything went smoothly. We highly recommend Windows on Washington!

very good, the staff very attentive and the room was beautiful. I will highly recommend WOW as a fantastic venue for any event!!

g went so smoothly.

had everything we wanted for our special day. Everything was set up just how we wanted it - my only complaint is we had booked the WOW ice cream cart, and we had to personally ask them to bring it out, as it wasn’t set up after dinner with our mini cupcakes. But all in all that was a very minimal complaint and everything was wonderful! I definitely recommend.

t the all inclusive venue for food, decor, and liquor! Everything was beautiful!!!

ess. She was very organized and answered all of our questions. Would highly recommend!