Winterthur Museum & Country Estate

asked! She was so easy to work with and personally made sure everything was perfect on my wedding day! You will not regret going with Winterthur for your wedding venue!!!

at the reflecting pool, which was a little dark but was beautiful. Our reception was at the visitors center and was completely transformed from our previous visits. The staff was great to work with. At the beginning of my planning the responsiveness was a little slow but as the date drew closer they were on top of things and gave me a huge sense of relief. We had 250 guests and the venue was large enough to hold everyone without feeling like it was stuffy. I would recommend this venue to anyone looking for a garden wedding that is customization to your taste.

didn't feel like a back up. I knew I would be happy either way. The staff is competent and really knows what they are doing. They made us feel so comfortable and confident and we were not even nervous about things going well. I didn't worry about anything except getting down the aisle without tripping! Everything was extremely well planned and made easy for us. I was so happy with this location and received so many compliments on the venue. It was worth the money to feel assured that things would go off without a hitch and to have the most beautiful wedding possible. As some of the reviews on here mentioned, the event coordinator was often very hard to get in touch with as the wedding approached. More than once I had to call random people at Winterthur and have them find her and make her call me as she would not respond to emails or voicemails. I just think that they have their timeline and they know they will get to your questions and concerns as they go and they will be taken care of- but it was scary at times to not have that response. In the end I found that all was taken care of very much to my satisfaction and it was great.

Lamb and it was like pulling teeth the whole time. I was interested in purchasing several upgrades, but eventually I had to give up on all of that because it was never going to happen. I thought I might be able to finally get more information as my wedding date approached, but still nothing. Right up to the night of my rehearsal, I had so much mental anguish caused by their negligence. Then things got really rough. The night of the rehearsal Jen makes a VERY embarrassing announcement that our ceremony location will be changed without ever saying a word to me or my fiancé. Obviously, I went to pieces. Eventually my dad was able to work the problem out, but I was up the whole night before my wedding having nightmares about what would happen if we couldn't work it out. We had gone to a tasting months before the wedding to customize our menu. Well I guess that they lost those notes because all of our customizations were ignored. Most importantly, my (now) husband is dairy-intollerant and so we had asked for an all non-dairy menu. It turned out that he couldn't eat half of the food! Their cake baker was also a disaster. Again calls and e-mails for months trying to get her to do a sketch of what she was planning for the cake and no luck. Finally, my fiancé got one from her (two days before the wedding) and it turned out that, instead of the all-white buttercream cake we wanted, she was planning on a fondant cake with all BLACK decorations. What's more morbid than a black wedding cake? She switched to white at the last second but the cake still turned out to be fondant. It also was leaning so badly that I thought it would fall over. Not great. The day of the wedding everyone raved about how beautiful this venue was. We had our ceremony at the reflecting pool, our cocktail hour in the galleries, and our reception in the visitor's center. I got mixed reports about Jen on the day of. My aunt had a pretty bad run in while she was trying to help make sure that everything ran smoothly. There was a really sweet assistant that was there to help us (I can't remember her name), but she seemed to get steamrolled. Our band was supposed to have permission to do one encore song (something that I even paid extra for), but they were pretty much told that they would be banned for doing the last song. Oh, and they were supposed to put favors at everyone's seat so that they would be taken, but they were thrown into a basket somewhere and no one got one. Another several hundred dollars down the drain, I guess. Wintherthur service is important! I see that another reviewer on here had the same experience with the service and I urge you to stop ignoring your paying brides! When I look back, I still love how beautiful the scenery was, but all of those months of worrying and being ignored really took their toll. Think hard before you sign that contract.

hoose). The food was great- all of my guests had great things to say. I will say that the cost is high, so keep this in mind. Straying from their basic package will definitely result in cost much higher than you anticipated. The service was okay- I was always the one who had to contact the employees there rather than them checking on me, asking if I had questions, etc. which made the process more difficult for me. Finally, I would advise that you add on an hour to the wedding reception if you have a wedding on any day other than a Saturday. We really felt the extra hour would have been beneficial- it went by so quickly. In addition, I was surprised that the bar did not have some (standard) items that I was anticipating such as pineapple juice for mixed drinks, rose wine, etc. Make sure you check your package to see what kind of alcohol will be available to you! Overall, it is a great place to hold a wedding- just pay attention to those extra details and be ready to pay for additional personalized items that you may want to include.

h was much appreciated. They need more staff to handle a venue of that size and price. Our vegetarians were also not served their meals.

rs and try to get you to pay extra if you don't. Don't let them. Also don't let your guests before strangely walk their grounds before the ceremony.

museums make the decor. The staff puts all your planning and details together so my wedding day was truly stress free. My fiance and I didn't have to do anything the day of our wedding except enjoy our guests! Everyone is still raving, two months later, about how it was the best wedding they've ever attended.