I first encountered Kristan at WWC for my daughters baby shower back in 2017. WWC made an absolutely amazing tasting and beautiful looking cake. I continued to use WWC for many more occasions over the years for my family and was never disappoin...ted and never concerned over price ( and many of the cakes I ordered were $300.00 +)Kristan was never the most pleasant person to deal with ( many others have said so on her
website) she can be cranky, curt and dismissive ( she could be pleasant also) but I over looked all that because WWC was so good and I was very pleased with her cakes and other stuff. This year of 2022 I did my usual and had numerous orders. I ordered 3 birthday cakes, one for April and 2 in May for August birthdays, a bridal shower cake for June and wedding cake for September for over 250 people. She did the April BD Cake and it was great. Emailed me in June( a month after the original order) and told me she could not do the August BD cakes because she was booked for those dates. I emailed her my disappointment and surprise at this since she had 3 months prior notice and emailed me back a month later after my order. Silence, no response from her at all. WWC did make the bridal shower cake for June. It looked and tasted magnificent. She was an absolute crank at the delivery when I asked her about the wedding cake. I had been emailing(numerous times) and leaving voice mails (numerous times) at WWC to talk to her and go over details and questions I had regarding the wedding cake. Again, silence, no response whatsoever even after my last email and voice mail to her stating that the wedding was getting close and I have not heard from her at all and I am concerned. Kristan did not respond to me and basically almost left me without a wedding cake ( it was getting closer to the date and I was concerned I would not be able to get another baker in such a short time. I left her one more email(7/28/22), wedding 9/4/22 stating I was extending her the courtesy , more than she extended to me that I was no longer interested in her doing the wedding cake , nor will I be ordering from her ever again Once again, silence, no response, no apology, no explanation, NO NOTHING!!! Very unprofessional, very uncaring, very dismissive. Thank goodness I was able to find another baker who could handle this with such short notice . That baker is SugarSugarCustomCakes in Farmingdale/Quogue who did a great job. I have always praised WWC and recommended them to many. I have also always been courteous, friendly and respectful to Kristan so what her issue was I will never know. This is just to let all you brides and others know to beware that this could happen to you also depending on Kristan's mood.