Worldwide Group Travel Weddings & Events

WORST EXPERIENCE OF MY LIFE. We signed up for Worldwide Group Travel to handle hotel arrangements for our guests as well as wedding planning services. It was a disaster from the beginning and the nightmare still continues. I have saved every single text message, e-mail and several voicemails. I would never under any circumstances recommend this company and urge you to look elsewhere. Honestly, I was a lot less stressed once I took over and planned it myself. I ended up planning my own wedding. LISA JONES, then never gave us the $$$ back for our free rooms The last thing to deal with was the money we were due to get back. One of the inclusions of the deal when we moved hotels was that we could receive 2 free hotel rooms for every 20 booked (I have this in writing). We have gotten nothing. Lisa said we would get it, she was looking into, it was the hotel, then it was the wholesaler, then we got silence. Not one return e-mail or text message, voicemail nothing. She also told us that due to the circumstances we were put through she was making no money on our wedding. (This is also in writing). When I didn't hear back from her I reached out to the wholesaler who told me they mailed her a check and they also sent my message to her. She told me I had no business asking how much money she got paid which I did not. You can imagine my confusion as she told me she was making NO MONEY, therefore when I was told a check was given to her I had no reason to believe it was for anything other than our room credit. DO NOT DO IT!!!!!!!

This agency is not one that I would recommend. They have extremely poor reviews around the web, have a couple of court judgements against them, don't have an office to meet with them, several complaints with the Better Business Bureau (BBB), and rude when problems arise. Be wary of companies that use 3rd parties to book travel. They don't own up nor fulfill their promises. I've read of many complaints with this company and they all sound similar to my issues with them. My advice? Stay away! There are plenty of other companies out there.

I found Worldwide group travel online and hired Lisa Jones to plan my wedding. I wanted something unique and different and she delivered !!!!! With her and her teams help we discovered a stunning Island Resort in the Caribbean. Lisa negotiated an amazing and affordable price for me to rent the entire island privately for 4 days for my wedding weekend. I had 60 family and and friends and everyone couldn't stop commenting that it was the best wedding they had ever been to. I highly recommend hiring Lisa to be onsite for your wedding. She handled every little detail and even though the Island had a wedding coordinator I know that without Lisa there things would have been overlooked and everything would not have run as smoothly as it did. She really went above and beyond to make sure every little detail was taken care of so that I could just relax and enjoy my guests. Sabrina Deschenes