I went to this salon a few weeks ago looking for an accessory. What I found was sub par customer service.
The woman at the front seemed less than thrilled to help me out, but handed me her card and promised to keep an eye out for the accessory ...and would let me know via email whether she found it. Instructed me to initiate the email with a photo of the accessory. I did all of those things immediately. As expected, I never heard back.
I’m glad I didn’t choose this salon for my dress, because I got the feeling I’m not the type of customer they want...
I’ve visited three bridal salons and this was such a different experience from the treatment I received at the other two salons.