John was very easy to work with. He was always very prompt with email responses, very open to our ideas and suggestions, and very professional. Very punctual. When we wanted to get all of the raw footage so we could make our own highlight vi...deo, he was very open to the idea and happily took care of us. Couldn't hope for a better partner for our big day.
However, when we got our video DVD/Blu-Ray, the film of the ceremony itself was VERY unstable. As if the image stabilization was off the entire time. As he moved with the mobile camera, it bounced up and down quite a lot, and cuts between shots were sometimes in the middle of sentences. It felt very herky-jerky. He stayed towards the back of the ceremony behind the guests, so there weren't any good close ups, and some shots were blocked by guests' heads or bodies. Due to our wedding style, we did not use his microphone, so it was hard to hear us, but I don't fault him that. That was our decision, so I encourage anyone to use their videographers mic to make sure your ceremony is picked up. Overall though, the video didn't seem as professional as we'd hoped.
He is a great person to work with, and he offers fair quality - what we got was expected for the lower price compared to competitors. Our wedding venue had a couple quirks that made things difficult, but we still expected something a little more refined for the money we paid.