Unique and Personalized Weddings
Paula Garvens
EVENTS DIRECTOR
Typically responds within 24h
AWARD WINNER (14X)
Thanks to recommendations from couples on The Knot
After 50+ years of planning and catering more than 2,000 unique and completely personalized weddings and receptions, we understand what you want from your wedding caterer. That's why we promise to: have our venue concierge team find you the perfect venue, help you get the most you possibly can for your wedding budget, serve delicious food, match you with a planner who fits your personality, create a unique & personalized wedding that lives up to your lifelong expectations and make sure your entire experience is easy, relaxed and fun. Find out why Milwaukee couples have voted us #1.
Zilli Hospitality Group is a business based in Waukesha, WI, that offers wedding catering services.
What You'll Love About Zilli Hospitality Group
Couples love how helpful these professional caterers are throughout the planning process. They also rave about the delicious food that the team crafts. Check out the FAQs for more information about Zilli Hospitality Group's services.
LGBTQ+-owned Business
Pricing details
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Details
Cuisine
American
BBQ
Cajun
Eastern European
Fusion
Indian
Italian
Latin American
Mexican
Middle Eastern
Seafood
Southern
Southwestern
Specialty
Dietary Options
Dairy Free
Gluten Free
Halal
Nut Free
Organic
Sugar Free
Vegan
Vegetarian
Food & Catering
Buffet
Catering Clean Up
Catering Delivery & Setup
Chef Stations
Family Style
Menu Tastings
Passed Appetizers
Seated Meal
Servers
Awards and Affiliations
Any questions?
Meet the team
Paula Garvens
Events Director
Paula radiates an infectious optimism, complete with a sparkling smile. Her expertise in the culinary arts makes her the ideal partner for couples who seek to craft their dream wedding menu - from sumptuous dishes down to every detail!
For over twenty years, Paula has been helping couples make their wedding dreams a reality. With her careful touches and attention to detail, she is dedicated to crafting sentimental moments that will last throughout the years – making sure each couple's special day remains unforgettable.
Reviews
4.7
out of 5.0304 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Zilli Hospitality Group received rave reviews for their catering services at various wedding venues, with Olivia, Candy, Michelle, and Yvette being highlighted for their exceptional professionalism and helpfulness. The quality of the food, attentive service from staff like Virginia and Meagan, and the overall event coordination were consistently praised by couples and guests. Although there were occasional issues with communication, the majority of experiences were positive, with guests complimenting the delicious food and seamless execution of events. The flexibility, customization options, and attentive service provided by Zilli made them a highly recommended choice for weddings and special events.Review photos
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Steven C
5.0
11/08/2024
If you're looking for a one stop shop, the Zilli group is the perfect group to book with. We got married at The Miller Room and had the wonderful opportunity and pleasure of working with Olivia. From the initial outreach to our wedding day, Olivia has been there from the beginning helping answer any questions, but also helping our visions come true for what we were looking for our special day. Olivia, thank you so much for everything you have done, and we're forever going to be Team Olivia!
To the Zilli Group, do whatever you can to make sure Olivia is there forever. She has been hands down amazing to work with, and for anyone else looking to book with the Zilli Group, do it. You won't regret it.
Neal Z
4.0
9/21/2024
Zilli Hospitality Group
Pros:
- Excellent quality of food, from tastings to day-of event!
-Day-of service was great, no waiting for buffet to be replenished
-Tastings were pretty flexible, allowed for a second tasting because groom couldn’t make the first one
-Good communication for the most part. Had some issues about 2 weeks out, but all was cleared up in the end.
-Vegetarian options were very good and not bland
Cons:
-Tried to charge us for vendors getting appetizers
-Cleared plates and drinks away very quickly, some people never got to finish (including bride and groom)
Other considerations:
-Buffet style will not allow for children’s meals
Overall we got a lot of compliments about our food choices for our wedding and we were glad we went with Zilli.
Any questions?
Michael H
5.0
9/03/2024
We worked with Zilli's for our wedding (which was not held at one of their venues) and we had a great experience from start to finish. Starting with the tasting: it was out of this world! By far the best of all we sampled compared to other caterers, and we had no fears that the great taste wouldn't translate when being made "in bulk" on the day of our event. Throughout the process the coordinators we worked with were super helpful, informative, and communicative. The price was on the higher side of the range we were wanting to spend, personally; however, the VALUE that you get, from the food packages to the service, was absolutely INCREDIBLE. Zilli's was very accommodating and really went above and beyond to help personalize our event and make our dream day come true. All of our guests kept on commenting on how good the meal was! We were truly impressed!
Brooke P
5.0
8/28/2024
Where to start! My husband and I cannot rave about our experience with Zilli enough. Our event coordinator, Yvette, went above and beyond during every step of our planning process and embraced every crazy idea we had with so much enthusiasm. With the unconventional day we had planned we also had plenty of questions which Yvette and Dana helped guide us through with all the reassurance we needed! As they promised, our day was absolutely PERFECT all thanks to everyone’s help, including our amazing day of coordinator, Sam! The last shoutout we MUST give is to the chef - the food was absolutely delicious, our guests are still talking about it!
Emily H
5.0
8/23/2024
My entire experience having Zilli cater my wedding last weekend was incredible from start to finish! Jessica was an amazing point person and handled everything behind the scenes without worrying me or my new husband with the little details. The staff was so attentive and the food was incredible, our guests were gushing all night about how good it was! So grateful that we chose Zilli for such an important moment in our lives and I would recommend them every time!
Mariah H
5.0
8/21/2024
Zilli was exceptional to work with for our wedding in June! We originally worked with Candy who set up a tasting for us at Zilli, went through our options with us, and even gave us more tid bits of information like counting other vendors in final counts, etc. Super helpful all around! Her and Michelle were always around if we had questions about anything, and were super responsive. Finally, our wedding was two months ago, and we still receive complements about how great the food was. The service was amazing the day of. We couldn’t have asked for better!! Thank you to the full Zilli team for everything you did for our wedding. We couldn’t recommend them enough!
Katie T
5.0
7/24/2024
My husband and I got married in March 2024 in Milwaukee, WI at Greenhouse No 7.
Zilli Hospitality Group was the exclusive caterer for the venue when we signed our contract. The Zilli staff was in charge of catering, bartending, and venue cooridnation. Overall, we were happy with everything that Zilli provided for us on our wedding day. The staff was friendly and helpful and the food tasted good and was presented well.
Our wedding day was incredible, and we loved the space we chose to host our event!
Katie J
5.0
7/23/2024
We loved working with the Zilli group. We used there Coast Venue space for our wedding recpeiton. We loved the space because it was beautiful inside, and had a lovely outside space right on the water. Our Zilli team was professional, well organized, and helped make our vision a reality. We had many meetings with them before the day and we felt confident that they were ready for our event. On the day of the event they were helpful, listened it our ideas, and created a special 'in memory' fram for our family. Our guests LOVED the food, the space, the bar, and the vibe of this location. We would highly recommend working with the Zilli group.
Taylor E
5.0
7/12/2024
Zilli hospitality group was one of the preferred vendors of the Ivy house. I can see why! They are such a great team! Zilli was super great from start to finish. Our tastings were super fun and informative. All of the staff was so kind and very quick at cleaning! They were so quick at delivering the food that I barely noticed them. The food was also super tasty! We got so many compliments on the food! They were also SO fast at emailing!
Eliza R
5.0
6/14/2024
I knew I wanted a magical setting and the Mitchell Domes delivered! The lights, the 3 different settings, our photos look like we had 3 destinations for 1 wedding and it was absolutely perfect! And can we talk about the food? We had SO MANY guests tell us they haven't been to a wedding with that kind of food quality and they kept wanting more!
Emily C
4.0
6/03/2024
Zilli offered delicious food and was very clear and accommodating during the planning process. I wish we could have sampled more of their selection- it all looks so great! There were some later issues with communication where inquiries needed followups before we got an answer, but overall we had a great experience and would definitely recommend them. The staff on hand, in particular, were really sweet and helpful and wanted to be sure that my husband and I had everything we needed/wanted.
Kacie H
5.0
6/03/2024
Yvette and Dana were incredibly helpful and professional throughout the wedding planning process.
The food was absolutely AMAZING! Our guests said it was the best wedding food they have ever had!
Zilli did an excellent job making our day special and run smoothly!
Emily W
5.0
5/09/2024
They were absolutely amazing every step of the way! I can not begin to explain the amount of professionalism and high communication they have when working with them. From the first time we reached out and until the end of the event they were kind, respectful and professional. They were on our required like from our venue that we had to choose from so that was how we heard about them first, they are a bit on the higher price side but nothing that was not reasonable for the type of event that we had. They also allowed for us to pick up our display linens early before they arrived to our wedding. While they have deadlines, there was times I was behind a day or two on submitting anything and they were completely reasonable and understanding. The food and menu choices are absolutely amazing and we could not have had enough compliments!
Jordan P
5.0
11/30/2023
We had Zilli cater our wedding in September at Birch in Wauwatosa and I can't say enough good things. We worked with Candy and Michelle leading up the wedding and their communication was wonderful. They responded to emails quickly and answered all of my questions. They also let us come in for a second tasting so we could get more options and see what worked for us and this meeting was the one the helped us plan our entire dinner. We had a buffet style and I heard not one negative thing from our guests about the food. It was all so delicious and amazing and the service was wonderful. Meagan was our coordinator for the day and she came up to me several times making sure I ate and had a drink or needed anything. I didn't have to worry about a single thing. I still think about our wedding meal and wish that we could have it again because it was that good. We had appetizers served during cocktail hour and I honestly didn't try many of them because I was so busy, BUT everyone said they were delicious! I have recommended Zilli to everyone who is planning a wedding and would not look anywhere else for any other needs that I have. Thank you Zilli for helping make our wedding day perfect!
Natasha R
4.0
11/29/2023
Overall our experience with Zilli Hospitality was really great! We appreciated the quick responses and adaptations to whatever changes we needed. The Greenhouse was beautiful and the guests loved that they had a private viewing of the Domes. We selected the family style meal with chicken and beef and the meal did not disappoint. All of our friends and family really enjoyed it. The bartenders and service employees were outstanding. Our guests never had to wait more than a few minutes for a drink which is key. Virginia and John were amazing. When I arrived to cocktail hour, Virginia already had a plate of hors d'oeuvres waiting for me while my mom/bridesmaids were helping me prep my dress for the reception. All night, her and John made us feel like royalty. They were very attentive to not only me but my family as well. Some of the best service we have ever received. Shout out to them!
I will say we specifically asked that the heaters in the Greenhouse be turned off during the speeches and they were not. They would come on for a minute or two and then turn off and then start up again. It was very hard to hear where we were seated. Luckily we have them all on video.
Overall great venue, great food and great staff!
Maria C
5.0
11/25/2023
Candy and Michelle were wonderful to work with! Very attentive to my questions and made me feel important. We did a plated dinner with a dessert table and everyone loved it! The wait staff was phenomenal too!
Rosa S
5.0
11/02/2023
If you are looking for delicious food and great service for your wedding look no further! Out of all the places we scheduled food tastings with, Zilli's was hands down the best. Not only was their food incredible but their service was phenomenal too. Our server, Virginia, was so attentive that my husband and I were never without a drink in our hands. She was even sure to help assist my sister in heating milk to feed my one-year-old nephew! We felt completely taken care of the entire night and our guests raved about the food. Book this catering company you will not regret it!!
Grace D
5.0
10/18/2023
Zilli's catered our wedding back in September and we couldn't recommend this company enough! Everything from the appetizers to the buffet was perfect and we had guests telling us how great the food was all night. Zilli's staff was professional, attentive and kept things running smoothly all night. We are so happy to have gone with Zilli's and to have them a part of our day!
Kaleb P
5.0
10/15/2023
Zilli Hospitality Group catered our wedding and their food was absolutely delicious. They provide a wide select of options and are willing to work with you regarding any dietary restriction. Highly recommend!
Sarah K
2.0
10/04/2023
We had our wedding at The Mitchell Park Domes and Greenhouse No 7.
Working with Candy and Olivia was amazing, Their emails were prompt, and they answered all of our questions, set up extra tastings for us, and walked us through everything.
The Domes and Greenhouse were absolutely beautiful, however, they do not have a kitchen onsite. Everything had to be brought in partially cooked and were sous vided onsite. We chose plated dinner service to avoid guest standing in line with food and it being cold by the time they got to their seats. That being said the meal was very inconsistent. I had some guest complain their salad had too much salad dressing or they didn't have any at all. same with the sauces on the meat. One of my bridesmaids( who worked in food service at the time) complained her chicken was raw in the middle. I had other complain their food was cold. The vegetables were not cooked all the way through. According to my guests the best part of the hors d'oeuvres/meal was the pasta bar. I was not able to try the pasta bar as we were taking pictures. As I understood, someone was suppose to be attending to us at this time, that did not happen. We had an hors d'oeuvres table, we paid extra to have that option, and half of my guests were not able to have because there wasn't enough. the ones that that were able to have some were not impressed, The grilled cheese on the tomato soup shooters were hard, the ceviche had too much lime juice or was made the day before as it was overpowering and not very fresh. The dessert display was beautiful. The Bartending service was amazing. We had purchased the Ritz package, which included a champagne toast for all guests, I know of at least 3 tables that did not receive this toast including my bridesmaids and grandparents tables. I was told that I was not able to take any leftover food except for the wedding cake. Zilli's ending up throwing the cut cake away. They did this without asking me or consulting me, I really wanted my leftover cake, I am still upset over this almost a year later. When I emailed Zilli about this later I was told that I didn't provide any boxes for the cake so it was thrown away, I was not informed that I needed to have boxes for the cake, and if someone asked me about it I would have figured something out. However, there was no communication with me whatsoever. We had made diagrams on how the site was to be set up. This was not followed when my late night snack showed up. We had made to go donuts, which were meant to be set up in the hallway so guest could have them as they were leaving. This is not where zilli set them up. They put them next to the DJ which blew the fuses on both the DJ, and the donut machine. the DJ had a back up generator, thank god, but the donuts didn't. The had to go back to get a new fuse, which resulted in 1/2 hour of donuts instead of 2 hrs, and most of guests missing out on it. The whole night seemed very disorganized. I understand that things happen but when weddings cost as much as they do, you expect to have those things be minimal. these things were not minimal. I was led to believe the Zilli group had worked the domes many times before, and my experience seemed to say the opposite.
TL;DR: Great space, very good bartenders, inconsistent hors oeuvres, and main meal, good pasta bar, threw away leftover wedding cake, blew fuses which led to very little late night snack.
Vendor response 10/11/2023
Hi Sarah,
Thank you for taking the time to share your detailed experience about your weddi...
ng at The Mitchell Park Domes and Greenhouse No 7. We're thrilled to hear that working with Candy and Olivia was a positive experience, they provided amazing customer service, and that you enjoyed the venue and bartending service.
However, it's clear that we fell short in several areas, and for that, we sincerely apologize. Your feedback is invaluable to us, and we're already taking steps to address the issues you've raised. Please know, we take all feedback very seriously. We welcome the opportunity to speak to you in more detail about your experience. We have taken this to the highest levels within our company to look into all of your comments. We will be in touch very soon.
Madison S
5.0
9/18/2023
I highly recommend working with Zilli Hospitality for catering your wedding. We still to this day have guests tell us how amazing our food was. It came out hot, well prepared, and flavorful. We had several guests with allergies and Zilli Hospitality took this very seriously. We had no issues which we really appreciated. Their desserts were also incredible! The Zilli serving staff was so attentive to not only myself and my husband but to our parents’ table as well. The chef even came out to make sure everything came out the way we expected. We felt so taken care of by the staff. Zilli did everything possible to make our day special. I would book Zilli Hospitality again and again.
Vendor response 10/03/2023
Madison, your kind words make what we do all worth while. Thank you so much! It was an hon...
or to be a part of your special day. Wishing you continued happiness!
Liz J
5.0
8/21/2023
Zilli Hospitality was the obvious choice when we were looking for a wedding caterer. They had clear and upfront pricing and communication from the start. They set the tone for what we can expect for out wedding at our tasting . The staff was so accommodating, kind, and warm. They made us feel truly special and the food was amazing! We loved that we could have one vendor handle so much for us as we opted for cocktail hour appetizers, dinner, and their dessert bar. Although email replies could be a little bit slow at times they made sure that all of my questions were answered and I was confident in them leading up to our event. At the reception we had so many guests compliment the food and dessert bar/coffee station. The staff came up to us several times throughout the night to make sure we were taken care of and happy with the food/service. We are so happy we went with Zilli and would 100% recommend them for your wedding!
Vendor response 08/31/2023
Thank you so much Liz for this wonderful review. We truly center our client experience and...
your words are very helpful to us. Appreciate you and wish you a lifetime of love!
Kristen A
5.0
8/14/2023
Zilli did an excellent job providing bar service at our wedding. We had an outdoor cocktail hour and then transition to a bar inside the venue, and it could not have been more smooth. Service was extremely fast and efficient, and many guests commented on how they never had to wait for a drink, as well as on how much they enjoyed their cocktails. The bartenders were all so nice and pleasant to work with as well.
Vendor response 08/31/2023
Thank you, Kristen! It was an honor to help provide drink services for your big day! Congr...
atulations and thank you for choosing Zilli!
Grace S
5.0
8/10/2023
For the most part, we really enjoyed worked with them. They were very upfront about prices (our contract was neatly broken down and they had a convenient portal that allowed us to have all our documents stored in one digital place). They have a ton of flexibility with their different packages and add ons, so you can truly customize to get the wedding of your dreams.
They also only had one hour to flip the venue from being public facing to when guests arrived and they were incredible. Super hard working, fast, and everyone I spoke too was really friendly. Our wedding coordinator mentioned it once to the staff to make sure my wife and I got to eat, and all of the staff was great about checking in on us.
My only negative is because the communication wasn't always great. In three years, we went through three different people who were specifically working on our wedding (which is to be expected when it's that far out but a little jarring and hard to create deeper connections). They also were sometimes slow to answer emails/answer questions — for example, when confirming time for our final walk through, I was not aware that someone from Zilli's wouldn't be coming until I called/emailed day of. But, I don't rate it lower because I know I wasn't always the quickest with my responses either so I want to be fair.
Regarding their food: we went with small bites and a buffet through them (and a drink package, with signature drinks) and we were complimented all night long. The food was so good and it was so easy to work with them. My wife is gluten free and the chefs made sure to make all our mains were gluten free so she could eat everything. They also had great vegetarian/vegan options that were brought right to the guests' table!
We were so impressed and several guests went up for seconds. Also — my wife doesn't drink and when we were working on signature cocktails, they had a variety of fun mocktails to choose from! They were so thoughtful and again, they made sure we got to eat in the chaos and made sure to bring us all the small bites several times during pictures.
Vendor response 08/31/2023
It was a beautiful ceremony and reception. Thank you for allowing us to be a part of it! A...
nd an extra thank you for the honest feedback. Appreciate you! Best wishes to you both.
Spenser D
5.0
7/23/2023
Zilli was great to work with for our wedding. We had a long runway between when we initially selected them and our wedding day and their planning team answered all of our questions and dealt with all of our changes and updates gracefully and in a timely manner throughout that time. They're very flexible in working with what you want your day to be and provide lots of options and guidance to help get there. The staff on the day of our wedding were so attentive to ours and everyone's needs, and the food was great. We couldn't have asked for better partners for such an important part of our big day.
Vendor response 08/31/2023
Thank you so much for the wonderful review. It was such a pleasure working with you and we...
wish you both all the best!
Maggie U
5.0
7/22/2023
Zilli was incredibly professional, flexible and responsive during the entire wedding planning process. They answered our countless questions throughout the planning and accommodated a couple of tasting for us as we narrowed down our wedding menu. The day of the event, the team went above and beyond to ensure we had a perfect day. The staff was incredible, on point, and Rhonda was a treat to work with as she personally oversaw us as the wedding couple. The food was great, the timeline was spot-on and everything went smoothly. We highly recommend Zilli for your big day!
Vendor response 08/31/2023
Maggie, thank you so much for the positive review. We genuinely appreciate it and we are h...
onored to have been a part of your wedding.
Emily B
5.0
6/23/2023
I can't believe how many compliments I received about our wedding food - the sides were more showstoppers than entrees even. Weeks later I'm still hearing about the sweet potatoes changing lives. We loved every options at both our tasting and our event. Great food and incredible staff!
Vendor response 07/17/2023
Thank you so much for the wonderful review. It was such a pleasure working with you and we...
wish you both all the best!
Sara P
5.0
6/10/2023
We had Zilli as our caterer for our wedding, and everything was amazing!! Our biggest concern with doing a plated dinner for our 220 guest count was whether the food would come out hot & yummy, and how quickly it was all served & cleared. Zilli absolutely exceeded our expectations!! Everything ran smoothly and efficiently, and we are still recieving compliments on how delicious dinner and appetizers were! I would 10/10 recommend Zilli for your events needs.
Vendor response 07/17/2023
WOW! Thank you SO much for this review! We pride ourselves in having hot, delicious food s...
erved up for all our guests. Congratulations and wishing you a lifetime of happiness!
Daniel K
5.0
6/04/2023
From the start of the process of booking our venders. Zilli's was highly recommended. From the taste testing, to going through the menu, through wedding day, it was an amazing experience. Their professionalism and thoughtfulness for our wedding day and guests were nothing short of amazing. The food was amazing and their staff were the greatest we could have asked for.
Thank you so much from our special day.
Danny and Wiliam
Vendor response 07/17/2023
So amazing to hear that you had a wonderful experience with us! It is our goal to make it ...
a day that our couples will remember. Wishing you continued happiness!
Meg & S
5.0
4/05/2023
Out-of-state COVID brides here. We loved working with this family-owned business. Candy is wonderful. Food was great, flexible packages, very responsive. Also, Zilli is very accommodating for people with dietary restrictions.
Vendor response 07/17/2023
Thank you so much for this review. We are so happy that your day turned out wonderful! All...
our best to you!
Ashley P
5.0
12/31/2022
Let's start out by saying Zilli's has an amazing team of employees. From day one we were well taken care of, from the tasting to the night of our wedding. I was a little picky with our choices and they were very understanding and kindly scheduled a second tasting for us. Someone stayed in contact with us throughout the whole process. On the day of the wedding we couldn't have asked for a better team! Virginia was there asking us if we needed anything from the second our ceremony ended. They brought out a plate of our hors d'oeuvres while we were taking family photos, which was greatly appreciated since we were pretty hungry. Chris, Char, Virgina and the rest of the Zilli team went above and beyond to make our night special and made sure everything we needed was handled. Although Terrace 167 had their own bartenders, they still got is drinks when we needed. They even had drinks ready for us at the head table after the grand march. I would choose Zilli's again and again, no questions asked.
Vendor response 01/26/2023
Ashley, it was truly our honor to help create the wedding you desired! Thank you for this ...
wonderful review and your kind words. We wish you a lifetime of happiness and joy!
Jamey B
5.0
11/08/2022
Zilli was one of the caterers on our venue’s approved list. While we were skeptical of this, we can now see why Zilli made the list. The food was AMAZING!! The food is one of the most important parts of a wedding day and can set the mood for the rest of the evening. Our guests are still raving about the food over a week later! Zilli’s staff were so sweet and did such a great job from start to finish.
Vendor response 12/01/2022
Thank you so much for allowing us to be part of your special day! We wish you both a lifet...
ime of happiness.
Ani T
4.0
9/19/2022
Really well done! We were a little nervous about the food as with our vendor it was our only option, but during the tasting we found that we really enjoyed everything we were able to try. The only negative to note was that my favorite entree was a chicken with a light crust on it, however day of the chicken was dry and didn't seem to have much of the crusting we were expecting. There also weren't a lot of vegetables on the side, which surprised me. Other guests also mentioned to my mom that the chicken was dry. The steak and the vegetarian veggie boats were both great day of. The appetizers day of were the stars of the show in my opinion, and the desert stand at the end of the night was great as well. They were also able to help us create a charcuterie board appetizer that paired with a bunch of wines and beers during the cocktail hour that were fun for guests to try. All in all it was a great experience.
Chloe B
5.0
8/30/2022
Zilli was very easy to work with! They had great communication throughout the wedding planning process and helped us stay very organized. They had a lot of different food options and helped us decide what worked best for us. I would highly recommend using them for any catering services.
Vendor response 10/13/2022
It was a pleasure to work wth you, Chloe! Thank you so much for this wonderful review.
Allison T
5.0
8/20/2022
Zilli was fantastic to work with! Everyone we encountered was friendly and helpful throughout the entire process. They were very considerate of any dietary restrictions/ needs for all guests! Not only were they great to work with but their food was all fantastic! Highly recommend!
Vendor response 10/13/2022
Wonderful to hear that you had a great experience with our team and the catering provided....
We're always happy to accommodate dietary needs. Thank you for this review!
Marie T
5.0
5/25/2022
terrific service, wonderful staff made for a very special day. thank you Zilli
Vendor response 10/13/2022
Thank you so much Marie! We appreciate this feedback :)
Nicole D
4.0
5/10/2022
We got married at The Ivy house on April 16, 2022. We did a couple tastings and narrowed it down to Zilli’s and one other caterer. Zilli’s was super helpful to us in making that final decision. We had a couple of hesitations, but they had us come in for a second tasting which helped answer all of our questions. Elizabeth was always extremely helpful and quick to answer via email. We made menu changes a few times before the event, and this was done without any issue. The service at our wedding was exceptional! There were servers constantly bringing us anything we requested and they were all quick to help clear anything.
Our only complaint was that our favorite appetizer was taken off the menu shortly before our event, and the appetizers were a bit underwhelming in general vs. our initial tasting. The buffet food was good - although not quite as hot as we would have liked it to be. The mac and cheese was everyone’s favorite! The table linens looked incredible and everyone did a wonderful job setting up the space exactly how we envisioned it to be. All in all, Zilli’s is a terrific choice for catering at your event and you will not regret choosing them!
Lisa T
5.0
4/28/2022
My daughter and son-in-law had Zilli Hospitality Group cater their wedding. The tables were set up beautifully and the appetizers and food was exceptional. Candi and Beth were both very helpful and were very nice to work with. If we had questions they were right there to help any way they could. If you need a caterer Zilli Hospitality is the place to call.
Vendor response 10/13/2022
Lisa, thank you so much for your wonderful review! Wishing you and your family all the bes...
t.
Eric and Kristin G
5.0
4/25/2022
Exceptional service from beginning to end with delicious food options.
We tried three different catering options before happily signing for Zilli's. Zilli's treated us like royalty from the moment we showed up for our tasting to the moment we sat down to eat our meal on our wedding day. Our tasting was in Waukesha in the evening. When we arrived the table was formally set, ambiance was created, and we even had our own server bring us drinks, food, and catering to our needs. We worked with Candi and Beth who both provided us with detailed information on the food and pricing as well as answered all our food and billing related questions and requests.
The food was exceptional. We had handcrafted appetizers for our cocktail hour that our guests could not get enough of. For dinner we went with the chicken paprikash (GF), boneless pork ribeye (GF) with port cherry compote, garlic herb mashed potatoes (GF), roasted zucchini (GF) with lemon glaze, haystack salad, garden pasta salad, and dinner rolls. All of the food was wonderful but there was one that stood out above the rest and that was the Chicken Paprikash.
Food can't be served without great service. Zilli arrived in a timely fashion to the Ivy House (our venue) and worked steadily to set tables and stage the buffet station. Linens were well taken care of and wrinkle free. Silverware was set elegantly. Plus, the serving team was flexible. Our schedule was a bit delayed due to some minor shuttling issues and Zilli's handled this exceptionally. We all know how important timing is when making and serving food and even though we threw them off by 15-20 minutes, everything was served and tasted perfectly.
Give Zilli's a call for your catering needs.
Vendor response 10/13/2022
Eric & Kristin, thank you so much for the positive review. We genuinely appreciate it and ...
we are honored to have been a part of your wedding.
Alexandria P
5.0
1/21/2022
Zilli Hospitality Group was a treat to work with! As if Covid didn’t make planning tricky enough, we were planning our wedding from out of state, but Beth and everyone at ZHG were so flexible and worked with our schedule to arrange meetings and tastings! They were incredibly organized with their online portals that allowed us to easily access our contract and wedding day details, and they were accommodating of any changes we needed to make. I have to give their staff an extra shout out for seeking us out multiple times on our big day to make sure we always had a drink in hand and that we were taking moments to actually eat (Virginia even snuck me some of the appetizers after they’d been cleared away because I’d been so caught up chatting). And, of course, I cannot forget to mention how many people commented on how great the food was (and anyone who has ever been to a wedding before knows people don’t just say that to say it)! Definitely recommend ZHG for your wedding or event!
Vendor response 04/20/2022
Thank you for your review, Alexandria! We are happy to hear that our team was able to help...
make your day special, and we're glad that you enjoyed the planning process and the food. Best wishes!
Stephanie E
5.0
1/06/2022
Zilli Hospitality Group was so great! My now husband and I had such a good experience with them when planning our wedding at Coast! They were all so friendly and understanding throughout the whole process. We got so many complements on the food at our wedding (it was SO GOOD)!! We would recommend Zilli Hospitality Group for any wedding!!
Vendor response 04/20/2022
Thanks for sharing, Stephanie! We are so happy to hear about the great experience you had ...
at Coast - Best Wishes!
McKenzie E
5.0
1/04/2022
We had an excellent experience working with Zilli. Everyone was easy to work with, quick to respond, patient and the food was delicious at our wedding! The day of our wedding they were accommodating and multiple people checked in with us to make sure everything was going well. We had a wonderful cocktail hour, dinner, and late night snack with Zilli!
Vendor response 04/20/2022
We are happy to hear about your delicious food and excellent experience with Zilli Hospita...
lity Group. Thank you for sharing your kind words, McKenzie!
Emily O
5.0
12/29/2021
Zilli was on a preferred caterer list from our venue and I can definitely understand why. They were so easy to communicate with and work with (thanks, Beth!). And the day of was so seamless and professional. Our day of manager (Haleigh) was the absolute greatest! She checked in with us multiple times, set out/arranged all our mini desserts (delivered from another vendor) and made sure everything was perfect. The rest of the waitstaff was equally incredible. Our guests had nothing but good things to say about the food and service. Zero regrets with this company!
Vendor response 04/20/2022
Thank you for kind words, Emily! We are glad to hear that you and your guests had an incre...
dible experience. Best wishes!
Kendall U
5.0
11/20/2021
The whole zillis crew was phenomenal from start to finish, after the tasting they were so helpful in getting every detail of our meal finalized just how we wanted. Day of they made sure everything went through without a hitch and we received so many compliments on the main course, dessert table, and late night snack!
Vendor response 12/02/2021
We are so happy to hear that you and your guests enjoyed our food! Thank you for the kind ...
review, Kendall. Best wishes!
Jessica D
5.0
11/13/2021
Zilli was a part of my package at my venue and I;m so glad it was. I went through a few account managers and ended with Paula. She was amazing, always flexible and answered my emails quickly. The food was unbelievably good, everyone raved about it! The staff was so kind and even brought us appetizers to our table since we didnt get to enjoy cocktail hour for photos. They worked with all my vendors, including my planner, so nicely. My wedding day was perfect, no hiccups, because of them!
Vendor response 12/02/2021
We are so glad to hear that you enjoyed your wedding experience with Zilli! We always stri...
ve for no hiccups! Best Wishes.
Samantha T
5.0
11/04/2021
We had the best experience working with Candy and Elizabeth from Zilli’s. From our tasting, to communication, they were very responsive to every email I sent.
On our wedding day, Lori was amazing to work with. Her staff were so prompt and efficient. I had many guests comment on how smooth our dinner service went, not to mention how good the food was!
We cannot thank them enough and would definitely choose them again!
Vendor response 11/11/2021
Thank you for the kind review, Samantha. We are happy to hear that your experience with Ca...
ndy, Elizabeth, Lori and the rest of our team was positive! Best wishes!
Eric M
4.0
11/03/2021
Working with Zilli Hospitality Group had its ups and downs that ultimately ended very positive. They were the exclusive beverage vendor for our venue, so we decided to bundle and add them on as our caterer too. Once we made the decision and signed the contract the communication seemed to dwindle. It would sometimes go two weeks before we got a response to a message. Not going to lie, we were a little nervous. However, on our big day, they really showed up and did such a fantastic job! The food was amazing and the staff was very professional. We appreciate all the effort Paula and team put in to make it a great experience for everyone. Thank you.
Vendor response 11/11/2021
We are happy to hear that everything went smoothly on your big day! We always strive to pr...
ovide the best service possible. Thank you for your review. Best wishes!
Mariah A
5.0
11/02/2021
Zilli's staff was amazing to work with throughout the planning process, they were very responsive and professional. The food was amazing and we received many compliments from our guests. We would highly recommend Zilli's for your wedding!
Vendor response 11/11/2021
Thank you for recommending us, Mariah! We are so happy to hear that you enjoyed the food a...
nd the planning process. Best wishes!
Emma V
5.0
10/02/2021
Food is such an important part of a wedding experience, but Zilli provides so much more! Their level of service was outstanding - throughout COVID they kept us in the loop of protocols that would be changing for safety and cleanliness. On top of that, they accommodated our guests' dietary needs and produced not just "good" food, but food that everyone we spoke to complimented us on. The food was flavorful, and the logistics of the day were seamless due to their organization. I was so thrilled with how everything turned out - thank you Zilli!!
Vendor response 10/06/2021
We are so happy to hear that you and your guest enjoyed the food! We strive to provide sup...
port for many of your wedding needs. Thank you so much for the kind review! Best wishes!
Gabrielle B
5.0
9/27/2021
Zilli’s Hospitality was wonderful from the start! We first heard of Zilli’s when we did an open house at our venue. We worked with Candy and Beth throughout the process and they were wonderful! Beth helped make sure we knew when we needed everything handled (payments, menu selections etc). It was SO hard picking our menu after our tasting because all the food was amazing! Candy was very helpful at our tasting answering our questions and making sure we knew exactly what we were selecting. We opted with hand past hors d’oeuvres, plated meal and late night snack - our guests loved it all! Julie was our day of event manager and she was great! She even made sure to bring us a plate of the hors d’oeuvres during dinner because we were busy mingling and taking photos during cocktail hour. The rest of the staff did an awesome job as well. Highly recommend Zilli’s to any couple!
Vendor response 10/06/2021
Thank you for the kind words Gabrielle! We are so glad to hear that Candy, Beth, and Julie...
were all so supportive and helpful. Your recommendation means a lot to us. Sending you the best of wishes!
Aly L
5.0
9/26/2021
Zilli's was so professional in their presentation and very responsive to all our questions. We received so many compliments about our food and the staff was great! Definitively recommend!
Vendor response 10/06/2021
Thank you for the kind words and for recommending Zilli! We are so glad to hear that you w...
ere happy with our services. Best Wishes!
Karissa K
5.0
9/16/2021
Zilli’s has provided us exceptional service since our first interactions. Beth and Candy were wonderful in helping us coordinate our menu and making sure everything was in place for our big day! The day of the wedding, all of the Zilli’s staff were friendly and accommodating to us and our guests. Nick and Chris did a fantastic job day of using the space they had to provide an incredible meal. We received countless comments on how amazing the food was!
Vendor response 09/23/2021
Thank you for the kind review, Karissa! We are so glad to hear that you had a wonderful ex...
perience with Beth, Candy, and the rest of our staff. We're happy to hear you enjoyed the food! Wishing you all the best!
Amanda D
5.0
8/14/2021
Zilli’s catering is absolutely amazing! We did a few different tastings and knew right away we weren’t going to find a place with better food and more professional service. The tasting was formal and well done, the communication through the process was unmatched, and the day of was perfect! Our guests raved about the apps, dinner, dessert, and late night pizza for weeks after our big day. The staff was professional and ran so smoothly transitioning through each part of our night! Zilli’s provided our linens and place settings which turned out beautiful and even set out a menu/thank you from us on each of our guests place settings at no charge. They have so many packages to pick from and different food choices which made it easy to get exactly what we wanted while staying within budget! Shoutout to Noel who we worked with who was the sweetest soul and cared about making our day just as perfect as we did! Overall such a great experience with Zilli’s!
Vendor response 08/17/2021
Thank you so much for your kind words Amanda! We are so pleased that you enjoyed your food...
, service and overall experience. Our team aims to please so we will be sure to pass along your compliments. Wishing you all the best!
Dana D
5.0
7/17/2021
Zilli's was absolutely wonderful! They served our wedding that had well over 250 people in attendance. Their service was amazing, but also their food was amazing! We had so many compliments on how this was the "best wedding food" people have had. Zilli's was so easy to work with throughout the entire process, even through a COVID reschedule. I would recommend Zilli's to everyone!
Vendor response 08/10/2021
Thank you Dana! We are so glad to hear you enjoyed the food and service. We will pass alon...
g your complements to the culinary team. Thank you so much for the recommendation!
Merike M
5.0
6/23/2021
Zilli's was wonderful! Todd was great to work with and really responsive to all my questions! The food was to die for! Our guests were so impressed and still mention our wedding food!
Vendor response 07/08/2021
Thank you so much Merike! We are so happy that Todd and the rest of our team were wonderfu...
l to work with and that your guests loved our wedding food! Best wishes!
Desi D
5.0
6/17/2021
Working with Zillis was so nice! From beginning to end they worked through every detail with us so that we could have to best catering for our wedding! They were very kind, and Candy and Elizabeth was a pleasure to work with!
At our wedding, their staff was kind, and professional.
Vendor response 07/08/2021
Thank you very much Desi! We are so happy to hear you had a wonderful experience with Cand...
y, Elizabeth, and the rest of our staff! Best wishes to you!
Alyssa D
5.0
6/13/2021
Absolutely loved all the food! They were fantastic to work with and were so helpful with checking in throughout the planning process. Yvette and Cheyanne were always checking in. Nick was our event manager for the day of and was always checking in to see if we needed anything throughout the night. Also went out of his way to get my husband and I cupcakes as they were going very fast. The one oops of the night was that our cake was accidentally cut up and put out for guests when it was supposed to be saved for us only. Thankfully we caught it early enough we were still able to save a lot of it for ourselves. Would highly recommend working with Zilli!
Vendor response 07/08/2021
Thanks Alyssa! We are thrilled you loved your wedding food and that Yvette, Cheyenne, Nic...
k & the rest of our team were fantastic to work with! Best wishes to you!
Lindsay E
1.0
6/13/2021
BUYER BEWARE - DO NOT USE THIS CATERER.
The stress Zilli Hospitality Group has caused me and my fiancé has 100% put a strain on our relationship during the “best time of our lives”.
Zilli Hospitality Group CANCELLED our September reservation in MAY. That’s right, four months before our wedding.
When I say cancelled, I mean we did our food tasting, defined our entire menu (complete with tray passed hors d’oeuvres, grazing stations, a plated meal, AND our desserts), the contract was complete, we were just waiting on notice of where to send our deposit (after asking for 4 months).
Quite truthfully, I’ve never been impressed with their food. AT ALL. It was just convenient and a friend of mine worked there (who of course, they so unprofessionally threw under the bus once she left the company and blamed for their cancellation — way to be supportive of your staff developing in their careers!!)
To add insult to injury, they weren’t even professional enough to call me to cancel the most important day of my life—just sent an email!
I’ve never tried harder in my life to throw thousands of dollars at a company for their services and have never been so disappointed and stressed out about it.
So I stress—do not waste your time with this company—there’s always the chance they too could pull out the rug from underneath you just when you feel you can take a deep breath.
Vendor response 06/21/2021
Zilli Hospitality Group takes great pride in providing lasting memories for all of our cli...
ents and has established a solid reputation as a true industry leader. We feel validated in our response to explain exactly what happened. ZHG alerted the client that we had to remove this inquiry due to the fact the client never signed a contract nor paid a deposit, as is required to reserve any services officially. Their date was on hold, and we received little communication from February until May from this client. We also did not blame a past associate who was working with this client for the cancelation; we simply explained again that their event was in our system “on hold” for the better part of three months. When this associate left and turned the client over to a different associate, she implied that we knew that this client was booked. Again, we work with thousands of inquiries every year, practice proper forecasting, and have best practices in place so that situations like this do not occur.
We had placed calls to the client and eventually sent an email from an owner explaining that their date was sold out. We offered alternative dates and even alternative concepts to see if we could come to resolve for both parties. We never heard from the client until this review.
We truly wish this situation would have worked out for the betterment of all involved. We always receive outstanding reviews on the Knot, we take care of hundreds of wedding receptions every year, and we have received four 5 star reviews on events we just completed in the last month. We simply don’t operate in the way that is depicted here within. If the client had followed the same direction that we provide to all inquiring clients, signed a contract, and paid a deposit, their reservation would have been secured for their September event.
We do wish this couple the best as they move towards their reception later this year.