Zuri Wedding Hair and Makeup

an ideal thing to happen or something that unusually happens. We are in a middle of a pandemic and this has been a very hard season and it’s am doing the best to navigate through stylists/ artists being sick and keeping everyone’s well being and safety a priority, yours included, as well as stylists and artists being exposed to the virus. Weddings being canceled and rescheduled which you yourself know first hand about since you had to do so. You as every bride are a priority and I did let you know the situation as soon as I was made aware. As per the contract if for some reason I could not be there I would send someone in my place which I did. This is a rare situation and is in our contract for extreme reasons. The stylist that I covered for was very sick and as the owner I was the only one able to complete the other wedding in the time frame permitted.. I sent someone in my place who you were able to review their work before hand to make sure was up to your standards. As far as the price: You had reviewed the stylists work and realized she had done a friend of yours wedding. The replacement stylist DID NOT work for me for your friends wedding, which I told you, so I have no control over what your friend paid as it was not through my company. You knew over a year ago what the pricing for hair and makeup was. You asked why the pricing was different and I made you aware that the stylist has her own business and also freelances for other companies and that my pricing is what I had contracted you for and that what your friend paid has nothing to do with my company’s pricing. I DID come down on the pricing to help due to situation and me not being able to be there. The makeup artist who did your first wedding was there for the second one, they both arrived on time, as you said the hair stylist did a great job on everyone’s hair, And they finished everyone in time as well. I sent you prep and instructions for hair and makeup for you and the group as I do for every bride. Your statements about unexpected changes, and non responsiveness are completely false as I have been working with brides for many years and make it a priority to make everyone feel special and important which I know you did for your first wedding for both hair and makeup so you know this is not the norm for a situation out of my control to happen. I am sorry I could not be there for the second one and did the best to make the situation right. I wish you all the best.

ave every bride feel confident, beautiful and comfortable on their wedding day. When you first reached out you sent me photos of my work as examples of hair styles that you liked and wanted to achieve for your wedding hair. At that time I did inform you that the styles you showed me both brides had used hair extentions. You told me that you were interested in getting them as you wanted to achieve this look. At the first trial you did come to me without them, I too believe the trial went well. You let me know that you wanted to try instead of half up but an all down look again referencing styles that I had done and sent me photos from my Instagram. We had scheduled your second trial. Please understand I have many brides who decide to get clip in extentions to use for their wedding day. When I do recommend them for a style if I believe it is something they will need to achieve the look it is then up to the bride to let me know if this is the way they would like to go and reach out to me and tell me that’s what they decided. Yes you did mention it to me 1 time that you were Interested but never said anything again about it. If you did not reach back out to tell me you decided to get them I assumed you did not want them anymore. If you had let me know I would have done for you what I do for all my brides who end up wanting them, which is to have you send a photo of your hair for me to help color match them, I send a few different brands so that each bride has a choice as to what fits best in her budget and I recommend length and grams based on what I think is best. I do this year round for brides and follow the same process. Also I never once stated I only use a certain brand of extentions. I merely said I do recommend certain ones as over my 15 plus years of experience I have found certain brands hold a curl best and are of better quality. I have worked with many different kinds and it is in my expert option that I recommend the ones I think are best for my clients. I did not say I wouldn’t work with the ones you wanted to get. I did say I would feel bad to have you spend money on ones you wanted to purchase from Amazon that I have not used before and have you come to the trial and have them not work as I have had this happen in the past. Again I was trying to be helpful. When we were trying to schedule the second trial I did make you aware how packed my schedule is and that my weekends are extremely limited but we were able to make that Sunday work. When we were confirming the second trial and you mentioned trying a few styles out I said we would have to adjust the time as I do have other trials that day and usually in a regular scheduled trial depending on the style we are able to fit in 1 or two styles. And yes I do schedule multiple trials in a day. Some styles take longer than others, some don’t transition as easily ect. That is why I said we would need extra time if you wanted to try more then 2. I did not say we couldn’t do multiple styles. I take pride in working with all my brides and always help them through out the whole process as I did with you. I wish you all the best.

air trial we were able to do so in a timely manor. I can understand during these times everyone is anxious, in the 12 plus years I have been doing weddings we have never missed a wedding. Please understand that when trying to book your makeup trial Per the CDC guidelines we were not allowed to do full face makeup in CT and you were made aware of this and their were dates that the makeup artist and yourself that were conflicting. During this time due to Covid if a trial was not able to be done which we understand is not ideal we like to connect with our brides over the phone talk things over with them, go over looks and ideas, and have photos sent, which you and I and the makeup artist had done. We provide individual and strip lashes. Thank you for pointing out that you told the artist that you wanted fuller lashes. When doing the individual lashes they are completely customizable. We make them customizable as each bride has a certain style and look they want to achieve. We can make them natural or build on them to give clients a more glam look. When you did mention you wanted them fuller the makeup artist did just that. I want every bride to have an amazing wedding day and love their hair. I can assure you that every piece of hair is passed through the curling iron. We strive as a company to make everyone happy. As as you can see by our past reviews we do just that. I am sorry you were unhappy I wish you the best in the future and I hope you had a wonderful wedding day.