Ballew Bridal and Formal Salon

ers at competitive prices. Having someone knowledgeable to help from start to finish is invaluable. I highly recommend Ballew’s!

dress, the bridal party dresses and the flower girls dresses. Mrs. Ballew was on hand and very helpful.

d. I love that they went above and beyond to make sure I was 100% happy with my dress and even made great suggestions on the type of veil that would work best with my gown. Mrs. Ballew and her staff even helped my mother-in-law find a beautiful dress to wear for the big day and she looked absolutely gorgeous.

the week before the wedding in June- leaving absolutely no time for alterations. They have been very rude and difficult to deal with. I HIGHLY recommend using a different store for any bridal needs. I’m DISGUSTED with the service we have received. Not to mention I spent over $200 on a dress that I won’t be able to use.

bridesmaids. The experience should be special and mine was just that with Ballew Bridal in Collierville. I chose a specific dress by Alfred Angelo and the order was placed for an August arrival allowing more than enough time for any alterations. I marked the dresses off my list and had not thought about it anymore simply because the experience was so professional and helpful. This past Friday July 14, 2017 I received a call from Ballew informing me that the Alfred Angelo company had closed its doors without warning and at the time of the call they could not confirm if my order had been processed or would be shipped. The consultant was very kind but all I heard was that “I had no bridesmaids dress”. I instantly started to cry and asked to call her back after I collected my thoughts. My mind raced as I thought of a possible solution. Some may pose the question ”What’s the big deal? Just get more dresses from somewhere.” That may work with 2 bridesmaids but I have 10 bridesmaids. It also can take 8-12 weeks for bridesmaids dresses to be made and I don’t have much time keeping in mind alterations may be needed. Basically, It could not be done. At this point I am still crying so I called my mom. She listened and suggested we both head to Ballew to see what our options were. While in route my mom called Ms. Ballew to verify we were on the way and asked if she could help. I was the first to arrive to Ballew and was met with a caring hug from Ms. Ballew. She already had dresses pulled that were similar to the original dress I had chosen. Ms. Ballew also had contacted another vendor to verify their quick shipment time range and showed us the options for that dress line. Once I had chosen another dress, Ballew Bridal had it quick shipped and fabric changed to match my colors. They turned the most stressful day of my wedding planning around completely. While finalizing my dresses, I sat and thought about how my horrible day was also a horrible day for Ballew Bridal. Although Alfred Angelo was the designer I originally chose, I was a customer of Ballew Bridal. Although this was no fault of her own, Ms. Ballew took on full responsibility of helping find a solution and going the extra mile to ensure that I could have my wedding. She went out of her way in every aspect and showed me that she cared. I have been to several boutiques and major chain bridal shops and have never felt that feeling. I cannot endorse her business enough and thank her for all she did for me.

ulled at least 20 dresses and the 1st one that fit was the perfect one. I continued to try on some but went back to it. She altered it in one week and had me fixed up!! Awesome place!!

nything! I would definitely use them again in the future for any formal wear purchases!

had huge selections. I would also recommend getting alterations done elsewhere. They took in the dress too much, and it was already pulling apart on my final fitting.

ad also lost quite a bit of weight inbetween purchase and first fitting. My alterations were flawless. I seriously recommend Memphis brides to shop here!

recommend their store to anyone in the Memphis area.

lew 3 stars. If not for them, I would've walked down the aisle in an ill fitting dress, and my bridesmaids would've gone to Macy's to frantically find dresses. Someone ordered incorrect dresses, and we were advised of different times to order the dresses. It was extremely stressful. Thankfully, Connie made it happen, and after being rudely dealt with with Carolyn the seamstress/alterations, Connie found another seamstress to take an extra 4 inches off my dress so that it would fit me properly, just 2 days before my wedding. My MOH and I actually overheard the seamstress, Carolyn, tell our consultant that she would not fix my dress that someone else would have to do it. Seriously? The owner tried to fix her employees errors by making me feel like I had no say in how my wedding party should look. She tried to convince me to use the dress they mistakenly ordered. In the end, I had to fight my non-confrontational personality and speak up for what I wanted. If you buy your dress at Ballew, make sure you stay on top of them, and I would seriously consider using a different seamstress

of me. They even got to know me by name! Great stock of wedding dresses and bridesmaids dresses.

I was trying to achieve. And it was THE ONE! Sometimes you gotta leave it up to the experts. My only suggestion to Ballew is make it more special by offering a glass of champagne or even a fun non-alcoholic drink. Also, the competitors take and print out a picture of you in your dress that you choose and I would like to see this happen at Ballew.

of honor about her weight. She made her feel very upset. I did let the owner know about our bad experience and she got the woman to apologize and they "fixed" her dress. I say "fixed" because yes it did zip up after they were done but the job they did was very bad. They stuffed the extra material in and made her sides bulge out. We ended up getting it fixed by a friend. My dress finally fit after about five times of going for alterations. My dress was gorgeous but I was very unpleased with the service we got.

y price range. Alterations were just right, and they made them quickly. I would recommend Ballew to any bride!