Jessica's Bridal and Formal

The only dress I really wanted, they had, and in my size! I ordered it that day, with them telling me that when I come back to call and they will have their alteration person there since I drove 3 hours one way to get there. On my way to get the dress 6 weeks later, they tell me that they don't have an alteration specialists but they "could recommend a woman in town". Needless to say I had to get it altered back home. I am a very petite woman so alterations were a must.

I found my perfect dress and the ladies were nice and helpful

Found my amazing wedding dress with the help of the staff at Jessica's. They are great and know what they are doing.

I have always used Jessica's for my formal gowns. I live in Jonesboro (near Bay), and what drew me there first was the convenience of location. I bought my first formal there, and it was the day before my first homecoming dance. Mrs. Jessica helped me pick out a dress that fit me perfectly just in time for the dance. Even though I'd procrastinated on getting one, she was so helpful in reducing my stress. Since then, I've gotten all my formal dresses there for proms and other dances. My little sister has been in pageants for six or seven years and gotten every one of her dresses there as well. When it came time to get my wedding gown, I went to Jessica's. I immediately felt like a princess there. Mrs. Jessica herself helped me pick out dresses that were good for my body type. Once I'd found "the one," she immediately brought me a veil and headpiece that matched it perfectly. It was exactly the experience I'd hoped to have when searching for my gown. She recommended someone for alterations who was based locally in Bay and, although she was a little expensive, she made my dress fit perfectly and even came to Jessica's shop to do the fittings so it would be easier for us. Also, we got my bridesmaids' dresses from there. Mrs. Jessica gave them a discount on their dresses because I got my dress there, which all of my girls truly appreciated. Overall, this is a wonderful place with friendly people, and I would highly recommend it to anyone.

I have shopped at Jessica's Bridal and Formal since I was in the 7th grade...I purchased my first homecoming dress ever at Jessica's! The service and knowledge Jessica and her staff provide will undoubtedly compromise any girl's dreams from being fulfilled. I continued to shop at Jessica's throughout high school and college for my formals, even if I would check out other local formal boutiques with my friends...It never failed that we always ended up purchasing from Jessica's! I have so many great memories at Jessica's Bridal and Formal, shopping with my friends, my mom, and even with Jessica and her staff...When it came time for me to go wedding gown shopping, I automatically went straight to Jessica's...Everyone was so helpful and eager to help me find the PERFECT dress, shoes, veil, and accessories...Jessica even provided me with shape wear to help smooth out any bumps from being seen on my big day! I had even purchased some jewelry there, took it home, noticed that a rhinestone had gone missing...She allowed me to exchange the item for something similar, even though the jewelry loosing a rhinestone was not her fault! I really felt that Jessica's just wanted to help make my wedding a dream come true! When it came time to choose bridesmaids dresses, you can bet that Jessica's was able to help me find exactly what I had dreamed of in my head! Their selection is ON-GOING, and second to none in all departments! I can promise that I look forward to one day having a little girl and making memories with her at Jessica's as well! I would recommend Jessica's to EVERYONE...Great staff, great selection, and great prices! Also, they do not have an in-house alterations department...but, I do not feel that this is any inconvenience at all...They will recommend people, I would go with Kay, a lady in Bay...she will even meet you at the store, so that you do not have to transport your dress anywhere, she has always been professional and does fabulous work! I honestly, can not say enough good things about the many, many experiences I have had at Jessica's Bridal and Formal.

I went to Jessica's Bridal and Formal when shopping for my wedding gown. At first the service was pretty good. The lady helping me find gowns was sweet and helpful. However, as the appointment went on they became very busy and it looked as though they only had one person (maybe two) to help find gowns and be attentive to the other brides-to-be; there were at least 4 of us trying on at once with one person to go back and forth. I finally tried on a gown I absolutely fell in love with. I "said yes to the dress," but I felt the dress had a spot on the front where a seam was messed up and it was a little too tight in the bodice. When I expressed my concerns and desire to order one size up, brand new, the owner came over and started talking me out of it, making excuses like, "We can't guarantee that another dress won't have the exact same problem," "If you go up a size, you'll have a hard time having it fitted. It's going to be too big. You just need to have this one let out," (costing more in alterations) "There's really no point in ordering it new because of one little spot," etc. The longer we went back and forth, the more adamant and frustrated she became. But I was in love with the dress, so I took it. I am a fuller dress size, and it seemed as though they were worried about selling the dress they already had if I ordered a brand new one. It was just very unprofessional to tell a bride-to-be she can't have what she'd really like, and make her to feel bad for wanting it in the first place. I took the dress, determined to be ecstatic about it. Then the bad experience continued a few months later when I called to schedule an appointment for alterations. I was NEVER told at any point during my first appointment that they did not have an in-house alterations department. When I called to schedule an appointment I was told they didn't and given the name of two ladies who they could recommend, one in Jonesboro and one in Bay. By this point I was extremely frustrated. I chose to call the seamstress in Jonesboro. She was very pleasant most of the time. Her shop was located in her home. But I would not recommend her to anyone. She requires payment after each appointment for the work that she does, which I have never heard of. Most require payment only after their work is finished, in case you are not satisfied. In any event, she was very unprofessional as well, although nice. At one point she canceled our appointment and just forgot to call me and reschedule for almost a week. I ended up having to call her and reschedule. She had forgotten what we had done on the dress, forgot to call me back, and didn't even know when I needed it finished for my wedding (two weeks away). The day we rescheduled for, she called again to cancel because another client had been late, instead of canceling that client and keeping her other appointments. That day she said, "I know you need this dress done by next weekend. I don't usually work on Sundays or Mondays, but I guess I will for you to get it done." Even though it was entirely her fault for canceling on me! By the end of it, I was out a ton of money, with a lop-sided hemline that had to be redone, misplaced cups and a bodice that was still too tight. This situation may not happen to everyone, and some people may have had a nicer experience, but I would not recommend to risk it.

It may just be because the lady had known me for years, but amazing service and the sale prices are awesome!

Jessica's was a awesome place. They had a lot of selection and I found the perfect dress and bridesmaids dresses there. The only thing I didn't like was that I felt rushed and didn't really get any one on one attention from the employees

My initial visit to shop for wedding dresses at Jessica's was great. I was allowed to look around, but also given one on one attention. It was a nice mix. I felt very special and the lady who helped me that day was very nice and helpful. The dress was beautiful, and the selection was modern and very "Brides" magazine. Getting the dress altered through Jessica's alterations lady was painless and affordable. The downside to Jessica's came when ordering bridesmaids dresses. I ordered them 2-1/2 months before the wedding, and long story short, they did not come in before the wedding. We had to cancel the order and get them at a David's Bridal 5 days before the wedding. I was told they would be in 2 weeks before, then 5 days before, then 3 days before, etc. Because I live 1-1/2 hours away and had 4 bridesmaids to fit for dresses, 3 days to have dresses fitted, altered, etc was just not enough time, and we had to cancel the order. They kindly returned all of the money I had already paid, but did not seem to see the dilemma of having dresses arrive 3 days or less before the wedding. My advice would be to order any bridesmaids dresses months and months ahead of time in order to ensure their arrival.

I got my dress along with my bridesmaids. We waited until the last minute to purchase but Jessica was great and we received the dresses well before we expected.

wonderful gown selection with a great staff!