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Surf Side Limousine Service Reviews
3.3 out of 5.0
Reviewed On 5/24/2021 by Alli G
I rented the Pink Lady for a bachelorette party this past weekend. First, I provided my credit card information to pay the deposit. The next day, the owner texted me and said "your card declined. Whats up with that" and it turned out to be he w...
as entering the information incorrectly on his own. Once the bus arrived, everything began great. 30 minutes into the ride, all music stopped working. Being on a party bus (and actually verifying before leaving that music would work), the music is a big portion of the whole experience. Upon contacting the owner, the driver lied and said that the music never stopped working. I provided evidence that the music did not work nearly the entire time, and the owner said "must be operator error". We used 2 different cords and 4 different phones - I can assure you that this was not operator error, especially considering the music was working for the beginning 30 minutes before stopping. In addition to this, the whole radio was frozen and would not allow us to switch to the secondary AUX cord or the FM radio - further solidifying that this was at the fault of the system and not user error. The owner has refused a refund and I've now had to dispute all charges through my bank on the grounds of promised services not being delivered. I can't emphasize how terrible this experience has been, solely due to the unprofessionalism of the company.
Reviewed On 6/11/2013 by Katie C
We used Surf Side limo for our Bride and Groom transport. Bill was very easy to talk to on the phone when booking, and we couldn't believe the price. Bayside Limo wanted over $300 for a 20 min ride from Long Neck to Lewis, and Surf Side only ...
charged $150. They advertise red carpets rolled out and signs for bride and groom, but we didn't have any of that. It didn't bother us, just kind of a little false advertising. But all in all, satisfied with the service and would recommend them to anyone getting married in the area.
Reviewed On 8/10/2010 by Jennifer R
Surf Side Limo is great and very reliable. They are there early to get you and the drivers are very friendly and helpful. It rained my wedding day and the drivers were there with umbrellas to take each girl out of the limo. Very highly recomm...