100-Acre Wood Weddings

Beautiful location ruined by poor venue coordinators and a "who cares" attitude. Awful communication and failure to live up to promises made. They know they stink too because every bad review on a different wedding review website (wedding wire) they have deleted.

Let me start by saying I (the bride) was yelled at in my wedding dress 10 minutes before I walked down the aisle by the VENUE COORDINATOR. That in itself constitutes a 1 star review. While this venue is stunning and the day was wonderful (because I got to marry my best friend), the experience we had in the year leading up to the wedding was HORRENDOUS. I cried almost daily because of the frustration and stress caused just trying to get basic wedding details squared away in the months leading up to our big day. 4 venue coordinators quit and zero communication was done to rectify this issue. I had to email in and got a response of “XYZ doesn’t work here anymore,” and when I did get ahold of someone, when I asked if our wedding date was still all set, they said “I don’t know.” (This was after sending them $10,000.) I was told that our original venue coordinator that we booked with had lied to us and many other brides about several things that come included with the venue, so we felt incredibly deceived. Chairs, day-of duties, dance floor lighting, etc. had all apparently been lied to us about. But at this point, it was too late. We had already paid. A week before the wedding, I got another call. The most recent venue coordinator quit! I understand this is out of the venue’s control, however the way it was handled was so frustrating. They let me know they had none of our wedding information, so I had to spend 40 minutes on the phone running through every detail AGAIN. With the 4th person so far. The week leading up to the wedding was the most frustrating, emotional, and stressful experiences. I would not wish it on any couple getting married. We again were told that several things were not included as we were originally promised. Chairs for the ceremony, and the maple syrup favors. The maple syrup favors are in the contract we signed, and were a big selling point for us. My fiancé called our new venue contact about this and was told: “yeah, I guess we’ll just make 100 of those for you for free” … It’s not free, it is a service the venue committed to provide a year and a half ago, one that we paid for with the cost of the venue. I’m not one to leave bad reviews, but I cannot allow anyone to go through what we went through, thinking this is a 5-star venue because no one has rated it under these appalling new conditions.