21c Museum Hotel

My husband and I loved working with 21c. Julie was an absolute angel! She made the planning process a breeze and saved the day when I forgot to book the wedding suite. Our wedding was a fairytale. If you get married at 21c, you wont be disappointed!

Wife and I used 21c / The Counting House for our rehearsal dinner before our wedding. The food and service were both great, and the staff was very accommodating with the space, letting us play our own music and a slideshow during the dinner. Bar staff were fun and made some great drinks. The art on display was kept our guests talking and entertained throughout the night. Definitely check out the old vault in the basement too, it’s a really cool and unique area. Thank you 21c!

Updated review: I originally gave 5 stars for the planning process with 21c. Our wedding was on October 20, 2018 and we had mixed experience with the hotel. We planned this wedding from out of town and half of our guests and wedding party don’t live in the Cincinnati area. Pros: 1. Booking and signing contract with Julie was very easy. 2. Questions were answered quickly throughout the beginning of the process by both Alyssa and Julie. 3. Food at the venue, with the exception of the cake, was phenomenal and venue was very willing to work with any dietary restrictions. The food was worth the price, which seemed to be more expensive than other venues. 4. Venue is gorgeous and perfect for a simple, modern wedding. Cocktail hour was perfect with all the lounge spaces and art in the hotel. 5. Lots of amazing spaces for photos. 6. Suite for couple is really nice and comfortable. Cons: 1. About two weeks before the wedding we were told there was no space for our rehearsal on the night we’d planned after formerly, and in writing, being promised a space. We were offered a time to rehearse either in the middle of the day when our party was still at work or on Thursday night before our out-of-town wedding party had arrived. 2. The day of the wedding Alyssa didn’t arrive until later in the day, so was not on site to advise the staff or help with last minute questions. We had to solve these problems on our own, including figuring out the sound system and the lighting where our ceremony and reception took place. 3. Catering staff was disorganized and cake was a mess. Not all guests were served and then rest of cake was not brought out sliced, so many of our guests did not get cake. My mother-in-law then requested the left-over cake the next day when she saw staff carrying it away. The next day my husband and I were brought two entire, unboxed tiers and told there were no to-go boxes. 4. Many of our wedding items were misplaced, including our cake cutting set and cake stand. We had to return to the venue after our honeymoon to get these misplaced items. The cake stand was never found, but we were compensated with a free night at the hotel. Overall, the wedding was beautiful and fun because we had our incredible brother-in-law and family taking care of the above details. My brother-in-law plans large-scale events professionally and without his expertise and assertiveness, the wedding honestly might not have come together so well. I’m giving the venue three stars because at this price point the problems with catering and event staff should not have happened.

I had my wedding reception at 21c and couldn't have asked for a better experience. Julie and the rest of the team were absolutely amazing. They were incredibly attentive and made sure that our day turned out exactly as we had envisioned it. Our guests raved about the food!!! Additionally, my husband and I stayed the night in the hotel and loved the room and the treats that were left for us to enjoy.