27 Studios Event Lighting & Draping

t they were able to plan and coordinate exactly what I wanted at a fair price and without needing much from me! I can't recommend them more- their work made a huge difference and it was worth every single penny.

As soon as I paid my deposit in late July, that’s when they fell off the face of the earth. Basically, from around mid-August to mid-November, I simply was emailing them trying to add on more of their services. I was absolutely polite, normal, considerate, etc. And yet, they would not respond to me until I double-emailed them a week later, and then they still wouldn’t respond until 1-2 weeks after that. I wasn’t even asking for much, they literally just weren’t answering my question in full, if at all. I understood it’s busy wedding season, so I was understanding and patient, but it became a clear pattern and totally unprofessional and inefficient. I even called once, left a message with the secretary who said they would call or email me back, and they literally just never did. And then another time I called and left a voicemail and literally just never got any communication back about that either. Funny enough, I didn’t get a response to an email I sent on September 18 until November 22 because my fiance called (who could only get a hold of the secretary - no other employees seem to ever be there or available, including any manager/supervisors) and threatened to no longer work with them. Miraculously, I got an email from them two days later (an unprecedentedly quick turn around for them) and they were perfectly pleasant and helpful. However, I then spoke to another bride who recently had them provide lighting for their wedding, and that bride said they had the exact same experience with their communication and did a mediocre job at their wedding. So, I decided I was just uncomfortable and this was adding unneeded stress to wedding planning, and I didn’t want to end up wasting thousands of dollars on them. I think something must have happened to them or their business in fall of 2022 because that seems to be the pattern in other reviews too. So, I had my fiance call either Darren or Damien and tell them that we are no longer using their services. Of course, I expected that I wasn’t going to get my $490 deposit back, even though they did literally nothing for me, hardly even emailing with me. Here is the absolute kicker though - when my fiance made this call, Darren (or maybe it was Damien, who knows) said that the other guy would call my fiance back that day to discuss the possibility of getting my deposit back. The guy just simply never called! Lol! Again, I wasn’t expecting them to not be greedy and to return my deposit, but I feel like you should at least do the things you say you’re going to do! If that isn’t all the confirmation I need to know that I made the right decision to replace them. Anyway, I’d still like my $490 back.

hich led to complications for 27 studios to put up their equipment. Me and husband have reached out to 27 studios to work with us for ATLEAST a partial refund because although they showed up, they NEVER used their drapes or lights. We were unaware as much as they were about our venues issue so the least they could’ve done was refunded us for the drapes and lights that we paid for. They won’t email back and barely respond to our phone calls. They refuse to give us cash back and offered credit. Why would I need credit?! I already had my wedding, I wouldn’t be doing any other big event and why would I want to work with them again after this. Can’t even get a hold of “supervisor”. The unprofessionalism is unreal. Wouldn’t recommend

h it as he created the most breathtaking display! Not only did he create this vision but he also created a jaw dropping 6ft canopy display that housed our wedding cake, adding to the magical, elegant, cinderella-vibes! We truly appreciate your professionalism and your attention to detail! The lights you provided and the candelier you installed behind our sweetheart table added that extra sparkle that melted our hearts. I literally was jumping for joy with tears in my eyes as we watched Darren set up the display the day before our big day. All guests were raving about both of these displays and continue to do so! Thanks a million times again for making our drapery dreams come true! ❤️ The Benitez Family

Museum’s various event spaces meant he was able to recommend ideas that helped make our wedding so beautiful. Working with him was such a breeze, and we’d highly recommend 27 Studios for anyone planning a wedding in the Baltimore area!

! However, it was their professionalism and team that fell way below my expectations. The vendors were set to come to my wedding venue at 3pm. 27 Studios was one of the last to arrive at almost 5:30 ( my ceremony was supposed to start at 6 by the way)! This caused a WHOLE lot of issues. For one, my wedding planner almost had to make the decision to completely switch the arrangement of chairs during my ceremony because the drapes for my back drop weren't even up yet. This caused some unneeded stress for me last minute. My wedding was inside and never thought I would have to change my ceremony set up. My guests saw my reception area when they came in even though it wasn't fully set up yet. This was because the drapes that were supposed to hide the reception area weren't up yet. My guest literally saw big huge construction ladders as they were coming in to the venue because they weren't finished putting everything up. Fortunately, we were able to start my wedding on time but there was a lot of conversation about pushing it back 15-20 minutes. We also had rented a neon light sign from them for our bar at the wedding, but it never showed up even though we paid for it. We have not heard from this company once since our wedding. Not even to apologize. I would not recommend this vendor to a friend.

Room. It helped us create the perfect ambiance.

Everything from set up to clean up went smoothly! We also felt the pricing was more reasonable than a few other places we looked at.

ook great before we even arrived. If you're looking for lighting needs, 27 Studios is affordable and easy to work with!

lly transformed the room and for a great price! I definitely recommend using 27 Studios for all your draping needs!

rage wedding set-up. Darren and his team did everything we asked of them. His office is almost 2 hours from us, but he came out several times to do walkthroughs just to make sure everyone was on the same page. On top of the phenomenal service, their prices were very reasonable! We highly recommend 27 STUDIOS! Thank you Darren!

we had hoped for! Lighting really can make a huge difference at an event and everyone kept complimenting it at ours. If you are looking for a lighting company I would really recommend them to anyone!