3 Dimensional Catering

I cannot begin to express the nightmare that it was dealing with this catering company and Chef Carl. If you'd rather watch a video with my experience with this company follow this link to TikToks I made out of frustration. https://www.tiktok.com/@markito908?is_from_webapp=1&sender_device=pc This all started when we went for our tasting. The food was nothing to rave about, it was ok at best. But what sold us on it was that he was within our budget and he promised to do a few extra tasks that solved a few conflicts we had with other vendors (such as champagne distribution and cake cutting). Here was what, I can now recall, was the first red flag I should've caught when speaking to Chef Carl. Everytime we had a question about things that would be included with the booking he would respond with what I can only describe as "arrogance." Asking him questions like "can we please make sure we have chicken breast instead of chicken thigh" would usually be followed with a condescending nod and "sure" or "look I've been doing this for 20 years..." or something along those lines. At the time my thought process was, "he's probably heard these questions a million times and that's probably why he's responding like this' '. Turns out that that was his attitude all along. After that, the following two months were just a blur of unanswered texts, emails, questions and wrong invoices followed by the lack of an actual process to actually iron out details regarding the booking. A month away from the wedding our questions were simple " when do we have to give you our final RSVP count? and when do we have to pay you by?" but as he refused to answer back and he just kept sending incorrect quotes and invoices, more and more questions piled up that he just refused to acknowledge. Simple things like "can you please give us the options for our guests that need diabetic entrees?" or "why does the "operation and admin fee" keep going up in each invoice?" A week away from the wedding he still refused to give us any type of reasonable communication so we made the call to cancel  the booking and just find a new caterer, and thank goodness we did because it turned out that Chef Carl was scamming us the entire time. The last communication we had with him was after I sent him a long message explaining why we are cancelling our booking. He called me, because he doesn't like to keep things on record, he won't answer emails, he just always calls even though I repeatedly asked to please answer in writing. I knew this so I decided not to answer, so he left a voicemail (which i kept) basically gaslighting me saying things like "I don't know what you are stressing about, your wedding is not for a week, I don't usually do anything until 2 days before". I called him back and just said "we just want our money back" to which I just recieved a "Ok, just tell me where to send the check" and hung up. Then I sent him a text message with the address to which he replied "ok". And that, ladies and gentlemen is the last time I ever heard from Chef Carl. I sent him emails, texts, phone calls, voicemails which he never replied to and he never returned my money. I'm just writing this review now because we ended up having to dispute the charge with our bank and that's how we ended up getting our money back. Everyone in TX should be aware that Chef Carl, is not reputable, is not client friendly and most importantly is very likely a scam.

DON'T DO IT. Notice how all the reviews on here are old? That should've been our first red flag. We've had an absolutely horrible experience with this company, so don't let those 'high reviews' fool you. This is an unprofessional company you should stay away from so you don't make the same mistake we made in hiring Chef Carl. Due to our original caterer going out of business, we'd hired this company to cater our wedding two months before the event, with the understanding that they'd be able to accomodate us and handle everything that we needed. We made our first deposit the same day we had the tasting (which was sub-par, but we didn't have a lot of options). All of our communication was thru the owner - Chef Carl. After they got that first payment, responses to our questions were both slow and non-existent. He'd completely ignore our questions, was always 'busy' or somehow on vacations every time we'd try to call for responses. His response when we finally got a hold of him would be 'i'll get it to you tomorrow' which of course--never happened. What we were asking wasn't difficult--an updated invoice, questions on dietary restrictions, final-count due date, normal wedding questions. Finally, after my fiance left a voicemail (because he stopped answering our calls) exactly ONE WEEK before our wedding, we told him we were cancelling and to refund our money due to non-responsiveness. He proceeded to call back the next day to say that "I'll refund you, but I don't know why you're so stressed out. I've been doing this for 20 years and no one's ever stressed out. I go over details 2 days before the event." Did you read that? TWO DAYS before the wedding, is when he was expecting to get our final count, and to sort out all of our miscellaneous questions. I can only assume he's been lying about working in the wedding industry for 20 years because i KNOW that's not normal. We had logistic questions, food questions, multiple details that needed to get figuired out--but he was always MIA. I understand that vendors get busy, especially right now with all the weddings but this is ridiculous. Not to mention the fact, that we're planning a wedding. I have multiple other vendors to deal with and family in town. I'm not going to be spending the last 2 days before my wedding getting my caterer sorted out. And the best part? He never returned our money. We had to go thru a bank dispute and wait 2 months AFTER the wedding for us to get our refund. Don't make the mistake of hiring this fraud.

We liked Carl from the first time we met him. He’s very outgoing and personable, and we knew everything would be amazing. Our guests are still talking about how great the food was. He also gave special attention to our parents, which we really appreciated. I would definitely recommend Carl!

Chef Carl and his team were absolutely magnificent! We hired Chef Carl to cater our rehearsal dinner and wedding. We had BBQ at the rehearsal and surf & turf at the wedding. Everything I've eaten that Chef Carl has made has been absolutely delicious. Additionally Chef Carl has the best, most fun personality. All my guests talked about how awesome he is. As a nice touch, Chef Carl sent me a blessing the morning of my wedding that may me and my party tear up. He is also very reasonably priced, considering the expert service that you get. We also hired him to make an awesome ice sculpture and had his food truck serve late night snacks at the end of the night. Now, after the wedding, our local sailing club is hiring him to cater our parties. If you are planning any event and need some delicious food - don't look any further than Chef Carl. Still don't believe me - go to his tasting and be amazed!!