5 Star Rental

tar was professional, responsive, flexible, and great to work with. They have a wide selection of inventory to make your dream wedding become a reality!

nyone! Truly felt like my wedding was in great hands and being taken care of properly! Thank you 5 Star Team!

vides this right? They look out for you more than making money. Very pleased!

quickly and had my linens reserved on the same day I reached out. I avoided extra fees by having the napkins picked up and dropped off by a family member, so it was pretty affordable. They even fold the napkins for you, and give you options of different folds, which I really appreciated!

ring our ceremony indoors. We rented the pipe drapes with twinkle lighting which turned out absolutely beautiful as a backdrop for our ceremony. Sarah and Sasha made the rental process SO unbelievably easy and quick and they had no issues making things happen for us so last-minute. They were very affordable which was perfect because we were at the end of our budget as we ended up setting up the services the day before our wedding. 5 Star Rental delivered superb services and accommodated us at a time that could have been super stressful for us, but they made it THAT much easier. You will not be disappointed with this vendor! Great job guys :)

re tent, but didn’t show up until 11am and didn’t alert us that they had added a drop off before hand. It’s not that serious but communication could be better.

ere very accommodating and flexible with the many changes we made during the wedding planning process. On our wedding day, they showed up with everything we ordered at the scheduled time and set up exactly as we wanted. Due to some miscommunication with the venue, we ended up not needing a few items that we had ordered from 5 Star and they were very understanding, took the items back, and even refunded us for these unused items. Great company to work with and I'd use them again!

to pay for those things to be dropped off but we paid $30 for the delivery, $30 for the pick up fee and theres a $50 after hours fee if they have to be picked up after 5pm. They could have picked them up at 6:30 but they said it was after hours. They said the only way around the $50 after hours fee was to leave it at the venue and they could pick up the next day, but there was a wedding so that wasn't possible. It rained so we were not even able to use the generator or chairs as we had to move the wedding indoors. They came at 6:30 to pick up the generator but didn't come for the chairs and so they came back out after 11. I'm sure they chairs and the generator would have been fine, so this review is solely off of the extra fee's they charge. I wish I would have had more time to shop around to avoid those extra fees or they had an option for you to pick up and drop off.

ith them over the phone. They came and took the items that night after the wedding was over (per my venues instructions) which was an extra fee that I didn't like but understandable. I watched the gentleman setting them up for a little while that morning, and he continually would set back to make sure that everything was lined up perfectly which I really appreciated. Would recommend. Thanks 5 Star!

as using and how the tent setup should be done. Rental cost was comparable to other rentals. They had quite a few fees listed in their contract. Setup was done early. However, staff used for breakdown walked through my reception rather than walking around the outside. Staff who walked into the reception were dressed in raggy t-shirts and shorts. They also stopped by the bar and asked for water. I am not opposed to giving bottled water, but I would have liked it to be done more discretely. My guests did comment about seeing them.