About this vendor
Located in Des Plaines, Illinois, A1 Limousine and Party Bus is a transportation company that specializes in providing a wide range of transportation services for couples on their wedding day. Their elegant fleet includes sedans, trolleys, party buses, SUVs and SUV limos, stretch limos, and many other affordable options. The team has been providing excellent service for all kinds of events in the Chicago area for years and would be delighted to assist you on your special day.
Our wedding coordinator will design a custom package just for you. We can take care of all of your transportation needs including:
Sedans, SUV's, Limousines, Vans or Party Buses for the bride, groom and wedding party
Airport transfer service for out of town guests
Shuttle service to/from the service or reception
Details
Destination Weddings
- Destination Wedding Packages
Transportation
- Limousine & Sedan
- Shuttle Service
- Trolley
Wedding Activities
- Rehearsals & Parties
- Wedding
Reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
3.1
out of 5.016 reviews
- Top reviews
- Newest first
- Oldest first
- Highest rated
- Lowest rated
Sort by
I had a great time with this vendor. I read some of the reviews and was a little unsure but they pulled through. The bus was clean and the driver was pretty professional and friendly. We had to make a few extra stops and was nervous about the driver getting upset but he was really kind and understanding about it. Overall it was an easy night with them.
I have never seen a more rude person as this driver, came to the door demanding money in cash only, we had prepared to give him cash for what was contracted however he demanded another $100 in cash, when we told him that we did not have cash, he said he was not going anywhere until he had cash. This was my daughters wedding, running late now because of A1, he actually expected us to run to an ATM to get him cash. My daughter was shaking she was so stressed and ended up late for her wedding ceremony. JUST AWFUL, please save yourself the discomfort of dealing with this company - very very rude, no music but some slavic station, I have never experienced worse!
Seriously disappointed.
We came in under budget for our wedding and was so excited to use the extra money to book transportation for our wedding party. Their prices seemed fair and they had a great fleet selection. I spent about 30 min on the phone going over number of people, times, and addresses of stops along the way.
When I originally booked them, we had them from 2-6pm with one photo stop between the hotel and the church. Well the hotel became under construction and we needed to add an additional stop between the hotel and church and change the time from 2-6 to 2:15-6:15.
Even though I had verbally signed the contract with the original information, I emailed the info email address a few weeks before to make the changes and was responded to: that the changes could be accommodated.
We started to panic at 2:18pm when the party bus still had not come. I called dispatch (sitting in my suite in my bridal gown!) and was told, no they were coming at 2:15 and had no record of the route change. Ok, regardless, it was my wedding, we were in a very tight schedule and he was still late, even for 2:15pm. My dad and the whole wedding party was starting outside waiting.
At about 2:25 my dad saw the bus, driving around lost and had to go flag him down in an intersection.
We get to the first stop, bride and groom do their first look and we all get back on to go to picture stop #2. We are all chatting and relaxing after the first mishap and he MISSED THE TURN FOR THE STOP! At this point my fiancé was fed up because the driver HAD A BLUETOOTH IN AND WAS TALKING IN THE OHONE THE WHOLE TIME INSTEAD OF PAYING ATTENTION. My maid of honor them stood at the front of the bus to direct him.
After pictures (which we had to cut short due to the lack of time) my dad had to have the bus follow him the the church since the driver did not know where he was going.
After the ceremony, the last stop was to the reception. AGAIN he did not know where he was going and one of my bridesmaids had to stand at the front and direct him.
Afterwards, we called to try to figure everything out and maybe get a credit for the time that was burned. They did not call us back when they said they would and finally after multiple calls my mom gets ahold of them 3 WEEKS LATER and they HUNG UP ON HER!! She immediately called them back and was finally asked “what will make you happy” she said “a half hour credit for the time that was wasted” and they said “ok”. I am now waiting to see if it shows up on my credit card statement.
They were the ONLY bump in my wedding day and it was a big one. They never admitted they were wrong AT ALL, even after I showed them all the emails that I had with the changes and acknowledgements of changes.
I would use a different company if you are in need of transportation, want to get anywhere on time, or actually get where you want to go.
UPDATE:
It is a day after posting this review on Google and I just got a call from my mom who was just called by this company swearing at her and threatening her to take this review down within 24hours or she “would regret it”. He said he would “come at her with everything he’s got” and “knows where she lives”
UPDATE: my review was then “hidden” from the google page about 10 min later. Deleted and posted again.
Doesn’t sound like people I would like to do business with in the future.
Clean friendly service, was affordable and worked well with us. I would definitely recommend.
I can't be thankful enough !!! Amazing service, friendly staff . I booked their party bus service for my niece's wedding and they exceeded my expectations! I will recommend them all day long ! Call and ask for Ray she actually offered me a discount coupon as an out of state booking request !
Great drivers and clean bus, Professional...
We loved our experience with A 1 Limousine and Party Bus. My husband and I went to check out their limos before we rented them and knew this one would work perfect. They are spacious, clean and look great! We chose the limo party bus that fits 26 Passengers white color Bluetooth music system, light , Bar......
DO NOT USE THIS COMPANY. We planned to use the trolley bus for our wedding. As we were taking pictures before the reception (not at our venue yet), A1 called me (the bride) saying that their trolley bus was not functioning but they would send a party bus. The party bus showed up a few minutes late. The driver was dressed in jeans and a tshirt, was extremely rude, and the bus had not been cleaned out from the party before. The driver demanded our money in cash before he left my house. As we all sat on the bus waiting to leave, we tried to ask if he would discount us for arriving in such a horrible vehicle under such bad consequences, but he would not let us leave without receiving his cash. There was a point where I actually felt fearful of him. There were red solo cups in the cup holders with liquid still in them. There was gum stuck underneath the seats and shelves. The dance pole was loose and rattled during each drive. There were decorations hanging from the walls that looked like they had been there for years and from the dollar store. The AUX cord wouldn't work properly for the majority of the rides. We received one bottle of champagne for about 20 people, and there was no pop as promised. For months after the wedding, we tried to be reasonable by discussing some sort of refund, but Rae would not give us anything back. Therefore, I had no choice but to give them a very bad review. Please do yourself a favor and book with someone else for your wedding day!
Driver was VERY rude to my wife and her family at her house before the wedding. He demanded to be paid in cash before driving anywhere. He was dressed inappropriately, and ignored all of her special requests (red carpet NOT being rolled out, etc.). To top it off, they showed up in a different vehicle than we paid for, and it was still full of garbage and had blinds that were zip tied to hold them up. The experience greatly upset my wife on our wedding day.
We used A1 for our bridal party transportation. The bus was really nice and they were very pleasant to work with communication wasn't always super clear. As far as day of, the bus arrived on time but ended up taking our bridal party the wrong direction of the venue so they had to try to get the bus driver’s attention to turn around. We made it to our 2nd photo location and had a 3rd on the list but due to some confusion with the driver we weren’t confident that he would find the location and didn’t want to risk getting back to our venue late so we eliminated that. We also had some difficulty connecting music in the bus. Overall we ended up making it to where we really wanted to go, the bus was really nice and we had a great day!
A1 saved our wedding! We had our limo company, Avital Limos (STAY AWAY), cancel on us 3 hours before our wedding. A1 not only had a 25 person limo available for us to use, but also upgraded us to a trolley for free! They were very pleasant and professional to work with. They quickly sent me a contract to sign and they quickly sent our wedding drop off locations to the driver. Our driver JAY was amazing! He was so nice and truly saved the day! When we exited the church, Jay had laid down a red carpet and had 2 champagne glasses and a bottle of champagne for us to open and celebrate. The trolley was clean and beautiful. My husband and I both said at the end of the wedding that the trolley ride with our wedding party was one of the best parts of the wedding. THANK YOU A1 and JAY for saving the day!! We had a great time and we really appreciate everything you did to make our day special!
AWFUL experience. My sister (bride) booked a trolley for her wedding. She called a few days prior to be sure everything was set + to see what kind of drinks would be on the trolley. About an hour before the trolley was supposed to show up she got a call saying the trolley broke down + they were sending something else. We understand things happen, that's life. But they proceeded to send us a party bus when she was going to a church to get married. We told them, something classier please its a religious event. They didn't care, they sent the party bus anyways. It picked us up late then the driver was the most rude person I may have ever met. He YELLED at the BRIDE and our mother! Demanding the money before we could depart from our house making us even more late. They only took off $100 for bringing the wrong vehicle and being late. On top of that, our driver wore a T-shirt + jeans! He wasn't even professionally dressed. Once we were in the bus, their is a stripper pole in the middle- mind you, this was NOT a bachelorette party. It was a religious wedding! There were leftover cups with wine in them laying around the bus. They only had warm water + a few cans of pop. One bottle of champagne when they were promised beer + wine as well. To hold up the blinds in the bus, they had zip ties so if you wanted to close the blinds you couldn't as they were zip tied closed. Some of the cupholders were missing + your drink went straight down where you couldn't reach it. Stains on the seats. The air clearly wasn't working well as it was very hot. We asked to turn it down + driver either didn't listen or didn't care. When the ceremony was over- he had out this hideous red carpet which my sister had specifically told the company she did NOT want out. After the wedding he drove us to the reception + didn't even know where he was going. He had us going back to our house instead of the reception. He didn't get off to help anyone off the bus, just sat in the drivers seat. DO NOT BOOK!!!!
HORRIBLE, JUST HORRIBLE! DO NOT BOOK WITH THIS COMPANY!
The worst experience you can have is if your transportation fails and you're late to your own wedding!! From the beginning I spoke with Abe (owner? manager?), who wasn't very professional at all. I went along with it because the transportation service was a little more reasonably priced then other companies, but this was obviously a precursor of things to come. Prior to our wedding, I sent several emails about the schedule with NO response back, which made me super worried. Sent the timeline I had sent until 3 days before the wedding.
On the day of our wedding, the trolley came to pick us up and it wasn't nearly as nice as I thought it would be inside and it was definitely not decorated like they said it would be, but I let that slide since they actually came to the right location and weren't super late. It was a hot and humid May day and when we got on the trolley the AC was not working. To top it off, the music wasn't working either! Can you imagine a trolley of 25 people with no music? Of course not. It took about 10 minutes to get the Bluetooth working (the driver seemed to have no idea how to work it), but then the music kept going in and out during the entire ride. I didn't let those things bother me too much because the most important thing was to get to our destination.
We were able to get to our first photo spot with no issue, but after that location, the trolley ended up breaking down while we were on the highway on the way to our other photo location and reception!!! If that wasn't enough, it started to smoke inside, which definitely made us concerned for our safety. Talk about a major damper and stress causer! We ended up getting off the bus and the police showed up because the trolley needed to move to the side of the road. We waited for 15 minutes outside on the side of the highway and in the heat trying to get some sort of answer from the driver of how we were going to get to our reception. After awhile he finally said it would take around 30 minutes for the second trolley to come, although there was no guarantee it would be 30 minutes. We were already running late for our reception so half of the bridal party took Ubers to our venue, spending their own money. Some stayed for the new trolley to arrive, which ended up being a party bus. Luckily the police officer on the scene saved the day and was kind enough to drive my husband and I to the venue so we wouldn't be even more late.
I understand that breakdowns are out of their control, but we did not receive any sort of apology from the company, via email or phone call. We had to call SEVERAL times to reach this Abe guy since he's supposedly the only person that can make decisions. He did get back to us and offered a $100 refund, but we still haven't received it. This was a month ago. Since then, I have tried several more times to reach out but haven't had any luck. The worst part of all of this was the driver wasn't empathetic during the entire situation. He didn't seem to care that we were inconvenienced and definitely didn't show any sort of concern to get us to our reception. PLEASE save yourself the headache and book with a more reputable company that can offer better communication and customer service!!!!
The ride itself was great and the driver was punctual and everything went great. We had to reach out to A1 a couple of times to confirm their services, and unfortunately the price went up by the time we booked which we were not happy about. But as a driving service, reliable and a great time.
Our experience with A1 Limousine was nothing short of an unmitigated disaster on numerous fronts, and our biggest wedding regret is trusting them to handle our transportation needs.
While searching for our party bus to transport the bridal party to and from our wedding photo locations, things started off on poor footing after we spoke with Ray and negotiated a pricing structure that fit our needs. The company initially refused to honor the quote Ray gave us, but they were still cheaper than the competition, and we decided to sign with them. They sent over a contract, which we signed, but after we asked for a larger party bus things became far more informal, with the company failing to provide neither an invoice nor a contract for the new bus. Everything was to be done as cash the day of the wedding, which should have raised red flags for us.
On the day of the wedding, the bus arrived at the church 15-20 minutes late. We attempted on several occasions to figure out where the bus was, whether he went to the wrong location or wrong spot, or whatnot, which turned out to be a stressful event as we wanted to stick to a schedule.
The bus seemed to be in decent shape, the radio worked fine and the seats were comfortable, but the air conditioning was poor. On a mid-summer August day, our bridesmaids and groomsman were incredibly uncomfortable due to the poor air circulation on the bus. The driver, while he seemed friendly up front, made several wrong turns and was texting while driving. We even had to have several people on the bus direct him properly despite having GPS. At one point, he was driving well below the speed limit while on his phone, which made us nervous for our safety.
By the end of the trip, the driver demanded we pay for one hour extra time despite being 20 minutes later than intended. We feel that the time lost due to him being late as well as the wrong turns and slow driving made the difference in us being late. So, as the groom, I had to walk to the nearest ATM to pull out the cash for the driver, which of course he couldn’t provide change for (I estimate we paid about $30 more than the posted price because of this). This is especially troublesome because, in the contract we signed with the company, they indicate that any late fees should be charged in 30 minute increments. So they are essentially breaching their own contract.
Long story short, the driver ripped us off on our wedding day and didn’t follow the signed contract that they themselves drafted after making us late on purpose (along with unsafe driving). We called numerous times in August and September, but so far, our complaints have not been escalated to anyone who can actually resolve the situation.
Do NOT trust this company with any of your transportation needs. Your concerns will fall on deaf ears, at least one of their drivers is breaking the law texting and driving, the vehicles are in poor condition with barely-operational air conditioning, and they’ll try to shake you down for money by the end if you’re even a little bit late (even if it’s their fault). We’re incredibly lucky the rest of the wedding was fantastic as this put a major damper on what should have been a wonderful day.
One of the most fun nights I have ever had on the strip with my girls. We rented a party bus for my friend's bachelor party and had a blast. The driver was very helpful with the more rowdy girls and overall it was just a really fun experience. I would recommend Chicago Limo Party Bus Service to anyone looking to have a good time in Chicago. I can't wait to use them again for my next trip!
They were great. I would recommend this service. The bus was up to date and clean. I only reserved my bus for $100 deposit . My Husband and I were on a budget. The price affordable. Also it came with complimentary drinks, and your choice of beer (which was a plus.)
The driver Jay, really helped out. He was easy going with the number of stops we had. Only thing I would of liked to change is the pole in bus. I found out if you request it removed. They take it out. Everything else was great.
Contact
Reserve your Party bus for only $100 deposit.
A 1 Limousine & Party Bus Chicago
A 1 Limousine & Party Bus Chicago's photos