The reason for a generous 3 star review is based on SIX PROBLEMS you can read about below. Positive note: 5-star for food quality and presentation, 3-star for some basic service we received and staff was pleasant and well groomed, BUT ONLY 1-st...ar for absolutely NO attention to details on services we went over together in great detail months, to weeks, to days before wedding. BIG PROBLEM: (1) They never prepared OR served Mimosa's for toast; guests had to go up to bar line and request a glass- I had special ordered 196 champagne glasses, they only used 42. (2) Never offered to help cut the cake, so Bride and Bridesmaids made a mess of it. We ended up being short cupcakes and brought home almost all of the wedding cake. (3) Half hour late in starting the food buffet line because ASOL Event Manager was waiting for ALL the guests to be seated. On ASOL ADVISE for a buffet, we did NOT set up all the number of tables and chairs needed, since guests would go through buffet line at different times. (4) Then to complicate matters, ASOL forgot to bring the 6 tall cocktail tables to accommodate extra places for guests to put appetizers, drinks, and food plates on. (5) All they offered me was a $300 refund for their Consultation and Coordination fee, but only when I suggested it. ASOL bill was over $60 a plate for breakfast/brunch food because every food item price ends up being double by the time you pay all their administration, travel, labor, taxes, and a 20% gratuity fees. I furnished all the guest table linens, decorations, plates, flatware, and drinking cups- so they did not even have to attend to this. All tables were set up and put in place before they arrived at 9AM- we arrived at 8AM. (6) DAY STARTED OFF WITH POOR SERVICE: They did not bring their complimentary 'Fruit and Cheese Tray' 30 min after their 9AM arrival, but instead 20 minutes before ceremony started, so at 10:40. And this was only because I asked where it was, our flower girl and ring bearer were getting fussy and hungry. I think 3 stars is generous.