A Stitch in Time Bridal Services

professional, skilled, and really reassuring throughout the fittings. She listened to my requests and respected my vision. I loved my dress and danced in it all night!

ned. She took in the sides so aggressively that the waist dug painfully into me, leaving red marks on my body. Even after seeing those marks at my fitting, she offered no real solutions or professional advice—she never even suggested raising the waistline, which my new seamstress immediately recognized as the fix. She also left huge, sloppy amounts of excess fabric all around the dress, which is obvious in the photos I sent her. The only part of her work she refunded me for was the bustle because she never did it. After our final fitting, I was so devastated I cried the entire weekend and went dress shopping all over again - three weeks before my wedding day. The worst part? I then had to pay another $1,700 to a different seamstress to undo Anne’s mistakes and properly finish the alterations. I’m incredibly lucky she hadn’t already cut out the fabric she’d taken in; otherwise I would have needed to buy a completely new gown. When I tried to discuss these issues with her and asked for even a partial refund given the extent of the damage and the extra cost I incurred, she refused to take any accountability. She never once apologized for what she did to me or to my gown, or for the stress, expense, and heartbreak she put me through. Bottom line: I don’t care how many years of experience someone claims—if the result is a bride in tears and a gown in disaster, it’s unacceptable. I would never recommend Anne’s services to anyone. I’m sharing my experience so no other bride has to go through the stress, heartbreak, and expense that I did. Save yourself the pain and go anywhere else. ⸻ Please see before and after photos. One is showing how the dress fit me the day I bought it compared to her final work, and she tried to gaslight me and tell me that my dress was sent to me incorrectly. One photo is her alterations compared to the new seamstress - you can see all the excess fabric around me and how it is not sitting properly at my waist. Final photos are me on my wedding day. I am the same weight and size in all photos.

he cups that came with the dress, with push up cups, so that I didn't have to worry about my taping my boobs to get them to sit right. She also filmed how to hitch my bustle, which made it simple for my MOH and mom to do on my wedding day.

in full at the end of the first consultation. It feels that she had taken on too many clients, but from this point on the process felt very rushed with each fitting taking no more than 15 minutes and I always got the feeling that she was in a hurry to get me out and onto the next customer. I shared a concern that the dress might be too long and that I was worried about falling in it during the ceremony or my first dance. She insisted it was fine but agreed to take it up another inch at my insistence. She did not mark this change on the dress or take any additional measurements. I did these sessions in the actual heels I wore for the wedding, so nothing changed there to alter my height. Approximately ten days before my wedding I asked to try the dress on one more time (4th) bc I was concerned that I had gained a couple of pounds. Initially scheduling this appointment was really difficult and I had to push to get her to do it. When I went to try the dress on the alterations from previous visits were not completed yet which I found concerning given we were less than two weeks out but she insisted that I didn't have anything to worry about and that I did not need to come back to try on the dress once the alterations were made. I took her word for that which was my biggest mistake. In total she had my dress for over four months between the first session and when it was 'ready' which was five days before the wedding. Though as mentioned above less than two weeks out things like the hem were not done yet. Fast forward to the wedding day and as I had feared the dress was too long causing me to step on it while walking and dancing. I was visibly shaking because I felt I was going to fall in front of my friends and family which is not what any bride wants to be worrying about on her big day. Fortunately I didn't fall, but having spent a fair amount of money altering the dress to fit me properly I felt I should reach out and flag the issues I had. I even shared a video of my dance where you could see me clearly stepping on the hem. This is unfortunately where things took a turn and instead of taking any kind of accountability Olivia started to gaslight me. First she told me that I didn't put the dress on correctly.. I questioned how is this possible given it was a simple strapless dress where it was zipped all the way up and all clasps were closed. She then switched to saying it must have been because I lost weight since the adjustments... Again not true. I went to see her a fourth time because I wanted to check if it fitted well with a few extra pounds I had put on, not lost. I have an app attached to my scale so I showed her my weight had not gone down at all in that time period. So she then decided to blame the fact that during one of my dances I had removed the decorative sleeves which was really grasping at straws because they are decorative items that drape half-way down my upper arms and would offer no support. Also I wore them during the ceremony and other dances where I also was having the same issue walking down the aisle and dancing. I told her this and she got angry and told me “I don’t have time for this”, she offered to have her local dry cleaner clean the dress, but no admission of fault nor offer to remedy the situation.