A Zen Event

I had been debating on writing a review for months now but decided I should as a warning for other brides.. I was very disappointed with my experience using Joy and had much higher expectations. I felt very stressed leading up in the last few weeks to the wedding which was the whole reason I hired her in the first place. She screwed up more times than I could possibly count. The day was still wonderful and best day ever but when you spend hundreds of hours working on special details that are not executed it’s disappointing.. and brings into question why you spent a thousand + dollars for a bad coordinator? My biggest regret is not spending a bit more for a better one… here are some of the big disappointments - she failed to instruct our ushers on how to do their job, neither usher ushered people to their seats and none of the programs were handed out! Hundreds of dollars were spent on them and not to mention hours wasted.. also because of this none of our family sat in the first 2 rows of our ceremony where we had reserved their seats LOL so some of the shots of our ceremony look like nobody was there! She also majorly failed on sending out our timeline in a timely fashion - it went out the day of rehearsal/ day before our wedding. The timeline was also put together by me entirely so I have no idea what took so long! My MOH and best man got the timeline on the way to rehearsal LOL and it was also the wrong version…. I think she corrected and sent out the right version a couple hours later but boy did it stress me out! Nobody in our wedding party had any idea where they were supposed to be and when as a result! Even on the wedding day there was confusion the guys were dropped off at the wrong spot and none of them knew it! The transportation company clearly never got our timeline and dropped them off at the wrong spot. As a result my bridesmaids were all stranded w/o a ride and not dropped off for photos.. my parents had to shuttle them to the ceremony. I kept getting feedback from vendors throughout the weeks and days leading up to the wedding that they hadn’t heard from her. So I doubt she ever confirmed the drop off pickup information. This whole hiccup threw off our entire timeline to where I had to take wedding party photos during the entire cocktail hour.. which was not at all what we had planned. There were tons of other small things like our photo booth props not making it out to the dance floor as requested.. or the name tags for head table not being placed. Oh and some of the items she brought weren’t what was advertised on her list and didn’t match photos like the easels for my signs. It ruined the entire look of the expensive signs I had made because the easels were very cheap and ugly looking. If I had known that I would have bought my own… there are other little things but no need to list them all. Our MOH and best man are both married & have been in a bunch of weddings and were shocked by all her mistakes.. said they had seen nothing like it and she seemed way in over her head. Maybe she took on too many weddings on that month?