A1 Limousine, Inc.

e and polite, and we really appreciated that the charter bus was available all night to take any guests who needed to leave the reception early back to the hotel.

r showed up an hour and fifteen minute before they were supposed to arrive at 2 p.m. and kept trying to get us to leave early. It became clear very early on that A1 had double booked the limo (we had paid for four hours but they knew that we were only traveling one way- from where we were getting ready to the wedding venue). We eventually all got into the limo and my bridesmaids asked if could play music and driver told us there was an aux cord somewhere and to figure it out. Upon arriving at the venue the driver immediately tried to make us get out and when we said we needed to wait for the photographer to arrive so we could do photos getting out of the limo and of my first look- he responded "well I need to get to another job..." We waited in the limo about 15 minutes outside of our venue until my photographer was ready for us and the ENTIRE time the driver kept making comments to my bridesmaids about how we needed to get going and get out of the limo. It got to the point I was almost crying and my bridesmaid had to calm me down before my first look. At that point my husband and I were just going to let it go and not leave a review at all, but then we realized that A1 had charged us $300 OVER the quoted price. I called A1 the day after my wedding to let them know and I was sent to the voicemail of the person who handles weddings... after the phone range their was no voicemail box. I must have had to call four or five times to get it all sorted out. It took us until August 13 to get the $300 back. It was truly a circus trying to get the right person to talk to about what had happen. I was told by two separate people from A1 that they were sorry and understaffed, etc etc. but them being understaffed is no excuse for their driver's behavior and huge error in billing. Brides and grooms beware! They were by far our worst wedding vendor and most stressful part of the wedding day for me as the bride.

commodating- it was not his fault obviously and he tried to fix the problem. However, we arrived back at the hotel late because we traveled back at 3 mph and we did not want to get out and travel in an Uber in wedding clothes. The problem was not the driver but rather Michelle who was incredibly rude when we told her of these events. She suggested the car broke down because of us- because we did not get in until 3:30 pm and the AC caused the issue. As far as I’m concerned if we payed for the car between 2 pm and 4 pm if needed to work during that time. Period. That is what we paid for. She ultimately reimbursed us 13 minutes after hostile dialogue. Extremely po

or a limo company to look into A1 for any event needs!

he process, offering advice and suggestions based on your needs. They have an impeccable level of COVID safety protocols in place and I have had no worries with them! Looking forward to our wedding day and having another great company helping to make it perfect. Many many thanks to Michelle from A1! You are the best!

pick up for pictures for both sides of the wedding party, the return to the wedding venue to the pick up time at the end of the reception. And he had a great personality. To top things off, the driver himself went out of his way to retrieve my medication from the hotel room and bring it to the venue site. We couldn't have asked for any better service! We highly recommend A1 Limo for transportation services.

with ease given our driver was a veteran - always a bonus in my book! :)

ny problems. Our guests commented that on the last shuttle to leave our venue, the driver played great music that was both fun and kept the party vibe going.

best for our number of guests and everyone was on time and things ran smoothly!

ra for any time we went over. The only complaint, if any that I had, was that he didn't play music almost the entire ride. He said the radio wasn't tuning in. Otherwise, it was a hassle free and good service.

r three cars showed up late. Also, when we called to find out about the location of the cars, we were on hold for at least 5 minutes before hanging up because the car finally arrived. Overall I would recommend finding another company in the area.

huttle with A1 Limo was very simple. Although we never actually saw the shuttle ourselves, our guests said that it all worked out perfectly.

ing us where to go and they did not even have GPS or directions. I think she should also have Ipod capabilities on the buses which they do not and the bus quality was only ok for the amount of money I spent.

he day of, the limo showed up an hour early and was rude to my aunt. We were at my grandmas house who has a long and windy driveway. Since he was so early, there were alot of people coming and going. He tried to back into the driveway but my aunt told him to park across the st at the church. He then refused to back in there again. When we went to leave, he got stuck turning around in the driveway, ripped up alot of grass. Anyone with any driving experience can turn around at the top of the driveway. We have done it with trucks with boats attached to it yet a 6 person limo couldnt. He gave my uncle atttitude for trying to help he then almost took out my grandmas mailbox!! After the ceremony he was rushing us for the pictures so he could leave. He was very unprofessional.

lanning process. I would definitley recommend them!