AA Events and Tents

We rented tables, chairs, and a dance floor from AA tents and events for our outdoor wedding and reception. The staff were friendly and helpful. The delivery, setup, and pickup went seamlessly and the guys were great! The prices were very reasonable. The only negative aspect was the condition of the tables and chairs. Many of the table tops were very damaged, scratched, and rough. Luckily we planned on covering all of them with linens so this wasn’t really an issue. The chairs were a bigger problem. About 1/3 of the 180 chairs we rented were missing screws on the chair backs. They were still usable but made them feel flimsy. Overall, we were satisfied but wouldn’t hurt for the company to do a little maintenance and upkeep of their products.

They were easy to work with on short notice.

Pretty awful. This is my first wedding experience ever in any capacity. The salesperson was rude and annoyed at every question I had. He put me off for months because it was the height of the wedding season then the week of my wedding he was rude because he was busy with the state fair. My event was clearly not a priority. I was promised a dance floor could be put anywhere for an outdoor wedding then when they finally came out for a site visit, I was told that is not the case which meant entirely changing plans for the dance floor. While trying to sort this out with them my salesperson refused to return my calls or emails. 3 days later after talking to a manager, I got a condescending email telling me there was no communication error, that I needed to be patient because he was busy with the state fair. Again this is after he kept refusing to work with me because he was busy with wedding season. He did say he was trying to work out an answer but instead of saying that he just ignored my requests for information. This was 3 days before my wedding. Then they created this swag design for my dance floor canopy that was nothing like what I wanted. On the day of my wedding, a friend called to ask why that had not been communicated to me and was told that it was. Now, I did receive emails with some sort of design for poles but no other information. Maybe it would have made sense to someone in the industry but it did not to me. On the day of, they brought out the wrong dance floor, forgot table clothes, forgot the lights for the dance and a few other things, and then did not show up when scheduled. My wedding was a Saturday, scheduled to pick up on Monday. Instead, they came to pick up at 9 pm on Sunday to my elderly grandma's house. She, of course, was asleep. The only saving grace for this company is that the men who delivered and picked up everything were very kind, understanding and did everything they could to make it right for me. I made sure to tip them both and thank them for their time repeatedly. It's unfortunate that this company has a majority share in this city because their customer service was terrible. I will not recommend them ever and I will tell everyone I know it is worth spending more money to have a better experience. It has taken me months to write this because I get so aggravated every time I think about it.

We rented dinnerware and a dance floor from AA Events and Tents. They delivered on time and made it easy for us by picking everything up afterward. They are reasonably priced and their delivery and set up of the dance floor was very helpful! They also had lots of options for dinnerware and were very flexible in picking dinnerware as we finalized our guest count, which was appreciated. We would recommend them for renting items for your wedding!