I had an pretty pleasant experience working with the Stevensville location of Aay's for my wedding. The company was very attentive when we first signed them on (in the month of Ja...nuary), but became less attentive during wedding season (maybe understandably, but as the bride I was trying to have all of the event details worked out before the week of our wedding, so I could relax and leave time open to fight unpredictable fires before the big day, so I found this a little frustrating). The company also was good about modeling a layout of the event space for us in the beginning, but less able to update it in the final months (again, during wedding season). As an architect, I ended up just taking the floor plan and laying out the furniture rentals myself so they could reflect exactly what I had envisioned, but other people may not have been able to do so, and this is probably something that was included in their fee. Also, the invoices could be a little ambiguous (I didn't competely understand where all of the line items were coming from). But at the end of the day, everything that we ordered was delivered to the site around the time they said it'd be delivered, and the team did a good job of setting up. Some of the white chairs were a dirty, but maybe this is typical for rental companies that cater to outdoor events as well. The table clothes had strong creases in them when we laid them out, but again, maybe that is what rented table clothes are like and the creases became less noticeable once the table was set with other objects.
