Ace Entertainment was conpetitively priced and rated best DJ by theknot.com. My husband and I met Jonathan Schlabs (owner and MC) at a bridal expo in November 2010. We paid $1000 for their services (discounted because of the expo.) Jonathan met... with us once after the expo to sign our contract and book our wedding date. The $1000 got us 6 hours of DJ and MC services- as the MC, Jonathan worked with our reception coordinator to keep the event running smoothly. We got to fill out a booklet (contract) and choose all of the songs we wanted played. You can opt out of that step and just pick genres if you want, but we had a lot of specific songs that are special to us that we wanted played.
They were professional, affordable and showed up. They also surprised us with glow sticks, which was super fun and a nice touch!
My complaints are that they were hard to get in contact with close to my wedding date (scary!) We were supposed to meet a second time right before the wedding at my reception venue to discuss set-up and lighting, this did not happen. When I emailed the company to ask questions, I would receive an out of office generic email instructing that I would hear back from them promptly. I didn't always have my questions answered, even going weeks with no substantial response.
Another complaint is that they did not play the songs that my husband and I spent time selecting and including in our contract booklet. They played some of them, but they also played their own selections (ie: during dinner they played classical music that was nice, but it wasn't what we selected and spent time writing into our contract.)
Another complaint is that we specifically asked for no songs to be played that have explicit lyrics. However, our DJ took a request from my 12 year old cousins (a rap song with explicit lyrics.) It was not only an inappropriate song, but was also an unfamiliar song, causing many guests to leave the dance floor. Really dissappointing.
I hope that they read this review and make adjustments because I believe they are a great company that made some mistakes with us. I sincerely hope that they fix their emailing system and that they respect their clients' song choices when they spend the time filling out their contract.