Active Travel

My husband and I were referred by a friend to Stacia from Active Travel for planning our honeymoon. We had an idea of trying a Sandals resort, but neither of us had ever been and weren’t sure where we wanted to go, which resort would best fit our needs, what all was included, etc. so we decided to reach out. After our first call with Stacia we were extremely impressed. She took the time to to talk to us about what exactly we wanted out of our vacation and offered resort suggestions based on that, making sure our wants and desires were always at the forefront of our planning. She is extremely knowledgeable of the Sandals brand. Once we decided to book with Active Travel, we didn’t have to worry about anything. They helped us book flights, made sure we had plenty of time between connections, informed us of flight changes, and kept in contact the whole time. We were made aware of promotions and certain services we never would’ve known about without working with Active Travel. We had the most amazing honeymoon and learned how to make the most of our trip through Stacia and Active Travel. We ended up going to Sandals Ochi in Jamaica and stayed in a butler level room, which was incredible. We knew what the butlers were able to do for us and how to get the best service because of Stacia. She stayed in contact leading up to the trip and even checked in to make sure everything was going well. We most definitely will be using Active Travel for our future international travel as they have so much knowledge and having someone who is looking out for you while you’re traveling (watching your flights, giving you the best tips and advice, making sure you’re being treated well) is invaluable.

Jeanie is the best. She is very thorough and spends so much time helping you pinpoint exactly what you are looking for. This is my second consecutive year booking with her. I highly recommend her to anyone looking to book a fabulous trip.

Jeannie was extremely knowledgeable and expedited our trip quickly. Looking forward to the next trip.

Jeannie planned a very amazing trip to the Caribbean. We stayed in a beautiful resort. I’m looking forward to the next trip.

We were not sure where to go or what we could even afford. We end up booking Sandals Royal Barbados and it was amazing!

Working with active travel made my honeymoon a breeze! Their staff is fantastic

Very professional and helpful! Had the best Honeymoon.

Very professional staff! They helped create the best honeymoon experience I could have asked for!

Jeannie was very well traveled and help find the perfect destination. Jeannie knew the resorts that were offering room discounts that made the trip fit into our budget.

Stacia has helped us plan two trips so far. She has been so knowledgeable about both places and let's me know everything I need to know ahead of time! So helpful and thoughtful! She helps me whenever I start to panic as the trip gets closer and makes me feel so much better about everything!

Jeannie helped us plan our honeymoon to Hawaii and we had a wonderful experience working with her. She was able to arrange great accommodations, transfers and tours to make it a once in a lifetime vacation. We highly recommend working with Active Travel and can’t wait to plan our next vacation with them! 😃

Jeannie was great to work with! Due to Covid and multiple family situations she worked with us to reschedule multiple times. Communication was great, and she helped me with airline issues even though I booked the flights on my own. Top notch and very knowledgeable - Highly Recommend.

Jeannie was amazing when helping my husband and I plan a trip to Paris for a wedding and our anniversary. From flights, hotel, train tickets, to dinner reservations everything was perfect.

Jeannie helped us plan our honeymoon in Jamaica, we wanted the over the water bungalows. Jeannie handled all the details and went above and beyond to assist us and make sure everything was perfect. We wanted a bungalow that was the most private and Jeannie delivered - it helps to use a travel agent who is highly thought of by the resorts they recommend. We had the best over the water bungalow and it was definitely thanks to Jeannie reaching out on our behalf. Scott & I highly recommend Jeannie and Active Travel!

Stacia helped plan our dream destination wedding in Punta Cana! We had a group of 25 guests that she helped book their rooms, arrange flight transfers and continued to support us throughout the trip. Stacia was present during all zoom meetings with the on-site wedding coordinator and gave great advice during the entire process. Our wedding turned out amazing and our guests had a blast! We will be booking our honeymoon and future adventures with her for sure!

I found Active Travel at a bridal expo and I'm glad I did! We worked with Stacia, and she made it easy to book and plan our Honeymoon. Everything was taken care of well before our wedding date. Stacia was very quick to respond to our questions and concerns. She also gave us great advice as this was our first time going to a Sandals resort. Our Honeymoon was made much better with the help of Active Travel!

Stacia made our dream honeymoon possible and easy for us to plan. Having her there to help us along the way made our experience so much better. She even made sure we got the experiences we wanted with the pandemic. We were supposed to go on our trip in September of 2020 but with the pandemic everything we wanted to do was unavailable so she helped us change our dates to the following year. She was very attentive to every question we had. Thank you so much Stacia. We look forward to planning our next trip to Disney with you

My wife and I normally plan all of our trips, but we decided for our Honeymoon it would be best to work with a travel agent. We were going to Hawaii for the first time, and wanted to make sure we made the most of our time there. Also, we were busy planning the wedding and didn’t want to worry about figuring out all the logistics of the trip. We found Active Travel on The Knot and were put in contact with Jeannie. At first, Jeannie was great and told us she has been numerous times and had so much to tell us! We were excited for all of the recommendations she would have and her plan for the trip. She got us our proposal promptly and we paid for our trip. This initial proposal basically just included flight and hotel plans, with the understanding that she would also help us plan out our days and excursions once we committed to the trip. After she received our payments, however, Jeannie was very difficult to get in touch with and seemed to have little interest in helping us plan the rest of our trip. As we got closer to the trip (a few months out) and still didn’t have much of an itinerary planned, we started getting nervous and reached out to her. I emailed her multiple times over a period of several weeks and received no response. I left a message at her office and was never called back. Eventually, I managed to reach her at her direct number and her excuse after a month of trying to contact her with zero response was that the PDF list of recommendations she had wouldn’t send to my email address. When she finally did send us a list of things to check out, many of the items were outdated and closed, some even two years ago. I quickly realized that we were on our own for this trip and that Jeannie would not be helping us. So in addition to the stress of planning for a wedding, we also incurred the stress of planning for the honeymoon which we were so excited to not have to worry about. We made all of our own restaurant reservations (too late to get into many places), planned out our days and activities, and read articles online to try to find the best things to do. Some of the details included in our actual itinerary were incorrect because of COVID. Totally understandable and not a problem that resorts weren’t offering certain activities, but I would have appreciated Jeannie checking with the resorts in advance and not telling us we would be getting an exclusive Honeymooner’s culinary class, Lei greetings, etc when they have all been paused. At the end of the day, we had an amazing honeymoon and really enjoyed our time in Hawaii. Yes, Jeannie booked two wonderful resorts for us. But I could have done that part on my own. We had to figure out everything else. If you are looking for a travel agent that is committed to helping you plan an amazing trip and working with you every step of the way so that you don’t have to figure it all out on your own, look somewhere else. Active Travel is just looking to book as many trips as possible to get their commissions from the resorts. One they get your money, you’re on your own.

Amanda from Active Travel was great to work with for planning our honeymoon! She always replied to us so quickly and was beyond helpful with rescheduling due to COVID. Once we rescheduled, we still had a lot to navigate with COVID and Amanda was beyond helpful with figuring out that mess! She helped us with scheduling our COVID test, made sure that we had all of the correct paperwork and ensured we had all of the correct flight times and transfers to and from the resort. We had a beautiful honeymoon and would not have changed a thing! We visited the beautiful Saint Lucia :)

We are SO glad Stacia helped us book our honeymoon! We were thankful for all her help even before covid changed everything. We would not have been able to navigate all the changes without her. We will be coming back to her for our next vacation as well!

Stacia helped make our honeymoon a dream come true amidst a pandemic! When our original resort did not reopen in time, she reassured us and took care of EVERYTHING. She was even able to get us into a more expensive resort without paying extra. Stacia was very knowledgeable and also kept us up-to-date with any changes and how to fully be prepared as we navigated our travels during such a different time in our nation. We are SO grateful and will continue to use Active Travel for our future adventures.

Jeannie has been so great to work with in planning our honeymoon! She really knows so much about all of the sandals resorts and will help you pick the best resort for what you are looking for with your vacation. She is also very upfront and honest about pricing, what the different room categories mean, etc. We have also had to make some changes to our honeymoon due to COVID and Jeannie helped us through every step of the way. It was so beneficial to have her helping us through everything, we would have been lost without her! In everything, she always wanted to make sure that we had the best experience possible!

Jean and her team were great to work with. Jean knows Sandals' resorts in and out. My husband and I went to the Sandals honeymoon preview event they have and decided on the spot we didn't want to go anywhere else. Going to Jamaica with covid wasn't easy, but Jean made sure we knew what we needed and were prepared.

Amanda has been so amazing to work with! We ended up having to postpone our wedding and thus delaying our honeymoon after it was already booked. Amanda worked with us to find the best dates/prices that worked for us. She continually checks in and let's me know if there's been any changes. We wouldn't have been able to plan a honeymoon during such an uncertain time without her help! I cannot recommend Active Travel and Amanda enough.

Stacia has been outstanding! Traveling during COVID has been a struggle to say the least but she has been a fountain of useful information. Stacia's experience and service were above and beyond. When we had to delay our honeymoon not once but twice she helped without hesitation. When we wanted to try to move it again so we didn't have to wait a year, she was there to tell us the realistic situation, then helped us plan a different little getaway we called our "mini-moon". The customer service and security we felt while working with Stacia was wonderful. Highly recommended!!!

We would be so lost without the help of Amanda at Active Travel. She’s been a blessing especially now with COVID and all of the travel restrictions. She’s stayed on top of it and has been so helpful guiding us through the process of booking our perfect honeymoon!

Jean was very prompt. She reached out when all the rooms were getting book during our planned trip. We were able to get a great room reserved and our flights. Jean addresses all of my questions and concerns even during non working hours! I have never used a travel agent until now. Definitely will book again!

Jean was fabulous and extremely knowledgeable about all things Sandals. Fingers crossed we get to go on our honeymoon, but if not, Jean got us trip insurance, just in case!

After rebooking our honeymoon on our own TWICE due to COVID travel restrictions, we took a recommendation and contacted Jean at Active Travel. This was our first experience using a travel agent, but now more than ever their help is so valuable. She knew all the travel restrictions, got a sense of what type of honeymoon we were looking for and our budget during a brief phone call, and by the end of the day she had found the perfect place! After being stressed out about so many things including the honeymoon due to COVID, this was so easy! And the resort she found us turned out to be a dream! There's no way we would have found it without Jean's help. Take one thing off your plate and let Active Travel do some of the planning for you!

We were in Montego Bay and I had checked my flight status twice the day we were leaving. Found out on my way to the airport that the flight had been cancelled. Called Jeannie from Active Travel who is my travel agent and by the time I got to the airport she had booked my wife and I another flight on another airlines. That same day when we had got home she had sent us a text showing us that she had gotten our refund back from the original carrier also. She is amazing, she is the best travel agent in the world. We Love her and you will to. Thanks Jeannie you truly are the best.

After having zero success with my original travel agent, Jeannie stepped in and cleaned up a situation with Royal Caribbean. She went above and beyond always with a friendly, can do attitude. I feel very comfortable having her handling all my vacation plans!!

Stacia with Active Travel surpassed our expectations. This was our first time using a travel agent and going on a cruise. Stacia did everything for us. It was literally too easy. Our cruise turned out perfect as well. I highly recommend Stacia and Royal Caribbean!

Stacia Stacia helped build our dream honeymoon at Disney World! She helped with everything from helping us book the perfect time to go to booking all of the fast passes we wanted! She made the stressful process of trying to book dinner reservations and booking fast passes into a breeze and booked all of it for us. She got all of the fast passes we wanted and took the time to call us and help us figure what all we wanted. She even kept an eye out for any discounts that were coming for our trip and helped us save money! Any questions we had she was ready to answer them and helped us all the way up until our trip and was willing to help with anything while we were on our trip as well! It was a truly magical honeymoon and Stacia made it even better!

Jeannie was able to assist my fiance and I while planning our honeymoon. She was very knowledgeable and clearly had much experience. Jeannie even gave me great travel tips, like what to do with my passport after changing my last name.

Amanda was such a huge help in booking our honeymoon! She listened to what we wanted and gave great (and honest) recommendations and advice. She was even up late one night finalizing our booking to ensure we got the room we wanted! Our flight itinerary worked out great and she scored us some freebies at the resort which ended up being highlights of our trip. It was such a relief to know she had everything handled and it was one less thing I had to worry about. She called us the week of the wedding to confirm everything which was so appreciated. We had such a wonderful time at Sandals Ochi in Jamaica and would recommend it to anyone! Thank you again, Amanda!

Jeannie was amazing with planning our honeymoon. She listened to what we wanted and was able to get us many free add ons! When we were at the resort we had a small issue with our room (on resorts end) and Jeannie handled it for us immediately. We can’t thank you enough for planning our dream honeymoon!! Sandals Grande!

They are great! We met Stacia at a bridal show I believe and we’re invited to their sandals night where we learned about the difference between the sandals resort over a small dinner with no pressure to book right there. We booked a few weeks later for ochi and the whole process was great! If we had any questions or wanted something like an excursion we just shot an email over and it was done that day or the next and we were always sent the confirmation codes and payments for everything. They are all very nice, great company and great customer service! I’ve already recommended them to many and plan to use them in the future!

Lisa Hunt is so sweet and personable and definitely knows the travel industry. We had a small budget and big expectations, and she went above and beyond to find a cruise that was perfect for us. She was so good about answering our questions and was always quick to respond when we reached out to her. We couldn't have been happier with our experience, and we would definitely recommend Lisa and Active Travel to anyone planning a vacation!

Lisa Hunt is awesome! She went over and beyond to make sure that our honeymoon cruise was AMAZING, which it was. She made wonderful suggestions, answered our questions in a timely manner, and even went out of her way to meet up at a coffee shop. Hands down I give Lisa Hunt five stars!!

When booking our honeymoon, Jean and the staff at Active Travel were super helpful. They were extremely knowledgable about all the Sandals resorts and even shared their own personal pictures and experiences to help us make our decisions. They listened to our wants, needs, and budgets and found the perfect resort and room for us. We attended a sandals night at their location in Columbus and were amazed at the hospitality from their warm personalities to their buffet of food that made you feel as if you were already on vacation. We were so pleased and I recommend their services to all.

After a year of procrastinating we decided to look at travel agents. We were in and out in a few hours and it was the best thing we ever did! They made it incredibly easy and stress free! I’m looking forward to my wedding! I would highly recommend!

My fiancée and I recommend Active Travel and Jean Gualtieri for anyone looking to plan, or gain more information regarding a destination wedding. After trying to plan our wedding myself for over a year I finally gave in and realized that I needed help planning my wedding, we found Active Travel from Sandal’s website and went in for information and walked out with a destination wedding planned. Jean and the whole staff was very friendly and helpful. I am glad that we went with Active Travel, they have reduced my amount of stress drastically. I am so excited for my destination wedding at Sandal's South Coast Jamaica this June that Jean and Active Travel helped plan!

We had a wonderful experience booking our trip to St. Lucia with Active Travel! We ended up getting a great deal on a club level room. Jean is easy to work with and is very familiar with the Sandals resorts. It made me feel confident in her. She even showed us pictures of her trip and gave us some suggestions on where the best places are to eat. We can’t wait for our May trip!

Jeannie was super helpful in getting our honeymoon booked! We were planning on just getting information but ended up booking. She also helped us set up a bridal registry for our honeymoon. We haven't gone on the vacation yet but so far Active Travel has made everything easy.

Jeanie at Active Travel helped plan our destination wedding at Sandals Ochi Rios, Jamaica! We were looking at Mexico and The Dominican Republic and she said she had the perfect place for us in Jamaica 🇯🇲..Jeanie nailed it! She knew all about the resort and had just recently vacationed there so she had tons of recent pictures of the resort! Sandals Ochi was an incredible experience! Highly recommend even if you’re just vacationing for fun! One little secret though..get the butler room! The butler service was out of this world! They actually give you a cell phone to communicate with your butler. Whatever you need just call your butler and they are all over it! We were blown away by this service! Happy travels!

Amanda was so amazing to work with! She worked to book us the most amazing honeymoon for the best deal possible and met all of my (many) requests with ease. Her response time made planning so easy, I could always expect to hear back from her very quickly. She explained she will be requesting a specific room for us with the best views and it is nice to have someone continue to work for you, even after booking! We can't wait for our honeymoon in St. Lucia! Thanks, Amanda and Active Travel!

Travel is phenomenal! We have worked with Jeannie she is so knowledgeable and has planned everything for our Sandals vacation! She helped us pick out the perfect resort based on a few things we mentioned..we got a great deal and she even got us a free night!! She gave us so many tips and recommendations and has only been a phone call away no matter what my questions have been! It has been easy and painless. Our documents just arrived and they came in a cute little zippered pouch with luggage tags, will be going with Active Travel for any and all upcoming vacations. We cannot wait to leave in 13 days..Thank you so much Jeannie! I would recommend to anyone!!

My fiancé and I have been in the process of planning our dream wedding in Turks and Caicos! Jean from active travels has been amazing helping us with all of our family and friends. She has been a pleasure to work with and I know she is going to help make our day even more amazing than we could ever hope for. I would highly recommend working with active travels for your dream wedding!

My husband and I worked with Tara from Active Travel for our honeymoon to Sandals Emerald Bay in the Bahamas. We had both never traveled out of the country and were pretty clueless about how to plan our honeymoon. Active travel was there every step of the way and booked our flights and excursion. We also set up a honey fund through their website and they were extremely helpful throughout the entire process. I would highly recommend Active Travel!

We booked our 3 year anniversary trip with Jeannie at Active Travel. She was extremely helpful and patient while we decided on which Sandals resort would be suite us. When an amazing deal came across, she called us right away and we snagged it! The travel documents came in a really nice sleeve with luggage tags, a pen and all our paperwork for our trip - very nicely organized! We were SO pleased with Jean's assistance in helping us choose Sandals Negril! We are looking forward to our vacation tomorrow! :)

Jeannie was wonderful to work with! She made our planning and traveling experience so easy and smooth. There are so many different elements that go into planning a wedding and it was wonderful to have all of the honeymoon plans just taken care of. We booked our trip about 8 months prior, stayed in touch throughout the planning process (booking excursions, special dinners, etc.) and then met the week prior to our wedding to pick up all of our travel plans and plane ticket information. She was very helpful and kind during the planning process. We will certainly reach out to Active Travel for future travel!

We used Jeannie with Active Travel to help us plan our destination wedding in Jamaica. We desired a destination wedding to keep stress low. We assumed Jeannie would be a helpful resource and central contact for our guests. Turns out we were terribly, terribly mistaken. Here's why... Trying to get in touch with Jeannie is a nightmare. You may call during business hours but if she's unavailable staff says she'll call back. She is very inconsistent with how she get's back to you. There were several instances when I would call but she would email my husband or I would email her and she would text me. Some days my husband would call her and she'd call me back. Jeannie failed to ensure rooms were booked for our family members despite them booking nearly a year in advance and paying a deposit. Jeannie called less than 2 months from our wedding date to inform me that the four rooms we thought were reserved for our immediate family weren't reserved and the resort was sold out. Ultimately we arranged to move our wedding to Sandals Whitehouse instead of Negril. This broke my heart. My hopes for a stress free wedding planning process turned into the opposite. Once we changed resorts, we essentially micromanaged Jeannie to ensure all details were accurate moving forward. Jeannie's information about wedding inclusions was inconsistent with the Sandals wedding planner. Jeannie said Active Travel would pay for extra guests at the 30 min reception. Jeannie claimed to have "thrown in" a 1 hour cocktail reception upgrade and free rehearsal dinner. However, these were included based on the number of rooms our group booked. In fairness, Jeannie obtained us a spa credit and a unique arch that we had expressed interest in only after we requested some type of compensation for the added stress. Warning signs! We should have seen the signs when we changed our wedding date and we were charged a fee despite us paying for travel insurance that she recommended. I'm sure Jeannie has a large number of clients, she consistently confused us with another couple and didn't learn to associate our names with our wedding details until the fiasco. She had excuses for every mistake. She blamed the room booking failure on her wholesaler. We had used Jeannie once before for a trip to Punta Cana, DR where she booked us at the wrong resort but ultimately fixed it. Overall we had an amazing destination wedding at Sandals Whitehouse and fabulous honeymoon at Sandals Ochi! Sandals consistently took great care of us and we have zero complaints about our experience once there. We are planning on going back. Next time though, we will book directly through Sandals; as we did our first time, without any issues.

We had an amazing honeymoon in Australia and New Zealand. Tara was also in touch with us during the travel!!!

Jean was so patience on trying to price out so many dates for Beaches Negril. She convenenced me to book early and it saved us so much money, in the long run. With Jean’s knowledge of the islands this putout mind at ease. We will definitely be back.

The trip to St Marteen was amazing! The best part was the day trip to Anguilla!