Advanced Limousine Services

ade it on time! We picked point to point pick up instead of hours of service as it worked better with our budget and what we needed. The party bus was extremely comfortable. Later in the evening we used Advanced limo to take just my husband (so weird to say that still!) and I back to the hotel just us. That driver was professional and helped us load/unload gifts, our bags, etc that we needed to take back to the hotel with us.

g the shuttle was dispatched to the wrong hotel. I will take partial responsibility for this - the name of the hotel was correct on my contract but had the wrong street address (I'm not local to the area so I didn't realize it was wrong). Lesson learned to always double check! Our shuttle arrived 40 minutes late and the driver insisted on having someone sign an agreement to charge me for extra time that it took him to do an extra loop for the guests who couldn't get on the first round of the bus. Thankfully, no extra charges have come through my account yet so I think the company realized the error that was made.

ut limo bus and never did. Owner will not call back and is avoiding us. Called 5 days in a row and was told he’s not there. Bus was NOT cleaned. One bridesmaid had purple on dress from seat. NOT THE COMPANY TO HIRE FOR A WEEDING! Highly do NOT recommend. They do NOT live up to their expectations and NO where close to professional

he car was so nice and clean! At the end of the night, my husband and I did a getaway car to take us back to the hotel, and then the car came back to take my parents back to their house. Our driver was Joe, and he was amazing! My parents loved him so much, they actually tipped him extra ontop of the gratuity we already paid him at the end of the night! He really went above and beyond on our day, and made everything transportation wise go so seamlessly! Thank you Joe!

ed.

Andrey showed up on-time and was professional. He was friendly to myself and my bridal party and made sure we were all set before we left any of our stops. I already recommended Advanced Limo to one of my bridesmaids for her upcoming wedding. I'd use AL again for another affair or for a smaller need. I can't say enough good things! Thanks, again!

and accurately followed the planned timeline. I highly recommend them to anyone needing transportation for any big event.

day of the wedding.

multiple times to slow down..he acknowledged this but did not take the feedback. We had a 4 year old in the car with us and she was having to hold on to her mother. One of my bridesmaids actually slid off the seat. It was ridiculous, and it was the most stressful part of our day. I will not be using them again.

ice and accommodating. I would definitely recommend them if you are having your wedding in the Philadelphia area.

locations with no problems. The party bus was definitely one of the highlights of the day! Advanced Limousines was super easy to work with! We just booked and they took care of everything else! Thanks so much!

wrap around seats for the adults in the bridal party. They were the only company I could find in the area that offered this. I reached out to them again on 8/31 to confirm the type of bus & request pics to send to the bridal party. I received my pics & everything was good. On October 4th, I spoke with AL to confirm the details of the wedding day.My church were at 3 pm and the limo bus arrived at 2 pm. My sister, whose son was the ring bearer, told me that the limo had no captain seats or seat belts. Immediately, I got upset because I went with this company because they offered a specific vehicle I needed. I called AL right away. The woman I spoke to on the phone apologized & said something had happened with the original vehicle.At this point, there was nothing we could do & I was practically in tears. Fortunately, the parents of 2 of the children let them go in the limo but 1 ring bearer was not able to.If they didn’t, we would’ve had a huge issue with getting them to the church. On 10/25 I emailed AL telling them what happened & that I wanted some type of refund for their error. They responded that day & apologized for the “confusion and inconvenience” but the vehicles are on the road & accidents happen, etc. & that “our rental agreement does reserve our ability to switch vehicles in the event of such an unfortunate incident.”The limo bus did not get to my house until 2 pm.They had enough time that morning to call and inform me.The worse thing they could have done to a bride on her wedding day was to not inform them & just surprise them with this.

ick up from the venue back to the hotel. Same day. Get a call to confirm, had us being picked up 10/8 from hotel and then 10/21 picked up from venue, when my wedding was 10/21. First red flag. Ended up canceling first trip & to only be picked up from the venue and taken back to the hotel after the wedding. I waited over 1-1/2 weeks for a refund from the first trip. I was told would be 48-72 business hours. Driver arrives, rude no introductions nothing. Refuses my husband, the groom because he was drunk but stated he was belligerent. He was not. But he needed a ride, our best man offered the driver $50 to take him. He quickly accepted and my husband got in the front seat. About 12 of us pack in their 14 passenger van, start to take off and the driver backs into my husbands truck behind us which was being driven by someone else with all of wedding stuff. Driver decides to start pulling away as if nothing happened. We get ins. info. and license plate #. At this point, not once did the driver get out of his vehicle to check if any damages were done. He drops us off at the hotel, still no interaction no apologies nothing. A few days later I called the office to let them know we're going to have our truck checked for damages and would get back to them. The driver never told the office he hit our truck or accepted $50 to take my husband which after he hit the truck my husband ended up being driven by someone else. The office then decides to tell me we're being charged for $250 sanitation fee for clean up of a small smear from a sick passenger. They were charging my card without my knowledge. Not once did I receive a call from them to explain I would be charged. If I didn't call them I would have never known. After I speak with the office about the truck I get two phone calls back to back from an unknown number, as I'm calling it back I see a voicemail pop up on my phone, before I could hang up someone answers. The driver is calling me harassing me stating I'm submitting false claims of thousands of dollars of damages to our vehicle. Not once did I say to anyone there was $$$ damages. I clearly stated we were going to have our vehicle checked and if anything I would let them know. The driver is yelling and screaming at me over the phone. I have also saved his voicemail to show the unprofessionalism of this company allowing drivers to harass past customers. All we got was from the manager, we're so sorry and the driver is sorry too. They can keep $475 for a 10 minute ride, cause clearly they are more worried about money than word of mouth which goes a longer way.

uttle bus was extremely nice and comfortable inside! He drove our guests to/from the reception from our hotels and it was nice to know our guests were in good hands when traveling during our wedding day. I would highly recommend Advanced Limousine Services!

e as our driver. He made sure we were comfortable and relaxed! I cannot thank Kaitlin and Andrey enough for everything they did for our special day! I recommend Advanced Limo to anyone and everyone that is in need of a limo service. Thank you so much again!!

n them. Kaitlin was so helpful throughout the entire process. They were on time for everything and were so accommodating. We decided last minute to use Advanced Limo for our airport transportation for our honeymoon and that was perfect as well! Our driver was here early and got us there in plenty of time for our flight. Plus since it was our third vehicle with them, we got a great deal on that price. Highly recommendable and I will use them again for sure!

to the wedding, a shuttle bus for my guests, and last but not least car service to and from to get my grandparents safely to and from our wedding. All drivers were on time and provided water bottles in each limousine. Even the employees in the office were great! Stephanie called me a couple days before to make sure all addresses were correct and that the transportation timeline matched up with our wedding day needs. Words cannot adequately express our gratitude. Thank you so much Advanced Limousine for being apart of our wedding!

mely competitive and reasonable. You will not be disappointed.

g of my wedding, I get a call from Advanced Limo telling me that the mini-bus I reserved (7 full months ago) has broken down and, apparently, they don't have a replacement for me. I was told by the man on the phone that they would be sending me a "plush" van. The word "plush" was used several times as if to drive home that this was somehow better than a regular van. (It was just a big van). The employee also had the nerve to tell me that the price difference was negligible, as if he were doing me a favor by not charging me more -- or, perhaps saving himself from having to refund me the difference. Either way, this is hours before my wedding, the morning of, and I agree to the van. The van was a van. Not "plush." It was the type of van that guests in nice dresses and men in nice suits had to bend over and squish into to reach the 3rd or 4th row of seats in back. Hardly the bus I had reserve 7 months prior. Do they only own one single mini-bus? Do they not account for breakdowns? Apparently not. I've had suspicions that they overbooked and gave my reserved mini-bus away, sticking me with a "plush" van. It gets worse: About 15 minutes before my 4:30p ceremony start time, I received word from my venue's coordinator that the van (the "plush" van that replaced the broken down mini-bus I reserved 7 months ago) had -- guess what -- broken down en route with guests on board. So now my guests were awaiting another vehicle (an identical van, as it turned out) to pick them off the side of the road and bring them to the venue. My wedding ceremony was delayed 15 minutes (it was only a 30-minute ceremony) waiting for Advanced Limo to deliver my guests in another "plush" van. My cocktail hour, my photos (which we were forced to do with very little light) and ceremony were all delayed because of this. And it might have been all forgiven (because our wedding was a beautiful event) had someone from Advanced Limo called me, emailed or text me the next day or next week to apologize for the inconvenience at the very least. Any respectable company would reimburse me at least a portion of the money I spent for switching my vehicle and delaying my event. But here we are, more than 2 weeks after my wedding ceremony and not a single person from Advanced Limo has reached out to apologize. No one. It's an embarrassing way to do business. Customer service at it's absolute worst. Beware when booking with this company and get a guarantee that the vehicle you book is the vehicle you'll get... or at least get one that is in working order.

fter party. Now, this is a pretty unique request as we did not need a bunch of cars/limos for our entire wedding party or anything. I must have called EVERY limo company in the Philly area and Advanced gave us THE best price. On top of that, our driver was extremely polite and led us to our destinations smoothly. I would certainly recommend Advanced!