4.5 out of 5 stars and 100 reviews
4.5
(100)1126 Route 73 South, Mount Laurel, NJ
About this vendor
Providing outstanding service since 1985 in a wide variety of vehicles. We offer much more than a chauffeur and a car. Expect formal attire, white gloves and a red carpet on your Special Day. If you enjoy elegance and personalized service, Albert's is the one to call for all your transportation needs.
All Albert's Chauffeurs are drug screened and have criminal background checks.
Details
Transportation
- Classic & Exotic Cars
- Limousine & Sedan
- Shuttle Service
Wedding Activities
- Rehearsals & Parties
- Wedding
Awards and Affiliations
3-Time 'Best of Weddings'
2019.2016.2013.
Best of Weddings
The Knot independently assesses vendors for this award—it’s never self-reported. We base it on firsthand experiences from real couples and guests, and they must have a 4.5-star average across 7+ reviews in the qualifying year.
Reviews
Your trust is our goal. Our community relies on honest reviews to help
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4.5
out of 5.0100 reviews
Review photos
Showing slide number 1 out of 2
Alfred’s was very easy to work with when planning our wedding shuttle. The customer service representatives were helpful and prompt in their replies and even provided us with a com...
plimentary upgrade to our shuttle a few weeks before the wedding. The shuttle driver was very friendly and on time.
This was the only hiccup we had on our wedding day. We booked the 27-passenger shuttle from our hotel to the venue, the package is for three hours before the event and three hours ...
after. Everything went well prior to the wedding, but afterwards, there seemed to be a misunderstanding between the driver and my dad and the driver seemed to think he was told that we did not need him to return to the venue for any more pickups, which was not at all the case. Our contracted end time was 11:30pm and the driver seemingly decided he was off the hook at 10:30pm. This resulted in my husband, MOH, BM, our brothers, their dates, and I being stuck at the venue waiting nearly 45 minutes for a shuttle that never came (the hotel was only 10 minutes away). We were anxious to get to our after party, so we admittedly did not call their generic 1-800 number to see what was going on, and instead our parents returned back to the venue to pick us up. We were going to call and complain/request a partial refund, but once we all cooled down we decided against it. In my opinion, the shuttle should be running until the end of the contracted time, even if it’s empty, unless the contract signer (which was me) explicitly says otherwise. If you do book Albert’s, be sure to get the driver’s cell #-- the company would not provide to me ahead of time (which I can understand) and we just forgot to do so in all of the craziness of the wedding day. If I had his cell, I would have called that night to see what had happened.
Other than a small pick up time delay on wedding day, we had a great experience with Albert's! Their sales team was so helpful through the planning process, and day-of the shuttle ...
was clean and stocked with water and soda for our bridal party.
1. They Never booked my wedding party pick up for our wedding exit. I informed them that there was an invoice missing & reassured me I was wrong when in fact I was correct. This wa...
s 2 weeks before our wedding.
2.Late to picking up my guest from hotel and guest actually MISSED OUR CEREMONY and are very upset.
3. They take the name of business for pick up and the address and the driver was no where to be found to pick the bride up and her party, me. Their driver went to an entirely wrong hotel and address. Our driver was miserable. We get on the party bus and the woman doesn’t even know how to use the controls. It’s blowing freezing cold air while I was in my wedding dress after waiting for her to pull up in freezing temperatures. She didn’t even have the common sense to turn off the AC. Because we get on and it’s blowing you with freezing cold air.
4. My fiance and I ran out to do our wedding exit and there was no limo for us to run to. The idiots decided to take guest in both shuttles I rented. ( I had rented a shuttle for guest and shuttle for my wedding party)
The only things that did not go as planned on our wedding day was with Albert’s. I called them very very upset that they ruined my wedding exit on 12/27/24. They have not reached out or offered to refund any form of payment.
I WOULD NOT RECOMMEND USING THIS COMPANY ESPECIALLY IF YOU ARE BOOKING A WEDDING. They are extremely disorganized and it’s crazy they did so many things wrong after we paid so much and booked 4 services with them and only 1 of them was done correctly. Just wow. I can’t believe this company. I’m still in shock we haven’t been reached out to at all by them. Absolutely insane.
Horrible experience with Albert’s Transportation for my wedding on 10/18. Shuttle driver arrived on time to pick up my bridesmaids and I to take us 15 minutes from the hotel to the...
venue, once we boarded the shuttle my dad informed the driver that two roads were closed and that he should take a specific route to get to the venue. The driver ignored him and put the address into his phone and started driving in the direction of the closed roads (keep in mind the main way to get from the hotel to the venue is one road, but he wanted to take back roads, bc it was “quicker”), the driver encountered the closed road and instead of listening to us tell him how to get back to the main road he drove around in circles for about 10 minutes, eventually we pulled up the GPS on our phone and were directing him on how to get to the venue, he missed multiple turns and ended up getting me to my venue an hour later, making a 15 minute drive turn into an hour long drive. He was then supposed to return to the hotel, pick up my husband and his groomsmen and bring them to the venue, they ended up having to Uber to the venue to avoid our wedding timeline getting even more messed up. Our driver was then supposed to make two trips from the hotel to the venue for guests, he again did not go the route he was supposed to causing my ceremony to start 30 minutes late because a large portion of our guests were stuck on the shuttle. My husband and I missed our entire cocktail hour because of his inability to follow directions and listen when people are telling him which way to go. He was making jokes about being late and being overall very dismissive of my frustration. The people working in the office are great to work with and interact with but this driver in particular (dont know his name bc he never introduced himself) was horrible.
We used Albert’s for our wedding transportation and they were a great company to work with! We had a shuttle bus for our guests to take them to and from the hotel and venue! The sh...
uttle bus was very clean and spacious! The driver was on time and made sure no one was late to the ceremony! We will continue to highly recommend Albert’s Transportation!
Albert's was a great company to work with for our wedding! Although Albert's is located in Mt. Laurel, New Jersey, they were so accommodating with allowing us to hire them for our...
wedding that was occurring in Philadelphia!
When booking with them, we discovered how laid back and easy going they were. They allowed us to pick which size vehicle would work best for our guests to shuttle back and forth from the hotel and venue, allowed us to be flexible with the times, and had an overall great price point for what we needed! Of course they have a lot more fancy options for transportation, but we didn't splurge on some of their high end drives!
We especially enjoyed how we had to hire Albert's in 3 hour time increments. With that in mind, we hired them to transport before the wedding and after the wedding. Not only were they willing to do round trips to the hotel, but we were allowed to use some of our time to go around the city to take photos with our family and wedding party. Our driver was amazing and went above and beyond the day of the wedding. We had requested that he only do 2 trips back and forth from the hotel before the wedding, but he ended up taking 4 or 5 to accommodate more people. At the end, he didn't mind bringing our friends and family back to the hotel after a wild after party of drinks and dancing. He kept everyone safe and was so kind and down to earth. We look forward to working with Albert's again in the future.
What is the most stressful part about working at the company?
THE COMPANY CLAIMS TO WORK WITH YOUR SCHEDULE. SO IF YOU DO NOT WORK UNDER THIER TERMS THEY WILL BECOME VINDICTIVE AND...
GIVE YOU LESS JOBS THAT WILL CUT DOWN YOUR HOURS AND PAY! Bob Shivo wants you to work in 8 day work week and he'll do anything to get you to do it. Threaten your job, take trips away. make less money unless you do everything. Bob says and work eight days a week They lie to you.
Really awful people to work for bob shivo is a real creep Not happy unless you work every single day. Never wants to give you a day off. Bob's idea of you being flexible. Work 8 to 9 days in a row. Have enough time off to sleep and catch app on your wrist and then go back to work. Bob sends drivers out on the road Without even the proper arrest to work. He also loves to tell you all his problems. But wants to hear none of yours, not professional at all.
Alberts was very accommodating to our big day! They made the transportation process seamless and I did not have to worry about anything on the day. People got to where they had to ...
at the time that they needed and the buses were so nice and comfortable!
Alberts was extremely helpful with planning. We were unsure of when to start shuttles, how many we would need, etc and they took the time to walk us through their suggestions and m...
ade sure we had the best deal. They were very pleasant the day of and things went very smoothly. The 27 guest shuttle was very clean and nice and the driver was kind. Would highly recommend.
Alberts was great for our wedding day transportation! They were great to work with and timely confirmed all of our details and were patient with all of our itinerary changes we had...
the week of. We booked one vehicle and did multiple trips and although we were running behind schedule, Alberts did their best to safely make up some of the time. 10/10 recommend!
I personally coordinated (and Albert's confirmed) an extra half hour to our scheduled service. We were originally scheduled from 2pm-5pm and updated to 1:45 - 5:15. Later on I foun...
d the invoice that said 1:45-4:45 which is not what I agreed to or what was verbally confirmed for me over the phone, but i didnt feel the need to check this ahead of time (my mistake).
Despite the time change, they still stopped operating 25min early according to their own schedule at 4:20 (nearly an hour early according to the schedule i coordinated (5:15) and assumed we were all running on). My wife's great-grandmother who's in a wheelchair had been waiting at the hotel since 4:20 until 5:15 when we realized the shuttle wasnt coming back. I had to postpone exchanging my private vows 15min before my ceremony to deal with Alberts and her Great-Grandmother almost didn't make it to the wedding thanks. Fortunately we managed to get another guest to drive over and pick her up.
And when the shuttle did arrive, it didn't go to the correct location (after confirming this with the them on the phone multiple times) this nearly derailed my bride's entire timeline since she didn't get picked up until after I called up Albert's to rectify the situation. And when she finally did get picked up, the party bus they 'upgraded' us to for free reeked of urine which my bride and her bride's maids did not appreciate at all.
I don't ever give 1-star reviews but this was atrocious. I called up Albert's to voice my concerns and they just wrote it down and never did anything nor did they ever contact me back.
My wedding day in general went great but I had quite a few problems that day, and all of those problems came from Alberts.
We booked with Albert's months ago and they were always extremely pleasant over the phone! Booking was super easy! However, the day of our wedding, the driver that picked us up, ne...
ver even introduced himself to us, didn't help with any bags, didn't help anyone on to the bus. When we got on, the bus was extremely hot. The AC was not working and I even made a joke to crank to air to 62 degrees, and was never acknowledged. By the time we got to our venue, most of the curls in our hair had fallen out. On a positive, the driver got us to our destination safely and was a great driver.
Alberts Transportation was fantastic! Our driver was on time and got everyone to the venue on time. Thank you !!!
Alberts was fantastic for our wedding! The drivers were punctual at the hotel and then again at the venue after our reception ended. The shuttles were spotless, updated and well ca...
red for.
We worked with several members of the Alberts team throughout planning to update/book our transportation and each person was kind and took the time to answer all our questions. Would definitely book again!
We used Albert’s Transportation for bridal party transportation on the day of our wedding, which was also a holiday. They always answered my calls with questions and changes to my ...
itinerary. Our driver was punctual and professional. The sprinter bus we used was clean, spacious, and perfect for what we needed it for. I would highly recommended Albert’s for your transportation needs.
Albert's was excellent from the beginning to the very end! Booking was easy and they were very responsive. The driver was prompt and on time and even by the end of the evening, he ...
made sure guests had a ride! The bus was very clean! I'm very glad to have booked them as my wedding transportation!
Booking was very easy with the friendly staff. Communication was clear and they were very responsive. Driver was on time, friendly and flexible. Vehicle was spotless. Highly recom...
mend.
Beautiful limo bus. Very clean and the driver was very professional! The staff was easy to communicate with when booking our limo and answered all of my questions. They called a we...
ek or so before the wedding to check in, go over details, and answer any questions we might have had. Their pricing was reasonable as well!
Albert's was such an easy vendor to work with! They took our guests to the venue and back to the hotel after our wedding. During the planning process, the staff was easy to contact...
and always answered any questions we had. I highly recommend them!
Contracted with Albert's to shuttle our guests from the hotel to venue and back to hotel at end of wedding. This was one of the easiest vendors we worked with. The entire process...
with very easy. The driver the day of the wedding - Rob - was courteous, reliable and a very good driver. If you are in need of a shuttle (we had a 27 passenger), I suggest reaching out to Albert's.
We rented the 16 passenger bus & it was phenomenal! Our driver had the bus cooled off and air conditioning going for us since it was 100 degrees out. He was very nice & even turned...
around when we forgot something. Highly recommend!!
Our transportation was on time (to my knowledge), it was easy to communicate with their services, and their pricing wasn’t outrageous (gratuity is included). As much as I wish I co...
uld give 5 stars, our actual driver was incredibly rude to us (the bride & groom and our daughter). He seemed very annoyed to have to make a second trip to our hotel at the end of the night even though he had only made one other trip, the hotel was eight minutes away, AND we had the minimum of three hours booked!!!! So he spend a total of maybe one hour shuttling my guests to and from the venue. Fortunately for our driver, a 21% gratuity charge was included. If it weren’t included, I would not have tipped him at all for being so rude to us. If you book this transportation service it may be worth while to meet your driver before your wedding so you don’t experience the same thing we did.
Our transportation was perfect! First let me start off by saying the party bus was beautiful! Our driver was so nice and helpful throughout the entire day! The team at Albert's wer...
e also amazing helping us work through two postponements!
My husband and I were extremely happy with our decision to use Albert's Transportation for our wedding day transportation. They were very easy to work with in the planning process...
and were helpful in answering all of our questions. Due to covid, we had to change our wedding date several times. Each time, Albert's was very accommodating and willing to move our date without any issues. Our driver was very kind and pleasant and stayed right on schedule, which helped make the day run smoothly. I would highly recommend Albert's Transportation for anyone looking for professional, reliable, and reasonably priced transportation services!
I was having a hard time finding a South Jersey transportation company that had higher end large shuttles to book for my wedding. My friend had used Albert’s a few years prior for ...
her wedding and I remembered how nice their large passenger shuttles were. All of my communications with the company were great and on the day of the drivers were on time and in place. Everything went seamlessly with our transportation. When the sprinter van I booked for my transportation ended up being in the shop, they gave a us a free upgrade to a party bus that was so much fun!
Super easy to work with. Had to change our vehicle and trips a few times because of COVID and they were very accommodating.
The BEST bang for your buck! All that I needed was the small shuttle for my 8 minute commute in Voorhees, NJ; not only for the bridal party a couple of hours before the ceremony s...
tarted, but for my guests in that last hour before the ceremony started. Other companies refused to let me head to my own wedding in a shuttle, insisting that I also needed to rent a car from them. Other companies would allow the shuttle for myself and then my guests, but were very expensive. Albert's allowed what I wanted, and at an affordable rate. On the day of the wedding, the driver for before and after the wedding were courteous and considerate. The 23-passenger shuttle itself was clean and drove smoothly. I was very happy with my choice!
We booked the Rolls Royce from Albert's for our wedding day transportation and it was awesome! We felt like royalty! We certainly got a lot of looks when driving around. It was so ...
much fun!! Our driver Joe was incredibly kind and super helpful on the big day. Would absolutely recommend!
There were some traffic issues in Old City when our limo driver was coming to pick us up, and though I know this isn't their fault, it was certainly a little frustrating that there...
wasn't prior research into what was going on & I had to walk two blocks in my wedding dress & heels (with the entire wedding party) for a pricey limo. This also made us twenty minutes late (we should have had plenty of time) for the ceremony. To the driver's credit, though, he was very communicative during the ordeal. But once that was taken care of, our driver was sweet and courteous the rest of the day, making sure the doors were closed when my dad & I walked into the church and handing my new husband & I water bottles right after our recession. Overall, the limo itself was very nice & spacious and I would recommend.
Albert's was amazing with every detail of my wedding transportation! Professional, prompt, friendly and accommodating staff. We used a party bus for multiple stops and a shuttle fo...
r guest transportation and everything ran smoothly. The drivers were early and the limos were gorgeous. We couldn't have had a better experience! Thank you for all of your help Maria!
We used Albert's for our wedding this past weekend. The driver arrived on time and made sure we got to our destinations on time. They even rolled out a red carpet for me when I arr...
ived at the Church.
Avoid using Alberts. My husband and I had a horrible experience with them for our wedding. We provided them with a detailed itinerary or address two weeks prior to our wedding. The...
day of the wedding my husband spent the entire night at the front of the limo bus directing the driver. He has no idea where he was going. My husband directed him in the direction to go and he went in the opposite direction, adding 30 minutes to our trip, preventing us from being able to stop at one of the locations we requested for pictures. To top it all off, after not knowing where he was going and screwing us over by going the wrong way and getting us stuck in traffic, he had the nerve to kick us off the bus in the pouring rain a block from our venue and made us walk!! Not only was it pouring rain, the bridal party all had bags of clothes they were using to spend the night they had to carry in addition to flowers, umbrellas, dresses, coolers, etc!
The limo company didn’t even try and make amends.
Stay away.
Albert's was a very professional company to work with. Their pricing was reasonable based on the shopping around I did. All of the details for our wedding were conveyed correctly t...
o the drivers. All around an excellent company! I would highly recommend Albert's Transportation for your transportation needs!
Albert's was fantastic. They called several times in the weeks leading up to confirm the details making me feel good about the day of plans. We used their limo bus for our bridal p...
arty, a town car for my father and I, as well as the shuttle between the hotel and reception. All drivers were at least 15 minutes early to their requested location. The drivers were polite and helpful. Had a wonderful experience and would definitely recommend.
Alberts was very reasonable pricing. They helped me decide what kind of shuttles we needed for the day of our wedding. Booked over the phone, great service and nice shuttles. Very ...
glad we used them!! Would recommend to anyone
Albert's is the best! They were so friendly and easy to make/adjust our reservations for our wedding day. We reserved the Rolls Royce for myself and my father to arrive in and pa...
rty buses for our bridal party and groomsmen. When we made our reservations we knew we were in great hands. On the wedding day, they arrived early and stayed late after the reception! We arranged for them to take some of our family home that evening and they were so nice and helpful with all of our belongings!! I definitely recommend this company!!
Albert’s was very accommodating and affordable. The booking process over the phone was easy and I was able to give a rundown of where/when the shuttle needed to take guests when I ...
booked. I did have a couple questions after and they were quick to email back. I heard that there was issue with a tire on the shuttle but apparently they were able to continue giving guests rides as I did not hear that anyone was left behind. I would recommend booking with Albert’s.
Albert’s is reasonably priced, they offer top of the line vehicles, and are extremely pleasant and easy to work with. Highly recommend.
The party bus for our wedding party was a hit! Professional staff and gorgeous transportation that made our day so memorable.
I am so happy that we chose Albert's to take care of our transportation needs on our wedding day! From the first calls, with Kelly and Mario, to go over complicated plans - from m...
ultiple locations and vehicles everything went great. We had one little hiccup when I called to change times of a pick up and the man I talked to was defensive and a bit unprofessional but when I called back the staff was apologetic and were able to change the time. Execution on the wedding day was amazing. I was running behind with photos but Tom was so patient and didn't even mention that we were behind and even helped hold my dress with my dad as I got on the limo. I truly can not thank you enough for everything! Thank you Kelly, Tom, Joe & Mario
We recently used Albert's for their service from hotel to venue with no issues for our wedding. Great service. Definitely recommend. Thank You!
Poor Communication. Unprofessional. Spend your money elsewhere.
We booked 2 shuttles to brings guests to/from the two separate hotels we had room blocks in.
The driver who brough...
t me and my bridesmaids drove very unsafely, almost getting into an accident and causing us to arrive 25 minutes late. This led them to be half an hour late picking up half of our guests.
The driver who brought my husband and his groomsmen got lost and arrived at the venue ONE HOUR later than anticipated. My husband even had to use his phone to help the driver navigate. This led to the remainder of our guests being picked up late as well.
Our entire evening was delayed. Both drivers needed to be given the directions to our venue (Information we had provided months in advance) and did not seem to know the details of the day. Thankfully, this was the only vendor we had an issue with.
Joe is great! He got us a good deal on 4 different vehicles, and the gratuity is included which cuts down on stress on the day of!
Everyone at Albert’s Limo was fantastic to work with! From our first interaction with them on the phone, they were so knowledgeable and courteous it really made us want to use them...
for our transportation. They arrived early to each destination, the drivers were absolutely wonderful, friendly, and fun, and all of the shuttles and party buses we used were clean, and beautiful. They even went above and beyond and held the door open for me to walk down the aisle at the church! They have great pricing and a phenomenal team and I would definitely use them again as well as recommend them to anyone looking for first class transportation!
Albert's was absolutely wonderful to work with! I rented the 14 passenger van and at first was worried that it was going to be tight and hard to get around in, but I was so wrong! ...
It was perfect! Both drivers were incredibly kind and excited for my husband and I. They were early arriving at my house to pick me up, which I appreciated because I had heard so many horror stories about transportation companies not arriving on time. Our drivers were early for all of their runs and our guests remarked on how happy they were, especially when taking them to the wedding. I definitely recommend using Albert's for your wedding, you will not be disappointed.
Alberts was fantastic to work with!! From the party bus and Rolls Royce for the bridal party to the shuttles for the guests, they made sure everything ran smoothly! They made sure ...
to add the little touches and courtesies needed to make the day great!
We had a great experience using Albert's for our wedding on 7/13/18. We had about 70 people from out of town, and Albert's helped us to transport them to/from the hotel and venue ...
with ease. We also used them to get us roundtrip to Newark Airport for our honeymoon. They were so easy to work with, and the drivers are so friendly and professional. We definitely recommend them!
We had a shuttle making unlimited trips between our hotel and our venue. Our driver was extremely receptive to my needs (for example, blasting the heat in June because I had been f...
reezing all morning in air conditioning). Our guests raved about having this easily accessible transportation. It was super affordable, and the shuttle was beautiful. My parents said booking Albert's was one of their best decisions for my wedding!
My husband and I decided to use Albert's for our big day after meeting with a sales person at a wedding EXPO. We were so happy that we did! We called several times back and forth ...
with transportation questions and actually went in person to see the options. All encounters were so positive and friendly. This vendor in particular had amazing customer service and just really made the process of planning the transportation details easy! On the big day transportation was on time, professional and very helpful !We are so happy we chose this company. *** Affordable Options for all Budgets** My personal advice skip the traditional limo and get a party bus it was so much roomier and just a different vibe to kick off the big day!
Contact
1126 Route 73 South, Mount Laurel, NJ
Albert's Transportation