I was pricing out limos for my bachelorette party and wedding and this company was easily the cheapest... for a reason. I did get a discount for booking both my wedding and bachelorette party with the company. The bachelorette party: The bus it...
self got us from A to B but had no bells and whistles. We were yelled at by Phil, the owner, who also works as a driver because someone had stepped on a piece of pretzel. When I say yelled at, I mean, as if I was a teenager. Came to the back of the bus, turned the music off, and began threatening cleaning fees........ for a pretzel... no one vomited or spilled anything. The bus as left in perfect shape when we exited. I was appalled and embarrassed. A simple vaccuum or dustbuster would have taken care of it... was he not planning on vacuuming after the party? We are all professionals in our 30s or 40s, hardly the rowdy party you may be picturing. There were other issues that night... telling people they were cut off and such... the whole reason we got a limo was because we would be drinking. Everyone was having a good time, singing, dancing and such... no one became sick... no one was fighting or being destructive. But I was willing to deal with them since I had booked them for my wedding as well.
A few weeks before my wedding, I received an email from Phil telling me that his company is losing business for a negative review someone in my party left on Yelp. I told him several times that the review was not left by myself or anyone in my party. If it was, I would know. In fact, the only person who knew the name of the company was myself. The review mentioned several things that were not congruent with my experience. It was for a birthday party (not a bachelorette party), the review complained about having to pay cover (we didn't go to any places that required cover), it complained that there was no iPod jack (we brought CD's), and was written by a man (I had a bachelorette party), among other things. He told me that the person who wrote the review changed the details to protect their identity. Who protects their identity on Yelp? Just a bunch of ridiculous accusations. I will say that if I did want to write a negative review I would have every right to do so. That's what these sites are for. I tried to move on after THREE separate emails telling him he is taking this up with the wrong person and he persisted... so 2 weeks before my wedding I cancelled with him and went with another limo company. Not to mention, the limo he quoted me originally was for 21 people, as we had a large wedding party) and he told me 2 weeks before my wedding he had to give me an 18 person limo. Funny how accusing me of writing a bad review resulted in this bad review. The irony.
Anyways, if you are looking for a ride to the airport, this is your company. If you want a fun and professional experience for your wedding or party, do not waste your time or money. You really do pay for what you get with this company. If you look around, you will find several other reviews similar to mine floating around on the web. I wish I would have listened to them. I had a wonderful experience planning my wedding and with all my other vendors. This was an unfortunate exception