The transportation company we originally booked for our wedding went out of business due to the pandemic, making us lose out on our deposit. I was so nervous to rebook, but everyon...e we talked to helped put our minds at ease. Kelly was extremely helpful answering our initial up front questions, and April was great in assisting us with viewing the Mercedes Sprinter van we’d be using the day of our wedding. Leading up to our event, they were super accommodating when we updated our itinerary, as well as super flexible on the day of our wedding. Our driver Matthew was nice, friendly, & the perfect gentleman, helping all of in and out of the vehicle during the rain. I also think he was using GPS to navigate around heavy traffic due to road construction, which helped us save time. We were never able to connect our device via Bluetooth to the vehicle’s speakers to stream music, and it took us forever to figure out how to use the HVAC system, so our trip downtown for photos was cold, but we figured it out for the trip to the reception venue & were comfortable. That’s why I knocked off one star…it was more about the vehicle itself than the service we received...and maybe that was just user error. The vehicle itself was very clean though.