Allure Bridal

I hate writing bad reviews but having gone through the wedding process and knowing how hard it is to pick your vendors, I feel I should help all other brides coming this way. So here you go - Bought my dress here mainly because they had a Maggie Sottero trank show and offered a discount on the dress i wanted. Well, seems like sometimes it's better to pay a little more and get a great service....Rude staff which told me they would take an appointment only if you intend to buy?! They forgot an appointment (had to drive an hour to the store to find that out unfortunately), inaccurate information on delivery dates - my dress arrived in 3 months late. Inaccurate quotes on alterations - it increased from $275 to $600(!). The person working there basically said that the seamstress and them are separate. Anyhow I got them done at another shop for half of that price. Originally they told me it would be a simple alteration, then after the dress arrival it was all of a sudden a huge alteration. So my question is why would you give quotes in first place if you don't know anything and don't coordinate that with your in-store seamstress? So unprofessional. Bridesmaid dresses were overpriced in comparison to other places I have checked out. Just tried to focus on how beautiful my dress was and forget that I shopped for it here.

First, they're not professional, but were unfortunately the only shop in the area that carried the designer of my dress. They specialize more in pageant and prom dresses than wedding dresses and they seem to be unorganized. When I called asking if my dress had come in, they kept telling me they'd let me know (they were off on delivery date by weeks) and then I found out it had been sitting there a while and they didn't even call me! The only good thing was they measured me well so I didn't need a ton of alterations. However, when I tried on my dress, I noticed the front was a little short... they told me all I had to do was steam it and it would fall. WRONG. My dress was manufactured wrong, which is why it was readily available from the designer! On top of that, their seamstress was going on maternity leave and they had no backup. I received my dress in January for my June wedding and they wanted me to get fitted right away in January before she left for their convenience. And they told me this AFTER I already purchased the dress from them! Deceptive. Luckily the shop I got my bridesmaids dresses from was able to recommend a wonderful seamstress. Also, when I picked up my dress I was with my mom and aunt and I wanted to try it on one more time real quick... they told me they had to eat and they didn't want to. They acted like I disrupted them even though I told them the time I was coming in. Rude and not a good experience. Wouldn't recommend them to anyone.

Doug could not have been more helpful when I called in looking for a specific style lace dress. He was direct and up front about what he had and didn't have on the phone. Low and behold he had the dress I loved online and I almost fell over when I heard how reasonable the price was! I had expected it to cost a few thousand more than what is cost. Meredith was amazing when it came to alterations. I recommend checking them out if you are in the NY/CT area. It was worth a short drive from Westchester. Lace options were very limited however the one they had was perfect for my destination wedding.