Anderson's Jewelers

I’ll start with the experience my now fiancé and grandmother had before I get to my negative review: My grandmother gave my now fiancé the family heirloom diamond when she found out he was on the market for an engagement ring for me. She suggested he go here to get the diamond put in a setting as she has been a long time customer and gets a lot of jewelry here for my cousins. My fiancé and grandmother went here a few times for consultations and to pick out my setting and band together. They both said they had nothing but a delightful experience here. Because of this my fiancé and I decided to continue giving them business by doing our wedding bands with them. Until it was time for my engagement ring to be resized. We have since sworn we will never come here again. The ring my fiancé proposed to me with was a size 5 1/2. It was too big but I wore it for 9 days with a ring guard before bringing it in to get resized. A man helped me and resized me and had this double checked with another woman. They both agreed my size was 5 1/4. But it was written on the slip as 5 3/4 (which is freaking bigger!) I should have said something then but I didn’t as my stupid self put trust in them — I mean after all both my fiancé and grandmother raved about this place. Here comes the day I go to pick up my resized ring. I go to pick up the ring and oh wow surprise surprise it was bigger than when I dropped it off. I said this to the woman helping me and she told me the day I dropped it off it was hot and my finger must have been swollen and today it’s cooler that’s why it feels bigger. Also, she told me to be mindful of hormones as when that time of the month comes water weight is retained and my fingers will be bigger. ARE YOU KIDDING ME?! I disagreed with her and told her this needs to be resized once again to a 5 1/4. She rolled her eyes at me and had a man help me. They recommended I just wear a ring guard every day and generously gave me about 6 inches of it off the spool for safe keeping for when I need it. Wtf, your solution is for me to keep wearing a ring guard rather than resize it correctly? The man was also no help as he told me I will now be charged $60 for yet another resize and he wrote on the slip for it to be a 5 1/2. I was full of rage at this point because he refused to listen to me as I repeatedly said 5 1/4 while he wrote the slip for 5 1/2. I would like to note as well that I was resized yet again on this visit as a 5 1/4. When I got home teary eyed and angry I told my fiancé what happened. He was livid. He called Anderson’s and told them calmly what happened. We were promised this would be corrected and the ring for sure would be sized down to a 5 1/4 at no charge. So here we are 10 days later and I picked up my once again resized engagement ring. I was met with a hundred and one heartfelt apologies upon walking in. Guess what? It’s too big. When I put the ring back on a pit in my stomach formed, my heart stopped, and I felt the lump form in my throat. I signed for it, said thank you, and GTFO of there. Why didn’t I stay and argue that once again they effed up? Because I knew if I did they probably would have had to call the cops on me. I faked that my ring fit when I got home pretending to struggle to take it off. My fiancé will find out soon enough that once again it doesn’t fit but at this point I am never walking into this place again and will bring my business elsewhere.

I bought a vintage ring here for my wedding band and it’s beautiful and an extremely reasonable price for the quality of the diamonds. I’ve always loved this store and was so happy with the staff and the ring. Highly recommend!

My fiancé bought my engagement ring here and I was blown away by it’s beauty! He shopped around at other stores in the Wellesley area but wasn’t greeted or taken care of like he was at Anderson’s. Shortly after our engagement, we bought my wedding ring too and I cannot wait to wear it! I recommend Anderson’s to my friends and family - even if they live out of state!

It boggles my mind why anyone would shop anywhere else. Most beautiful selection of new and vintage rings, diamonds, and jewelers on staff willing to custom make any ring I could imagine! You can't find better prices anywhere for such high quality. So happy, best store ever.