Anna’s wins the prize for my worst wedding vendor. They were actually great during my first visit, and let me try on as many dresses as I wanted (but every salon I visited was great – they want your business!). Selection and prices are also g...ood. But after I paid for the dress, the service went downhill. I was told at least 3-4 times that the dress would be in in November, plenty of time for my January wedding. I called mid to late November, and they promised November 30th. I then called around December 5th, and I was told DECEMBER 22 (the Friday before Christmas, what a great time to go try on my dress!). After I panicked, they told me December 10th. On December 10th, I was told that was a mistake, and it would actually be December 16th. I did finally get the dress, but there were so many miscommunications and lies that a stressed out bride does not need. I wanted the dress early enough so that I could try it on with my undergarments/ jewelry/ shoes/ shawl/ coat/ veil/ hair clip etc, and have time to change those things. I was told November at the time of purchase, and no one mentioned end of December being a possibility, or suggested I pay to rush it (I would have). I understand they never know exactly, but I felt I was lied to more than once about the timing. So, order early, proceed with caution and make sure you get all dates in writing.
I was also told at the time of purchase that alterations would be around $200. After being pinned and measured by their team, I was told $585. That is a huge difference, but the dress was so late I felt like I had no choice. After some back and forth, they knocked $100 off, but that is not enough to make up for the terrible service for the amount of money I paid. The seamstress and bustle were also terrible; another girl pinned a lovely bustle at the time of purchase, but she was not the seamstress who I ended up with, and she could not replicate what the other had done. We also had to explain to her how to do her job when it came to fixing some bumps on the sides. Shop here, but avoid purchasing here and avoid alterations here.