Wedding Limousine Specialists
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Reviews
4.0
out of 5.058 reviews
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Katelyn R
5.0
3/14/2025
Very happy with their communication and timeliness. They worked with my requests and offered great service. I didn’t have to worry about my guest transportation the day of my wedding.
Clarissa C
2.0
2/14/2025
I booked with them because of their transparent pricing on their website. However after booking and deposit there was absolutely no communication. I tried that chat feature on their webpage multiple times over the 6 month leading up to my wedding and never heard back. When I emailed them about this they said was a broken feature. My husband reached out a few times leading up to our wedding by phone and email and had a hard time reaching anyone. The stress of working with them wasn’t worth it.
Any questions?
Susana J
1.0
3/18/2024
We chose this vendor for our wedding sendoff and also for shuttle service for our wedding guest transport. We were disappointed with both.
Contrary to what they say on their website about weddings, the luxury sedan that picked us up at our wedding sparkler sendoff did not have a bow on the car, a red carpet, a just married sign and champagne. We mentioned this to Josh at Apollo’s Chariots, and he gave us no response.
The shuttle service was super horrible. After our honeymoon we reached out to our guests for feedback. They all reported that when the driver was grumpy the whole time. They said the driver was called at the last minute as a substitute and he was disgruntled. The shuttle arrived to take them to the wedding the driver refused to allow them board. He told them he needed to talk with the person in charge. They told him the people in charge were getting married within the hour, and were therefore not reachable. The guests were frantic and worried they would not make it to the wedding. The guests called the venue and there was no one to help. The hotel attendant also had to get involved. Finally after a good while the driver allowed them to board. They arrived twenty minutes later than they were scheduled, barely in time for the ceremony.
This account of what our experienced is counter to what we expected for them when we hired Apollo Chariots. We paid for the service so that our guests would ride comfortably to the wedding with no worries. That’s the opposite of what happened.
Our guests also reported that after the wedding the driver did not pull up to the venue to pick them up. They had to walk a distance in the dark using their phone flashlights to find the shuttle. It had rained so they had to slosh around in the dress shoes and heels.
We contacted Josh at Apollos chariots and there was no apology. He defended the driver saying he’s their best. He said the reason the driver delayed the boarding of guests was because they gave the name of the groom and the paperwork he was given from his office only had the brides name, a very very lame excuse that made no sense. If that was the case all he had to do is ask for the brides name. It takes two to get married. Come on!
Josh did not apologize. He defended the driver and only offered the drivers tip refund, which was nowhere enough to compensate us. He never gave us the refund.
If a 0 star was available I would give that instead of a 1.
Elizabeth M
5.0
12/05/2023
Rented a 22 person bus for our wedding shuttles. They provided a great service, the van was very nice inside and the AC was strong. They showed up on time and were very responsive by email. They were also reasonably priced and even gave a military discount! Would definitely recommend this service!
Gina F
5.0
5/12/2023
We used them for our guest transportation to and from the hotel for our March 2023 wedding. They were great!! Would recommend for your event!
Kara L
5.0
4/10/2022
Apollo's Chariots was my hero the week before the wedding. Our previous transportation service canceled our reservation 3 days before the wedding and left me scrambling to find an alternative in the busiest wedding season! Apollo's Chariots came to my rescue and provided exceptional service to my bridal party. They were incredibly flexible and provided exceptional service. I highly recommend them to any couple getting married.
Monica G
5.0
4/09/2022
Loved working with them. Very professional and on time. Also very friendly drive and respectful with my guests.
Michelle D
1.0
1/17/2022
Our experience with Apollo's Chariots went from bad to worse. We reserved a limo for my daughter's wedding to transport the groomsmen to the church and then come back to pick up the bride and bridesmaids. The groom happened to see the limo sitting at the church and had to go out to remind the driver that he was supposed to go back to get the bride. The girls arrived at the church 10 minutes after the wedding was supposed to have started. The driver was not friendly nor professional.
Then an SUV was supposed to pick up the bride and groom at 9 pm after the reception and drive them to their hotel at the airport. We had the sparkler departure but the driver was not there waiting for the bride and groom. It was embarrassing! We had trouble getting a response when trying to find out if the driver was coming and when he arrived, he was defensive and belligerent instead of apologetic. My husband and I ended up driving then to the airport hotel and missed the after party with our out of town guests. We got no response from Josh at Apollo's Chariots for several days and when we were able to speak with him he said his driver accused my husband of making extremely inappropriate racist comments and he was afraid to take the job. This was a total fabrication and Josh took the side of his employee instead of apologizing for the poor service we received. After about a week of phone calls and messages, we finally got our money back for the SUV reservation and were promised a formal apology letter for the false accusation on my husband's character. A month later and we received nothing. I would never take a chance on using this company in the future.
response 01/21/2022
Michelle, I would like to start off by saying I never once promised any sort of formal apo...
logy. Here at my company I take racism very seriously and would never expect one of my staff to endure inappropriate comments while preforming a service for clients. I would also like to point out that I never stated that it was your husband that made the remarks as he was not present the entire time. This particular driver has been with my company for over 10 years now without any incidents or complaints. When my 10 year African American employee calls me to tell me he is uncomfortable preforming his job for the 1st time ever, because one of the clients stated "you're gonna be our n***** tonight" I absolutely stand behind my employee. You were not provided service, and as such, you were not charged for service. However, you did receive service earlier that day with a different driver and claimed to be happy with the service provided (all calls are recorded as stated on the prompts)...yet you asked for a refund on that completed service. I obliged and refunded that service although it was preformed without issue by a different driver. Typically at my company we like to abide by the phrase " the customer is always right" however this is not the case when racism is involved and we do not tolerate mistreatment of our staff. If you should ever need transportation in the future, we will be unable to accommodate you. Thank you
Chris C
4.0
11/07/2021
Kirbie A. Apollo's delivered as promised. The party bus for the ladies arrival to the venue and The Royals Royce Ghost for the bride and groom exit were just as advertised. Drivers were timely and professional. I'm sure there may be better but there are a lot lesser qualified as well. Pricing is $$$.
Katie K
3.0
9/11/2021
The best part was we got to and from the wedding safely. Easy to work with company—online contract was straight forward. However, difficult to speak to a live person— I left several messages to confirm our event and never heard back. The driver arrived half hour early which was great! He was very nice but did not know where he was going. After we directed him to the venue and he dropped the bridesmaids and myself off..I asked him if he knew where he was going next—he laughed and said no. He pulled out a piece of crumpled loose leaf paper with two addresses I’ve never seen. So where was he going next if I never asked?! I purposely let everyone else off the bus first bc it didn’t seem like he knew what/where he was doing/going. I explained he needed to my address, and pick up the groomesmen and come back to the venue. The driver, who’s name I cannot recall, said he was not from around here. At this point—I’m stressed as ever that the groom is not going to Make it back to the venue at all or on time. Most people know wedding day is on a tight schedule you don’t have time to be messing around. I asked the driver if I could put my address in his phone—he agreed I entered the address and told him to just get there and the boys would help him get back. They made it back and the event went on. Not the drivers fault—he should have been provided an itinerary from the company of pick up and drop off locations. Only other concern was after dropping us back to hotel location after the wedding he asked if there was anything behind him when backing up—asking a bunch of people who have been drinking all night if anything is behind him doesn’t seem like the best idea. I would never hire this company again, unreliable service and not worth the hassle.
Michelle A
2.0
8/22/2021
They have a really nice website but unfortunately didn’t deliver. Was difficult to set up a contract with them at all, they were able to get the limos we needed which was good and on short notice. That’s all great, but unfortunately one limo didn’t have either water or working AC (in August in Orlando!!!) and the getaway car was a plan rental car- no signs, no champagne, no red carpet, not even any soda (driver said he forgot…). They had emailed asking us what drinks we wanted in the cars but they didn’t bring anything we asked for from the offered options except water in 1 of the two limos and the getaway. I was hopeful about this company but sadly underdelivered on wedding day.
Kelsey O
4.0
6/12/2021
Apollo’s chariots was very communicative and on time for everything! We rented 2 limos and the drivers were both so nice! The only reason I’m giving a 4 star review and not 5 is because a few details were missing. There was never any red carpet or just married sign like stated in the package we got. But other than that everything was great!
Erin P
5.0
10/04/2020
We hired Apollo's Chariots for our wedding day and they did a great job! We utilized their services for a getaway car for myself and my husband, and a large van for our bridal party/families to leave the venue and go back to the hotel with. The drivers were on time and fun to interact with. Thank you!
Leann W
5.0
3/03/2019
We used Apollo’s Chariots for our get away transportation after the wedding. We chose the black Escalade which was perfect and easy to get into with my form fitting dress. The driver was very nice and timely. He offered us drinks for the ride to our hotel. Very happy with our decision to use them on our special day.
Jessica P
2.0
1/31/2019
Super disappointed. On contract it was mentioned that we would have red carpet, ice, soda, champagne and just married sign included in service. Well they failed! Non of that was provided. When we sent company email on concerns they mentioned that driver must have forgot and they would give us 50% off next service. When are we getting married again is my question? So disappointed and sad. Would not recommend if your looking for a reliable company to follow what’s on contract.
response 01/31/2019
Good morning Jessica, I apologize that you are unhappy. In email you asked to be refunded ...
for the wedding package, however, you were not charged for this service and that is shown in your contract and on your payment receipt from before the wedding took place. I explained to you privately in email that the red carpets, champagne, and just married signs are complimentary to every limousine and I apologize that the driver did not extend them to you. To clarify my offer of a discounted service, I do not anticipate you getting married again. We offer many services here including airport transportation, birthdays, date nights etc. to quote from our email "In addition to our apology, I would like to offer you a 50% discount off a luxury sedan rental that could be used for any upcoming special occasion" As I have said, I do apologize that you are unsatisfied with your experience, I did speak with your driver about his mistake, but I cannot refund you for the wedding package because it was never paid for. To conclude, I am genuinely sorry you are upset. I have done my best to make it right with you and I hope that you will give us the chance to give you a better experience.
Kristina R
5.0
1/30/2019
They were great! They arrived on time and our driver was so nice! He knew exactly where to go and waited patiently for us as we took pictures for an hour at the Grand Floridian. There was champagne waiting for us in the limo and he let us bring more. The ride was smooth and we had a lot of fun!
response 01/31/2019
Thank you for the feedback! We love to hear that our drivers are doing a great job!
Ashley M
5.0
1/23/2019
We found Apollo's Chariots at the Orlando Wedding Expo. We rented a black sedan for our exit transportation. The driver was courteous, on time, professional, and drove safely. The car was clean, had no odor, and had a nice leather interior. They have an actual red carpet that they roll out for the bride and groom. This company is very affordable and provides a great service. Tip: If you want to book the classic white car, book super early in your planning process. We were very happy with this company and will book with them again if the occasion arises.
response 01/31/2019
Thank you for the feed back! I love hearing that we were able to provide a positive experi...
ence to conclude your very special day with!
Vanessa J
1.0
11/26/2018
I would not recommend this service to another bride or customer. I requested a limo service for my wedding for multiple pickups and drop-offs from my hotel to my venue. The driver picked up the groomsmen, both sets of parents but didn't return for me... THE BRIDE and the bridal party! I was one hour late to the ceremony. While the limo itself was clean and the driver personable I was very upset at the disorganization. I called after the wedding to request a partial refund or some kind of compensation for the delay and was given the runaround.
Emily C
5.0
10/10/2018
Apollo’s Chariots provided our bridal party and family with bus transportation to the church and then the venue. The bus driver was extremely friendly and timely. We also rented a town car for my husband and I’s exit. Everything went off without a hitch! Josh and his team are very professional and extremely easy to work with! Josh was accommodating to my many emails and requests! I highly recommend the team at Apollo’s Chariots.
Brittany P
5.0
8/27/2018
We are so happy that we booked Apollo's Chariots to transport guests from the hotel to our wedding and back. They were on time and we didn't have any issues with them the entire day. The driver even went around the reception at the end of the night to make sure there were not any guests left that needed to be on the last shuttle. It was above what I expected. The driver and booking staff were all very nice and always answered any questions we had in a timely manner.
DASHAWNA E
1.0
8/25/2018
Where do I begin....
-Driver arrived late and dressed unprofessional.
-Directives were given weeks before reserved date and all drivers were clueless for pick up and drop off locations.
-18 passenger vehicle A.C. didn't work. Even the driver was a sweaty mess. Even working under the hood outside the venue, bringing concerns to my guests. Handle to get in and out of the vehicle wasn't present, myself and the best man slipped getting in and out.
Tried manuevering the air vent for and it fell from the ceiling.
- 3rd vehicle arrived for pickup. Driver in jeans tshirt and sports jacket. Advised my planner to place my personals in the trunk and not the inside of the truck. My wedding belongings (CAKE, FOOD,PICTURES, FLUTES, SERVER SET, HONEYMOON FUND, etc.) HAVE YET to be returned. My planner has contacted Josh via text and phone all week. His replies were very disheartening even asking why I waited a week before asking for my belongings and he was not a delivery service. Rude and unprofessional on my opinion.
I definitely expected more from Apollo for my wedding. Not once did anyone call regarding my belongings left in their fleet. I assumed all vehicles are inspected at the emd of the drivers shifts. They did offer to deliver my items after multiple calls, even scheduled a time and date. I thought that was a nice gesture to correct the situation and bring all dealings to an end. NOT! I remained home ALL DAY. Not one knock on my door from a driver.
My experience was horrible and still awaiting on my items to be returned or hell I'll even come get them just provide a location.
***THIS will be posted to all wedding and review sites.***
Josh and Apollo DO BETTER!
Jill R
3.0
6/04/2018
They arrived early and had champagne and a red carpet. They did not bring the soda that they said they were going to bring and they did not put the just married sign on the limo. They did a pretty good job, but missed some details.
Lauren M
5.0
12/30/2017
Great experience! I loved how they have a wedding package that includes all the fees - even the tip! We used the 14-person limo to drive our whole bridal party from the "getting ready" location to the ceremony and then back to the reception. The driver was prompt and the limo was in good condition. He even provided red carpet service when we were leaving the ceremony and a bottle of champagne!
Fionah H
5.0
12/22/2017
Couldn't have asked for a better driver and service. Tony was our driver for the day from our tea ceremony to church ceremony to reception, and he was great to work with. Very pleasant, courteous, and got along with everyone in the bridal party. No issues with setting up the details prior to the wedding day, and everything went according to plan. Thank you Apollo's & Tony!
Carley N
3.0
12/11/2017
First they called me the day of the wedding to say that they weren't sure if the buses could go on the street that my venue was on....mind you I booked them months prior. Not a conversation I wanted to have that day.
We had Apollos send two different buses to two different hotels to bring our out of town guests to our wedding, several minutes after the buses were supposed to leave those hotels I was informed that the bus did not show at one of the hotels. Apparently both went to the same hotel, and when my guests told the driver he was supposed to go to a different hotel he was rude to them and basically said no. I called them and they sent both buses to the other resort and got everyone, but because they didn't get picked up until 30 minutes after they were supposed to they all arrived late to the ceremony, causing us to start everything 15 minutes later than we had planned. Then when they were to take everyone back, we made sure everyone was ready to get on the buses at 9pm, and after everyone was seated one of the drivers stood outside our bus and smoked a cigarette causing us to not leave until 9:15. Thats right, he smoked a cigarette while we all sat on the bus. Then he would not let one of my guests use the restroom on the coach bus. He acted as if he did not know the lock combination on the bathroom door.
They did get us safely to and from each location so thats the good part and why they get an average rating because the service was very average.
Buffy T
4.0
11/30/2017
Great rental!! The prices are competitive and the best thing is the quote included gratuity. They were prompt in picking us up from our hotel and our wedding venue. The drivers were kind and great to be around. The only downside would be the communication prior to our event. We were on a time crunch so time was very important to us. They did offer to provide us a more expensive vehicle for the price of the one we had decided on, but we decided that was not needed. I will be using them again for any other transportation needs.
Mariana D
1.0
11/28/2017
Do not waste your money! I thought this was the one vendor I would not have to worry about - I was wrong. The hummer limo that was sent to us was extremely run-down, the carpets were stained, the glasses were dirty ... some even had bugs in them.
There was no auxiliary cable to play music. The driver did not have the air on, so we had to sit in Florida heat. All in all, a terrible experience. I emailed explaining the situation and requesting a partial refund and still, have not received a response.
As a bride that worked very hard to stay in a budget and spend money wisely, trust me - this service is not worth it. $550 for dirty champagne glasses with bugs inside them? Terrible! I wish I had done more research on this company.
G P
1.0
11/09/2017
We had a very upsetting service with Apollo's Chariots. We hired the wedding package limo service but did not receive what we ordered. No only did the limo arrive late to the reception, but there was NO RED CARPET, NO CHAMPAGNE & NO JUST MARRIED sign. In addition, the driver got lost from the wedding venue to the hotel which was only a few minutes away. A full refund would have been the right thing to do, but we were only refunded $50 and had to pay $140. Please DO NOT HIRE this unprofessional company for a wedding....you will be disappointed!
Samantha B
2.0
10/25/2017
I dont ever give bad reviews but I was saddened to have the experience I did with this service... my wedding was almost two weekends ago and up until the day before the wedding I wasnt sure what was going on so I called Josh and he seemed annoyed with that I was calling. He said everything was all set however I had never received an email so I didnt know that. After all the switching we had to do to accommodate my guests I paid extra money to have 2 mini busses there (29 passenger) to accommodate the 100 guests at the hotel needing transport - one of them from 1:45-11pm and the other from 1:45-3pm and all my guests werent even picked up. My family was from NY so I had orderd two 29 passenger vans to make two trips each (confirmed 145pm and 220pm) to get everyone to the venue from the hotel by 3pm. The first bus/trip was supposed to leave the hotel at 1:45 and didnt leave until 2:20pm and then did not go back. When asked by my day of coordinator they said "I only paid for one trip there and back". How is that possible when I am paying for a full night by the hour?? If I wanted to do a trip to and from the hotel back and forth every 30 min I should have been able to because we had paid for the service all night, until 11pm...
On top of that I had MULTIPLE guests comment that the driver ignored them and was sitting in the van eating and not paying attention to people who needed trips. This was so unacceptable and I was beyond embarrased. And again at the end of and night they tried only making one trip to the venue around 10pm when I clearly paid until 11pm. Luckily a friend of mine at the wedding who is in the business called Josh at 10pm and he stated he would call the driver and fix it.
I emailed the day after and again a few days after that and have yet to get a response. I paid for way more than I received and I was embarrassed to my guests who had such a hard time. This service was supposed to make my day easier and also for my guests...
Melissa M
5.0
8/21/2017
We had found the Apollo's team at a local bridal show and they were very easy to work with. They suggested transportation options we hadn't even thought about to get our guests to and from the ceremony. Thank you
Jessica J
5.0
4/26/2017
used a limo prior to our wedding and a luxury vehicle for the get away car. Both drivers were very nice, both cars were clean, the communication through booking and confirmation went very smoothly. overall very happy and I would use again and recommend
Starleigh M
5.0
4/18/2017
Highly recommend! We used Apollos chariots for our wedding and could not have had a smoother experience. They were professional, FUN, punctual, and extremely accommodating. Their prices are amazing and we only rented one shuttle and they even brought us two! The guys we had even were awesome enough to take some hilarious photo booth pictures with us. We made the right decision but choosing them for our transportation needs. Thank you for everything!!
Melissa K
5.0
5/09/2016
I would highly recommend Apollo's for wedding transportation. Orlando was a destination wedding for us, so naturally I was nervous working with a vendor I had never met. We contracted for a 54 person bus to pick our guests up at 2 hotels, shuttle them to the ceremony & reception and return them back to the hotels. I had no reason to be worried - from first contact through the day of, Apollo's was responsive, professional and fun. Josh and the entire team had everything worked out and our guests LOVED our driver - he was a blast! Apollo's was a perfect choice!
Jennifer G
4.0
1/31/2016
My husband and I rented a town car from Apollo's chariots just for the ride to the airport hotel we were staying at after our wedding. The driver arrived on time, was friendly, and got us to our final destination with no problems. I would recommend this company if you are leaving immediately after your wedding on your honeymoon and need airport transportation.
Cassie O
1.0
11/25/2015
I worked with this vendor for 3+ months just for a quote. My initial first few calls, voice mails, and email I was weary of going forward with this company. I then ran into the owner Josh at a wedding show and explained i had been trying to reach someone. With a strong sense of arrogance cocked his head at me and assured me he hadn't received my attempts for a quote. So when i got home i called multiple times, left more voice mails, and sent more emails. I finally was able to get Josh the OWNER to answer the phone. He provided me the information i needed, although he sounded like i was irritating/inconveniencing him by calling. I requested an email with the information he had verbally told me over the phone. 3 days later no email. i called a few more times before finally getting ahold of josh again- he swore up and down he had sent the email- but couldn't locate it in his sent box, and needed all of the information for my event again (email address, date, people, etc)- so sounds to me like he hadn't paid any attention during our last call- was just spewing prices at me. When i finally received the information it was simply the pricing, just numbers. no information about if this was the final number, or if there were any additional charges we could expect such as gas, mileage, tax, etc. So to get that information took close to a month. Finally Christine stepped in, and apologized for Josh's lack of response and assured me she could help me. She sent the info i was looking for after flat out telling them they had until the end of the day to respond to my email (that i had sent 3 weeks prior) or i would take my business elsewhere. I finally got the full quote/ contract i had requested, but the prices were higher than what josh had quoted me. I worked with Christine to get this corrected, which took another 2 weeks- i emailed a few contract questions and 2 more weeks went by- no response. i finally got an email yesterday saying my date was now booked by someone else. Had they not been so incompetent with responding to emails, the deposit would have been paid, and contract signed MONTHS ago. They didn't reach out as a courtesy to say they had someone else interested in the same date that we had been working on a reservation for (at which point i could have discussed my outstanding email/questions). I know this had to have been a blessing in disguise and i will now have the peace of mind of putting such an important day in the hands of a responsible and professional company (VIP TRANSPORTATION).
STAY AWAY- dont waste your time, the few hundred dollars you may save isnt worth wasting your time or ruining your wedding day (which many other bride reviews have experienced from this compnay).
response 01/21/2016
We apologize for the unpleasant experience you had booking your wedding transportation. T...
ypically for large complex wedding transportation we require the vehicle routing and times to be emailed to us to eliminate any errors by taking the reservation over the phone. We never received the completed itinerary so were unable to put together the accurate quote you were requesting. We can't hold vehicles without a deposit. That is the only way to guarantee you get the vehicle you requested on the date and time you need. Again, we are sorry you had such a difficult time booking your transportation with us. We handle all the booking and quotes online to eliminate any errors and to keep records of all the correspondence. We have hundreds of brides that can attest to our meticulous service and professionalism.
Kimberly C
4.0
8/18/2015
We used Apollos chariots as our limo service for our wedding on August 1st. Apollo was great with booking and making sure everything was set up for the day of the wedding. The driver was very friendly and it was raining so he assisted everyone with an umbrella which was very helpful! My only complaint with this company is that the AC in our limo was not working and it was very very warm for the bridal party.
Amy C
4.0
8/17/2015
For our wedding at Bella Collina, we reserved a charter bus to transport guests to the ceremony from hotels near Universal Orlando, and returning from the reception to the hotels later that night. Reviews from guests who rode the bus(es) either way were very positive, however, the bus running from the hotels to the ceremony was delayed by around 20 minutes due to another bus accident (from the same company), pushing back the ceremony by 20 minutes. Otherwise, the company was very easy to work with and great value for the cost of reserving a charter bus!
Susan R
5.0
11/11/2014
We hired Apollos for our bridal party transportation. We had found them at a bridal show and had heard good things about them from our other vendors. They had a 4 hour wedding package that worked out perfectly. Everything was included! Even the Red Carpet, just married signs and champagne! Drivers arrived early and were very professional. Overall very impressed with the price and service we received.
Kristina M
5.0
11/02/2014
We completely forgot about the transportation aspect of our wedding until 2 weeks before our wedding. One of our bridesmaids recommended giving Apollo's a call. I'm glad we did! They walked us through step by step the different services they offered and the different vehicles they had available. We ended up getting shuttle service for our guests and a beautiful limousine for the bridal party. They even threw in Red Carpet, Married signs and Champagne for free! We were very impressed, especially with it being so last minute.
5.0
8/03/2014
I contacted Apollo's Chariots the week of the wedding to set up limo service. They were not only able to assist me, but they came in at a reasonable cost. Their professionalism was wonderful. They were prompt and on-time. The limo looked great and fit our entire party comfortably. They provided all of the bells and whistles, having a "Just Married" sign on the car after the ceremony, a bottle of champagne, and a red carpet that impressed all of our guests. We even set up a town car to pick my husband and I up after the Grand Exit. The driver was friendly and professional. The car amazed my mother. It was a perfect addition to our wedding family.
I highly recommend this company to everyone!
Cathie A
5.0
7/23/2014
We were doing a Gatsby Themed wedding and we were able to secure a 1930s/40s style convertible that reminded us of the one from the movie.
Our Event was downtown and we got to ride in this Convertible from Downtown back to Disney. It was INCREDIBLE!!!
The car was fresh and clean, and the driver took us a scenic route so that we didn't have the issues on the freeway with being uncomfortable. He even joined in the fun with the honking for people whom saw our "Just Married" sign, and the car had a great horn.
It was the ride of the lifetime. The company was easy to work with, billing was quick and painless, and ultimately just a tremendous experience. We would very much recommend them again!
Most likely will use them again! :)
Thanks Josh!
Bonny & Bryan
7/4/14
5.0
6/25/2014
I was very impressed with the great service Apollo's Chariots had to offer! The limousine was on time and inside was very neat and smelled almost brand new! Our limousine driver was very hospitable and did everything we had asked him to do. Even though there was a lot of traffic on the day of my wedding he had us there 15 minutes ahead of schedule! Thank you so much Apollo's Chariots!
5.0
6/10/2014
I was so very impressed with the very professional and punctual services that Apollo's Chariots had to offer. The driver was very friendly and polite. Our limo was always on time to each of our spots and the driver knew exactly where he was going. I would definitily use their services again!
Heather A
1.0
5/28/2014
Limo #1
Issue #1 - This limo was supposed to be a 10 passenger vehicle, what the bridal party received was a 6 passenger limo (3 seats, 2 passengers each)
Issue #2 - The final drop point was the Hair/Makeup vendor at 11AM, even though we had the limo until 12PM due to minimum commitment. Driver did not inform/remind the bridal party to take their belongings/dresses with them. This ended up being done in the middle of the hair/makeup session an hour later
Limo #2
Issue #1 - The limo was pure black, not the tuxedo that we contracted for
Issue #2 - The driver went to the stops in the wrong order, causing everything else to be delayed by almost an hour
Issue #3 - While the grooms party was at their lunch stop for at least 2 hours, the driver was to return to the bridal party and deliver them to the ceremony location. What was supposed to be a 20 minute drive to pickup the bridal party ended up taking over an hour. The driver blamed traffic, even though none was observed via Waze
Issue #4 - The bride and bridal party considered the driver to be extremely rude, which he blamed on me pressuring him for updates/ETA's
Issue #5 - The driver stopped responding to calls/requests for ETA's (I made two calls prior to this in an hour time frame)
Issue #6 - Since the grooms party was no longer getting updates and the wedding start time was approaching, we ended up taking taxi's from our lunch location to the ceremony location. Low and behold, no traffic was encountered and we made it to the location in 20 minutes, which was 30 minutes prior to our start time, just barely enough time for the grooms party to change/prepare
Limo #3
Issue #1 - The limo was a no show! We had it booked from 9PM until midnight so we can have our grand sendoff along with transportation for our bride/groom parties to an after party. These plans ended up being scrapped causing great embarrassment to my bride and I
Issue #2 - Communicated with Josh, the first time I was told the limo was in route and would arrive in 10 minutes, after 20 minutes passed I contacted Josh again and was informed the Limo was at our hotel (Drop off/final destination) by mistake and would be in route. The limo finally arrived an hour late.
Issue #3 - The limo was still a mess from the previous event they had booked (Dirty glasses & napkins) and did not contain any items from the package we purchased (Red Carpet, Just Married Signs or chilled champagne)
Issue #4 - The drivers GPS "went out" and the driver didn't know how to get to our hotel (Wasn't she just there based on my call to Josh?), so the bride/groom ended up using their phone/GPS to get her to the location
Issue #5 - The driver informed us that she was booked for a wedding prior to ours and informed the company that she would be unable to make it time for our event, knew this in advance but the company stated no other drivers were available and she had to make it work
Follow up with Josh was just as bad as he would only credit the cost of the third limo ($300 of $1200+ that we spent with this company)...I ended up disputing the remaining charges with my credit card company
In my opinion, This company is just a contractor who outsources work to individuals or other companies as all of the limos had their own company branding on their front license plates. I would recommend avoiding this company at all costs, otherwise you could be left stranded on your big day just as we were...not just once, but twice!
response 05/29/2014
We're sorry you had a unpleasant experience with Apollo's Chariots. It is our goal to hel...
p make your wedding day the most special day of your life.
We did the very best we could to accommodate your entire bridal party. 2 days before the wedding we received a transportation outline that had 16 different pickup and drop off locations with some pick ups 5 minutes apart from each other. We told the client that this schedule was un-doable and offered as a solution a secondary limo at a discounted price to alleviate the hectic itinerary and have a separate limousine for the groom and groomsmen and one for the bride and bridesmaids instead of trying to use one limousine for both parties breakfast, hair, make up, lunch etc. The limousine that was sent was a 10 passenger 120" stretch limousine. We don't own any 6 passenger limousines.
It is our standard practice to not leave a party even if they go over their originally scheduled time. When the driver had dropped the bride and bridesmaids off at the bridal store, they had left everything in the limousine including purses, accessories, bridesmaids dresses and the wedding dress. The driver assumed they were not finished with the service since they left all the above mentioned items in the vehicle. The driver stayed at the location until the bride and bridesmaids had gathered their items and removed them from the vehicle.
The drivers of both limousines did the best they could to accommodate every transportation request that was made even though that meant multiple trips back and forth across Orlando. We had informed the client that the schedule of events and timeline he presented was not feasible. The travel time for stretch limousines is much greater than a standard car. Limousines can't make U-turns, have reduced speeds and take a while to load and unload etc.
There was an issue at the end of the night. The driver was late getting to the reception location due to a previous event running extremely late and was therefore unable to provide the Red Carpet service and "Just Married" signs for the reception send off. We were on the phone with the client the entire time informing them of the situation and told them that there would be no charge for this service. We pride ourselves on our timeliness and our service and we refunded 100% of this trip.
Sara F
3.0
1/02/2014
We didn’t have the best experience with Apollo’s Chariots. The driver was late, didn’t know where he was going, and complained at us that we didn’t answer our phones. After the honeymoon, I spoke to Josh and he was extremely accommodating and offered a full refund. The acknowledgment of a bad experience, doesn’t change the hash up on our wedding night, but lets us know as the customer, that that is not how things are typically done with their car service. We had a town car which was clean and eventually, we got to our hotel. We would be willing to use Apollo again as this is more than likely a one off.
Ashley W
5.0
12/02/2013
Apollo's Chariots does a great job! Our limo was beautiful, on time, and the driver was incredibly nice! We had red carpet treatment and chilled champagne when we got in! It was the perfect way to end the night!
Jennifer R
5.0
11/19/2013
The limo was larger and better than we had expected. Our ceremony ran a bit over but the driver waited for us to finish with all our pictures to allow us to get a picture inside the limo. Thank you for the excellent service!
Tiffany W
5.0
11/06/2013
We hired multiple vehicles from Apollos and were pleased with every one. We had shuttle service for all of our out of town guests. A stretch limo for my now husband and the bridal party and a private sedan for just the two of us at the end of the reception. It was nice knowing everything was going to be taken care of and nice only having to call one transportation company to handle everything. Would definitely recommend.
Misty M
5.0
10/18/2013
As a wedding professional myself for over 20 years here in Central Florida I was lucky enough to have an insight on the best vendors in town. I already knew Apollo's Chariots and was excited to add them to our team of vendors for our Vow Renewal. Thank you Apollo's for helping make our vow renewal so amazing! To all the couples out their looking at "Apollo's Chariots".....Book with confidence you will not be disappointed!
Lauren M
5.0
7/29/2013
We had a ton of out of town guests at our wedding. Not only did Apollo's Chariots get all the guests where they needed to be on time, they did it professionally and for a lot less than we thought (we were running 60 passenger buses). We had a gorgeous stretch limo for the bridal party and a luxury sedan for our getaway car at the end of the reception. Everyone was impressed and the entire day went very smooth. We aren't able to have our honeymoon til next year, but will plan on Apollo's providing our transportation out to Port Canaveral.
Sarah M
5.0
7/29/2013
We had the most wonderful time riding in your AMAZING limo to Orlando airport yesterday morning for our honeymoon. I felt like a Queen thanks to Michael's kindness, care and thoughtfulness. He is such a wonderful person, and he made our ride even more special by really making a fuss over us, which was just perfect!! I cannot thank you enough for the lifetime of memories we will have because of you and Michael! We have told "the limo story" from start to finish about 100 times now here at our resort and we are both looking forward to Wednesday when you pick us up at the airport! We can't wait!
Katelyn B
5.0
6/29/2013
We used several vehicles from Josh at Apollo Chariots.
1. Stretch Limo for 5 hours for transportation to church, photos and reception—the driver was polite, courteous and on time. He made sure everyone was safe and even paid attention to the weather when the bridal party was doing photos afraid that the bride might be caught in a thunderstorm.
2. Mini Bus for 5 hours for transportation to the church, photos and reception. The bus was nice and was what we needed to get a large wedding party around. One thing as MOB I should have done was to be sure there was water and snacks on the bus, since there was such a long time between events. We did have issues with the driver of the mini bus, but after contacting Josh at Apollo Chariots after the event, he took care of us properly adjusting our costs due to the issues with the driver, willing to listen to our concerns made us feel like our opinion mattered.
3. Town Car for transit for Bride and Groom from reception to hotel after the wedding. Excellent! The driver was professional, polite and on time. Katelyn and Ryan said they had excellent service.
4. Van for transport for guests/wedding party from venue back to Floridays Resort. The driver was polite, professional and courteous. He arrived on time and delivered all of our guests/wedding party safely home from the reception. We booked this last minute with Josh and he worked to get us the transportation we needed with excellence.
I would use Apollo Chariots again!
Lisa W
5.0
6/21/2013
We had decided to go with a limousine about 2 weeks before our wedding. The staff at Apollo's Chariots was very helpful in coordinating how the transportation would work on our wedding day. Obviously they do this every weekend so they would know best. Because it was such short notice alot of the limousines were booked up. They were able to upgrade us to a large suv limo while still honoring the wedding package for the 8 passenger limo (there were only 6 of us). It was incredible. I had never been in a limo before. The tvs and the lights were amazing. I didn't want to leave. lol We had them provide a sedan at the end of the reception for my now husband and I to getaway. They even threw in the red carpet service and just married signs. It was perfect. I was very impressed.
Michael D
5.0
6/21/2013
There were a few jobs during the wedding planning process that I was responsible for. Finding the transportation for the day was one of them. Apollo's Chariots was recommended to us from a friend that had used their service. Boy was I glad they did. Everything was done via email with very quick responses. The prices were more affordable than other companies I quoted against. The service was top notch. Driver showed up 15 minutes early, was extremely helpful and professional. We've used them multiple times since our wedding for airport transportation and nights out. The limousine service was alot more affordable than I initially thought. Thanks Apollos, you made me look good.
Paula G
5.0
6/07/2013
nice limo. good price
Lisa M
5.0
4/10/2013
We had Apollo's handle all of our transportation for our wedding day. They shuttled our out of town guests to and from the locations and the bridal party rode in a beautiful limousine. At the end of the reception we had a sedan waiting to take my husband and i to our hotel. It was so nice to call one company and they could handle all of our transportation needs on that day. I would definitely recommend.
Kimberly W
5.0
12/18/2012
VERY CLEAN CAR. VERY NICE DRIVER, HE EVEN HELPED US LOAD THE CAR AND UNLOAD IT. RIGHT ON TIME.
Laura K
5.0
6/04/2011
Josh with Apollo's Chariots was great! He had lots of options for us to choose from and guided us through all the different transportation possibilities for us. He really helped us plan the flow for the day and then when the day arrived and we had changes to the arrival time at the church, the limo driver took the kids for rides around the neighborhood to kill time. That was awesome - the kids LOVED it and we really made use of our time with the limo. And our limo arrived early! I highly recommend Apollo's Chariots.
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