We used Shauna for full-service wedding planning, and overall our experience had both strong highlights and some areas where expectations weren’t met.
From a planning and design p...erspective, Shauna truly shines. Her vendor recommendations and contract reviews were spot-on and helped us feel confident in our decisions. She also offered great pricing on rentals and had excellent connections for discounted bulk items, which was incredibly helpful. One of my favorite personal touches was how she took extra fabric I had and transformed it into beautiful custom tablecloths — it was ,thoughtful and elevated the overall look of the wedding.
Responses were inconsistent — some messages were answered within hours, while others took several days or, on a few occasions, close to over a week. In the weeks leading up to the wedding, communication became a challenge. Shauna was out of town for a significant time and did not tell me or have an away message on. The return date was our wedding rehearsal. Fully aware she is human and deserves time to recharge, as we all do. During such a critical phase of planning, I found myself wanting more consistent check-ins and clearer communication. I also would have appreciated a final sync to walk through timelines, responsibilities, and expectations.
The wedding day itself had similar ebbs and flows. During morning prep, I found myself coordinating more than I expected, which made it harder to fully relax and enjoy those moments. A few comments were made to other vendors in front of me that also didn't instill warm and fuzzies. Once her team arrived at the venue, however, Shauna did a great job managing décor, setup, and handling some behind-the-scenes chaos, and I truly appreciated that support.
Overall, Shauna has a great eye for design, strong vendor relationships, and a lot of creative talent. With more consistent communication and hands-on coordination in the final stretch, I believe the full-service experience could be exceptional.