4.6 out of 5 stars and 27 reviews
4.6
(27)Best of Weddings (1x).Serving Chicago, Surrounding Suburbs & States too!
About this vendor
Wedding Party & Guest Transportation!
Aries Charter Transportation is a business based in Chicago, IL, that specializes in providing full-service wedding transportation for couples and guests. The professionals behind this operation are proud to provide a high-quality and seamless experience for all clients. These chauffeurs can ensure that passengers arrive safely and in style at the celebrations, and they are dedicated to going the extra mile to put smiles on faces.
With over two decades of experience, Aries Charter Transportation has the necessary know-how to provide an enjoyable time for everyone who uses this service. Manager Sam Trevino delights in working closely with to-be-weds, and he likes to ensure that they have the transport they need and want for their once-in-a-lifetime occasion. Aries Charter Transportation can also take care of the logistics, allowing everyone to relax as the little details are looked after.
With a diverse fleet available, this company has a vehicle for almost every possibility. Their black car service would certainly be a fitting option for the happy couple who wants to arrive at the reception in elegance. Their sedans, SUVs, and limousines are all available to make use of. In addition, Aries Charter Transportation offers mini-buses, passenger trolleys, and executive vans. These would be ideal for larger groups who want to travel together from one destination to another.
Details
Business Attributes
- Hispanic or Latinx-owned Business
Transportation
- Limousine & Sedan
- Shuttle Service
- Trolley
Wedding Activities
- Rehearsals & Parties
- Wedding
Awards and Affiliations
Pricing
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Reviews
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4.6
out of 5.027 reviews
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Aries received positive reviews for their wedding transportation services, with multiple couples praising their communication, punctuality, and professionalism. Reviewers highlighted the variety of transportation options offered, from trolleys to buses, and the ease of coordinating complex transportation needs. Aries' affordability compared to other vendors in Chicago was also noted. However, a minor issue was mentioned regarding a driver's unfamiliarity with the entertainment system. Overall, Aries was highly recommended for ensuring a smooth and efficient wedding day experience for guests and the wedding party.- Top reviews
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We used Aries for all our wedding transportation and would highly recommend them! We worked with Ericka and she was so patient and helpful in organizing our complicated transportation needs over the course of several months – we ended up with a van to drive the wedding party around for photos, two large charter buses to transport 90 guests from our ceremony to the reception, and they also coordinated a black car for our ceremony exit. Everything was on time, the vehicles were clean and attractive, and the drivers were super professional. Aries is also very reasonably priced compared to other vendors in Chicago. 10/10!
Aries Charter subcontracted our transportation to and from the venue without telling us. The subcontracted company did not have the latest version of our contract which caused many issues. The buses parked on the wrong street to pick up guests from the hotel and made no effort to locate the guests or inform anyone where they were parked. This resulted in the buses departing 40 minutes late from the hotel. At the end of the night the buses refused to take guests to the afterparty location, stating it wasn't in their contract when it was a term we agreed on with Aries. Worst vendor of my wedding; caused the most stress on the day of.
Affordable and a lot of great options! We used Aries for our wedding party transport and also to shuttle our guests staying in our hotel block. Aries was communicative, their drivers were prompt, and everyone got where they needed to be safely. The trolleys were very cute / stylish, and the coach bus was exactly what we needed to transport lots of guests at the end of the night.
Any questions?
We booked a 39-person bus for our wedding day to take us and our wedding party from our hotel to our wedding venue with a few stops for pictures along the way. The driver showed up early and was patient to wait for us as we finished up photos. They navigated crazy Chicago traffic perfectly and was able to stop and wait for us at each of location (Wrigley Building and Art Institute). This was so nice so that we could get out and not have to try to track down the bus afterwards. We appreciated the professional services to help our wedding day go so smoothly!
They came on time and did an excellent job of making sure our guests got to the church and our reception venue! Sam did a great job making sure we had the proper number of shuttles and they were not phased at all by doing multiple stops. The rates were fair and I would definitely recommend them to any other couple!
Aries was on-time and punctual for transportation on our big day. Only complaint is that the driver wasn't too familiar with how to use the entertainment system to play music, but we were only riding for a short while.
Aries handled our guest transportation for our August 2021 wedding. It was very important to us that our guests receive clean, safe transportation to our venue, and Aries delivered. We had a slight snag when the driver accidentally went to the wrong hotel first but the driver quickly got to the correct place and got back on track. I would recommend Aries.
Aries was good as far as timing. They were prompt and ready to go on the day of. However we got an old bus that had no aux or bluetooth so we could not listen to music which is part of the whole reason to book a party bus. If you book them make sure to ask about what kind of buses they have.
After having to change our wedding from September 2020 in Chicagoland area to November 2020 in Indiana Aries Charter was nothing but accommodating! It was such a relief that in all the chaos of 2020 wedding planning that our transportation was covered. Aries provided us with Transportation for groom and groomsmen from their getting ready location to the church, a second trip for the bride and bridesmaids, as well as taking us all to the reception from the ceremony. They were timely, professional, and clean. I highly recommend them for any of your transportation needs for you wedding day!
Response from the Vendor on 01/15/2021
Hi Samantha,
Thank you for taking the time to write this nice review for your wedding transportation! We are so glad to be a part of your special day. Aries strives to provide the best quality service for our clients and are improving everyday...
. Congrats on your special day and please let us know if we can help for any future trips!
Best,
Sam
Aries was great for our wedding day. We booked a trolley and had zero issues all day. Antoinette was prompt with booking and responding to emails. The trolley itself was beautiful and on time. Our driver was so great, very personable and very flexible. He took the bridal party around the city for all sorts of pictures during the day and then picked up our guests at the hotel to bring them to the venue. Wonderful experience!
Response from the Vendor on 12/18/2019
Thank you for the wonderful review! We strive to provide our brides with a wonderful experience and it's lovely to hear from brides when we succeed.
Thank you again!
Let me start by saying I am a was probably too laid back as a bride. So laid back, in fact, that I didn't book my transport until few days before the wedding! Transport should be the easiest part right? No big deal? WRONG! Transport services can be booked up and because it is Chicago on the same weekend as the Chicago Marathon some places were wanting $1k+. I had actually called a different transportation services and they were booked. But they were so kind they told me to call Antoinette and see if she can help me. She is AMAZING! Not only did she help me, but she was so kind in every interaction we had. Within an hour or so of talking to her on the phone I was signing paperwork and everything was done. Everybody gave the driver Cleaotha rave reviews!! He was so good he got the guests there before me and I was only a few blocks away from the venue!! I could not recommend this vendor any higher if I tried!
Response from the Vendor on 10/28/2019
Gotta say... You were laid back. Which made it very easy to work with you to get your transportation needs served. Thank you for using Aries Charter, and for your review. Wishing you all the best with many years of happiness!
We booked a limousine from Aries Charter for our wedding day. From start to finish, working with Aries Charter was an excellent experience. Antoinette handled our booking and was really helpful with planning the travel from our downtown hotel, to our photo shoot locations, to the venue. The company’s price for a 2-hour limo rental is very reasonable compared to other companies we checked. On the wedding day, Aaron, our driver, did a superb job getting us around to our photo locations quickly so that we had plenty of time to take pictures. He had a very professional and confident attitude which helped us relax and enjoy ourselves. When it started raining during the shoot, he graciously helped us in and out of the limo while holding an umbrella to keep us from getting damp. The limousine itself was very nice and comfortably seated 7 (including our wedding party and photographer). We would highly recommend Aries Charter to prospective couples!
Response from the Vendor on 07/09/2019
Thank you for the wonderful review! I'm glad we could be of service!
Very friendly staff and they definitely met our needs. Highly recommend using them for any event!
Response from the Vendor on 10/08/2018
Greg,
Thank you! We strive to do our best to make the big day's transportation as easy as possible for the client. It's nice to hear when we do! Thank you for the recommendation!! Hoping to serve you for future life events! Big birthday? Annive...
rsary??
I can't highly enough of this company!!!! I called two weeks before the wedding to find a shuttle from the reception to the hotel since the hotel shuttle would only fit 10 (we had 25). They didn't really have anything that would make sense for us, but were SUPER kind in recommending two other places to call and even game me the phone number. Truly a Miracle on 34th Street situation.
The day before the wedding I found out that the trolley were reserved (from a different company) had no air conditioning. It was, literally, 97 degrees the day of the wedding so that wasn't going to work. After sobbing for ten minutes, the groom and I started calling other places and I immediately called Aries. They had something for us and it didn't break the budget. We booked immediately and easily. The driver was on time, really nice, got us there with plenty of air conditioning, and even had a cooler of beer for the boys. WHAT?!!?! It was fabulous! I will be calling them if I ever need some kind of transportation. Ugh I can't say enough good things!
Response from the Vendor on 07/11/2018
Katie,
Thank you very much for this wonderful review! We strive to serve our clients with safe, timely and courteous service... It's always wonderful to hear from clients that we are succeeding in our mission!
All the best,
Antoinette
The Min...
i-bus Lady at Aries Charter Transportation
We hired Aries to drive us from our wedding ceremony to the reception. I booked the 24 passenger party bus about 8 months in advance. The woman I initially worked with answered emails within a few hours, was very courteous on the phone, and even went out of her way to take extra pictures of the bus and email me photos since I live out of town and didn't have time to come see the bus in person. About a month before our wedding, I called to confirm our bus. The owner informed me the girl I'd worked with previously was no longer with the company and that there was a $150 fee for bringing outside alcohol and food onto the bus. When I told him I'd specifically asked about this before booking, he waived the fee. The day of the wedding, the bus arrived right on time. The driver, Reuben, was delightful. He let us play whatever music we wanted, drove us to 2 different locations for pictures, waited patiently while we took pictures, and even took us for an extra lap before dropping us off at the venue because we were having so much fun. Thanks Reuben and Aries for making our wedding day wonderful!
Response from the Vendor on 09/06/2016
Thank you for this lovely review! We're so glad that we could serve you on your wedding day. I'll share this review with Reuben. He truly is an awesome driver!
Thank you again!!
Antoinette
I had a great experienc using Aries Charter for my wedding this past November. They were on time, buses were clean, very flexible with timing and best of all the price was perfect! We used Aries as a shuttle service after the reception to shuttle guests back to the hotel.
I would definatley use Aries Charter again!
WORST NIGHTMARE!! Are there 0 stars for this???? They arrived 20min late for my guests. I had a champagne reception set for my guests as they arrived, which they were supposed to enjoy before the ceremony started. Well, the bus didn't show so that was cut from 30min to 10min. And the best part? They were running so behind that they didn't make the trip back in time to pick ME up! The bride. In my wedding dress. So I had to take an Uber. Again.. in my wedding dress! It was a nightmare. Not something you want to deal with when you're already nervous about so many things. Done yet? No. The driver was rude and antagonizing on the drive back at the end of the night. Really the way I wanted to cap off my wedding night... thanks Aries. Do not call them. They were absolutely awful from start to finish.
Response from the Vendor on 11/25/2014
This is a very difficult response for me to make in light of video from the evening in question and the comment that "they didn't show". A company never wants to make a bride unhappy. Our goal is to provide safe, courteous and timely service.
...
With your wedding - unfortunately, things did not go well. We arrived and transported your guests to the venue. On the way there and back we ran into terrible traffic. We didn't get back to you as quickly as was scheduled and you had to Uber. We are very, very sorry about that. Our driver did his best to get back for you as quickly and safely as possible. The driver tried very hard and we are very sorry. There are some things we just can't control.
To address your comments regarding the driver being "rude and antagonizing" at the end of the evening. Our vehicles have video on them and after reviewing the video of what happened on the vehicle from that evening... I have to say - The driver remained professional and courteous despite being antagonized and attacked both verbally and physically - to the point where he had to call 911. We would be happy to share the video if you would like see how professional he remained.
Again, we are truly sorry about your having to Uber in your wedding dress (not what anyone wanted) and it is not our usual standard of service. We do not blame you for your anger.
Wishing you and your husband all the best.
Antoinette Gonzales
Dir. of Sales & Marketing
Wedding transportation in the city is a must have for guests. It brings your guests experience to another level. They will appreciate that you take care of this part of their weekend -- so worth it. Aries is great to work with for weddings -- they do this kind of work all the time. Our 24 passenger limo bus for the wedidng party was so clean, nice and stocked with beverages to celebrate after the ceremony, on the way to cocktail. We would recommend using Ariies ten fold.
Response from the Vendor on 11/25/2014
THank you! We do try very hard to make our brides and grooms happy!
Good service. Clean buses. On time & were willing to make another trip past our time when we still had people at the reception - billed us later but that was to be expected!
Response from the Vendor on 11/25/2014
Thank you very much for this wonderful review. We are always happy to hear our drivers went above and beyond!
We loved our party bus and the driver was patient and understanding of the locations we needed to go. Would definitely use them again!
We used Aries Charter because we didn't really care how we got from point A to point B on our wedding day. We chose a regular charter bus (no bells or whistles) and it worked out great. Our driver was super nice and even let a few buzzed members of our wedding party do a Chinese Fire Drill around the bus at a stop light on our way to the reception from taking pictures. The bus was clean, she had the air conditioning blowing (since it was 85 degrees in October) and let us bring on two coolers full of drinks for the ride.
Response from the Vendor on 07/11/2018
Better late then never... Thank you for this wonderful review!
We enjoyed the service provided. The bus we rented was clean and comfortable, the driver was polite, prompt and did a great job!
I can't say enough good things about Aries. We used them to shuttle our out of town guests from the hotel to the ceremony and back. Our wedding took place on the same day as the Chicago Marathon (lord!) and Aries agreed to show up a little early to ensure that everyone made it to the church on time. The buses were clean and the driver was friendly. I only wish they also offered limousine services!!
We chartered this company to provide shuttle service from the hotel to the reception and back. It worked out great! The shuttle was on time, it kept looping back and forth before and after. My guests all said it was always there waiting for them, they never had to wait. The bus was clean and the driver was polite and professional. Also, one of the best prices I could find after calling many companies.
We had a blast on the Party Bus! The driver arrived on time and was very accomadating. We needed more beer and cups: he made the stop for us during our ceremony so we would be set to celebrate afterwards. Great prices too!!! The best I found!
Response from the Vendor on 10/28/2019
Thank you for the lovely review!
For $500, we got a bus that could seat just under 40 people and a nice driver who was on time...it was warm and muggy and he kept the A/C on for everyone while pictures were taken at the Arboretum. Very good!
The buses were clean and on-time. We were able to provide transportation for all of our guests from the hotel to the church and then to the reception. They did a great job!
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Serving Chicago, the Surrounding Suburbs, Chicago, IL | Serving Chicago, Surrounding Suburbs & States too!
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Meet the team
Sam Trevino
Manager
Over the years my industry experience has given me a unique understanding what a wedding couple is going through and the transportation needs they may require on their wedding day. Or for the events surrounding their wedding!
Give me a call and let me help you figure out the transportation logistics for your wedding party and guests... You won't be sorry you took the time to talk with me!
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Sam Trevino
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Aries Charter Transportation
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