We were married 4th of July weekend. Although, we made the best of our day despite everything, we are disappointed in some of the details and the lack of accountability & integrity. In short, we loved the Aristide Colleyville venue. However, if...
we had to do it again, we would likely go with the Montclair Wedding Venue in Colleyville in hopes of a better overall experience. If not, keep the venue & choose our own florist & take our cake, despite encouragement to let the venue store it overnight. The food, DJ, photo booth & exit vehicle service were all great!
The major issue we continue to have, is related to the florist Lizzie Bees. There was a lack of committent to what was discussed & documented in our proposal and what was delivered on our wedding day. I spent an hour of the time that should have been dedicated to getting ready & enjoying time with the ladies in my bridal party, going back & forth finding emails & information to give to Tatiana to show what was included in our proposal versus what the staff was providing, including moon gate décor and florals to place in the tall vases we discussed providing. We also did not receive the groom’s boutonniere or any teal florals or accents as discussed. 2 weeks later Lizzie reached out requesting a phone call with the preface that our day was over & all she had was an apology. She denied the agreement for our moon gate or tall vases despite the statements in the proposal that stated we must make sure the moon gate is stable & able to support the weight of the florals & that we would provide the tall vases. There were several details on the proposal that were not updated after the original proposal, including the number of vases being provided and the option not available listed. Emails showing proof were provided. If you use this vendor, make sure everything is properly noted to the last detail. The phone call with Lizzie was a month ago & we are told that Walter’s Wedding is waiting for a response from the florist on what can be done.
In addition, we only got to taste one bite of our wedding cake during the cake cutting. We were informed cake would be brought over to the table during speeches, it was not. We didn’t think it was a big issue as we knew there would be cake remaining and we could just enjoy it the next day. Upon calling the next morning we were informed our cake was left & the air conditioner was off resulting in the cake having to be thrown out. There was no immediate solution. Upon returning from our honwymoon we reached out about our concerns. The baker, Jenny Layne immediately offered to make us a new bottom layer to our wedding cake. We were grateful for her offer, but hesitant as we are from the Austin area & had to take the drive & pay the crazy gas prices to get the cake. However, because Jenny was so great and delivered amazingly on our cake designs, we agreed. Unfortunately, upon getting to the venue & opening the cake a hair was found on top of the cake. Jenny did offer another cake, but we did not want to drive back again. $100 is what was given & seems to have fallen on the baker. Lose, lose in our opinion, as the cake not being stored was not her fault and $100 is minimal to the cost charged, especially considering the custom design we paid extra for.
We made a large investment in this company & the vendors expecting a certain level of execution and service. Unfortunately, we don’t feel like they were as invested in us & our experience.