Artichoke & Company

t we had to work with, and she helped us create a memorable night for our families!

ms dinner at their venue, our wedding at Shangri La, with artichoke as the catering company and every single one of Rileys recommended vendors and we could not have asked for it to be more perfect! Thank you so much for making our day as perfect as you did. It was fantastic!!

ght inspection making sure we had the proper amount of room for all of our food and guests. Mainly with the intent of deciding how everything would be positioned and its placement. We chose to have hors d'oeuvres, dinner, and a late night snack to feed people once more. When the company arrived to set up, they poorly randomized the layout versus what I requested and had previously discussed. Entirely going against all my and our wedding planners wishes without any effort to make it look at least half decent. Cramming all the food on my kitchen countertops in a hideous arrangement, to a point where my guests had trouble seeing, better yet accessing the dishes they jammed together. No one even knew of mashed potato bar because they supplied us with 3oz martini glasses to serve them in?! Anything they felt was a more convenient placement for them was done without any consent, again, I had everything pre-arranged with the manager. The display was extremely awful. I’m clueless as to why the manager came out to solidify a plan with me if they were going to 100% revise everything themselves! Choosing to not use a table I paid for, forgetting the cake cutting set I also paid for, moving the entire coffee display onto a wooden wine rack of mine that got soaked (hence it being for gift bags) but this is their level of thought. The last thing I wanted was my countertop overloaded and cluttered so tightly making it seem I didn’t have adequate space or proper planning, but I did. We coordinated everything out perfectly but the display like I said was an absolute disaster. Communication between the team was unbelievably terrible, they proceeded to do the wrong napkin fold and set the plates on the tables. I requested they set them in order with the food platters, but of course there was no room because they crammed everything on my countertops. We also paid quite a hefty cost for the proper size linens and they were all too oversized for the tables, it was embarrassing. Our two high tops I requested had the linens constantly blowing around my guests, having them try to fix them so they didn't fly away or have anyone trip and fall over them. I don’t understand why it was so difficult to order the proper size linens? All of the food was very good and I was thrilled with the flavors of everything. The chefs did a wonderful job! I also hired 2 servers but the head server Alex was absolutely HORRIBLE, and I mean held zero standard for himself. My guests overheard and mentioned him complaining about how hung over he was from the night before. Casually saying he left the bar at 3am and to top it off he was DRINKING on the job! Literally drinking MY champagne on the clock. I was so unbelievably dissatisfied with the service I received from him. When he stood in my kitchen the entire time he seemed pissed off and agitated, miserable that he even had to be there, barely moved a finger but still helped himself to drinks. My family went looking for coffee and rather than make another pot he just crossed out the option for ‘regular' and told my father “coffee is right there, drink that one” with hardly any decaf left, because he was terribly busy half the time doing nothing and out by my garage. Coincidentally enough, I heard from a friend who had her daughters wedding catered by Artichoke, that Alex was drinking at that event as well so clearly this is regular protocol for him. The other server was great and ran circles around him. If my wedding planners were not there to adjust some issues and help run the show it would have honestly been a complete disaster. At the end of the night the waiters left an hour early, leaving plenty of work for my bartender who I thankfully chose not to hire through them.

uten-free and GF/dairy-free items. This vendor added a delicious element to our event to celebrate our elopement, one that we will all savor!