Ashton Gardens West Houston by Walters Wedding Estates

g for a wedding venue!!

Keeton. Our wedding preparation went smoothly and the wedding day was perfect!

some things late. She made it work! She was also very quick to respond to questions and explained every step of the way when we were planning our wedding day. Walters Wedding Estates is amazing and had an option to include some things that they would do for us, so that we didn’t have to worry about it. I’d recommend Walters Wedding Estates to anyone! Most of the guests said this was the best wedding they'd been to.

gs late. She made it work! She was also very quick to respond to questions and explained every step of the way when we were planning our wedding day. Walters Wedding Estates is amazing and had an option to include some things that they would do for us, so that we didn’t have to worry about it. I’d recommend Walters Wedding Estates to anyone!

he has resolved many of my concerns with creative and effective solutions. I’m grateful to have her as a part of my wedding day. With a decade of experience in the wedding business, she is definitely top-tier in both skill and character. Ashton Gardens is lucky to have her!

I encourage everyone to book with Reem! Trust me you will not regret it! She made our day magical!!!!

ng smoothly and the service was great, 3) the Houston West venue is absolutely gorgeous and it fit our budget nicely-- especially since we were able to customize the package to fit our needs best, and 4) the food was delicious! Reem, Keeton, and Jazmine were extremely helpful in planning and executing our event and kept things running smoothly throughout the night.

charged for the max estimate, which was 25 people higher than we had. We had 2 meetings scheduled, one of which was forgotten about and Reem saved the day with a phone call to apologize and answer any questions we had. REEM was the one who made sure our dollars were stretched by keeping the bar open until the end of the evening and throwing in some extra appetizers and a late night snack. Upon arrival the day of, the floor was a little dirty and my father ended up sweeping the remnants from the event the evening prior. Elizabeth was our day-of coordinator and was a pleasure to work with, making sure we had enough water, beer and wine when getting ready and overall keeping the wedding day on schedule. I highly recommend getting married at Ashton Gardens North and allowing the venue to plan the day of your dreams. The event space is simply stunning.

ggestion for improvement is to change the corporate email system that goes through the website portal. It’s a pain to deal with.

ing went smoothly and answered all my questions. Reem at the West location guided the rehearsal for the wedding and put my mind at ease.

e gone any better. The staff is so attentive and organized. Brittany, Rheem and Keeton really know what they are doing. We have received many compliments on the food too. I was able to enjoy the reception with no worries. I would happily recommend them.

ve future brides must have facts before they drop their life-savings. My first caution to any bride considering this venue is go read all reviews. They are answered from a narcissistic, never say "sorry," gaslight the reviewer standpoint. I imagine this one will be no different. This venue has built a culture of lying and casting blame on anyone but themselves. To their detriment, they do not believe in personal accountability. I have coordinated many weddings. The last place I expect problems is with the venue. I've never had to cover up so many mistakes, lies and problems so my bride could enjoy in peace. Recently, I was the bride's coordinator for a wedding at Ashton Gardens West. The venue is beautiful, and I had high hopes for the day going as planned. Early on, as I was decorating, the on-staff coordinator was having a heated disagreement with one of the staff ten yards away- completely unacceptable. Several times, we overheard staff complaining that they had worked too much and didn't want to do our Thursday wedding. The bridal and groom's suite were atrociously hot. The bride was literally sweating as her make up was being put on. They ran out of food at the reception, even before everyone had been through the line once. I realize we had a few unexpected extra people (10 ish - most were children), but there was not even a little extra, apparently. The staff had no problem communicating with our DJ about their needs until it came to "last call". I am quite certain that they had run through all the allotted alcohol they wanted to use at that time and didn't want to announce it, but just shut it down. I'm sure there are a plethora of excuses and honestly I wouldn't be writing this if it had only been one or two things. As a result of the lack of warning, we had a guest thrown out for asking questions (once again, I get it but this was avoidable - no one communicated with me that the bar was going to be shut down.) The bride had given them my email address twice for clarification and schedules, but they never bothered to email me. Staff knew it was a problem because they tried to stop the bride to explain themselves. They lied to me blaming the bride instead of working to fix problems. I think my biggest pet peeve of all is when you lie to save your butt. I can work through just about anything if I have facts and truth. At the end , the staff got in an argument justifying their actions instead of dealing privately. It was completely unprofessional. Guests left an hour early after the guest was kicked out, because no one wanted to stay. The staff started setting up for the next day before we left or our time was up. We felt forced out. This venue has a culture of lying, bickering, backstabbing, rushing people for their own gain and discounting what other people have to say. I literally caught the coordinators in several lies. They play people off each other to save face. They mow over people instead of actually caring about their client, and it will catch up to them. I don't have time to write this review. I gain nothing from this review. I hope they are able to install a culture that listens and honors people, but until then, I absolutely cannot recommend them.

n hall is a great size, especially the dance floor. The food and bar options were incredible, and everything gets served in a timely manor. Our day-of coordinators for our small ceremony and our postponed reception a year later were amazing! They take the time to check in on the bride and groom throughout the evening to make sure we are all good and keep us updated with the schedule and little changes that get made. Everyone is so friendly and easy to work with, making all of that planning seem less challenging! Definitely go to the food tasting if you decide to book, they have raffles for different items you can add to your packages, and my husband and I won a free photo booth at our reception!! It was definitely a hit with our guests. Overall, if I could use Ashton Gardens again, I would! Do not hesitate to have your ceremony & reception here!!

eginning booking stages, then shifted to the amazing Shelby who helped with EVERYTHING! All of my questions, worries, and ideas were tackled by Shelby effortlessly with ease. On our wedding day she had everything in line from beginning to end without missing a single beat. She is the best there is! There are not enough positive things I can say about her, the Ashton Garden's team, and the venue itself. Our wedding day was absolutely flawless! Thank you so much for having us!