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Ashton Gardens West Houston by Walters Wedding Estates

4.7
(69)best-of-weddings

18002 Clay Rd, Houston, TX

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About This Vendor

A Premium Wedding Venue in West Houston

Ashton Gardens | West Houston is a premier wedding venue located just West of Houston, near Katy. It's the perfect blend of the convenience of the city with all the beauty of nature. With a lush ceremony backdrop of magnolia trees, our glass Chapel offers ample natural light and creates a serene ambiance. Continue your celebration in our Grand Ballroom, boasting crystal chandeliers, window lined walls, and an expansive dance floor. Ashton Gardens | West Houston can accommodate up to 300 of your family and friends. The average cost, for 100 guests, ranges between $11,500-$25,000 at Ashton Gardens West Houston and includes the venue rental, catering services, bar/beverage services, and other venue enhancements such as linens, chargers, a DJ, and planning services. (The total cost of an event at this venue ranges based on month of the year, day of the week, guest count, and catering, beverage and venue package tier selections) *Ashton Gardens West Houston does not allow outside catering or beverage services*

Amenities + Details

Ceremony Area
Dressing Room
Handicap Accessible
Indoor Event Space
Reception Area
Wireless Internet
Covered Outdoors Space
Liability Insurance
On-Site Accommodations
Outdoor Event Space
Ceremony Types
Civil Union, Commitment Ceremony, Elopement, Interfaith Ceremony, Non-Religious Ceremony, Religious Ceremony, Second Wedding , Vow Renewal Ceremony
Guest Capacity
Up to 300
Settings
Ballroom
Venue Service Offerings
Bar & Drinks, Food & Catering, Rentals & Equipment, Service Staff
Awards and Affiliations
Hall of Fame2021 Best of Weddings Winner2020 Best of Weddings Winner2019 Best of Weddings Winner2018 Best of Weddings Winner2016 Best of Weddings Winner2015 Best of Weddings Winner2014 Best of Weddings Winner2013 Best of Weddings Winner2012 Best of Weddings Winner2011 Best of Weddings Winner2010 Best of Weddings Winner2009 Best of Weddings Winner

Ashton Gardens West Houston by Walters Wedding Estates Reviews

Share your thoughts with other couples
Reviewed On 3/26/2022 by Erin F
I recently got married at Ashton Gardens West and it’s a beautiful venue! The chapel is amazing and the ballroom is huge!! The food was delicious and the customer service was on point! I would 100% recommend Ashton Gardens West to anyone lookin...
g for a wedding venue!!
Response from the Vendor on 03/28/2022
Thank you for your kind words Erin! We hope that married life is going fabulously!
Reviewed On 6/16/2022 by Victoria X
Ashton Gardens West is a beautiful venue. We chose it specifically for the ceremony hall with the large floor to ceiling glass windows. The staff was professional, considerate, and attentive especially our event manager and day of coordinator, ...
Keeton. Our wedding preparation went smoothly and the wedding day was perfect!
Response from the Vendor on 06/20/2022
Hello Victoria and thank you so much for your review! We loved being a part of your special day and wish you all the best!
Reviewed On 4/19/2022 by Sydney K
Keeton, Joanna, and Jasmine were incredible! We started planning our wedding 6 months out (taking a month to choose the venue, so 5 months really), so things needed to happen really fast. Keeton was very patient and understanding as I submitted...
some things late. She made it work! She was also very quick to respond to questions and explained every step of the way when we were planning our wedding day. Walters Wedding Estates is amazing and had an option to include some things that they would do for us, so that we didn’t have to worry about it. I’d recommend Walters Wedding Estates to anyone! Most of the guests said this was the best wedding they'd been to.
Response from the Vendor on 04/25/2022
Thank you for the 5-star review Sydney! We are so happy that you had such a great experience and loved being a part of your special day!
Reviewed On 4/01/2022 by Ashley J
Venue is stunning, dance floor is huge, and we had such a great experience booked here. I will continue to recommend to our friends and family.
Response from the Vendor on 04/01/2022
Hi Ashley, we appreciate your review very much and are so happy that we were able to be a part of your wedding day!
Reviewed On 4/01/2022 by Briana G
When we were touring venues and saw ashton gardens, we knew it was the one. Then we met the staff and Britney, Shari, and Reem have accommodated and helped my family and I with everything we needed. We are so happy with out choice.
Response from the Vendor on 04/01/2022
Briana, thank you for the 5 star review! We are so happy that we are able to be a part of your big day!
Reviewed On 4/01/2022 by Britney D
My husband and I got married here and we are so happy we chose this place. The staff was kind, attentive and enjoyable to work with. Ashton Gardens will forever hold a place in our heart.
Response from the Vendor on 04/01/2022
Thank you so much Britney! We wish you the best!
Reviewed On 3/30/2022 by Sydney S
Keeton and Joanna were incredible! We started planning our wedding 6 months out (taking a month to choose the venue, so 5 months really), so things needed to happen really fast. Keeton was very patient and understanding as I submitted some thin...
gs late. She made it work! She was also very quick to respond to questions and explained every step of the way when we were planning our wedding day. Walters Wedding Estates is amazing and had an option to include some things that they would do for us, so that we didn’t have to worry about it. I’d recommend Walters Wedding Estates to anyone!
Response from the Vendor on 04/01/2022
Thank you for the positive review Sydney! We agree, Keeton is awesome :) We are so pleased to hear that you had an incredible experience every step of the way!
Reviewed On 3/30/2022 by M L
Ashton Gardens-West Campus is a beautiful venue. Keaton was phenomenal during the planning process! Both Keaton and Elizabeth kept out wedding day and reception on track!
Response from the Vendor on 03/30/2022
Hi! We so appreciate your 5-star review! Keeton and Elizabeth loved being a part of your wedding day and planning process!
Reviewed On 3/27/2022 by Katherine N
I am a bride that will be getting married in May of 2022. Reem has been so flexible, culturally sensitive, and kind during the wedding planning process. She has gone above and beyond to make sure my wedding day is what I’ve always dreamed of. S...
he has resolved many of my concerns with creative and effective solutions. I’m grateful to have her as a part of my wedding day. With a decade of experience in the wedding business, she is definitely top-tier in both skill and character. Ashton Gardens is lucky to have her!
Response from the Vendor on 03/28/2022
Hi Katherine! Thank you for the review! We have loved planning your big day with you so far and can't wait to see everything come together!
Reviewed On 3/16/2022 by Vivian V
We got married here earlier this year and it was wonderful!! The team and overall experience at Ashton Gardens was amazing!!
Reviewed On 3/08/2022 by Elexia W
Reem You are truly the best thank you so much for Making Mark and I day, a day to remember for the rest of lives!!!! My sweet Reem. I appreciate you so much thank you for your continuous support. I’m so happy we connected with you 👏🏾😘🤗😊😘...
I encourage everyone to book with Reem! Trust me you will not regret it! She made our day magical!!!!
Response from the Vendor on 03/14/2022
Wow, Elexia, thank you very much for the review! Reem, and our entire team, loved being a part of your magical wedding day
Reviewed On 3/08/2022 by Cassie M
Ashton gardens west was our dream venue. We still talk about it as if I walked down the aisle yesterday. I cannot thank Reem and the Ashton Gardens staff enough.
Response from the Vendor on 03/14/2022
Hello Cassie, and thank you for the 5-star review! I hope that you continue to speak about your big day with us as if you walked down the aisle yesterday. We wish you the best!
Reviewed On 2/26/2022 by Cheryl S
Ashton Gardens West is a wonderful venue! We planned a wedding in 2 months, but they made it look like we had spent a year planning. Beautiful place, great food, and very accommodating people!
Response from the Vendor on 03/14/2022
Thank you for your 5-star review, Cheryl!
Reviewed On 2/26/2022 by Valeria D
I got married at Ashton Gardens West Houston and I loved every part of it. The ladies there were always available and ready to help. My wedding went so smoothly! I can’t get over that day!
Response from the Vendor on 03/14/2022
Hi Valeria, thank you so much for the kind words. We loved being a part of your big day!
Reviewed On 2/05/2022 by Andrea W
We would highly recommend Walters Wedding Estates for several reasons: 1) they were very responsive to emails leading up to the event and the staff was very kind and helpful to answer our many questions, 2) the day of, they kept our event runni...
ng smoothly and the service was great, 3) the Houston West venue is absolutely gorgeous and it fit our budget nicely-- especially since we were able to customize the package to fit our needs best, and 4) the food was delicious! Reem, Keeton, and Jazmine were extremely helpful in planning and executing our event and kept things running smoothly throughout the night.
Response from the Vendor on 02/07/2022
Hi Andrea, thank you for your kind words. We loved being a part of your big day and appreciate your positive review to help our future couples! We wish you nothing short of happily ever after!
Reviewed On 12/15/2021 by Christina R
REEM was a pleasure to work with. In the beginning of planning for the event, I was a little frustrated with one of the staff members as we were charged WAY before our final headcount was submitted. I gave an estimate of expected guests and was...
charged for the max estimate, which was 25 people higher than we had. We had 2 meetings scheduled, one of which was forgotten about and Reem saved the day with a phone call to apologize and answer any questions we had. REEM was the one who made sure our dollars were stretched by keeping the bar open until the end of the evening and throwing in some extra appetizers and a late night snack. Upon arrival the day of, the floor was a little dirty and my father ended up sweeping the remnants from the event the evening prior. Elizabeth was our day-of coordinator and was a pleasure to work with, making sure we had enough water, beer and wine when getting ready and overall keeping the wedding day on schedule. I highly recommend getting married at Ashton Gardens North and allowing the venue to plan the day of your dreams. The event space is simply stunning.
Response from the Vendor on 02/02/2022
Hi Christina! Thank you for the positive review! We wish you the absolute best!
Reviewed On 10/31/2021 by Julie Y
I cannot say enough about how Reem, the GM of AGW, helped make our evening so special. She worked very hard to ensure everything was just as we planned, even adding in a few extras at the end. The chapel at the venue is stunning. The only su...
ggestion for improvement is to change the corporate email system that goes through the website portal. It’s a pain to deal with.
Response from the Vendor on 11/05/2021
Thank you for the review Julie! We had so much fun planning and executing your event and wish you the best!
Reviewed On 10/31/2021 by Jessica D
The venue is stunning visually and one of many reasons why I selected it for my wedding day. It is beautiful on its own does not need extra/outside decor to make a statement.The team at Ashton gardens worked to make sure the day of the wedd...
ing went smoothly and answered all my questions. Reem at the West location guided the rehearsal for the wedding and put my mind at ease.
Response from the Vendor on 11/05/2021
Thank you for the review and allowing us to be a part of your big day, Jessica!
Reviewed On 10/29/2021 by Betty K
Our experience for my daughter's wedding was wonderful. We had to reschedule the wedding due to COVID and Ashton Gardens West worked with us and were very professional and understanding. The wedding ceremony and reception/ dinner could not hav...
e gone any better. The staff is so attentive and organized. Brittany, Rheem and Keeton really know what they are doing. We have received many compliments on the food too. I was able to enjoy the reception with no worries. I would happily recommend them.
Response from the Vendor on 11/05/2021
We appreciate your kinds words about our staff, Betty! We enjoyed being a part of your daughters big day and wish all of you the best!
Reviewed On 10/29/2021 by Thelma S
We had a wonderful wedding reception night at Ashton Gardens! It was all I dreamed for, an elegant and a beautiful place. The food was delicious and everyone was very helpful at coordinating our day.
Response from the Vendor on 11/05/2021
Hi Thelma! Thank you for the positive review! We wish you the absolute best!
Reviewed On 9/30/2021 by Marissa M
Everyone at this venue was super helpful and nice- from the managers to the sales team to our day-of coordinator. Our event was beautiful and super special. I felt we made many last minute changes and every one was supportive.
Response from the Vendor on 10/10/2021
Thank you for the kind words, Marissa! Our entire team had a wonderful time getting to you know during your wedding planning process and we are thrilled we could help make your dream come true! Thank you for sharing such a special event with us...
! Cheers!
Reviewed On 8/25/2021 by Abigail H
It is against my nature to write reviews - good and bad. I believe in face to face communication. I believe in building people up and not tearing them down. Unfortunately, my communication with this venue has been less than helpful, and I belie...
ve future brides must have facts before they drop their life-savings. My first caution to any bride considering this venue is go read all reviews. They are answered from a narcissistic, never say "sorry," gaslight the reviewer standpoint. I imagine this one will be no different. This venue has built a culture of lying and casting blame on anyone but themselves. To their detriment, they do not believe in personal accountability. I have coordinated many weddings. The last place I expect problems is with the venue. I've never had to cover up so many mistakes, lies and problems so my bride could enjoy in peace. Recently, I was the bride's coordinator for a wedding at Ashton Gardens West. The venue is beautiful, and I had high hopes for the day going as planned. Early on, as I was decorating, the on-staff coordinator was having a heated disagreement with one of the staff ten yards away- completely unacceptable. Several times, we overheard staff complaining that they had worked too much and didn't want to do our Thursday wedding. The bridal and groom's suite were atrociously hot. The bride was literally sweating as her make up was being put on. They ran out of food at the reception, even before everyone had been through the line once. I realize we had a few unexpected extra people (10 ish - most were children), but there was not even a little extra, apparently. The staff had no problem communicating with our DJ about their needs until it came to "last call". I am quite certain that they had run through all the allotted alcohol they wanted to use at that time and didn't want to announce it, but just shut it down. I'm sure there are a plethora of excuses and honestly I wouldn't be writing this if it had only been one or two things. As a result of the lack of warning, we had a guest thrown out for asking questions (once again, I get it but this was avoidable - no one communicated with me that the bar was going to be shut down.) The bride had given them my email address twice for clarification and schedules, but they never bothered to email me. Staff knew it was a problem because they tried to stop the bride to explain themselves. They lied to me blaming the bride instead of working to fix problems. I think my biggest pet peeve of all is when you lie to save your butt. I can work through just about anything if I have facts and truth. At the end , the staff got in an argument justifying their actions instead of dealing privately. It was completely unprofessional. Guests left an hour early after the guest was kicked out, because no one wanted to stay. The staff started setting up for the next day before we left or our time was up. We felt forced out. This venue has a culture of lying, bickering, backstabbing, rushing people for their own gain and discounting what other people have to say. I literally caught the coordinators in several lies. They play people off each other to save face. They mow over people instead of actually caring about their client, and it will catch up to them. I don't have time to write this review. I gain nothing from this review. I hope they are able to install a culture that listens and honors people, but until then, I absolutely cannot recommend them.
Response from the Vendor on 09/20/2021
Hello Abigail, we appreciate your feedback as we are always working towards improving our guests' experience. We are sorry to hear that your experience as an outside wedding coordinator was not up to your expectations. We highly encourage al...
l of our couples to have their outside wedding coordinator, planner, and any other crucial event vendors attend the details meeting with our staff leading up to the event to ensure every detail of the event is communicated clearly across the board, including bar selections and service timeframe, catering selections, final guest count, and wedding day timeline. Our goal is to make every one of our couples' wedding days the absolute best possible. We take pride in our employees and our reputation and appreciate your feedback. Please know that we will take your response to the wedding day and use it to continue training and education to better ourselves as a team and company. Please continue to scroll to see more 5 star reviews from past events.
Reviewed On 8/08/2021 by Kimberly C
Ashton Gardens was the perfect venue for our perfect day. You truly cannot beat the backdrop in the chapel with all of the windows to the greenery outside. There is no doubt that all of your pictures will turn out to be stunning! The receptio...
n hall is a great size, especially the dance floor. The food and bar options were incredible, and everything gets served in a timely manor. Our day-of coordinators for our small ceremony and our postponed reception a year later were amazing! They take the time to check in on the bride and groom throughout the evening to make sure we are all good and keep us updated with the schedule and little changes that get made. Everyone is so friendly and easy to work with, making all of that planning seem less challenging! Definitely go to the food tasting if you decide to book, they have raffles for different items you can add to your packages, and my husband and I won a free photo booth at our reception!! It was definitely a hit with our guests. Overall, if I could use Ashton Gardens again, I would! Do not hesitate to have your ceremony & reception here!!
Response from the Vendor on 08/16/2021
Hi Kimberly! Thank you for the kind review of your experience! We were so excited to celebrate your wedding TWICE and provide you with an unforgettable experience both times! Best wishes!
Reviewed On 6/29/2021 by Kelly D
We recently got married at Ashton Gardens West 6/12/2021 and it was the best day of our lives! Ashton Gardens is a top tier venue with outstanding personnel to make your dreams come true. I had the pleasure of working with Brittney during the b...
eginning booking stages, then shifted to the amazing Shelby who helped with EVERYTHING! All of my questions, worries, and ideas were tackled by Shelby effortlessly with ease. On our wedding day she had everything in line from beginning to end without missing a single beat. She is the best there is! There are not enough positive things I can say about her, the Ashton Garden's team, and the venue itself. Our wedding day was absolutely flawless! Thank you so much for having us!
Response from the Vendor on 08/16/2021
Thank you for sharing your 5-star experience with future couples, Kelly! We enjoyed working with you to create a flawless wedding day! We wish you the best in your marriage!
Reviewed On 6/22/2021 by LaSasha P
Everyone was so helpful and professional! The day of my wedding Shelby made sure everything was taken care of and that I had no worries. I definitely recommend using Ashton Gardens-West as your venue.
Response from the Vendor on 08/16/2021
LaSasha - we truly appreciate your review and kind words! Cheers & happiness from the Ashton Gardens Team!
Reviewed On 5/21/2021 by Rachel B
Ashton Gardens is an amazing place to get married! My husband and I were married at the Houston - West location. The wall-to-wall windows in the chapel made for a beautiful ceremony, and the ballroom is classic, elegant, and full of space for t...
ons of guests. Better the venue itself, though, are the people who work there. Reem and our day-of-coordinator Shelby were absolutely wonderful. From the tour to the planning meetings to the day-of, they are on top of everything and do everything they can to honor every idea and request you have. The day was stress-free because they set everything up, ensured the couple had everything they needed, and kept everyone on schedule. As a very Type-A bride, I appreciated the high level of detail and thoughtfulness they had throughout the entire wedding process. Also, all of the servers and bartenders were super friendly and attentive. The food at our wedding was something that was most important to us, and it was absolutely delicious! After the large group tasting (which I've heard is changing), we were a little worried about the quality of some of the options we tasted, but on the day of, every single thing that was served was SO GOOD. My guests raved about the Chicken Forrestier, and I have never had such amazing chicken quesadillas (and I love a good quesadilla). My guests also LOVED the photobooth that is offered as an upgrade option. There was a line all night, and I've had several friends ask which company I used, so they can book it for their upcoming weddings. Plus, you get a digital copy of every photo that's taken that evening. In summary, our experience was nothing short of perfect, and I am so glad we booked with Ashton Gardens Houston West. Come for the beautiful scenery, but book for great food, top-notch planning and coordinating, and wonderful people who will make your day a memorable experience.
Response from the Vendor on 05/25/2021
Rachel, thank you for such a thoughtful review of your experience with our team! Working with you and your family was a dream and we are so grateful that you entrusted us to host such an important event in your life. We love that you experience...
d such a seamless planning experience and that you were able to create lifelong memories. Congratulations and cheers!
Reviewed On 5/18/2021 by Kassandra C
Reem F, the wedding coordinator, was the most perfect coordinator ever!!! She’s the one that made my wedding perfect!! She was on top of everything and she bustled my dress when my mom wasn’t around! She made sure the bride (me) was okay and we...
nt out of her way to keep her calm. I honestly believe she needs a raise!!! I love her!!!
Response from the Vendor on 05/25/2021
Kassandra! Thank you for your sweet words about our staff and Reem!
Reviewed On 4/30/2021 by Chelsea S
AGW was the first and only location we toured and we got married there on 4/3/21. Not only is it a beautiful venue, the planning process was a breeze. Reem, Shelby and Brittany were so cheerful and eager to answer all our questions. They quick...
ly and thoroughly replied to all of our emails and went above and beyond to make our wedding day perfect, nothing was off the table. I felt like they truly love what they do! Reem setup a beautiful private dinner for my husband and I in the chapel by candlelight, to make sure we had a few moments alone to relax and eat before the reception! The food was delicious (seriously, people still tell me how good it was!) and the bar package was on point. I highly highly recommend this location and the team that works there. Thank you for the most perfect day!
Response from the Vendor on 05/01/2021
Thank you so much for your 5-Star review, Chelsea! We are so happy to hear that you enjoyed working with our entire team and that your wedding was fabulous. We appreciate your kind words and for trusting us with your special day! Wishing you al...
l the happiness in your marriage!
Reviewed On 4/23/2021 by Maria M
My husband and I got married at Ashton Gardens’ West Houston location on 3/28/2021. The venue is stunningly beautiful and well maintained, but what really sealed the deal for us when we chose our venue was the exceptional staff. From our initia...
l tour until our wedding day, the team at Ashton Gardens made our wedding planning process so easy! They are so friendly, professional, and understanding. Their in-house catering and bar packages made it so simple to plan our wedding and the food was delicious. We cannot say enought good things about our day-of coordinator, Reem, who went above and beyond to make sure our planning process and our wedding day went flawlessly. We loved everything about this venue and have recommended it to everyone!
Response from the Vendor on 04/24/2021
Hi Maria! Thank you so much for your kind review of our venue! We are so happy to hear that you enjoyed working with our entire Ashton Gardens team and that your wedding was flawless! We appreciate your kind words and for trusting us with your ...
special day! Wishing you all the happiness in your marriage!
Reviewed On 2/14/2021 by Rosy T
My wedding was on 2.5.2021 and it was magical! Ashton Gardens was my dream venue and it exceed everything I wanted. All the employees were so helpful ESPECIALLY Shelby my wedding coordinator. She was the best and made everything less stressful....
She did everything right and was always their for anything I needed at any minute. Even throughout the last months of planning she was their to answer all my questions. I will always recommend this venue to future brides. It was everything and more! Thank you to the Ashton Gardens Houston West staff from My Husband and I :)
Response from the Vendor on 03/22/2021
Congratulations on our recent wedding, Rosy! We are so happy to hear you had such a wonderful planning experience and that our team was able to make your wedding day so special and stress-free. Thank you for all your support, we wish you all th...
e best!
Reviewed On 1/25/2021 by Natalie R
Ashton Gardens West Houston was the perfect place for my daughter’s wedding!! The chapel was absolutely beautiful, set with a wall of windows looking at trees and had huge wooden doors for your entrance. After the ceremony, all our guests cou...
ld walk over to the reception area for drinks and hor d ‘oeuvres. The ballroom was huge with beautiful chandeliers and walls of glass. The chef prepared food that was well received. and delicious!! The staff was very professional and behind the scenes. The ballroom had a huge dance floor and lots of areas to have a photo booth, hedge wall or whatever your vision is. We want to personally say “thank you” to our day of coordinator, Shelby B. She made suggestions and helped keep our rehearsal/ wedding flowing. She was behind the scenes but available, if needed. We had Nina personally take care of the bride and groom’s needs. She was very attentive too! At the end of the night, Shelby helped gather our things and said if we left anything behind, she’d contact us. We were so happy with the wedding venue and staff and how wonderful everything was!!! I would definitely recommend Ashton Gardens West Houston!
Response from the Vendor on 02/08/2021
Thank you so much for your 5-Star review, Natalie! We are so happy to hear you had such a beautiful wedding day and will absolutely share all the details of your event with our team. Congratulations!
Reviewed On 1/13/2021 by Kanika M
Ashton Gardens West was the very first wedding venue that I viewed. I fell in love with the Chapel and the fact that the banquet room had windows gave it more of an open feeling compared to most banquet halls. And who wouldn’t fall in love with...
the gorgeous chandeliers! But boy do I regret my decision! The ultimate disrespect was Brittney doing the moment of silence in memory of my recently deceased father before I even entered the Chapel despite it clearly being stated on my Order of Ceremony to be done AFTER I walked down the aisle. I was so upset with my Pastor because I thought he’d forgotten. It wasn’t until I viewed a video of the ceremony that I realized that Brittney did it before I entered. On the video, Brittney walked down my rose petal layered aisle and walked up to the Pastor and whispered to him to do the moment of silence. So tacky! The second most disrespectful thing the venue did was put us out! We paid up to 10:30pm, BEFORE 10:30pm the last song was played, and the off-duty jerk of an officer began being rude and telling people they had to leave. He even shined his flashlight on people. My mother who is elderly and walks with a limp and my Aunt who is wheelchair bound were rushed also in an extremely rude manner. My Maid of Honor asked Brittney if they do this to everyone. I hope it wasn’t because we were Black. I more-so think it’s because they run weddings like an assembly line. No wedding was after ours. After working with Scarlett for nearly a year, I was told two weeks before my wedding that she'd given her two weeks notice and the Sales Director, Brittney Smith, would now be my Day of Coordinator. Thank God I hired my own Day of Coordinator; Kouture Elite Planning saved my wedding day!!! The venue is very strict and used to basic cookie cutter weddings. If you want individuality then likely this isn’t the venue for you. I had to get “approval” from the Operations Manager to utilize acrylic heart shaped place cards opposed to the old school paper ones. Why would something like this need approval if it’s serving the same purpose? I found the venues stringent rules hard to work with. I was discouraged to have a runner in the Chapel as it was a “tripping hazard”. The venue provided what they considered to be a snack. It was horrible! It was 4 of us and they provided like 3 slices of cheese and a few pieces of fruit. We didn’t touch it. I was told that I couldn’t use a bubble machine for our first dance because it would make the dance floor slippery. My Maid of Honor’s mother owns her own bakery in Washington D.C. The venue made her jump through so many hoops to get “approved” as an outside vendor. Plus, I read one of the reviews and it mentioned the Bride felt the wedding was “rushed”. Despite me discussing upfront with both Scarlett and Brittney about I didn’t want to feel “rushed” on my big day that’s exactly what took place. The venue provided a sparklers sendoff. The venue required guests to lineup in the parking lot which made for unattractive exit pictures. I was told the venue does it this way to prevent smoke from the sparklers entering the building. Ridiculous! I was so disappointed at our rehearsal. I was 15 minutes late. We ran through the rehearsal quickly and my elderly mother asked if we could run through it again and because we had reached 1-hour time limit Brittney denied us the opportunity. My outside Day of Coordinator tried to convince her, and she wouldn’t accommodate us.
Response from the Vendor on 03/22/2021
Kanika- We appreciate your review but would like to provide clarity where there might be confusion. Signed contract agreements will always be our resource for terms and procedures, including event length/ end times, vendor requirements as well...
as procedures. Our responsibility to keep guests , staff and property safe will always be a priority. Finally, to accuse an establishment of racism is an extreme allegation, one that we don't take lightly. Our company prides itself on diversity and inclusion and will not tolerate false claims such as the one detailed above. Incredibly disappointing.
Reviewed On 10/05/2020 by Terri G
Everything about our wedding day at Ashton Gardens-West was perfect. The service was outstanding. Shelby did an amazing job coordinating the wedding and ensuring we had a stress free day. Everything from the rehearsal to the wedding day was we...
ll organized. The venue was breathtaking and the food was delicious. Our guest had an amazing experience. Thank you Shelby and Ashton Gardens for making our day perfect in every way.
Response from the Vendor on 02/08/2021
Thank you so much for your 5-Star review and all the amazing feedback about our team and venue. Congratulations and we appreciate the support!
Reviewed On 6/30/2020 by Allison K
I was just married at Ashton Gardens on 6-27-20 and the entire planning process with this team was seamless, fun, easy, and minimal stress! The venue is absolutely gorgeous, elegant, extremely clean, and has so many spots for beautiful photos i...
nside and out. The food was DELICIOUS and guests could not stop talking about it! My wedding coordinator, Shelby, made sure everything was exactly as I wanted while planning, and kept us all on task on the day of which made us less stressed. Brittney also helped us with planning and made it fun and personalized and also recommended a few things for us which we had not previously thought to do. Our bartender, Rich, was loved by all, and our personal server, Nina, was so attentive for us the entire evening. My girls and I loved getting ready in the beautiful bridal suite which has the perfect area for getting hair and make up done. The guys also loved the groom's suite which has a television and a foosball table to keep them busy while waiting. The entire team worked hard to have the entire venue disinfected, spotless, and all employees were wearing masks and gloves. My guests and I agreed that we felt safer and cleaner at Ashton Gardens than we do going to a grocery store! We had the most perfect wedding day (despite the pandemic) thanks to the entire team at Ashton Gardens. I highly recommend this venue to everyone!!! Thank y'all, Ashton Gardens West!!!
Response from the Vendor on 06/30/2020
Thank you so much for your feedback, Allison! Taking care of our couples and guests will always be our top priority and knowing how safe you felt means the world to us! We absolutely loved working with you and wish you the very best as you begi...
n this new life journey. Cheers!
Reviewed On 3/12/2020 by Anissa J
We got married at Ashton Gardens West and it was absolutely perfect! The venue is beautiful and was actually the first and only venue we toured and we knew it was the place we wanted to be married. The staff there are amazing and know exactly ...
what they are doing! Our wedding coordinator was Reem and she was INCREDIBLE! She made our wedding run so smoothly. If anything did go wrong or out of the ordinary I had no idea about it because Reem took care of absolutely everything. I guarantee my wedding would have fallen apart without her. My wedding is everything and more that I wanted it to be. Everyone told us how beautiful our wedding was during the wedding and even after. Ashton Garddens totally made all my wedding dreams come true! Trust me, you NEED to tour Ashton Gardens and give it a try!
Response from the Vendor on 03/13/2020
Congratulations on your recent wedding. Anissa! We loved working with you and truly appreciate all of your kind feedback. We hope you and your family were able to create beautiful, lifelong memories. Thanks again and cheers!
Reviewed On 2/27/2020 by Jawaher A
I got married at the West locaiton on 2/22/2020. I cannot speak highly enough of this venue and the team there. The venue is just gorgeous by itself but the team is truly what made it such an amazing experience. Reem was my coordinator and I ca...
nnot give her enough praise for the amazing work she did. She is ON IT. Reem was extremely kind and professional, she completely took anything I was anxious about and made me feel confident at how beautiful my wedding would be (and it was). The food was DELICIOUS! I did not get to attend my tasting but was not dissapointed with the food quality and service given to my guests at the wedding!I highly reccomend this venue to any bride looking for an all in one! Venue, Food, Coordinator, Decor, Photobooth, Drinks, Fun- they got it all!
Response from the Vendor on 02/27/2020
Thank you so much for your review! Our team strives to provide the ultimate guest experience and to hear your feedback really makes our day. It was a pleasure serving you and we wish you all the best in your new life adventure. Cheers!
Reviewed On 8/05/2019 by Guidry K
Venue was beautiful and the food was really good! The wait staff were very professional and attended to our guests. Our coordinator was amazing! We had such a great time and are still receiving compliments about our big day! Thank you so much!
Response from the Vendor on 08/06/2019
Congratulations on your recent wedding, Guidry! We loved working with you and are so happy to hear that you and your friends & family had such a wonderful time. We truly appreciate the support. Cheers!
Reviewed On 7/15/2019 by Sarah D
Ashton Gardens Houston West - the most amazing venue and staff! My coordinator Reem went above and beyond making my life easy planning my wedding. She is so detail oriented and responsive. Brittney with sales was also great to work with. Ashton...
Gardens is great because you can do everything there through them - ceremony, reception, catering, bar and decorations. I did some upgrades with them including a photobooth, gobo with our names on the wall and a candlelight ceremony. The venue itself is beautiful and doesn't require much decorating. The food is amazing too. The guests loved the plated dinner, especially the passed appetizers during cocktail hour. They worked with me to create a custom bar package that fit my budget. I used recommended vendors for floral, cake and photography - and was very happy. You get what you pay for plus so much more with Ashton Gardens.
Response from the Vendor on 07/22/2019
Congratulations on your recent wedding, Sarah! We are so happy to hear that our team pulled out all the stops and made your day so special. Making the wedding planning process stress-free is so important to us and we hope you and your family w...
ere able to create beautiful, life long memories, Thank you for all the support! Cheers!
Reviewed On 7/11/2019 by Andrea B
We chose Ashton Gardens for the beauty and affordability and couldn’t be happier with our choice! We got so many compliments on the venue! Caitlyn, our coordinator, made everything so simple and was always there to answer any question or last-m...
inute change we had. The entire team was kind and professional and helped our day run smoothly! The one thing to note is that the tasting is not specific to your wedding. We didn’t get to try the appetizers and entree that we chose, which was a bit nerve wracking, but it was delicious! We didn’t mind, but just something to be aware of. My husband and I would highly recommend Ashton Gardens as it is GORGEOUS and they make wedding planning so dang easy!
Response from the Vendor on 07/12/2019
Thank you so much for your review, Andrea! We are so happy to hear you and your family had such a wonderful planning experience with our team and that made everything such a breeze. We loved working with you and wish you and your husband all t...
he best as you begin this new life journey. Cheers!
Reviewed On 5/11/2019 by Paige P
Ashton Gardens Houston West (their Clay Road location) was just amazing to work with! Scarlett was our coordinator and she did a fabulous job. But truly, every staff member we communicated with was wonderful - Brittany and Reem were delightful ...
as well! Being a mom while planning a wedding made our meetings slightly scattered and Scarlett did a fabulous job of tracking my ideas even through the distractions of my one year old chiming in. Every detail of the day was completely on point with what we discussed in our planning meetings and she was truly our super star! She also did an AWESOME job working with our photographer to tag team keeping everything moving gracefully through the evening. The food was incredible - our guests are still talking about how great it was! And, the bridal and groom suites were perfect and spacious for us and our large troop to get ready in! Plus - they were so accommodating in allowing our nanny to watch our three littlest guests in the bridal suite during the reception! We loved every moment of planning our wedding with Ashton Gardens and our day was perfect for us!!
Response from the Vendor on 05/13/2019
Congratulations on your recent wedding, Paige! We are so happy to hear that you and your guests had such an amazing, overall experience and that your wedding day was everything you hoped it would be! We love our staff and are so thankful for t...
hem and their hard work. We wish you a lifetime of happiness as you begin this new journey. Thank you again and cheers!
Reviewed On 2/09/2019 by Nicole S
Caitlyn Donahue was my wedding coordinator and let me tell you I don't know how this lady does this for a living. A wedding can be a very stressful day but Caitlyn kept her cool and helped everything flow as smoothly as possible. She was ther...
e whenever I needed her and told everyone where to be and when. This venue also sets up the decor FOR you so you don't have to worry about it and I had several tables with pictures on them that Caitlyn set up PERFECTLY. I couldn't believe was a good job she did. All the decor came out exactly how I had imagined it. She helped the ceremony run flawlessly and I can't thank her enough. She also maintained her kindness and patience even when I got short tempered and stressed. The venue is absolutely beautiful and everything it is talked up to be. The only downside is that you only get access to the venue 2 hours before the ceremony starts and the whole even (ceremony and reception) can only be for 4 hours. Otherwise I wouldn't change a thing! The food is delicious and they have a lot of options to keep you on the lowest budget possible if you need to. They offer everything they have but don't push the expensive extras if you don't want them. They offer several bar packages to keep it affordable!
Response from the Vendor on 02/11/2019
Congratulations on your recent wedding, Nicole! We love that our staff made your day unforgettable and love to hear Caitlyn did such an amazing job on your big day! We wish you all the best as you begin this new life journey and appreciate all ...
of your support. Cheers!
Reviewed On 12/27/2018 by Tara B
Very elegant place. Holds slot of people
Response from the Vendor on 12/31/2018
Thanks so much for the review, Tara! Cheers!
Reviewed On 9/12/2018 by Ellen B
I tend to prefer very modern styles and was originally looking for that in a venue. When we found Ashton Gardens at first I was a little worried that it was too classic/traditional for my taste and a little too much of a generic wedding venue. ...
I must say that I was a little worried how everything would turn out with my style. I can honestly say that my worries were for nothing. The venue was beautiful, and looked magical in the evening light. The food ended up being GREAT, despite a tasting that was a little lacking. (I’ve had multiple guests contact me about the food we served saying it was some of the best wedding food they’d ever had.) I did cover up some details that I didn’t love (tablecloths for the pedestal tables, etc.) but honestly the look and feel of the space are so nice on the day of. I can say that everything is an upcharge, from the photo booth to any alcohol in the getting ready suites, but that’s to be expected from any wedding venue these days. Our coordinator (Katie) was really great. She answered my countless emails within 30 minutes every time and was so great on the day of. She really did help everything run smoothly and was indispensable during the whole process. Overall, I would recommend Ashton Gardens!
Response from the Vendor on 09/14/2018
Congratulations on your recent wedding, Ellen! We are so happy to hear your wedding was an overall success and that our entire team made every detail flow seamlessly. We wish you the very best as you begin this new chapter and we appreciate yo...
u entrusting us with your special event. Cheers!
Reviewed On 7/29/2018 by Mary Paige S
Ashton Gardens was amazing from the start. They helped us get an exact quote when we first started looking for a venue, and through the whole wedding process, they managed to keep us within that quote, and even a bit lower. They were very profe...
ssional and knowledgeable about weddings. I felt like they were truly interested in helping us have the best day. They have been in the business awhile and they know what works and doesn't work. Our day - of- coordinator, Reem, was absolutely incredible. She helped walk us through every detail and timeline aspect of the wedding. When it came to the big day, she made sure everything ran smoothly and that we had what we needed. She was calm and collected and I didn't have to worry about anything. She set up the ballroom/reception area and everything was as I had asked. What an incredible venue and staff!
Response from the Vendor on 07/30/2018
Congratulations on your recent wedding! We are so happy to hear you had such a wonderful experience and that the team pulled out all the stops for your big day. Reem is such an amazing asset to our sales and planning team and we will be sure t...
o share your feedback. We wish you all the best as you begin this new life chapter. Cheers!
Reviewed On 7/21/2018 by Courtney C
Just amazing! From the first time I saw Ashton Gardens West (under construction) I knew I wanted my wedding here and I’m beyond grateful I was able to make my dreams come true! The chapel is breathtaking and makes for gorgeous pictures! The rec...
eption hall is very highly finished and can be dressed up or dressed down. We used half of the ballroom and there was more than enough space! From the beginning of signing the contract to the very end with everything in between, Brittney was a blessing! She answered all questions I had quickly and always made me feel like I was the only bride having a wedding there. During one of the planning meetings we met Scarlett who also assisted Brittney in the end. I brought in a lot of my own decor and they were so accommodating and made all of my visions become a reality! The food was delicious and we had nothing but compliments from all the guests about how beautiful the venue was and how good the food tasted! I will forever be grateful for Brittney, Scarlett and Ashton Gardens West for making my dream day a perfect day! THANK YOU!!
Response from the Vendor on 07/23/2018
Thank you so much for your feedback, Lydia! We would love to hear more about what brought you to your rating and how we might be able to improve our guest experience. We look forward to hearing from you! Cheers!
Reviewed On 7/01/2018 by Sarah B
I enjoyed working with the Ashton Gardens team for my wedding. They were extremely helpful and were always happy to answer my questions or explain how something would work the day of the wedding. I appreciated how organized they were through th...
e planning process - including all our scheduled meetings and the tasting. The vendors they recommend were great, and you can tell they are professionals at what they do. The only thing I was disappointed in was my request for how to set up the decor for the wedding was not executed exactly to my liking/directions, but besides that everything ran very smoothly!
Response from the Vendor on 07/02/2018
Thank you so much for your review and congratulations on your recent wedding! We are so happy to hear that your overall experience was excellent. We wish you all the best as you begin this new life journey. Thank you for entrusting us with your...
big day! Cheers!
Reviewed On 6/05/2018 by Heba s
This review that I am writing is later than I had desired it to be because of the hectic new wedding planning I've had to plan in a matter of three months due to Ashton Gardens. My wedding planning with Ashton gardens began with an inquiry that...
did not get a response until a week later, and the response only came after emailing the staff about my inquiry. Nonetheless, my fiance and I went with Ashton gardens but we should have taken their behaviour as a warning. Throughout my wedding planning with Brittney Smith, whenever I requested anything, I was met with an unaccommodating, dry, denial; about absolutely anything. This worried me, because I felt like their behavior was a reflection of the service on the wedding day. I was afraid that they would make my day more difficult given how they were unaccommodating in the planning. I worried about their service in regards to food, setup, and hospitality with the guests. I made it clear to Brittney with this exact message just four, four months before the wedding, "Brittney, I am having an issue in which we believe your unaccomodation to make the bride and groom happy throughout this planning process will be a reflection on Ashton Garden's service and standards on the wedding day. I do plan on making a review after the wedding about how difficult it has been to get any sort of accommodation from the venue." The response I received was completely uncalled for, extraordinarily unprofessional, and disrespectful. My email was then forwarded without my permission and my fiance received a call with the threat of cancelling the wedding, just four months before the wedding, and conveyed the message that they would no longer want to work with me and would only work through a different member of my family, a wedding planner, or my fiance. To this, I called Brittney and let her know that I would like to speak to her manager, Shara, she provided me the number and I left her a message. Minutes after my message, my fiance, not me, gets a call the they have terminated our contract. Completely unprofessional, they would not speak to me. There was no attempt from higher staff to discuss the matter or to understand, and nothing had been said to warrant this reaction. I had to terminate contracts with furniture vendors, charger plates, makeup artists, etc. I was left with a little less than four months, four months, to find a new venue, and change everything that I had set with Ashton Gardens to a new venue. I had to notify all my guests of this change, and order and send new invitations. They know the preparation that goes into a wedding, and yet they terminated with me for nothing. I pray that anyone looking to use this venue know how disrespectful, unprofessional, unaccomdodating end extremely not understanding they are. Please take notice that they have the right to terminate three, a merely three months before your wedding date for no reason and you could be left planning a new wedding in a matter of months.
Response from the Vendor on 06/07/2018
Over the last 12 years, Ashton Gardens has built its reputation on amazing service and the incomparable respect for our couples , families, and guests. We take all compliments and criticisms of our business very seriously, and, when we make a m...
istake, we have always done whatever is necessary to ensure our couples are happy. Unfortunately, there are rare occasions when reviews are published that are inflammatory and contain misinformation, this is one of those reviews. We would also like to share that this review was allegedly written by the bride when all planning was handled by the sister of the bride, making this a false account of a first-hand experience. This wedding was contracted by the groom, who was our only contact beginning with the initial tour of the facility up to and including signing the contract for the wedding. About a month after the contract was signed, we were asked by the groom to accept correspondence and planning with the sister of the bride, to which we gladly agreed. As the planning began with our contact, we addressed many questions and accommodated where we could, however, the relationship began to sour when we could not agree to indoor sparklers and fog machines (for obvious safety reasons). She also requested that they be allowed to leave all rented furnishings and décor until the following day for pick up. It is our policy (as is with all venues) that rented and personal items be removed at the end of the event, especially given that we were to host an event the following day. At a point in the planning, the sister, being unhappy with some of our practices became extremely rude and verbally abusive toward our sales manager. After a period of this behavior, we realized we could not be productive for the bride and groom. We contacted the groom and let him know we could no longer work with the bride’s sister and requested another point of contact for future planning. The groom responded that he would have the bride’s parent’s contact us, but this did not happen. Again, the bride’s sister attempted to take over the process. At this point we contacted groom and let him know that the company has a firm position that we protect our employees from attacks and abuse from clients, relatives, or guests, and that we would be returning his deposit, and wished him well in hopes he can find a venue that meets his needs. In closing, we regret that some people feel the need to make false statements and attack our reputation, but simply put, the accusations are made by the person who’s at fault for forcing Ashton Gardens to cancel the event.
Reviewed On 5/22/2018 by Liz N
I want to begin my review with saying how amazing my coordinator, Reem, was. She is an absolute gem and made my entire day so perfect, organized, and stress free. Even before the big day, Reem did absolutely everything to make sure everything f...
or the wedding was together and she went out of her way to make sure I was happy. I am beyond thankful and can’t even put into words how much she influenced my whole wedding experience. Brides, if Reem is your coordinator I promise you that you’re in perfect hands!!! Brides- I can also tell you that if you are looking for a venue, this is the venue you should book! The ceremony space is breathtaking and the reception space is absolutely everything I could have asked for. The service is incredible and they make the planning process SO much more stress free. Thank you Ashton Gardens (specifically Reem) for making me feel like a queen on my wedding day. My husband and I could not have asked for a more perfect wedding or a more perfect coordinator and venue to trust with our big day!
Response from the Vendor on 05/23/2018
Congratulations on your recent wedding! Our team works tirelessly to make every wedding day aspect perfect and we are so happy to hear you had such a wonderful guest experience. Reem is so special to us and we love that you got to experience he...
r professionalism and attention to detail. We wish you all the best and appreciate the support. Cheers!
Reviewed On 3/14/2018 by Connie M
What a great place to get married! We got married at the West Houston location and everything went super smoothly. We didn't bring in any external decorations, but it didn't matter because the venue was so pretty! And the day of coordinator we ...
got (Reem) was worth her weight in gold! Everything went perfect and smoothly. Reem took care of messaging all the vendors to make sure everything was in line. I wouldn't change anything even if I could
Response from the Vendor on 03/19/2018
Thank you so much for your review! We are so happy to hear you had such a wonderful guest experience and that our team pulled out all the stops! Congratulations on your beautiful wedding. Cheers!
Reviewed On 1/12/2018 by Erin W
Ashton Gardens is a FABULOUS venue. The staff is so helpful, the chapel and ballroom are beautiful, and the entire wedding experience is THE BEST.
Response from the Vendor on 01/15/2018
What a beautiful review! We appreciate your feedback and are so happy to hear you had such a wonderful guest experience. Cheers!
Reviewed On 12/29/2017 by Kaneisha S
Best day of my life! Great venue great service!
Response from the Vendor on 01/18/2018
Congratulations on your recent wedding! We truly appreciate the support and wish you and your family the very best as you begin this new life chapter. Cheers!
Reviewed On 9/20/2017 by Erin K
My wedding was in July this year. I wish I could relive this day over and over. Ashton Gardens staff is incredible, and their venue is gorgeous. Having day of coordination from their staff made my life (and my family's life) SO much easier. The...
y have great style, and you can be sure to trust them as they are helping florists and vendors set up. Everyone kept saying how calm I was on my wedding day, and that's all because of the wonderful Ashton Garden staff!
Response from the Vendor on 09/21/2017
We love to hear that our couples feel at ease on their big day! We truly enjoy making everything flow and really appreciate your support. Congratulations on your new chapter and we wish you all the very best. Cheers!
Reviewed On 8/12/2017 by Kate W
My husband and I got married here July 2017. We cannot say enough about how professional everyone is who works here. We didn't have to worry about a thing the day of our wedding. They literally took care of everything! The service was amazing a...
nd we received so many compliments on how beautiful the chapel is!
Response from the Vendor on 08/17/2017
Thank you so much for your review! We wish you and your husband a lifetime of joy and happiness as you embark on your new journey. Congratulations and cheers!
Reviewed On 8/11/2017 by Henrietta D
Loved everything about this venue!
Response from the Vendor on 08/17/2017
We love that you loved everything about Ashton Gardens! Congratulations and cheers!
Reviewed On 6/20/2017 by Brittney W
This review is simply to help others in the important decision of choosing your venue for your wedding day. Let me start with saying I do not regret using Ashton Gardens. My wedding was wonderful and picturesque. ! However, one bride to another...
, I am going to air out the headaches that occurred along the way, and after the wedding. 1) Please be aware and simply ask if and when you will be able to use the bridal suite on the day of your wedding. I was told I would not have access to Ashton Gardens until 4:30 pm (with a 6:00 pm wedding) because of guests touring the facility. Honestly, their main focus was getting more business, not making my day as special as possible. 2) They do respond to emails in a somewhat timely manner (it may take up to 5 days). However, it can take multiple emails to get a simple answer about one thing. 3) If and when something goes wrong, do not expect an apology, or for Ashton Gardens to accept any responsibility. My menu was drastically changed without my knowledge. We were missing the vegetables and potatoes. When my mother emailed to inquire about the missing food we were told that these sides were actually not included in the meal we selected- a mistake our wedding coordinator made. Once they realized this mistake, they corrected the menu; however, they did not notify me. A simple phone call would have sufficed. Honestly, I think they hoped I wouldn't notice during my final wedding meeting, and I didn't. It all the pre-wedding madness it's bound to happen. However, why would I think my wedding coordinator would change my menu without checking with me? Their response to the missing food: “we’ll you signed off on it so… not our problem.” Very unprofessional. I would like to make a note that we were refunded for the price of the missing sides. Please know that this was only done after reaching as high up as possible on the employment ladder of Ashton Gardens to complain. They seemed more interested in defending each other than hearing constructive feedback from a recent customer. Had it been up to the Director of Sales and Planning no compensation, or even an apology would have been offered for the mistake. 4) I had to constantly double check my BEO and all billing. During our process we went through multiple drafts in which different details and pricing were not correct. For example, we saw we were being charged $8 per cocktail instead of $7 per cocktail. Had we not caught this slip, we would have spend hundreds of extra dollars. These critiques are not to say that Ashton Gardens is not an amazing facility to have your wedding. My wedding was beautiful and my reception even more so. I truly do appreciate my coordinator who made the actual day go very smoothly. However things such as bridal suite access, my wedding food, and billing, are not small problems to encounter. It’s also not so much that these problems occurred, but the attitude behind the staff when they were addressed. Good luck to all those brides out there!
Response from the Vendor on 07/11/2017
Thank you so much for your feedback! At Ashton Gardens, we strive to provide the very best customer experience. We are happy to take your review and share it with our team members so that they may continue to better their services. Should you n...
eed anything else, please feel free to contact us directly. Congratulations on your wedding and cheers!
Reviewed On 4/17/2017 by Diem N
My sister fell in love with Ashton Gardens when she visited the venue. Everything was beyond beautiful from the chapel to the ballroom. All the guests complimented on how beautiful and elegant the place was. We didn't use the chapel but I loved...
that we still had access to it to take pictures. The wedding coordinator was Ashley and she was AMAZING. She is the absolute sweetest person to work with and she constantly cared for my sister and her now husband. She helped with all of the little hiccups that I overlooked and accommodated to anything we wanted that wasn't on the plan. The bride and groom had the best night because of Ashton Gardens. Thank you so much for everything!
Response from the Vendor on 07/11/2017
Thank you so much for your review! We are so happy to hear your sister, new husband and everyone at the event had an exceptional experience. Cheers!
Reviewed On 3/19/2017 by Allison H
We had our wedding at Ashton Gardens West and it was absolutely beautiful! The large windows with trees lining the outside in the chapel gave it a perfect inside/outside feel. It was an evening wedding, so they had the aisle lined with candles ...
and it was breath-taking. Our wedding coordinator, Morgan, did a fantastic job and made the whole wedding planning process a breeze. It's a wonderful venue and we would recommend it to anyone!
Response from the Vendor on 08/17/2017
Thank you so much for all of your support and thoughtful words. We are so happy to hear your wedding was a complete success and wish you and your family the very best! Congratulations and cheers!
Reviewed On 1/07/2017 by courtni m
Ashton Gardens - Houston West was a dream come true for my Husband and I. Our wedding was beyond beautiful and all of our guests had such a great time! The entire Ashton Gardens staff and beautiful coordinators, Morgan and Ashley, were amazing ...
to work with and they made our day stress free.The only negative feedback we had from our day was that...we should have booked the venue for a longer time! Nobody was ready to leave! lol. Thank you Ashton Gardens - Houston West your staff will forever be etched in our hearts as we reflect on the beauty of our union on October 16, 2016. - Love, A very happy client
Response from the Vendor on 07/11/2017
Congratulations on your beautiful wedding! We love to hear when our couples and their guests have such an amazing time. We wish you and your husband all the happiness this world had to offer. Cheers!
Reviewed On 12/31/2016 by mary g
We got married at the Ashton Gardens West Houston location, and it's the perfect venue if you love greenery and natural lighting without having a wedding outside! We used the chapel (which OMG is the most beautiful chapel ever) and the ballroom...
, which made it easy for our guests to transition from one to the other without needing to drive. There was no doubt in my mind that this venue was beautiful, however, there were a few things I would have changed. First, I would have extended the time of our wedding. Our wedding was 5 hours and 30 min long, which was from 5:00 pm - 10:30 pm (including ceremony AND reception). All the vendors kept telling me that there was ample amount of time for a wedding of 200 guests, but I wish I followed my gut and extended our time. If we wanted more time, it would have cost us $300 extra for every 30 min! Since I have a large family, picture taking took up more time than expected. Secondly, we had the Sterling Buffet where your guests go up and serve themselves,. Some guests informed me that they couldn't go back for seconds because the food was already taken away. In our contract, it says that food is served for 1 hour, but I had a lot of guests inform me afterwards that they were still hungry and some didn’t even get to eat! It’s expected that guests will wonder, go to the bar, go to the Photo Booth, take pictures around the venue and etc. So giving my guests 1 hour to eat didn't work. In all, when planning a wedding, you don't really know what will work and will not work. Time was definitely a factor. I wish our wedding planner had asked us if we wanted to extend our time the day of the wedding. It’s impossible to know if you want to extend it beforehand. Upon signing the contract we only paid for an additional 30 minutes, but if our wedding planner would have asked us the day of our wedding, we would have paid the extra money to extend with all vendors. Other than that, we had a beautiful wedding within budget and everyone had fun.
Reviewed On 11/29/2016 by Haleigh B
I got married at Ashton Gardens West Houston. I LOVED the chapel so much. I was married at night and paid a little extra for the moonlight package, the whole chapel was lit by candles! I had compliments from so many guests on how beautiful the ...
chapel was.
Response from the Vendor on 07/11/2017
We greatly appreciate your review! The Moonlight package is so special and we are so happy to hear you loved it for your big day! From our Ashton Gardens family to yours, congratulations and cheers!
Reviewed On 8/10/2016 by Haley C
Ashton Gardens is the perfect wedding venue for every bride and groom! They did an amazing job helping me get all the final details together and made my wedding day go so smoothly. My wedding planner was Ashley and SHE IS THE BEST EVER! She too...
k such great care of my husband and I throughout the wedding planning process, the wedding day, and always made us feel so calm and happy. The only down side is that there is not a good location to take outdoor pictures except in front of their signature doors. Their food was also SOOO good! Ashton Gardens knows how to throw a fun wedding with so much class! Loved it!
Response from the Vendor on 07/11/2017
Thank you so much for your review! We are so happy to hear your experience was wonderful and wish you and your husband all the happiness in the world. Congratulations and cheers!
Reviewed On 7/25/2016 by Victoria L
My husband and I got married here at the West Location and it was amazing, The entire process was smooth our wedding planner was Brittney and she was amazing!! She handled any and all questions we had and was always responsive, the venue itself...
was great the chapel and reception was beautiful. We got the sterling buffet package and it was delicious and everyone loved the food, Also, everyone said the drinks were great and not weak so I was happy about that. However, the only complaint is that people were bringing there glasses to the dance floors because for some reason drinks were being picked up from the table regardless if they were full or not. I did not get a chance to witness this but if it was true that would be the only thing to watch out for. Other than that the night and process was great.
Response from the Vendor on 11/18/2016
Thank you so much for your feedback! We truly appreciate your response and will absolutely share the details of your review with our service staff. We truly appreciate you entrusting Ashton Gardens to host your special day and wish you and your...
husband all the happiness in the world. Cheers!
Reviewed On 4/12/2016 by Janine O
DO NOT USE THIS VENUE! The chapel was a dream. So beautiful and small that it filled up beautifully. That's where it ends... The food is sub par. You could point in any direction and find way better food at a restaurant. The Staff are prissy...
and a bucket of 6 beer cost $172.oo Really??!!The hall stunk as soon as the reception started(which was only 100 people AND we rented both sides so that we would be the only ones there!) The $41 per person open bar RAN OUT of liquor. (my family and friends didnt drink much either). The venue lost the majority of my stuff (sleeves to my dress, cards with money went missing, boxes from decorations, I ended up having to pay the florist for "lost" vases.) My top layer of cake was cut up and served. Even though I specifically asked the venue and baker to leave instructions to save it for me! and what was saved was butchered! The grounds were awful- the pillars are NOT REAL so don't even think of doing a picture leaning against them. I couldn't do any pictures in the grass as everything was overwatered and it hadn't rained for several day before the wedding. None of the special food allergies were accommodated- oh sure they say they understand. But then they serve you a salad with cheese in it when you are allergic to DAIRY! and say that it wont happen again... It was too late. I ate the salad that I didn't know had cheese on it!! I could go on and on... Even the DJ they recommended was awful. Please take my advise.. for this amount of money find someplace that knows what they are doing. Ashton Gardens West clearly does not.
Reviewed On 3/21/2016 by Kimberly I
Our wedding was at Ashton Gardens West, and our event coordinator, Bethany, was THE best. The entire planning process, she was very accommodating & quick to respond to any questions I had. The day of, she was there, making sure everything went ...
smoothly and on time. Not to mention the venue itself is brand new & kept very clean. I would definitely recommend them!
Response from the Vendor on 03/22/2016
Thank you so much for your review! We are so happy to hear our team was able to work together and bring you the wedding of your dreams. We appreciate your support and wish you all the best as you begin this new life chapter. Cheers!
Reviewed On 2/18/2016 by Adrian H
I got married on February 12th at the West Houston location. Everything was fabulous. My guest can't stop talking about the Venue. We worked with Megan McFarland and she was wonderful through the moment we first looked at the venue until the ...
moment we left as husband and wife!
Response from the Vendor on 02/22/2016
Congratulations on your recent wedding! We are so happy to hear everything went smoothly and that your event was a success. We wish you and your husband the very best as you begin your new chapter together. Thank you again and cheer!
Reviewed On 12/31/2015 by Rachel B
I got married in August at Ashton Gardens and I was beyond happy with my experience. I worked with Shara in the beginning for contract details and Bethany was my coordinator for my wedding. Both of these ladies (and the entire staff) went above...
and beyond to make sure our day was everything we wanted. They did an incredible job with everything and everyone raved about what a perfect day it was! The venue was beautiful and you can tell they are proud of what they do. The grounds are well kept and everything was so clean and nice for us. I could just live in their chapel, its so beautiful! The Ashton Garden team will make sure everything runs smoothly for you from your rehearsal to the timeline of your wedding day so you can just sit back and enjoy your wedding day. And not to mention the delicious food! You MUST get the mac n cheese bar! I had a brunch wedding on a Sunday and they just made it feel perfect, everyone loved the food! Thank you so much to the entire Ashton Gardens team! You were all so wonderful! -Rachel
Response from the Vendor on 01/06/2016
Congratulations on your recent wedding, Rachel! We are so happy to hear you had such a wonderful planning and event experience with Ashton Gardens. We truly appreciate your support and hope you were able to create lifelong memories with our fac...
ility. Thank you again and cheers!
Reviewed On 12/23/2015 by Ashley K
I just had my ceremony and reception at the new Ashton Gardens location on 12/12 and loved everything about the day! My coordinator Megan made everything go so wonderfully and she was a dream to work with. All the other staff that I worked wi...
th or came into contact with were wonderful. This venue has a lot to offer for the bride that wants a chapel and venue next to each other. Highly recommend!
Response from the Vendor on 12/28/2015
Thank you so much for your review! We love to hear when our staff pulls together to give you the wedding of your dreams. We truly appreciate your support and wish you the very best as you begin your new chapter. Cheers!
Reviewed On 11/18/2015 by a member
Words can't explain how thankful I am to My coordinator (BETHANY STANTON) for making my dream wedding at ASHTON GARDENS WEST a memorable one. I have always prayed for a wedding where I don't have to worry about anything and believe everything w...
ill turn out ok. The Ambiance was breath taking, the food was spot on, the organization and the commitment of the staff was totally off the chart "wow". I will recommend ASHTON GARDENS to all the upcoming love birds anytime and always because I haven't found any area to fault the level of organization on my wedding day. I am glad I got the perfect wedding venue for my perfect day. Thank you ASHTON GARDENS. Love, Chinenye Oguchi.
Response from the Vendor on 11/19/2015
Chinenye- We truly appreciate you taking the time to review Ashton Gardens! We love to hear when that our couples and their guests enjoy their time not only at our venue, but also with our staff. Congratulations on your perfect wedding and we w...
ish you all the joy and happiness in the world! Cheers!
Reviewed On 9/29/2015 by a member
We had both the ceremony and the reception at the new Clay Road Ashton Gardens. I worked with Megan McFarland. She was an absolute blessing to work with. She responded to every call and request right away, and was very upfront and informativ...
e about the details and worked hard to accommodate all of our needs. She ran the wedding like a pro, and even unpacked many of the decorations to help me get the reception ready. She always had a smile on her face, and managed all the wedding jitters and anxiety with complete calm! Those are the things this Mom appreciates most about a wedding coordinator! The facility is beautiful - amazing chapel, and it really is perfect as it is. The reception room is easy to decorate as it is neutral and goes with about anything - however, it doesn't require much to make it your own. The food was plentiful and very tasty. They made my daughter's wedding day a perfect day! All of the comments that we heard from our guests were how beautiful the venue was and how much they enjoyed the meal. I have no complaints - start to finish!
Response from the Vendor on 10/08/2015
Congratulations on your daughter's recent wedding! We are so happy to hear that your event was managed so professionally and that everything went smoothly. We hope that your time with us at Ashton Gardens has provided you and your family many h...
appy memories for years to come. Please let us know if you need anything else at all. Thank you for entrusting us with your daughter's special day. Cheers!

Contact Info for Ashton Gardens West Houston by Walters Wedding Estates

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18002 Clay Rd, Houston, TX(281) 656-2449
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