$140 starting price
300+ guest capacity
This venue can host 300+ guests
About this vendor
Waterfront Ballroom or Aquarium Venue & Hotels
Atlantis Banquets & Events: Your once-in-a-lifetime celebration deserves our one-of-a-kind setting.
Celebrate your love story in a venue as unique as your journey together.
Atlantis Banquets & Events offers two incredible wedding venue:
• The Sea Star Ballroom, a stunning, traditional ballroom overlooking the serene Peconic River.
• The Long Island Aquarium, an extraordinary setting with unforgettable aquatic displays.
Facilities and Capacity
Our venues provide options to suit every couple's vision:
• The Sea Star Ballroom accommodates up to 340 guests, offering a classic, elegant atmosphere with stylish décor and a sophisticated marbled foyer adorned by a Chihuly-style chandelier. The ballroom provides a welcoming ambiance with beautiful waterfront views of the Peconic River, creating a picturesque backdrop for your special day.
• The Long Island Aquarium holds up to 290 guests and delivers a truly unique experience. Imagine celebrating with your family and friends, surrounded by marine life, like sharks, a giant Pacific octopus and tropical fish from around the world, a celebration your guests will never forget.
Enhance your celebration with unique photo opportunities. Take memorable photos in our indoor, always blooming Butterfly Garden, or alongside our African Penguins, or with a California Sea Lion.
For your ceremony, we offer several indoor / outdoor options, including the picturesque Sea Star Foyer, the Riverside Pavilion along the banks of the Peconic River, the newly renovated and elegant Riverfront Room, or the lively Sea Lion Coliseum.
Catering and Services:
At Atlantis Banquets & Events, we pride ourselves on offering customizable wedding packages to match your style and taste. Choose from buffet or plated dinner options, or opt for our All-Inclusive Wedding package for a seamless planning experience. Small groups are also warmly welcomed.
We’re more than just a venue; we’re your full-service catering partner for all your wedding-related celebrations, including bridal showers, engagement parties, rehearsal dinners, post-wedding brunches, and more. Our dedicated event staff ensure every detail is handled with care, leaving you free to enjoy every moment.
Featured Amenities
• Exclusive Attention: We host only one wedding at a time, ensuring personalized service and focus on your event.
• Bridal Suite: Access a private, luxurious bridal suite with vanity, food, and beverages for your relaxation.
• Professional Event Staff: Receive support from a dedicated team, including a personal bridal attendant, maître d’, and professional wait staff providing excellent service.
• Valet Parking included in all wedding packages for your guests’ convenience.
• Accommodations: Offer your guests convenient lodging at our on-site hotels; the Hyatt Place Long Island/East End and The Preston Hotel, both with luxurious amenities.
With a combination of many unique settings, Schedule a tour today to explore your options.
Craig Alexander 934-451-8012
Pricing details
Starting prices
Reception:
Contact for price
Ceremony:
$1,500
Bar services:
Contact for price
Catering:
Contact for price
Starting prices don't include service fees, taxes, gratuity, and rental fees. Guest count and seasonality may also affect prices. Peak season for this venue is May-Oct.
Amenities + details
Ceremony Area
Covered Outdoors Space
Dressing Room
Handicap Accessible
Indoor Event Space
Liability Insurance
On-Site Accommodations
Outdoor Event Space
Reception Area
Wireless Internet
Ceremony Types
- Civil Union
- Commitment Ceremony
- Elopement
- Interfaith Ceremony
- Non-Religious Ceremony
- Religious Ceremony
Guest Capacity
- 300+
Settings
- Ballroom
- Beach
- Waterfront
- Garden
- Hotel
- Park
Venue Service Offerings
- Bar & Drinks
- Cakes & Desserts
- Cupcakes
- Other Desserts
- Destination Weddings
- Destination Wedding Packages
Awards and Affiliations
Reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
4.6
out of 5.088 reviews
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Atlantis Banquets and Events is highly praised by multiple reviewers for its stunning and unique venue overlooking the water with a sunset view, including dancing and dining at the Long Island Aquarium. Guests appreciated the exquisite food and the professional, courteous staff who kept the event running smoothly. Reviewers highlighted the responsiveness and helpfulness of staff members like Joan, Bryan, and bridal attendants. Vendor packages, including a DJ, florist, and photographer, added to the overall positive experience, although there were mixed reviews about the photographer's services. Overall, the venue is described as a hidden gem with amazing staff and excellent services, making it a memorable and dreamlike location for weddings.Review photos
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From our initial tour of the venue, we knew that Atlantis Banquets and Events was where we wanted to have our wedding. If you are looking for an incredibly unique experience, this is it: The venue overlooks the water so guests were able to watch the sunset over the water during cocktail hour, and then, everyone moved inside to the Long Island Aquarium where they were able to dance and dine amongst the fish tanks. The aquarium transformed that evening into what felt like an enchanting underwater forest. Atlantis has an in-house caterer, and the food was exquisite. We received comments from guests who are notoriously picky eaters, and they said this was the first wedding where they’ve been able to eat (and enjoy) the food! There was a huge team working the evening of our wedding, and they kept everything running smoothly. The staff were all incredibly professional and kind throughout the night. We worked with Joan and Bryan throughout the planning process, and they were absolutely wonderful. They were responsive, detailed, and helpful throughout the year as we planned and finalized event details. They also helped us coordinate our after party AND our hotel block (both within a few steps of the venue). I truly think Atlantis Banquets and Events, and the Long Island Aquarium, is a hidden gem of event venues on Long Island. The location is stunning and conveniently located in downtown Riverhead, the venue is so unique and beautiful, the food is delicious, and the staff is wonderful. Take a tour of the venue – You won’t regret it!
Our daughter and son-in-law were married and had their reception at Atlantis Banquets and Events’ Sea Star Ballroom in Riverhead, NY.
The event was magnificent and far exceeded our expectations. The cocktail hour was extremely bountiful and beautifully displayed. Picture perfect. The items were restocked as fast as they were consumed. There were an astonishing amount of selections to choose from. All made to perfection and all delicious. The choice of five dinner entrees was impressive. According to the guests and ourselves, all were flavorful and generous dishes prepared as requested. The desserts and cordial bar were enjoyed by all. The entire staff was courteous and professional and kept a steady flow of the event.
The grand ballroom itself is a beautiful venue that overlooks the Peconic River and is conveniently situated between the Hyatt Hotel and the Long Island Aquarium. All part of the Atlantis complex. It was a pleasant and cozy experience to gather together for the free buffet breakfast with our guests who stayed overnight at the Hyatt. Some opted to visit the Aquarium to add to their weekend festivities.
All the vendors suggested by Atlantis were professionals and each proficient in their craft. The lighting was dazzling. The floral displays were stunning. The DJ and MC were very energetic and kept the party fun-filled and lively. The music was perfectly balanced for all ages. Photographers Mike and Joe were patient and courteous. We found that their vibrant personalities added to the entertainment.
All this perfection would not have been possible without the incredible patience and professionalism of our Sales Manager Joan LaRosa.
Joan spent a full year responding to our every question and replying to our many emails. Offering suggestions and improving on our own. All the time with genuine and concern to create a couple’s dream come true. We could not thank her enough.
We are all still in the afterglow of the Atlantis experience and wish the same for those who are lucky enough to choose the same.
Response from the Vendor on 10/16/2024
Thank you, John. We all thank you for the kind comments.
We will forward your kind words to your vendors as well: Absolute Entertainment, ADA Photography and Dalsimer, Spitz and Peck Florists.
Atlantis Banquet Hall was AMAZING!! I got married there this past weekend 9/20/24 and it was the best day ever. I dealt a lot with Joan and Bryan and they were both sooo helpful and so responsive to everything I sent/asked them. The food was amazing, so many guests raved about it. They were also so accomodating with things I asked for, they let me use the lobby to take pictures for as long as I needed before setting up. I would definitely recommend getting married here. The one I would say is if you want to be able to take pictures all over (lobby, aquarium, outside) just make sure there's not another event in one of the other places (example in the Aquarium if you're getting married in the Sea Star) just because I didn't know until last minute and its good to know for planning for your photographer. But the staff, food, experience 10/10 if you are considering getting married there I would do it!
Response from the Vendor on 10/16/2024
Thank you, Victoria. It was a pleasure helping you and Liam on your wedding journey!
Any questions?
From start to finish AB&E was absolutely AMAZING! Craig who we started with, was attentive, fun, genuinely cares about what questions we asked and what we wanted. He truly made our experience perfect! Bryan our coordinator was so nice, and answered our questions fast! The set up of our day was beautiful! Ran flawlessly! Our guests thought the food was delicious! My only gripe was the bridal attendant. She was fantastic in the beginning and as the night went on, she disappeared. But it wasn’t a big deal because all of the other workers were helpful! If I could do that day all over again, I would in a heartbeat!. Atlantis Banquets & Events is 1 of a kind!
Response from the Vendor on 10/16/2024
Thank you, Ashleigh, for your kind words. Congratulations to you and Michael!
Our wedding day at Atlantis Banquets was truly the most wonderful day of our lives. From the start, the team went above and beyond to make everything perfect. Planning was made so easy, with quick responses to all our questions and needs. The staff's attention to detail was impeccable, ensuring that every aspect of our special day was attended to.
The positive energy and support from the staff were truly memorable. They not only accommodated our requests with grace but also offered creative suggestions that enhanced the beauty of our event. From the beautiful decor setup to the delicious food served, every moment was filled with warmth and care.
Looking back, we feel incredibly grateful to have chosen Atlantis Banquets for our wedding. The care and dedication shown by the team made our day truly unforgettable. We highly recommend them to any couple looking for a venue that not only meets but exceeds expectations. Thank you, Atlantis Banquets, for making our wedding day a dream come true.
Response from the Vendor on 10/16/2024
Thank you, Isabelle. Congratulations to you and Shane!
My husband and I really, truly loved having our wedding at Atlantis. We had a 75 person wedding in January 2023. The process of planning the wedding from booking to show day was relatively smooth and much less chaotic than I was expecting. Joan LaRosa, our sales manager, was with us every step of the way to make sure our vision came to life. She fulfilled every request we had, including making sure I had vegan and non-dairy food options. Every detail was considered.
Our ceremony was in the Sea Star Ballroom lobby which was enchanting and gorgeous. I made an unforgettable entrance down their grand staircase (didn't fall!). Our reception was in the aquarium itself and it could not have been more beautiful. The set up was great, the ambiance was calm but cheerful. We also got to take photos with the cutest penguin named Dwayne (I recommend him).
Our bridal attendant, Christina, was really the star of the show. Anything we needed, she was there. While waiting for the ceremony to start, I was nervously sitting at the top of the stairs and Christina brought me about three glasses of champagne at my request and I love her for that. During our cocktail hour I was busy greeting guests but desperately wanted a plate of coconut shrimp but by the time I could sit down to have it, it was all gone. Christina was on it and got the kitchen to make me my own plate of shrimp. At the end of the night she packed up all our things and walked us next door to our hotel room and made sure we were all taken care of before bidding us adieu. I made sure to tell her I loved her and that she was an angel.
For our vendors, we chose a three vendor package through Atlantis. This included a DJ, florist, and photographer. I have nothing but good things to say about the florist (Dalsimer, Spitz and Peck) and DJ (Absolute DJs). I really wanted a cascade bouquet for myself and what the florist made for me exceeded my expectations and I got so many compliments on it. The DJ was used for ceremony and reception and both went so smooth. The vibe created by the DJ has stuck out as a main memory from that day.
The only complaint at all that I have for the whole wedding experience is with the photographer (Marco Photography). The experience taking the photos as well as the photos themselves were stressful and frankly unprofessional. We felt we were rushed the whole time taking photos and were uncomfortable with some of the awkward poses we were put in despite protesting. Some of the photo locations were weird, like a photo of my mom and I taken in front of the air conditioner in the hotel room, a photo of me that was taken next to the ice machine in the hotel, and our first look being done with a bunch of chairs in the background. The photos that were sent to us were really unattractive and in my opinion unacceptable. Over exposed, excessive flash and backlighting, very poor editing. There was nothing soft or elegant or romantic about them. They felt harsh and garish. I made my feelings known and thus began 7 months of back and forth with them to get the photos re-edited, design our thank you cards, and get the album and all prints back. I've left out a lot of details for brevity but the experience was absolutely terrible and overall I do not recommend this vendor to anyone.
I highly recommend Atlantis Banquets and Events if you want a really unique wedding experience that you and your loved ones will remember forever.
Response from the Vendor on 12/21/2023
Hi Gina,
Thank you so much for your kind words! It was our pleasure to create a magical wedding day for you and Breno.
I'm sorry you had a less than perfect experience with Marco. We always hear wonderful things about his work. Your experience...
seems uncharacteristic for his company. I hope, in the end, everything turned out well with your photos.
Best wishes for a long and healthy marriage!
Highly recommend having your wedding/other event at Atlantis Aquarium. The staff were all so helpful from planning our wedding to executing the day beautifully. I have to commend the bridal attendants in particular. They were absolutely fantastic and I really appreciated them being there for me throughout the night.
Response from the Vendor on 12/14/2023
Thank you, Kaylin, for your kind comments. It was our pleasure to host you and Edwin on your wedding day. The pictures look beautiful!
Joan
Absolutely amazing. The food was out of this world. They are very organized and the staff is amazing.
I wish they had an inside garden or anything that could accommodate rainy days. Pictures were very bland (not the photographer’s fault) I didn’t invest in flower because I thought I’d be taking pictures outside.
Can't say enough about this venue! We had an amazing day. Everyone was so nice and attentive. The entire experience from start to finish was awesome. We wanted a truly memorable and unique venue and we got it for an affordable price! Definitely recommend the sea lion and penguin photos! So fun!!
Our daughter and son in law just had their wedding at Atlantis Banquets and Events. It was pure magic from start to finish!!! The planning stages were made a lot easier. We worked with Joan and she was wonderful !!! Great advice and helpful. The venue transforms into an amazing place. It is so beautiful. Our guests were blown away!!! The food was absolutely delicious!!! Lots of amazing dishes to choose from. We did the ceremony in the boat house, the cocktail hour around the coy fish pond and inside the tent and the reception in the room with all the tanks. The staff was super helpful and accommodating. They made the wedding work like a well oiled machine !! They worked very hard and were always smiling and attentive to our guests. We took a vendor package which was available. It included a baker , photographer, DJ and Florist. We had a few of each to choose from. Every single vendor we chose was fabulous. The florist created beautiful arrangements to enhance the ambiance of the room. The dj kept the party fun and exciting and the photographer was awesome!! The cake was delicious and beautiful. We did add to our vendor package We also did add ons to the menu but all worth it!! This venue is pure magic. The staff are ultimate professionals and I’m sure people are still talking about this wedding !! Guests were impressed with everything!!! We thank the staff, Joan , Bryan and all the vendors for giving our daughter and son in law a wedding you can only dream about !!
Response from the Vendor on 06/29/2023
Hi Robin,
Thank you for the beautiful review. It was our pleasure to create the perfect wedding day for Samantha and Sean. We wish them the best of luck in their marriage.
Joan
I have nothing but wonderful things to say about this venue. Everything, from the staff to the food, exceeded my expectations.
My husband and I worked with Joan and Bryan in the months leading up to the big day, and they were wonderful. Their professionalism and amiability put me at ease, and I can honestly say — as the bride — I was never all that stressed during the planning process.
I'd also like to give a shout-out to all the staff members who worked our wedding the night-of. My bridal assistant was fantastic, always checking in and asking if my husband or I needed anything. She even got us some extra entrees to take back to the hotel room. Also, towards the end of the night, I noticed my pearl bracelet (an old family heirloom) had broken. My bridesmaids worked with some staff to search the floor, and we ended up finding 5/6 of the missing pearls!
The care and conscientiousness of each and every staff member did not go unnoticed, and I definitely recommend Atlantis to anyone getting married on Long Island.
Many guests came up to my husband and I to compliment Atlantis as well — in terms of the pure uniqueness of the venue, how delicious the food was, and how great the staff members were.
Thanks to this venue and its very caring staff, my husband and I had a truly wonderful and unforgettable wedding.
Our wedding day was everything we could have imagined, and more. Atlantis was a pleasure to work with, communicated promptly and effectively. They are super flexible with planning and were always willing to answer any questions and help however they could. We absolutely loved working with Joan and Bryan to help our vision come to life. Scott was our captain the day of and he absolutely killed it, everything ran so smoothly (at least as far as we could tell)! We had a REALLY big wedding, and Scott and the rest of his team were able to coordinate the timing down to the minute, and stick to it! Shout out to Liz, the best bridal attendant ever- we always had a full glass, food in front of us, and she was willing to do anything we asked. The food, both during cocktail hour, and the plated entrees were to DIE for. We are still having people reach out weeks after telling us how great the food was, and how great the bartenders, and wait staff were at each table. We are soooo grateful for all of the time and energy that Atlantis Banquets and Events put into our special day. Can't recommend this venue enough!
Just had our wedding with Atlantis Banquets and Events. Absolutely beautiful day. The best part is that just about everything is included in the original price, from food to lighting to the fantastic staff! Everyone was so sincerely kind and did everything to ensure that the day went absolutely perfect! (They even snuck us through the back room and service elevator to prevent guests from seeing us ahead of time) I can honestly say that there was not a single thing that I had to worry about on the day of. Absolutely recommend them
Response from the Vendor on 03/23/2022
Hello Erica & Heather,
Thank you so much for your kind words.
The Atlantis family wishes you both long happy lives together !
We had our 11/6/21 wedding here and I'm SO happy that we chose this venue! Everything was exactly as promised and our guests are still talking about how awesome the venue was! There weren't any hidden costs and their staff helped us with everything so much from the day we booked to the actual day of the wedding - we did not have to do ANY work on the day of the wedding which was amazing! We had our cocktail hour (actually cocktail hour & a half) in the actual aquarium and our reception in the Seastar ballroom - highly recommend doing your wedding day this way! The cocktail hour (and a half) was amazing - food was great and setting was beautiful! The reception was amazing - it looked beautiful and the staff was awesome! All of the staff were so great but our bridal attendant Johanna went ABOVE and BEYOND - she was so attentive and helpful, I can't say enough wonderful things about her! Highly recommend this venue!
I had my fairytale dream wedding here. I was a Covid bride who had to postpone and it was 10000% worth the wait. It was so magical and so much better than I could have ever imagined. I could not be happier with my experience as an Aquarium bride. My guests will be raving for years to come. Craig was so friendly from the start and we felt he genuinely had our best interest at heart. Dan the owner was absolutely incredible. Him and my dad became besties at the Seaside grill the night before my wedding. Bryan our details coordinator was great. My bridal attendant was an absolute gem and so helpful through the whole day. My captain was great too. Even the servers said congratulations and kind words to me. Staff was on point! Suzanne at the Hyatt was very accommodating and helpful. Having a room block connected was so great as I had a ton of out of town guests coming from Rhode Island. The hotel indoor pool, outdoor pool, a gym, breakfast til 11!!!! I had breakfast with my guests both mornings which was so fun and it was so nice not to have to plan a brunch for out of towners. The staff was sweet and helpful. They even asked how everything went the next day. Where do I even begin? My guests were greeted with strawberries and champagne, led out to the pavilion for a beautiful sunset ceremony, then our cocktail hour was an awesome indoor outdoor near the koi pond. The food was incredible and I highly recommend adding the seafood boat. We did photos before the ceremony which was great so we could enjoy the cocktail hour. They even made sure we got a little plate with h’orderves which was thoughtful. We also had champagne and wine in the bridal suite. Walking through the Aquarium just before closing I felt like a literal Disney princess with all their patrons young and old stopping to say how beautiful I looked. They made everything so easy to plan and I kept thinking I was forgetting something because it was such a stress free experience. I got to take photos with the Penguin and the Sea Lion as an add on. Soooo magical. We did the buffet and it was amazing!!!! The food was so good. We had a band, Dj, and a photo booth. They put out our centerpieces and votives and the shark room looked stunning. Our tables were next to the exhibits which was so cool! We added on the ice cream bar which I highly suggest. My guests loved it! We had so much fun. Truly a perfect evening. We ended up at the Seaside bar at the hotel after the reception for an after party. There was another bar inside too. The staff was so great! If I could do it all again I would in a heartbeat. The bakery they used for the cake was rolling pin. They order it for you which makes it so easy. It looked pretty and was actually delicious! We did cannoli cream. I will also say that being a bride during Covid was stressful but they made rescheduling so seamless and easy. No wild fees or anything. They really care about their brides. You could have your wedding at a regular venue our you could have your wedding at a venue that’s truly unforgettable. Look no further!!!! Have your wedding here, you will not regret it!!!
We just got married at the Sea Star Ballroom Memorial Day weekend 2021. We can say it truly exceeded all expectations, and expectations were high as we both felt it was the “perfect” venue when we found it! We picked our venue and date in the middle of the COVID-unknowns. Any questions, concerns or thoughts we had were listened to, respected and answers provided. This was a time of uncertainty however the Atlantis Banquets & Events team made us feel supported and certain throughout the process. The team made us feel like we were the priority and whatever we wanted and felt comfortable with was the priority. Initially I met with Joan who was wonderful; such a kind, patient and sweet woman to work with in the beginning of wedding planning. Next we worked with Bryan who was great as well! I had a lot of questions and changes, literally leading up to the night before the wedding (due to last minute RSVP changes) and he was always responsive, kind and patient with me! Due to COVID they did not host their bridal showcase however we trusted that everything would go well. We did not have the opportunity to try any of the food before selecting anything and everything was delicious! Our guests all raved about the cocktail hour menu and the options to choose from at dinner - which were all so tasty! Our bridal attendant, Liz, was a meant to be fit for our wedding. I couldn’t imagine someone filling that position better than she did, she was a friend throughout the night and truly went above and beyond my expectations for a bridal attendant. She was so kind, attentive, caring and observant. Always one step ahead of everything else (in a good way!). I couldn’t have asked for a better bridal attendant by my side. The whole team at the venue that night out together a great event and ensured everything went smoothly for our special day! Everyone was constantly thinking and trying to do the best for us, including Christina when she thought outside the box for a cake “topper” which I loved her idea and appreciated the thought! I would definitely recommend Atlantis Banquets and Events for your next event, you won’t be disappointed.
Response from the Vendor on 08/15/2021
Noelle, thank you very much for your kind words both Liz & Christina were flattered that you spoke so highly of them. It was an absolute pleasure hosting your wedding. On behalf of our entire team here I'd like to say thank you for the review ...
and thank you for allowing us to be a part of your wedding.
We had looked at almost 20 venues (No, Im serious). The sea star ballroom was the last, and we pretty much knew that day that this was it. I was very hung up on coming down the staircase for the ceremony, which I loved every second of, I mean I completely milked the attention that received! I am giving them such a high ranking because although I was frustrated at the start of the postponement process, which was out of their control, when things began to reopen again and we decided to move forward, they could not have been more understanding and accommodating. They offered us every possible option when we decided to move forward, and any combination from a sit down dinner for 50 people in the ballroom to a cocktail party in the marina. Danny was incredible about making sure that we had anything we needed. The staff the night of was also on top of things the entire time. Again, I cannot say enough nice things about the staff here and how accommodating they were. Elizabeth was my attendant and she was remarkable. Our captain was on top of everything. They made sure that everything ran smoothly for us as well as for our guests.
The food was phenomenal. We ended up doing a buffet style dinner instead of our originally planned sit down, and I am so happy we did. Their presentation was great, and everything they did was perfect. I am forever grateful to the great job they did for our special day. They made it even more memorable.
Response from the Vendor on 02/11/2021
Thank you for the review and the kind words! It was an absolute pleasure to work with you both and an honor to be able to host your wedding.
Atlantis was the best choice we made! Their staff were a delight to work with from the first email. They are extremely well coordinated during the planning process. It put me at ease to know I had nothing to worry about the day of. The venue is immaculate, well cared for over all great space. Everyone took photos on the balcony!
Our guests were in awe of the food and space. We have heard nothing but good feedback. The two bars were a hit, never a long wait. The staff the day of was friendly and made the day perfect.
Would highly recommend on all fronts!
My husband and I got married at the Sea Star Ballroom back in October and I cannot begin to explain how much we enjoyed putting our special day together with the AMAZING staff at Atlantis Banquets and Events. Craig not only stepped us through the process and went above and beyond each step of the way but also became a family friend who we all feel very lucky to have. Bryan was also a joy to work with as the wedding got closer. He made sure every question was answered and each detail confirmed.
When our day finally came, everything went flawlessly. It's been about a month since the wedding and we are still getting compliments from our family and friends saying how kind the staff was, on the beautiful atmosphere and of course the food!
We cannot thank Atlantis Banquets and Events enough to help in making our special day so magical. If you are looking for a venue to have your next big event, I highly recommend working with this team to make your dreams a reality!
My husband and I had the distinct pleasure of attending a wedding reception at the beautiful Atlantis Aquarium in September. The experience was nothing short of amazing. The evening began with an entrance into their lavish marble foyer where we were greeted by white glove service and a glass of champagne. The backdrop of the ceremony, held on their lovely outdoor pavilion, was a stunning view of the Peconic river. The aquarium for the cocktail hour was amazing. The service was impeccable and the food was artfully prepared and simply delicious! The backdrop of gorgeous tanks of beautiful fish and exquisite architecture made it a such a unique and memorable evening. The reception space was absolutely gorgeous and the plated dinner, just delicious. From start to finish, everything was done to perfection. It was a most lovely and unforgettable evening.
I had my wedding two months ago at this venue. We opted to rent out the entire place and have our wedding on the riverside pavilion, our cocktail hour in the aquarium proper, and our reception in the sea star ballroom. This made the wedding a touch more expensive but it was absolutely worth it. We had full run of the entire place and did not have to worry about another wedding starting or finishing during ours. The guests at my wedding had a wonderful time and were blown away by the beautiful and unique venue. Everyone told us it was one of the best weddings they had ever been to, we could not be more pleased.
The staff building up to the day were absolutely wonderful. If you are looking to book your wedding at Atlantis Banquets and events ask for Joan. She was such a joy and really worked with us to put together a wonderful wedding. She was patient with me and answered all of my incessant questions and she was truly happy for Me and my husband. Joan feels like part of the family now ( I miss you, girl! ) Even the staff who were not involved with us directly were very helpful and accommodating. Sue and her assistant (?) Alicia worked with us to get the room block were super accommodating and helped me get more rooms added at the last minute. Everyone was so kind to us and friendly they really made us feel like family.
The only disappointing part was the behavior of the bridal attendant on the day of my wedding, we were running behind schedule and she was very pushy and unpleasant. She rushed us from the minute she got to my suite all the way through to the reception. This made it very difficult to find moments just enjoy my wedding.
Overall, we had a lovely time. The attendants behavior towards us was the only real blemish on the day. Thank you all so much for a wonderful experience!
Response from the Vendor on 10/31/2019
Thank you, Jasmine, for your review. It was a pleasure to help you and Felix plan your wedding day! I do miss my couples one they get married.
I am pleased your guests enjoyed their experience at your wedding. I am sorry, though, that your e...
xperience with your bridal attendant was not exceptional. While we do try to make sure our couples and the bridal party are on time for all of their duties throughout the night, you shouldn't feel rushed. This issue was addressed so that it will not happen again in the future. I appreciate your honest feedback to help us improve our service to all our clients. I wish you much happiness in your marriage!
Joan
I absolutely LOVE this place, we sat right next to an octopus while eating dinner and there were penguins in the cocktail hour! The food was really good and I just had a great night watching my friends get married. If I was doing my wedding again I would have it in the aquarium.
I live out of state and have never been to a wedding at an aquarium!! The cocktail hour was around all the fish tanks which was so cool! and there was a bacon bar with all sorts of different bacon things! It was really one of the best weddings I've ever been too.
I will leave a more detailed review in the near future but for now I want everyone to know that if you have your wedding here make sure Joan is your girl, easy it was to work with her and genuinely loved seeing our day unfold as we imagined. She bent over backwards to help us at Atlantis banquets and events! the food was incredible here, especially our cocktail hour, And Lori our matre d was wonderful. We truly feel connected to the people who’ve helped us at our special day. AB & E is where it’s at! We used their package which included florist, sh& photographer. Main Street moriches, absolute, and Marco all get an a+! If you’re looking for a unique venue, Atlantis afforded us an incredible wedding with really great service...To be continued...
Response from the Vendor on 10/16/2019
Thank you Elyse and Craig! I loved working with you both to make your wedding day perfect! I wish you nothing but happiness in your marriage!
Joan
I LOVED it here, so did all my guests! I had people tell me it was the wedding of the year! We also got married here, in addition to the reception. Everything was perfect! We really lucked out with the weather too. It was such a unique venue. too. Staff was pretty helpful, especially Cailor! I would reccomend 1000%!
Really wonderful! We had our wedding in the Aquarium proper, and I dare say it was perfect. The team, particularly Caryn, helped SO much with the logistics and planning. Really, lifesavers-- having that help was part of the reason we picked this venue. And of course because it was beautiful. We got numerous comments from the guests about the venue itself, how yummy the food was, and how great the party was. Thank you guys so, so much for making our day fantastic.
My daughter had her wedding on December 9, 2018. It took place in the Sea Star Ballroom . The event was beautiful!! We started our plans with Craig Alexander, who was so professional and such a pleasure to deal with. We went with many of the house vendors and were very happy. The room looked gorgeous. It was decorated like a winter wonderland which was created by Glenn from Prestige Events. He did an amazing job and was able to create the vision that my daughter and son-in-law had hoped for. The wait staff was amazing and the food was delicious.Marco...from Marco Photography & Video was our photographer and he was excellent!! He knows this venue and did a great job. Kevin was our D.J. from Absolute Entertainment and he did a fabulous job. We were all so pleased with our event and would highly recommend this venue!!
The service, food, attendants were absolutely amazing and truly was better than we ever expected. Prices are very reasonable-- they are very detailed with planning and extremely professional. Highly recommend working with Craig
Our wedding was absolutely perfect, the staff at Atlantis were amazing and on top of every detail. We wouldn't change a thing. So many compliments from our guests.
We planned our entire NY wedding from Alaska. We weren't sure how things would turn out the day of, yet when it comes to Atlantis they had absolutely everything covered. The day of staff were professional and on top of everything. The food was great and everyone had an excellent time. My bridal attendant was an angel. The vendors we worked with were part of the package and were very familiar and comfortable with Atlantis to further the ease of our day. All of our guest agree, the day was perfect.
Response from the Vendor on 12/04/2018
Thank you for your kind review. It was a pleasure assisting you with your wedding plans. We wish you health and many years of happiness together.
Overall, my wife and I are so pleased we chose this venue for our special day! Everything from doing the Sea Lion Kiss to dancing and having the time of our lives during our reception was spectacular. All of the staff were courteous and just simply knew what they were doing. They were always available for literally anything we needed or desired. Also, the venue itself was just beautiful inside and out. Their detailing department was also very easy to work with and took everything into consideration that we may have wanted for the wedding. Not to mention, the food was outstanding! Our night was truly magical and we couldn’t have asked for anything else.
Response from the Vendor on 11/30/2018
Thank you so much for your kind review! We hope you continue to live happily ever after!!
I will begin my review but advising I am in the industry & have been for 15+ years & that I had made this known to all parties prior to & on the day of our event. (wedding planner) I can now officially say I have been on both sides of the experience. I knew going into this that not everything wouldn’t go according to plan & that expectations of "perfection" were far from reality & of course took as many measures as humanly possible in hopes to avoid those most commonly known. However knowing what I know & expectation I hold my myself & my team to as "the bride" I was extremely disappointed & disheartened with how my husband & I were treated on our wedding day. There are several factors that have resulted in my rating. I will only name a few. Instructions were neglected (not placing pens with our scrapbook resulted in no notes from our guests) Bustled my own gown as the BA did not know how & our bridal party had already joined cocktail. Matire 'D & BA were M-I-A leaving our photographers & party to navigate the Aquarium & attempt to manage where to go for our images with the animals it was a lovely little guessing game. Just before the ceremony we walked in circles trying to find where the bridal suite was within the Aquarium as we had never been shown where it was located. Not once did anyone on staff pop their heads in to check if we were okay if we needed anything prior to the ceremony perhaps we left something at the hotel needed hairspray, a bobby pin,or even a DRINK of water?The Atlantis team was so far behind with prepping the reception area that cocktail hour went over by 30 mins which means everything else would now be rushed. (Knowing this is a pitfall of being in the industry)We were 70 mins late before we even started the toast. It’s not as though everything was set up outside & a huge gray cloud came out of nowhere I was advised at NOON everything would be moved & adjusted... (Hmm... we can't be the first wedding ever here... or the first time it’s rained... can we?) I asked the BA "Can I please have a drink!?" That was the first & last I would see all night as not once was the groom or I checked on asked if we were OK or offered another beverage.The 2 bottles of Jameson we paid $66+ per bottle for as it was not included in any of the bar packages, & Atlantis wasn’t flexible with swapping or throwing 1 in for the groom were “gone”. In the event it did exist you'd think you'd see the bottle going down & place it to the side for the groom?No..Just me? Evidently we had a room captain? We met him once at the end of the night when everyone was looking for their envelopes which yes we still gave out undeservingly so even to spite standing within earshot of our bridal attendant speaking to our DJ (good friend & business partner) & hearing her say & I quote "This entire event has been a S#%* Show!" Ahh… Why yes little one it has been... Thank you & your colleagues for that. I will say although the Aquarium was aesthetically magnificent & the remainder of staff was attentive & did an adequate job (Waiter from Table 12 telling our family they were better off getting their own drinks from the bar as you were far too busy I didn't forget about you) I will say our guest had a wonderful time raved about the food & enjoyed a unique wedding venue experience & although the groom & I were not treated in the manner in which we had hoped, our items were returned back to us unwrapped broken & without care, we too had a lovely wedding day.
Response from the Vendor on 10/31/2018
We’re disappointed to hear you found your experience to be anything less than magical. We’ve conducted an internal investigation regarding your concerns & would like to address them as best as we can below.
Unfortunately, your wedding day was ...
a rainy one. At noon we advised you that we needed to move the ceremony & cocktail hour indoors. By making this determination early, it did not affect the timing of your wedding. Everything went according to the schedule created prior to your big day.
You arrived on site at about 4pm for your first reveal. Then your attendant escorted you to the bridal suite, which was stocked with water, soft drinks, beer, wine, champagne & snacks. Jameson was not included in the bar package you selected, however, both bottles that you purchased were available at the bar. Unless you spoke to the bartender about holding some back, he would not do that & continued to pour as requested by your guests.
After your reveal, we did leave you with your professional photographer, so he could continue shooting your party. Your attendant did escort you to your photo sessions with our Sea Lions, Penguins & Butterflies, as well as check in on you several times. She also did bustle your dress, but took a moment to ask for instructions. Every dress is different & she did not want to bustle it incorrectly.
We reviewed our security camera footage to review your timing concerns. Your cocktail hour ended on time at 7:30, formal introductions began at 7:43, the first dance took place at 7:50 & guests were invited into the dining room at 8:00. Please keep in mind that the aquarium is not a traditional ballroom space & guests are not seated at their tables until after the first dance. Nothing was rushed, our staff took dinner orders, your best man & maid of honor gave toasts & guests were back on the dance floor by 8:35. Dinner service started at 9:20, which gave you a full 45-minute dance set.
We get many compliments about our Maitre’d, Bridal Attendants & Captains. They are consummate professionals who love their job. It’s unthinkable that any of them would use foul language or say disparaging things about any event.
We’re sorry that you feel we did not live up to your expectations. We strive to make every special event a successful one. We’re disappointed that you felt otherwise.
AMAZING! Had my wedding August 9, 2018 and it was phenomenal! The staff is super professional and detail oriented. I'm only 22 and planned the wedding myself (& I don't know the first thing about planning a wedding!) but they walked me through everything! They were super accommodating to everything I requested. YES, THE FOOD IS GREAT! Unfortunately, for my wedding "Alive on 25" was taking place and they closed down Main St. and I was so worried that my guests would get lost with the detours or arrive late but even then the staff went above and beyond to get my guests to the location and valet park them & everything was on time! Couldn't have asked for a better wedding! THANK YOU ATLANTIS FOR MAKING MY SPECIAL DAY A DREAM COME TRUE!
Atlantis banquets and events truly is the best venue right from the start.
Everybody from the Sales people to the people that help you day of. We had the pleasure of working with Caryn, who was so nice and always willing to answer questions we had.
The day of the wedding we had Lori as our Maitre d and Jamie our bridal attendant. These two were the absolute best and I can’t thank them enough for all they did to make our special day so much better.
Thank you Atlantis for making our wedding day the best day of our lives.
We worked with Caryn in the months leading up to our wedding and she was beyond phenomenal; always there to answer our questions and help make our day even better. Our staff the day of was Lori (maitre'd), Diane and Jamie (bridal attendants), and Zach (captain). I cannot say enough nice things about these people, especially my bridal attendants, who helped me out with every little - and big - thing that happened throughout the day. The aquarium is one of our favorite places, as we had one of our first dates there, so we were very excited to get married there and it did not disappoint! We took photos with Java the sea lion and Pam the penguin - it was a fun part of the day. The food was exceptional - our guests especially loved the grilled cheese station and the mashed potato bar. They've worked to add in a lot of more modern twists for their cocktail hour which we loved. The tiered dessert trays and cordial/espresso bar were a hit. We had our formal reception in the main room of the aquarium and our guests couldn't believe how cool it was; everyone keeps telling us how much they love the venue we chose and said it was one of their favorite weddings they've attended. The venue itself helped to keep things lighthearted and fun throughout the evening.
My fiancé and I had our engagement party at the Long Island Aquarium on January 20th and we could not have been happier. All of our guests had such an amazing time and had so many great things to say about the foot and atmosphere. The staff went above and beyond to make sure everything was perfect so I did not have to worry about a thing. The aquarium was the perfect venue for our party and I definitely recommend it to anyone interested!
Everyone at the aquarium went above and beyond with every detail. They were very prompt at returning any questions that I had during the whole planning process. I had complete confidence in all the guidance that they provided me with throughout. When it came to the actual day of, I couldn’t have asked for a more perfect day!!! The whole night ran so smooth. We made use of all of the different areas around the aquarium and the staff pulled off all the transitions seamlessly. My bridal attendant was amazing and was constantly looking out for me and anticipating anything that I might need (sometimes before I even realized I needed it). Besides all of that, the venue itself such a beautiful and unique experience. Everyone during the wedding and even for weeks after the wedding kept telling me about how this wedding was the most unique and awesome wedding they’ve ever been to. Overall, my whole experience with the aquarium was magnificent and I would totally recommend this to anyone looking for a classy yet very unique experience for their wedding day!
I had my wedding on Setember 2, 2017. My husband and I could not be happier with how the entire wedding went! Danny, Beryl, Lori, Jayme, and the entire catering staff truly made our wedding day the best day of our lives! We had our ceremony in the seastar lobby, cocktail hour in the aquarium, and reception in the seastar ballroom. We had over 200 guests and everyone fit comfortably in every area of the party. Our guests can't stop raving about how cool and different it was to be among all of the fish and animals during cocktail hour! Not only was the ambiance amazing, the food was exceptional! The bacon bar was a hit! The reception was beautiful and the food did not disappoint. My husband and I sampled the steak, pork, and chicken and all were cooked to perfection! Jayme was an outstanding bridal attendant and went above and beyond to make every second of the wedding perfect. If anything did go wrong, my husband and I had no idea! Everyone in the staff was professional and kind and treated not only our families like they were their own, but also all of our guests! We also had an after party where the food was unbelievable as well! The venue is breathtaking and our pictures came out beautiful because of it. Throughout the entire wedding process from the minute we booked the wedding up until the day of, the sales team and catering staff answered all of my questions and gave great advice to make the day special. I would recommend this venue to everyone I know if they are looking for an unforgettable experience for themselves and their guests.
I had my wedding here on 8/19, and it was absolutely perfect! My husband and I always knew we wanted our wedding to be something different, and this fantastic venue went above and beyond our expectations. From day 1, Craig Alexander was outstanding. He was always quick to answer an email and willing to show us around on more than one occasion, as my husband's family is from upstate and they were not able to attend our first walk-through. My bridal attendant, Ashley, was amazing. She always knew what I needed 5 minutes before I needed it! My maitre d', Lori, was on top of everything, and kept the whole event moving smoothly. She was wonderful to work with! And last, but not least, my captain, Carlos, was fun and energetic. He even helped my husband and I find a second to eat, which was perfect, because we would have forgotten otherwise! I cannot say enough positive things about this place. I just want to relive my wedding over and over again! I HIGHLY recommend this venue to anyone who wants to try something a little different for their event!
We love you guys, Atlantis Banquets & Events!!!!!!!!!!
The venue for a wedding at the Long Island Aquarium was magnificent !! The staff was attentive and did an adequate job. Now onto the food.
- the cocktail hour was sub standard. The table that offered the kebobs such as, chicken, shrimp, beef, and scallops was unimpressive picture this, little meat on kebabs with no vegetables all on a little hot plate. Every one i ate was either warm or cold with absolutely no taste!! Normally i would be going back for seconds and thirds. Instead I was praying I wouldn't throw up!
The cold area was adequate.
The bartending was excellent!
The dinner salads was so small that I finished eating my salad in 2 bites.
- main course buffet- the white rice that they served was not cooked. Yes not cooked!! Can you believe this? All the gust complained!! Maybe they thought we were going to throwing it at the Bride and Groom?
Chicken was cold no taste and flat like a pancake
Salmon- had taste but was very small, warm and overlooked.
The short ribs was the only serving that had some taste to it. It was on par with an order at the Olive Garden.
The best part of the meal was the ice cream bar. More
Guests enjoyed that then the entrees!
My advice would be to use this venue for a wedding but make sure you get a professional to cater it.
Response from the Vendor on 08/30/2017
We are disappointed to hear that your dining experience was anything less than spectacular. We pride ourselves on serving the highest quality food and having the best service in the industry. We are unsure what wedding this pertains to, as the...
date you listed takes place next year and we have not received any complaints in person. We do appreciate your feedback and thank you for your kind works regarding our service staff. As you can see from our other reviews we typically receive compliments regarding both our food and our service.
We had our wedding here on July 21, 2017 and it was amazing! Our ceremony was under the pavilion and we lucked out on the weather. Our bridal attendent made sure we ate and always had a drink in our hands. The recommended dj/mc from Absolute kept everyone dancing. The flowers & centerpieces from Main street florist were beautiful. Our guests loved walking around inside & out around the venue. We had such a wonderful night.
We got married in the Sea Star Ballroom and let me just say it is BEAUTIFUL in there!!!! The staff was phenomenal and very attentive! Super organized and I didn't stress one bit!! They took care of the first look with hotel as well and made it extremely special!! Everything was perfect and I couldn't have asked for a better day! This place is NOT to be missed! I HIGHLY RECOMMEND having your wedding here!
Atlantis was the perfect choice for my ceremony and reception. The staff was absolutely amazing and the venue was gorgeous. I had a December wedding and the holiday decorations were minimal and classy, just as I hoped. The staff waited on me and my husband all day, we always had a drink in our hands, and they made us our dinner plates and even packed up leftovers for us!
Our maitre'd Lori had everything running smoothly from the order of my ceremony, to lining the bridal party up to be announced, to getting the right people for photos. My bridal attendant Ashley was perfect, she was never in my way but somehow popped up everytime I needed her. She helped me with my bustle, refilled my drinks, gave me water, everything. This was the best experience and I would reccommend anyone to get married here. Ashley even helped me and my husband to our hotel room with our gifts, envelopes, and leftovers. The staff were flawless.
The planning process was also a piece of cake, Caryn and Bryan always responded in a timely manner and honored all of my wishes.
Our wedding was this past December at Atlantis Banquets and Events and I wouldn't change anything! They put on an amazing party and event. We got so many compliments and a lot of people, young and old, said it was the best wedding ever.
Our wedding was detailed - I added a lot of things; favors in alphabetical order, things for each table, signs - I'm sure I was annoying in my details but they didn't bat an eye. Day of everything was exactly as we wanted it.
The space is gorgeous. We had the ceremony in the Sea Star lobby with the grand staircase - walking down the staircase was such an awesome experience. Our reception was in the Sea Star Ballroom and out After Party was in the Aquarium itself. Our guests got a taste of the Aquarium upon arrival (the Manta Ray Tank) and then were amazed by the sharks and sea life after the reception.
The food is outstanding! I'm a foodie and I loved my dinner and the appetizers I was able to try. Guests complimented the food a ton. We had the mini dessert hour, which included a huge array of cookies, pies, cakes, cordials and an ice cream sundae bar (another enormous hit)
Bridal attendants, management and staff were available and easy to work with. Day of, there was always someone helping out and keeping us on track (and getting me drinks :) )
After the wedding everything was neatly packed up for us and brought to the Hyatt hotel next door.
I can't thank Michelle, Caryn, Ashley, Lori and the staff at Atlantis enough for making our day so special!
Response from the Vendor on 03/06/2017
I am delighted to hear you were pleased with the celebration! It was truly my pleasure to work with you during the planning process and I am so happy your wedding lived up to your expectations on every level!
We strive to have results such as...
this with every event and I appreciate your taking the time to acknowledge and recognize all those who played a part in making the night such a memorable event.
Thank you once again for selecting our venue as the location to celebrate this special milestone and we wish you a happily ever after!
All the best,
Michelle Debay
Catering Sales Manager
Atlantis Banquets + Events
431 East Main Street
Riverhead, NY 11901
www.atlantisbanquetsandevents.com
Tel: 631-574-8008 x124 Fax: 631-208-3012
Although I have not had my wedding yet (scheduled for this September in the Sea Star Ballroom), I've had such a wonderful experience working with the staff at Atlantis thus far. I would like to personally point out that the Hotel Sales Coordinator, Suzanne Lincoln, has gone above and beyond to accommodate my wedding hotel block at the Hyatt Place East End right next door. Even after my hundreds of emails, she was so professional & helpful! We are so happy and can't wait for the wedding in September!
On the day of our wedding, everything went perfectly. The staff was incredible and everyone was extremely helpful and courteous. Craig was a wonderful salesman - he's really the reason as to why we chose this venue. However, prior to the wedding, we did have some issues in preparing for the wedding. Certain information should have been provided to us early (such as the fact that food favors are not allowed) and the venue is not cheap - unlike other venues that will charge you 1/3 for a child, this venue charges you 50% (for example). Also, unlike many venues, if you have folks who can't make the reception, they make you pay full price 8 days prior (many venues make you pay that day). They won't be giving you your money back, even if you've met their minimum. The "extra" amenities you may want are charged - good example of nickel and diming you. Be sure to really ask questions, and really read over your contract. But can't complain about the overall result - the food was incredible and the venue is very unique.
I wish you could give zero.
I recently attended a family wedding at this event. The staff is horrible. A staff member (a British woman, in case management is reading this) was appallingly rude to my niece and her cousin who are 12 and 11 years old respectively. She yelled at them in a very loud voice and told them both "get back in that room and behave yourself or I will throw you out." She scared both of them. My niece is the god daughter of the groom and her cousin is the son of the groom and the best man. They were both very upset by her behavior.
Also the food was a awful. And as I went to leave 15 minutes before the event ended the valet and the coat check were nowhere to be found.
Response from the Vendor on 12/14/2016
I’m sorry to see you did not have the experience you expected at your family member’s wedding. We strive to make each couple’s special day, the one they’ve always dreamed of. In speaking with our staff, the person who reprimanded these tween gi...
rls did so out of concern for their safety. They were unsupervised, running in and out of the ballroom and even throwing things off the third floor balcony onto the chandelier. Our manager was concerned they might be injured while staff was coming and going with trays of food and drink, or even worse, get too close to the stairs or edge of the balcony where they could potentially fall. We understand everyone is excited to be at an event like a wedding and we certainly did not intend to upset the girls, but just to remind them that they should be aware of where they were as well as of the staff around them and that they should stay where they belonged so they wouldn’t get accidentally injured or spilled on. This manager is British and her volume may have been interpreted as loud rather than anxious. She wanted to ensure the girls understood the severity of her statement and concern for their safety.
We’re sorry you were unhappy with the food. Please feel free to mention your displeasure to your server moving forward. Had we known you were unsatisfied, we would have made every effort to bring something more pleasing to you. Finally, you probably caught the valet and coat check taking a quick break before the end of the wedding, when they would have been most busy. I’m sure you only waited a moment or two, but I do understand that at the end of an event, you want to be on your way, not wait for that extra minute. We will remind staff to ensure there is someone watching their station prior to any breaks they may need to take in the future.
If you are looking for something unique - definitely check out this venue. The prices are fair and the venue has many convenient perks. Ask for Pattie, she is pleasant, fair and patient. She will go above and beyond.
My husband and I got married on April 23 and we had our reception in the aquarium at Atlantis. We met because we both studied marine science in college, so we knew from the very beginning of the planning process that we wanted to incorporate an aquarium or beach into our special day. We decided on Atlantis for our reception site.
Since our very first meeting with a sales rep (Patty) to our last dance under the big shark, we couldn't have been happier with the care and attention paid to the most important day of our life by Atlantis. Our guests were struck not only by the beautiful space and being surrounded by marine life, but by the quality of the food and professionalism of the staff. Planning the day was also relatively stress-free (as much as planning a wedding could be, I guess). Our questions were always answered in a timely manner (thanks especially to Jayme) and all of our requests were accommodated. My husband and I are vegan so they worked with us to plan a unique menu that included more veggie-friendly dishes. These people run a tight ship and really seem to know what they are doing when it comes to planning events.
I couldn't imagine a better outcome for our wedding. If you decide to go with Atlantis, you will not be disappointed!
My Daughter is scheduled to have her wedding on 7/1/16 at the Atlantis Aquarium they have been very difficult to work with, very unaccommodating. We had a head count minimum of 120 people our final count was 91 we are 29 people short, we still paid for 120 people, the staff was un-willing to work with us to put the $3000 dollars that was left, towards something else. I have nothing nice to say about the staff that worked with us to plan my daughter’s special day.
Response from the Vendor on 06/29/2016
Thank you for bringing your concerns to our attention. The contract your daughter signed promised a minimum guest count of 120 people. As with every other catering facility, we do not refund for no shows. We have offered your daughter a Viennes...
e dessert display, which is valued at the cost of about half of your non attending guests. We feel that is a generous offer and more than fair. And you still have time to get guests to attend...reach out to friends and see if they want to attend a party. We understand planning a wedding is stressful, but we hope you are aware that the entire staff at Atlantis Banquets & Events looks forward to serving you on Friday and we will strive to make your evening one your daughter has always dreamed of.
We had our Wedding here 6-5-16, and it was amazing!!! The whole team was outstanding - Craig Alexander, who we worked with from the beginning always felt like family and any questions we would have he would always address. Jayme who detailed the wedding was excellent and again any questions we had she always addressed. The day of wedding we worked with Carlos who was the captain, Lori who was the maitre d’, and Ashley who was the bridal attendant. They were great and kept the day running smoothly. There was never an empty glass, all 3 came over to us if we needed anything, and the guests were really happy. The day we got married it did rain, however, all of the aqaurium is beautiful, and again, the set up was perfect and on point and it turned out to be better than our original set up had it not rained. I also just wanted to give a special shout out to my bridal attendant Ashley - prior to the ceremony, we took pictures outside where it was very humid, my hair was a mess, she came to the rescue prior to the ceremony, she re-curled my hair, and was able to get the veil on! She also saved us some food and took everything from the bridal sweet to the hotel for us. Ashley went above and beyond for us that day and we will always be greatful for that. All in all if you want something different, yet still the "long island" type wedding, this is the way to go!
You will not find a more professional group of people to help plan and execute your wedding. Although we initially planned on getting married outside, due to the weather, we were forced to change our plans. They didn't hesitate in quickly setting up the ceremony inside and moving everything around. Everything was planned so perfectly. Everyone has been gushing at how wonderful the venue was. The food was INCREDIBLE, especially the grilled cheese and tomato soup bar. We have received so many compliments on our wedding. From initially planning with Craig, to finalizing our event with Jayme, it was an easy process. Lori, our maitre'd, was out of this world. If you are lucky enough to have her oversee your event, you are in good hands.
Atlantis was the perfect location for us to get married because we both adore aquariums. Our ceremony was in the lobby of the Sea Star Ballroom and it was set up to perfection. All the details we wanted were there and more. The processional was down the grand staircase and it really was a grand entrance. Our cocktail hour was in the Terrance Room and it was stunning. There was so much food and it was all delicious! Our guests could not stop talking about the food even months after we got married. Our reception was in the ballroom and it was magical.
Lori made sure everything went according to plan and she was so well organized. She knows exactly what she is doing and if anything went wrong, I never had a clue! Everything was beyond perfect. I used to work in catering so I know how hard it can be to make sure everything runs smoothly and the staff at our wedding was the best of the best.
I'm vegan and our chef, Sean, was super accommodating and everything I ate was delicious. I never wanted for anything and my husband and our bridal party were well taken care of.
Adrianne was my bridal attendant and she was always getting me whatever I needed. Even when I did not know I needed it. I always had a fresh drink and food within reach.
Craig and Jayme organized our wedding and they were always available for questions. My guests were even allowed in the aquarium during and after the wedding to check out all the sea life.
My only complaint is the day went by way too fast. I wish we could get married here again.
This was our dream venue. We had our reception outside under the pavilion, cocktail hour in the aquarium and the reception in the sea star ballroom. I met with an event coordinator several times before the wedding. I reviewed every detail and outlined the entire wedding day with this individual. The day of the wedding this person was not present. Every single item I had brought in for the wedding decor had been reviewed with that person and since they did not actually work my event all items were placed incorrectly. The reception room was set up with the wrong gift box and all the items that I had gone over and outlined were thrown randomly anywhere some decorations were even missing and not displayed at all. The staff the day of consisted of a maître d, captain and bridal attendant all of which were a complete disappointment. The maître d and bridal attendent were extremely rude to our photographer and DJ. Additionally our bridal attendent was missing in action for the entirety of the day. When my husband and I arrived at cocktail hour we were forced to wait in lines for drinks and food. Not to mention I had to walk around carrying my dress with a detachable train waiting over 20 mins for someone to radio the bridal attendent to help me get my dress bustled. The staff most certainly did not make us feel like the guests of honor. This is a stunning venue however the service we received on our special day was very poor.
I cannot say enough good things about this venue and the people who work there. I had an amazing time, as did everyone else. The food was spectacular and the ceremony and reception areas were gorgeous. I would recommend this venue to anyone looking for something slightly unique and fun.
An amazing team of people who genuinely care about your big day. They truly made me feel special and provided on hands support during the crazy times and the days I couldn't tell my left from my right. They were patient and understanding.They provided vendor packages that were inclusive of great dj's, florists, photographers, bakers. My event detailer Jayme was the best. The food was great , it did not taste like the typical "banquet food". It was well prepared and delicious. I have received so many compliments about the wedding but I cannot take all the credit. I have to hand some to team at Atlantis who treated my guests well. I highly recommend this place and it is more affordable than you think.
Our wedding was absolutely amazing from the very beginning of planning until the end of our wedding night! The entire staff was extremely helpful and made sure all of our needs were met. The aquarium itself looked beautiful, all of our guests continue to rave about it and the food was delicious! We highly recommend it to anyone who wants a unique and very special day!
I had a pleasurable experience throughout my wedding. My only complaints would be missing out cocktail hour and having no food set aside for us to eat quickly before introductions. I also had missing pieces off my cake that they forgot to put on and when I told them at the beginning about it nothing got done until right before the cake cutting. Other than that our maître d always made sure we had drinks in hand and made sure we were able to sit and eat our dinner.
I can not say enough how happy I am with the experience we had with Atlantis Banquets and events. We had an afternoon wedding in the Seastar Ballroom. The planning was so easy. Our questions were always answered quickly and they stayed very consistent. Then, on the day of the wedding, I had zero concerns! I had a great bridal attendant who was so nice and took care of EVERYTHING (along with the rest of the staff). The room was set up beautiful, they set up everything as I had asked and more! Then they made sure everything ran so smoothly! I never had to worry! The staff was extremely kind and helpful to all the guests. And the food was amazing! I had guests tell me it was the best food they ever had at a wedding! And we were so full!
As the bride, I could not have asked for anything more. The venue was beautiful, the staff was more than accommodating and kind, the food was incredible and everyone really enjoyed themselves. I would recommend having a wedding at the Seastar ballroom at Atlantis Banquets and events to anyone who would listen!
Response from the Vendor on 08/19/2015
Thank you so much for sharing your comments with us, we take pride in always putting our best foot forward to make our clients have the best experience possible. I have shared this with our staff who appreciate when our clients recognize their ...
hard work and take the time to let us know about their experience. Again thank you and we wish you all the best with your new life together!
We had a wonderful wedding, my family and friends absolutely loved it and had a great time. The only three things that were not perfect was we were unable to bring our own beer in or it was a ridiculous amount of money to do so, we were unsure how to start the event ( took a bit for someone to direct us where to go) however was incredibly wonderful after that. Adrienne was fantastic and was so helpful ( our bridal attendant) and one of the tables escort cards were not put out right away. These were very small things that occurred and besides that the event was amazing, and unique in which all of the guests will talk about for awhile. I can't imagine getting married anywhere else!!!! Thank you Adrienne, Lori, Craig and Jayme. Also to the mysterious captain in the back lol.
We loved our aquarium wedding, it was amazing. Everyone was thrilled and suprised how wonderful it was. It was truly a night to remember. The staff was very attentive, helpful very nice.
My husband and I loved this venue! The staff there is amazing and they were always there when we needed them. Very friendly and reasonably priced for the amount that you are getting. I wouldn't have changed anything about my wedding. The food is amazing as well. They really treated us like we were royalty!
If you want a truly unique and memorable venue for your wedding reception look no further than Atlantis Banquets & Events. The day as a whole far exceeded our expectations from the moment we were greeted with champagne and strawberries, experienced a unique cocktail hour in the aquarium