Beautiful selection but disappointing customer service. I found my dream dress, ordered, paid the deposit and waited patiently for it to come in. When it arrived, it was two inches too short - you could see the top of my feet! The sales associa...te responded that I "must have been looking down when they measured me". As a professional, I'd expect them to tell me to stand up straight if that was even the case. They refused to order a new dress, but did cover the cost of adding additional lace at the bottom (It looks great, but I was devastated that they had to band aid the dress). I then won tickets to a bridal show from a giveaway they posted on Instagram. I was out of the country for the holidays, and asked if I could pick it up a day later than what they had posted, and they declined, stating I'd have to have someone pick them up for me. I had hoped, with the trouble with my dress, they'd extend that courtesy to me, and was surprised when they didn't. I went in yesterday to pick up my dress, showed up 45 minutes early at their request, and was hurried along. As soon as I got it on, Melinda said, "well, looks like it still fits" (Yes, I think that was the plan). I was not allowed to try on the belt, my shoes, my jewelry, anything with the dress. She pulled the dress off of me. I asked if they could steam my belt (which they had promised that they would when my mom asked), and she said, "You just have to take an iron to it. We'd have to set up a different apparatus to steam it, and we're trying to close early". I responded that you should never tell a paying customer that, and that I had had a terrible experience with Ava Clara from the beginning. She then mentioned that she had had a family emergency, and while I pray that every thing was okay, there was another associate in the store that could have helped me and there was no reason for me to have been treated so poorly. Just a very disappointing experience - once the sale is made, they don't seem to care about you.