About this vendor
Dreaming of the perfect wedding? Here at Avalon Event Rentals we take our commitment to you to the next level. Our event specialists will help educate you on the products and will work closely with you to ensure you get the perfect items for your perfect day! Don’t waste one minute, give us a call!
Details
Business Attributes
- Woman-owned Business
Rentals & Equipment
- Chairs
- Chiavari Chairs
- Folding Chairs
- Dance Floor
- Dinnerware
- Draping
Reviews
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4.7
out of 5.014 reviews
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Great Rental company! When the arrival got there one strand of lights were making but they came the next day and delivered. The propane tanks were not all the way filled for the outdoor heaters but other than that everything was perfect!the workers who set up everything worked in the pouring rain and were so great !!
Best pricing around! Victoria was very responsive to lots of questions and changes to get everything perfect. Everything was delivered and picked up without an issue. Would certainly use them again.
We rented a tent package from Avalon for our wedding for $5.8k; with an AC add on for $2k. The package included the tent, all tables, chairs, linens, and setup of these items. The sales associate was great, but we had trouble when it came to delivering the product for which we paid. Some of the issues were (1) delivery crew being late for every delivery/pickup, (2) having to pay for a generator/fuel for he crew to set up after dark because of how late they were and how much time they took to set up, (3) not delivering everything the first time and (4) not setting up all the items inside the tent that they were supposed to (and that we paid for), so we had to do it ourselves. The tent had holes in the ceiling too. There were other issues, but those were the big issues we faced. After it was all over, we went back and forth with Avalon management for a partial refund. In the end, they made it right by refunding about 20% of the total but it took more effort on our part than we would have liked (original offer was $100 refund). They assured us that this is not the norm; as their other reviews indicate, but unfortunately we cannot attest to that.
We used Avalon for the tables, chairs, tents, and drapes at our wedding. The rentals were beautiful and in excellent condition. The service we received from Victoria was top-notch! She is very professional, meticulous, and is very proactive. She made sure everything would fit before our wedding. Her team was there on time for pick-up and delivery. Everything was perfect :)
We selected Avalon to provide the tent, for our outdoor wedding in Galveston, based on recommendation from friends who used them for their wedding 2 years prior. We were not disappointed! The tent was absolutely perfect with the chandelier and dance floor being highlights! Charis was a pleasure to work with-- helpful in accommodating our needs and changes throughout the wedding planning process. Would definitely recommend them!
Victoria Portillo is one of the most amazing Sales professionals you will ever do business with. Initially I tried to get an estimate from another vendor who was was trying to charge me triple the price and waited 2-3 weeks to respond back to me. After which I found Avalon Rentals. Victoria gave me breakdowns of pricing and diagrams so I could visualize how my backyard was going to look for my wedding ceremony. It was so easy doing business with her. Everything was perfectly scheduled and well coordinated. I felt like I was her only client! On the day that Avalon team came to set up for my wedding, they were prompt. They everything up in records time in the hot Texas heat. The men was extremely professional. I made sure I gave them a tip because I felt they deserved one and they were very grateful. Everyone talked about how beautiful my backyard looked. Tables, chairs, a bar, a dj booth, a buffet table, dance floor set up over my grass and an aisle for me to walk down. When it came to taking everything down, they were prompt and remained professional! I could go on about this team but it would be too long of a read. Don't look anywhere else, choose Avalon Rentals now!!!!!!
Our son was recently married at our farm, which is 90 miles northeast of Houston. We chose to go with Avalon based on the reviews and the impression my wife and daughter got with their first visit. Victoria was extremely helpful and professional through the whole process, even going so far as to help walk us through a comparison of a quote from another vendor! There were quite a few changes in the months leading up to the wedding and Victoria handled them all without any problem. We decided on a tent, tables and chairs along with a dance floor and sound system. Since no one is permanently living on the property we had to be there for the delivery. The truck was right on time and the crew was quick, friendly, and helpful. They had the tent up in no time and went through all the items with my wife and daughter to make sure everything was there. The pickup was the same, right on time and again, very friendly and professional. I would highly recommend Avalon for anyone getting married.
Great service. Victoria helped design our floor layout and make the equipment selections which was exactly what we needed for our guest count. On setup day Avalon gave us a 2 hour time window, arrived within that time and called me 30 minutes prior to arrival.. the setup and pickup was quick and the team highly skilled. Beautiful tent, tables, chairs, and decor. Will definitely work with Avalon again, great experience.
My husband and I used avalon for our wedding, April 25, 2015. We rented a 40X40 high peak tent, tables, chairs, and tent accessories. I absolutely love the way the tent came out. It was beautiful. The staff at avalon was amazing. They have great communication and were able to trouble shoot any question a and concerns that we had. They delivered promptly and there staff that set up the tent were very professional and friendly. I loved working with them and would definitely recommend them for all rental needs. I know that I will definitely use them again. Thanks so much avalon staff for helping to make my big day beautiful.
Melanie and her team are fantastic! From my first phone call for an inquiry and fitting me in the next day for a consultation to allowing color changes after the contract was written and signed to adding more linens and tables weeks before the wedding, Melanie and her team were the absolute best. We even had a last minute change of plans for pickup and Avalon made it so easy for us! While many of my other vendors were great to work with, I cannot stress how easy Avalon made it. If you need linens, chargers, tables or chairs, do not look anywhere else - book with Melanie and Avalon now!
Avalon Event Rentals is second to none. We had a wedding at our home in Manvel TX. From the first telephone call to when the truck left with everything, the experience was perfect. Since I had never hosted a wedding, i really did not know what I would need, they asked me a few questions then sent the quote over. THEY new exactly what I needed! All I gave them was an estimated head count. They delivered the equipment exactly when they said they would and It looked brand new. Everyone that attended commented on how nice everything was. It is very impressive. I had a 40 x 50 tent, 13 round tables (for 130 people), 205 chairs (used some for ceremony) linens, globe lighting, chandelier, bar 4 cocktail tables and a margarita machine. They picked everything up on schedule and immediately afterwards, you could not even tell a tent had been there. Best Event Rental Company ever.
I was absolutely delighted with Avalon. I used them for chairs, tent, dance floor, tables, linens and stage, and everything was wonderful. Their staff was wonderful to work with, and Melanie was responsive and available for any questions. I would recommend them to anyone!
on time great service
The owner was great, she was able to accomidate my needs. I had minimal cleanup to do afer the party. Her staff did most of the work
Contact
10803-C Warwana Rd, Serving Greater Houston, TX | Houston and Surrounding Areas
Avalon Event Rentals
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