Avila Beach Golf Resort

th Lacee and have nothing but the greatest things to say about her. I loved how quickly she responded to my SEVERAL emails....and there were many

. Just really focus on communication and your day will be wonderful!

ere great! Where they failed epically was in service. (Other than bartenders they were fantastic and knew what they were supposed to do) I started planning my wedding in November and got married the following July. I met with Alex several times and exchanged several emails and until July I was completely happy. When communication started to lapse followed by an email informing me, a week before my wedding, that the she the site coordinator was leaving the company that weekend and someone else would be taking care of my wedding. This was done in an email just days after I had met with her to finalized layout. Why this wasn't done in person I am not sure. I expressed my utter disbelief in the lack of professionalism and my concern for things to go as planned. I was assured by both Alex and the new girl Katie ( who apparently had been working there for years) that I was in good hands and that everything would be flawless! She had reviewed my file and knew the whole thing! This was NOT the case. I had been attempting to schedule my rehearsal with no response so I finally just said we were showing up. The reply back was finally that would be ok but the two rooms we were told we could use to get ready were really already booked and had been for months! News to me! They did accommodate us but it put my girls getting ready in the same room that was being used by bartenders, caterers and had to be walked through to get to the restrooms. Awkward! Day of the rehearsal I finally met Katie. She came out, on her phone, a while after we had been there to rehearse. She introduced herself, then asked (with a less than pleasant attitude) if we needed anything and then left! My chairs had been set up in mud for the ceremony! The gift table was being placed on a hill people didn't even walk near and of course we needed you to tell us where we are supposed to come out of! Hello coordinate! Day of the wedding my cake table was in the wrong place, she stopped by only to ask questions that were explicitly answered in my contract, and stress out the bride! My florist moved tables to where they should be, the bartender knew the answers to the questions and my mother and bridesmaids ran interference so I didn't freak out on her! Wedding time comes around and the two ushers, that were supposed to be directing guests in, were on their phones or sitting down. People came in the wrong direction forcing them to climb up a hill and then back down on grass in heels, and nowhere near the gift table! We had prepaid for an open bar, guessing high so that we didn't run out of drinks, with the knowledge that we would be refunded the difference. I had to email and call more times than I should have to get this money. The first time I emailed Katie assured me that my check should arrive within the week because she had just submitted it. After more than a week and no sign I emailed again asking for both a bill and the check. She then said again that she had just submitted it. So, the first time was a lie? Received the bill and was miss charged for things and refunds were lacking. This took several more calls and weeks to get it done. Overall disappointed!

ith the bigger package because then our guests had more space. I wish there was an in between sized package, but the large one worked just fine. Everyone was so nice to work with-especially Alex Lorton (Event Coordinator). I would definitely recommend this venue for a wedding year round!!