Initially it was great! The cars they offer are really for weddings. Although there was a misunderstanding regarding the price, which initially I was planning on letting it go. I k...new about this company because a friend of mine told me they're awesome and so I checked them out. Also, my husband wanted a cadillac escalade for our transportation. Some companies offered but were already booked and some does not have them. So when I inquired about it, they said it would be available. We booked them because they have the car that we want, price sounded reasonable plus great reviews. On the wedding day, I got a call from the driver that he will be arriving shortly. Great! A company who would give you updates without you asking for them is always a plus. But when the car arrived, we did not get the car the we reserved. We reserved for a Cadillac Escalade, instead we got a hummer. The main reason we booked them is because of the car. Great! I decided to let it slide again. I don't want to spoil my mood just because of the car. Me and the bridesmaid get in, guess what?? NO AC!! I have to fan myself the whole trip. With my makeup on and the heat, it was not comfortable. The only good thing that happened here is our driver was nice enough. He offered to fix the AC and ask if there are any cars available. He was able to have the AC running on the other side of the car but to where we were seating, still no AC. They should have told us ahead of time that the car would not be available. Now, I couldn't help but think because of the misunderstanding that we had that they gave us a car that we did not want and a car that is not functioning very well. Honestly, I would not recommend to other people!