Have you ever had a vendor cancel on you a month before your wedding? Now, thanks to this company, I can say that I have. I do not recommend working with Cici at Ay, Poppy! because she left me high and dry a month before my wedding, and there i...s no reason for me to believe that she wouldn't do it to you too.
More than six months ago, I began working with Cici to determine a plan for my wedding. I shared my (healthy) budget and received a quote that fit comfortably within my budget. I paid my deposit, and waited for my contract.
Once RSVPs came in, I needed to make a couple of adjustments to the contract. However, these small adjustments amounted to nearly $1500. I was surprised! I asked Cici for an itemized proposal to see where we went wrong, assuming that I might need to reduce what I was asking for in order to stay within my original budget. She told me that she "did not do itemized quotes." I explained to her that I wanted to get closer to my budget, and asked for her advice on how I should adjust my floral needs. She gave me all of the reasons why her prices were fair, but did not explain how we could adjust the final product to the budget. Additionally, she shared that her contract was "being rewritten" and she could not offer me a contract. (Again, I'd like to be clear--I would never expect a vendor to do more for less. I simply wanted to know if we need to remove a couple of arrangements, or make less expensive selections in order to meet my budget).
Despite all of this, we were close to a month to the wedding, and I thought it best to just keep trying to work things out with Cici. In our final interaction, I sent an email explaining how excited I was to be working with her, and asking to finalize two small details. I also asked for her to share the final amount we owed her, as well as the deadline, to ensure that we could pay her in a timely manner. Finally, because she did not have a contract option, I asked for a list of items to be provided along with the cost, for both of us to sign, so that I could provide the information to my wedding coordinator.
For reasons unbeknownst to me, that was the final straw for Cici. She sent an email to me at 11PM saying that she was no longer working my wedding saying, "I feel like we have had a lot of back and forth emails. I have never done a wedding without a contract. When you set a budget." (You might be thinking I forgot to type the end of that sentence, but these are the final sentence of the email, verbatim).
I woke up the next morning realizing that I had no florist to work my wedding, without so much as a phone call. I emailed to ask her what happened, and have still yet to receive an explanation. Please save yourself the stress of finding another florist within weeks of your wedding by choosing a different vendor from the start.