B Wed at B Ocean Resort Fort Lauderdale!
Cathy Fox
CATERING SALES MANAGER
Typically responds within 24h
AWARD WINNER (2X)
Thanks to recommendations from couples on The Knot
B Ocean Resort is a beautiful beachfront wedding venue located in Fort Lauderdale, FL. This hotel is situated on the sandy shores of Fort Lauderdale Beach, allowing couples to enjoy a breezy, beachy wedding their guests will never forget. With an array of excellent event spaces, in-house catering and beverage services, and comfortable guest bedrooms, it provides everything needed to host an unforgettable celebration with loved ones.
B Ocean Resort in Fort Lauderdale is home to incredible event spaces to accommodate every phase of your special day. You can begin with an idyllic ceremony on the private beach with your toes in the sand. After, you and your guests can toast to your forever union with a cocktail hour on the beachside pool deck as the sunset paints the sky in brilliant hues. Surrounded by undisturbed beach views and palm trees, it is a little slice of paradise your guests will never forget. You can then dine and dance the night away in the Promenade Ballroom, a sweeping banquet hall with floor-to-ceiling windows, sweeping ceilings, and modern chandeliers. This elegant space can accommodate up to 250 guests and is versatile enough to work with any event design.
The B Ocean Resort in Fort Lauderdale team strives to provide everything needed to make your wedding weekend a dream come true. They offer comprehensive packages that include open bar service, a gourmet plated dinner tailored to your tastes and preferences, and the service staff needed to ensure your event runs smoothly. Venue rentals include tables, chairs, linens, a dance floor, and reduced room rates for your guests. They encourage interested couples to get in touch to schedule a consultation today.
2025 Wedding Special
Book your dream wedding for January - June 2025 to save 10% off our wedding packages and receive a two-night complimentary stay during your event! In addition, select one of the following B Loved Perks*: 50% discounted ceremony fee or butler-passed signature drink during cocktail hour.
Begin planning your wedding today!
954-245-3877 | weddings@boceanfortlauderdale.com
*Offer valid for new bookings only. The wedding must be booked by December 2024 and actualized between January - June 2025. Additional terms and conditions apply.
Pricing details
Starting prices
Reception
Contact for price
Reception
Contact for price
Ceremony
$1,500
Bar services
Contact for price
Catering
Contact for price
- Couples usually spend $165
- Starting prices don't include service fees, taxes, gratuity, and rental fees.
- Guest count and seasonality may also affect prices. Peak season for this venue is Jan-May and Oct-Dec.
Are you interested?
Reach out and share your wedding details.
Amenities + details
Amenities
Ceremony Area
Handicap Accessible
Indoor Event Space
Liability Insurance
On-Site Accommodations
Outdoor Event Space
Reception Area
Wireless Internet
Ceremony Types
Civil Union
Commitment Ceremony
Elopement
Interfaith Ceremony
Non-Religious Ceremony
Religious Ceremony
Second Wedding
Vow Renewal Ceremony
Settings
Ballroom
Beach
Waterfront
Hotel
Rooftop
Venue Service Offerings
Bar & Drinks
Cakes & Desserts
Destination Weddings
Destination Wedding Packages
Destination Wedding Planning
Food & Catering
Planning
Destination Wedding Planning
Se Habla Español
Wedding Design
Service Staff
Awards and Affiliations
Any questions?
Meet the team
Cathy Fox
Catering Sales Manager
Over 20 years of experience in weddings and social events in South Florida.
Reviews
4.7
out of 5.033 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
B Ocean Resort in Fort Lauderdale is highly praised by reviewers for its exceptional service, delicious food, and stunning beachfront location. The staff, especially Cathy Fox, is commended for their organization, responsiveness, and attention to detail. Despite a need to move the ceremony indoors due to weather, guests enjoyed a seamless experience with picturesque views and top-notch service. From planning assistance to the day-of coordination, reviewers highly recommend B Ocean Resort for couples looking for a magical and unforgettable wedding experience.Review photos
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Cassandra H
5.0
2/10/2025
We had our wedding reception at B Ocean Resort. We worked with Cathy and she was amazing and always available. The food was delicious our guest had a fantastic time!
Brooke S
5.0
11/08/2024
Cathy Fox was absolutely incredible. Always quick to respond, was very thorough and helpful in every aspect of planning + execution! The B Ocean Resort staff was also great when it came to our wedding + reception! Maria, the food service captain was exceptional!
We had to move our wedding inside due to high winds and while the team was extremely accommodating I wasn't in love with the indoor spaces available for pictures + ceremony.
Overall I give them an A+!
Any questions?
Christine B
5.0
7/01/2024
Where to Begin. Cathy and the team are fantastic. Well organized, easy to get a hold of, and they are true experts!! Our wedding day was perfect because of B Ocean!
They knew what we wanted before we did! We met Cathy Fox and staff in 2023, started planning right away. Her expertise helped guide us as non-locals have the perfect wedding day. From photography to cake, they handled it all.
The electrician ensure the band had all the power needed. There is no detail overlooked when planning an event at B Ocean.
This resort is simply paradise, with the venue offering a private beach for our ceremony as well as indoor ballrooms for evening cocktails, dinner, and dancing.
We also used the hotel wedding block! Our guests love the rooms, and we loved ours as well.
From Thursday through Sunday mornings, we met many of our guests at the Clipper Express, an espresso bar and gourmet shop in the lobby; this made our guests feel part of the entire weekend since the visiting and mingling was all weekend. Our last name begins with a B, and some of our guests thought that we made the best decision having the B Ocean as our venue; they joked that even the hotel had our monogram.
We had to make some day of wedding decisions (a little nerve wracking to say the least). In the afternoon, Cathy guided us through decisions about moving the cocktail hour reception indoors after our beachfront wedding ceremony. We trusted her and that was the right decision! Our guests enjoyed a wonderful cocktail reception and then dining on fabulous dinners. Frankly, we enjoyed ourselves at our own wedding because the entire staff was working to help make this a special time.
Our deepest appreciation and gratitude to Cathy Fox and the entire team at B Ocean Fort Lauderdale for making our wedding weekend truly magical. We are forever grateful for the memories created in this beachfront paradise, and we cannot recommend enough to couples seeking a truly unforgettable wedding experience, especially if one is looking for an enchanted beach wedding. The resort website claims – “Everything you want it to B’ and truly for us, it was everything we wanted it to be.
Caroline B
3.0
6/14/2024
The actual wedding went well. However, the overall experience at the hotel was extremely disappointing. We arrived well past check in time, around 5:30 pm, and our room still was not ready. My family members rooms were not ready on time, and the next day many of our guests’ rooms were not ready. This caused a lot of family members to be late to our rehearsal dinner (which was at 6, and when we were leaving we saw a lot of guests still waiting for their rooms). This was super frustrating as we had spent a lot of money and time planning the weekend, and the hotel just couldn’t get it together enough to have people’s rooms ready at check in time @ 4 PM.
After the wedding, I found out about more issues with the guest rooms. Luckily no one told me before the wedding so I wouldn’t be stressed out. My family friends had a backpack stolen out of their room, cash taken from it, and was later found discarded on hotel property. Security was informed.
One of the groomsmen who was staying in the main building had mushrooms growing out of his closet. It was a huge hassle for him to get refunded, as he should have been immediately.
My bridesmaid and her husband also stayed in the main building until they found black mold in their room. They were moved into the beach front building, but then they realized they had been charged for this upgrade which should have been comped. It was a huge back and forth to get this righted.
Lastly, I received a bill a week after the wedding with random strangers’ rooms on it. They were not part of our room block and their stays did not even coincide with my wedding dates. Again, I was able to get this resolved, but I took multiple phone calls and emails that I should not have had to deal with.
While my actual wedding went smoothly, and Noha from sales, Javier and Migel did EVERYTHING they could POSSIBLY do to make sure it was a good night (would give them 5 stars if I could) the overall management at the hotel caused an unpleasant experience for both me & my guests. Disappointing as the room block rates were not cheap. If you are thinking of booking your wedding here, I’d suggest doing a room block at another local hotel and offering transportation for your guests to the venue. It’s also worth noting that the entire beach will not be cleared off for your wedding, which was the impression given during the sales tour. It will only be half the beach, which is not very large and leaves a possibility of sunbathers in your wedding photos. As long as you don’t mind that, the beach was gorgeous.
Jessica M
5.0
6/03/2024
Cathy was so wonderful! She answered so many questions and always responded immediately. She did everything she could to give us our dream beach wedding! All the staff at the resort worked so hard for us. From booking our rooms, the welcome party, to the ceremony, cocktail hour, and reception. Everything was what we dreamed of. Highly recommend!
Helaina E
5.0
5/29/2024
I am from out of state and came across this venue for our wedding. I worked with Cathy and she so helpful and amazing! I took a virtual tour before I booked here and With Cathy always responding quickly and making the process smooth and easy. We had our wedding on 5/24/24 it was a micro wedding but Cathy and all her staff set everything up beautifully and was there to help tell everyone when to start walking out for the ceremony. The steak and stuff chicken we offered at our reception were to die for and all of the hors d'oeuvres were great. Our guests couldn't stop talking about it all. We had a long table out on the terrace and dance floor outside there too, they did a great job to make our day beautiful.
If you are unsure where to book from Florida or out of state I strongly recommend B Ocean Resort. Rooms, hotel, staff, beach, pool everything was amazing!
Thank you again B Ocean Resort staff for making our special day so special!
Paola Q
5.0
5/04/2024
B Ocean Fort Lauderdale is a beachfront paradise we stumbled upon, and what a discovery it was! Set against the backdrop of rolling waves and golden sands, this venue offers a perfect blend of natural beauty and elegance. From the moment we arrived, we knew we had found our dream wedding location.
The staff, led by the incredible Cathy Fox, ensured that every detail was taken care of with precision and care. Their expertise and dedication made the planning process a breeze, and on the day of our wedding, everything ran seamlessly thanks to their meticulous coordination.
The panoramic views of the ocean are breathtaking. Our guests were treated to a culinary feast, with each dish surpassing the last in flavor and presentation.
Our heartfelt thanks to Cathy Fox and the entire team at B Ocean Fort Lauderdale for making our wedding day truly magical. We are forever grateful for the memories created in this beachfront paradise, and we cannot recommend enough to couples seeking a truly unforgettable wedding experience.
Vendor response 05/04/2024
Paola,
We're so happy that you found B Ocean and allowed us to host your wedding. It was a...
pleasure working with you on all the details. Your smile was all I needed :-)
Best wishes to you and Rafael for all the best that life has to offer, take care of each other and B happy!
From Cathy and the B Ocean Team
Lisette R
5.0
4/29/2024
First and foremost Cathy Fox did an absolutely amazing job at accommodating us in our vision.
B Ocean gave us a beautiful experience our guest were all very pleased and the food tasted amazing! Thank you guys for EVERYTHING you did to help make our wonderful wedding day an even greater success.
Vendor response 04/30/2024
Thank you Lisette. It was a pleasure being part of your celebration.
I wish you and David...
all the best that life has to offer.
Cathy
Jennifer M
5.0
12/28/2023
This is the only hotel that has a beach on it's property on Fort Lauderdale Beach. The private beach was perfect for the intimate wedding ceremony of our dreams. The terrace area had a gorgeous view of the beach. Cathy Fox always responded to our emails on a timely manner and answered all of our questions. She provided amazing customer service. Miguel managed the catering staff extremely well and the food, including the appetizers were amazing. This is a great venue because the guests do not have to travel to different parts of the wedding celebration and the beach is wide and picturesque. The wedding suite had the best view of the house and was stunning!
Vendor response 12/28/2023
Thank you from the B Ocean Team. It was our pleasure to share your special day. We wish yo...
u and Dom all the best in your future together.
Ioana S
5.0
12/26/2023
Amazing venue, outstanding service, and excellent food. We highly recommend B Ocean resort for any event.
Vendor response 12/28/2023
Hi Ioana,
We are so happy that you chose B Ocean Resort to host your wedding celebration. ...
The B Ocean Team wishes you all the best in your future together.
Cathy Fox
Erika G
4.0
3/04/2023
My husband and I are Florida locals and knew we wanted to have a venue that allowed our guests to get a taste of Florida, and B Ocean allowed us to do just that. The hotel is beautiful and situated right on the beach, a treat for any guests who are coming from out of town. The spaces within the venue are beautiful and can provide a unique feel depending on what you choose. We chose to do an indoor ceremony and reception, both spaces with large windows overlooking the beach and ocean. Our guests loved it!
We did work with 3 different venue coordinators during our 2 year planning process, and although the change in coordinators was not ideal, each was extremely caring and attentive to our needs. It was clear that they cared about our wedding, our experience and us as a couple. We never once felt like we were "just another number". During a bulk of our planning process, we worked with Naomi who was extremely responsive and flexible. She helped us to coordinate our food tasting where we requested Haitian dishes which the Chef and his team executed amazingly. We got so many compliments on our wedding food.
My husband and I visited B Ocean a few times to look at the site and to ask questions, visits that the staff were always willing to accommodate. On the day of our wedding, we worked with Karen, who did a great job working with our day of coordinator and other vendors to make sure our event ran smoothly. She always made it a point to check in on me and my husband to make sure we were doing okay which was very appreciated.
We organized a courtesy block which we unfortunately had some challenges with during our planning process, but were able to resolve these issues.
Overall, we had a fantastic experience working with B Ocean and would recommend them to couples looking for a venue in Ft. Lauderdale!
Vendor response 03/10/2023
On behalf of the team at B Ocean Resort we thank you for choosing us to celebrate with you...
.
Best wishes for a happy and healthy life together.
Cathy Fox - Catering Sales Manager
Michele M
5.0
7/26/2022
B Ocean has been very accommodating and making sure that my wedding day is exactly how I want it to be. I am extremely excited to have my wedding here!!
Aileen T
5.0
5/03/2022
Amazing venue ! We rented the point room and terrace for our formal event. The view was beautiful and the room is so pretty not a lot of extra decor is needed. The food stations were delicious and the liquor was premium. The staff was absolutely amazing with the guests and with the set up. I was able to stay on budget and still have a party to go down in the books! The rooms were really nice as well. The beach is one of the best in south Florida !
Vendor response 07/20/2022
Thank you so much for choosing B Ocean Resort Fort Lauderdale for your most treasured day....
It was an honor to share the day and celebrate with you.
We wish you a wonderful life together and hope to welcome you back in the near future.
B Well,
Noha Ghali
Julianne Q
5.0
5/03/2022
The B Ocean staff was amazing. Every detail was perfect. The staff at The B went above and beyond for us. Thank you for everything and for making our wedding day absolutely perfect.
Vendor response 07/20/2022
Thank you so much for choosing B Ocean Resort Fort Lauderdale for your most treasured day....
It was an honor to celebrate with you. We wish you a wonderful life together and hope to welcome you back in the near future. B Well, Noha Ghali
Melanie G
5.0
1/23/2022
We’re so glad we had our wedding at B Ocean! The staff was great throughout the whole process. Joffrey was our main contact through the whole process and he was great to work with. We can’t thank him enough. Due to Covid we had to reschedule and they were very accommodating. Helped us figure out a new date and made the process of rescheduling as pain free as possible. We definitely recommend having your wedding at B Ocean. The beach ceremony was perfect and we had our reception in a room that overlooked the beach. The food is always amazing there. The chef and his staff did a great job. Thank you everyone! We will remember our wedding day for the rest of our lives 🏝💕
Courtney H
5.0
6/09/2021
Ok, I picked this resort as our destination venue blindly just after speaking with Joffrey on the phone. It just felt right & I couldn’t have picked a better one. It’s a beautiful place. The food- so good! The service- even better! Our family discussed how we will return again in the future just to vacation. It’s close to the strip (15 min walk) but far enough away that’s it’s not too crazy. The private beach and multiple pools to chose from just makes it even better. The mermaid shows are so fun! Goodness, I can’t wait to visit again!
Lindsey M
5.0
3/04/2021
Absolutely INCREDIBLE! B Ocean was a dream come true. Joffrey is the absolute BEST EVER. He made sure everything was perfect and just the way we wanted. Even during COVID, B Ocean helped my wedding day go smoothly. Everyone there was kind, considerate, and helpful. We enjoyed our whole evening and stay there. We could not have asked for a better venue or a better group of people. Thank you Joffrey and team for everything you did for us and for helping us have our best day ever.
Gili P
5.0
12/03/2019
Nilly McNally Amazing amazing amazing. This hotel event planner helped us from beginning to end. She made our day fabulous! Was there with us through rehearsal and wedding. The B Ocean was a gorgeous venue. Thank you for making our day so special.
Tiffany W
5.0
7/09/2019
B Ocean helped us to celebrate our small destination wedding of 62 people. We booked with them a year out and they were very helpful in providing vendors in the area that they trusted and had worked with in the past. They packages are affordable and even include your wedding cake! The best part was our rehearsal dinner was able to incorporate the infamous mermaid show at the Wreck Bar. We can’t thank B Ocean enough for providing us with a magical weekend!
Stephanie A
5.0
8/09/2016
My husband and I recently got married at The B Ocean Resort (June 25, 2016). While they are undergoing construction, we still had an incredible wedding on the beach with a wonderful reception in the ballroom. To be honest, the main ballroom overlooking the beach wasn't ready, so we had to have it in the ballroom downstairs, kind of a huge bummer but we made it work. They were really good to us and compensated us for the inconvenience in a few areas.
With that being said, Mark Semple, the coordinator, did everything in his power to make up for the difference! He is truly amazing and B Ocean is lucky to have him. We live in California and had been planning this with him for a year. He was so great from the time I woke up until it was time for me to walk down the aisle, he really made it amazing.
We chose to use the Pastor through him as well as the cake company, and Watermill Flowers, all of which were awesome. Fortunately, we were able to make a few trips to FL to make the planning a lot easier on all of us. There is nothing more amazing than a wedding on the beach as the sun is going down. We were so blessed to have no rain too!
It truly was a dream come true for the both of us. We thank Mark from the bottom our hearts. I would recommend having your wedding here, hands down.
Yesenia M
5.0
8/18/2015
So me and my husband were too stressed with the wedding planing that we decided to take a weekend just for us two.
This hotel is great for a weekend get-a-way because it has all you would need right in the hotel.
The hotel offers great rooms (very clean, spacious, and modern), restaurants (modern diner for breakfast and lunch, and a sushi restaurant), pool (not very big but pleasant), and is located across the street from the beach.
Great hotel and place for two!
Sarah D
5.0
8/11/2015
We couldn't of asked for a better location for our destination wedding. We originally booked our wedding when the B was the Sheraton. We were initially worried that our contract with the Sheraton wouldn't carry over with the new ownership, little did we know we'd have nothing to worry about. The B honored our every detail. They went above and beyond what we expected, including the AMAZING room upgrade that Mark Semple surprised us with. We brought 80 of our closest family members and friends who all made wonderful vacations out of the trip. This was our 3rd time staying at the Sheraton/B Ocean and we will be back. It is in such a great location to bars, restaurants, nightlife, not to mention the private beach, which is hard to come by in Ft Laudy. The service we received was exceptional. I felt I could relax and everything was taken care of for me. From our cake, food, linens, centerpieces, chairs, open bar, ceremony, cocktail hour, complimentary wedding night, along with a discounted rate etc. Everything you can think of was included. The only extras we had to book were photography, DJ and hair/make-up. It was nice having everything bundled into one package. Our staff during the reception took care of everything while we danced the night away and enjoyed the party. I wish I remembered our bartenders names because kudos to them! It was a true fairytale come true having our destination wedding at the B. My only complaint is it went by too fast. I've already booked another trip to Ft. Laudy and you betch ya we are staying at the B. Thank you to Mark and the rest of the the staff at the B.
Stephanie L
5.0
7/28/2015
Our wedding was a dream come true! My husband and I are well pleased with the staff from the B Ocean Resort. Our overall experience was wonderful. Our coordinator, who is also the Director of Catering, Mark Semple, was phenomenal. He was patient, kind, and truly went above and beyond to make sure every detail was intact and our schedule ran smoothly. Our guest have not stopped saying how beautiful everything was and the food from the reception was exquisite!
Samantha G
5.0
7/08/2014
I recently had my wedding at this hotel. They did an amazing job! Linda an Emily were the coordinators. They did a great job of making sure everything was what we wanted. Emily was amazing the day of the wedding. She checked on me and made sure we had everything I needed. They even gave us champaign, snacks, and treats while the girls and I got ready.
At the wedding, everything went smooth and on time. The food was amazing! The guests really enjoyed it, and said it was better than any wedding food the had.
This was an amazing venue!
Natasha K
5.0
12/26/2013
I was a bride who lived out of state and found everything through theknot, including this venue. The Sheraton hotel was fabulous! I started planning my wedding in June of 13 (my wedding was Dec ’13) and was in complete contact with the hotel from the beginning. Every time I had a question or multiple, I always had a response back. Nothing was more than a few days and that really helped since I lived out of state. No matter how much I emailed, the hotel was very patient and kind. Emily Payne was my wedding consultant and I was very happy to have her help me! She was great and made sure everything ran smoothly! I also worked with Jiwon Park, who helped coordinate the rooms and was also very accommodating to my needs. The hotel service was excellent, food, George, who helped with the day of the wedding was great, and the staff was great as well. They even brought up my wedding accessories (guest book, lanterns, etc) back to my hotel suite and made the room ready for us newlyweds. The day of the wedding, everyone was there to help me with anything possible. I recommend any bride who is looking for a beach wedding, to book with the hotel. They were great!!! And I would do it again. The only thing I was upset about was the fact that they lost my bouquet. Other than that, I was very pleased with my choice.
Evie F
1.0
10/25/2013
This place is beautiful! But that is where the good stuff ends! They got everything wrong from forgetting our bar, serving the wrong food at the reception to over charging my guests! Horrible service too!! So sad this place lacks a good staff because it just ruins everything! Even the wedding planner left in the middle of the wedding! Insane.
Heather S
5.0
1/21/2013
Two words: Destination. Wedding.
Ahhhhh! What have I gotten myself into?? We live in STL and we knew we wanted a FL beach wedding. I couldn’t imagine planning a wedding without seeing anything until the day of. Also, relying on email and phone calls to piece together our BIG day was making me nervous before I even begun the process. I was SO overwhelmed with the entire process before I even started planning. My sister knew how stressed I was, so she started the planning for me :) She goggled many hotels in
Fort Lauderdale, FL and we spent an evening together going over the pros and cons of each hotel and narrowed down the Sheraton Fort Lauderdale Beach Hotel. Not only were they in our budget, but offered many things for FREE that other hotels charged for: (couples customized website, personal event manager, champagne toast for ALL our guests, upgraded room the night of our wedding, CAKE, table linens and center piece) – this made the planning process much less stressful. Nydia Lopez was my event manager and she was beyond helpful, polite, knowledgeable and “hands-on” from beginning our search, to the time we arrived in FL until the time we left. Nydia went above and beyond to make sure I felt comfortable during the entire process. I recommend the Sheraton Fort Lauderdale Beach Hotel and PLEASE request Nydia Lopez as your event manager. You will not be disappointed. Oh and one last thing, for all future brides – any negative reviews you hear or read are probably coming from “Bridezillas” who will never be happy no matter what someone does for them. :)
Brides-To-Be, remember that this is a special day for you and your future husband…do not get caught up in feeling like you’re all alone in planning your BIG day. Leave the planning to the Sheraton and Nydia Lopez.
Katerina V
1.0
1/02/2013
To begin, the venue is a beautiful one and the prices are fairly reasonable for having your wedding on the beach in Fort Lauderdale. The cake from Ana Paz was delicious and the food was decent. If you decide to have your wedding here, proceed with caution and STRONGLY request to work with Shantel.
This entire process, working with Nydia, had been a complete nightmare and a never ending struggle.
First off, our wedding block of rooms was not handled properly. The rooms we agreed upon had not been accessible to our guests at the agreed discounted price. It took 3 months before resloving this issue, no one took ownership to solve the problem.
As presented to us during our first tour of the Sheraton, my fiancé and I were to be provided with an upgraded suite for the night of the wedding (oceanview room). We were told that the upgrade was unavailable and we would have to pay an additional $200 to have an upgraded suite which was supposed to be included in our package. This issue took 3 or 4 emails back and forth to be resolved.
I inquired about a room for myself (the bride) and my bridesmaids to get ready in. I asked if we could check into the Bridal suite early and use the hotel room as a place to get ready. I met much resistance from Nydia and her staff. At this point, I spoke to the manager at the Sheraton hotel to help in this manner and he never followed through. I had to do some research to find a more responsible person to deal with, Emily Payne who then intervened and helped.
There was an issue with my fiancé and I being able to taste our wedding food. We were told by Nydia that we had to come between the hours of 9am-5pm Monday through Friday. My fiancé and I work during those hours and were unable to make it during those times. Nydia and the catering staff was not being flexible to accommodate my fiancé and I at all. We were willing to come in any evening during the week or anytime during the weekend. However, Nydia and the catering staff would not budge. My mother was in town from Chicago for a week and was willing to taste the food for us during those hours. Nydia and the catering staff did not agree to this either. Finally, after much back and forth we were able to taste the food for our wedding one evening during the week. However, this problem took 5 weeks to be solved and again we struggled with much resistance from the Sheraton staff.
Nydia does not work in the best interest of her clients. I feel she does not take ownership to get issues taken care of for me as the bride. She puts my questions and concerns off or passes them to her colleagues without following up. She does not answer my questions in a timely fashion. I was so concerned that my wedding day would not run smoothly since the pre-wedding period had been such a difficult one. I really wished I felt more confident with my wedding coordinator and at ease that the details of my wedding as it pertains to the Sheraton were being handled by someone dependable.
On my wedding day, Nydia and the wedding consultant were supposed to be available to help with the set up. I did not see these girls until after the wedding.
Before my wedding, I read wonderful reviews about the Sheraton Hotel on theknot.com and this is the sole reason why I chose this hotel to have my wedding. I found out later that the wedding coordinator who everyone ranting and raved about online now works at the Westin. My experience was so difficult and frustrating.
Laura H
5.0
6/13/2012
Tammy and Emily were my wedding ladies and they made my wedding day perfect. The hotel staff was great from the moment we checked in til the time we left. I would do it all over again.
Caroline A
5.0
6/05/2012
Had an overall excellent experience with this venue from customer service, to planning and execution.
Tasha W
5.0
6/04/2012
I would like to start off by saying this was a beautiful hotel all around! My husband and I felt like we were getting taken care of from the beginning. The hotel staff was pleasent and friendly. I did not go with the hotels' wedding planner, but it turned out great! The event coordinator for the hotel, Tammy, was great! She came to the bridal suite and checked on everyone and brought coffee and took all of the props to the wedding planner for me. I did not have to worry about a THING!! The food was great! The staff that served the food was pleasant as well. The reception food for was even accomidated for us to have turkey sausage and vegetarian items for those who did not eat meat or pork. I do want to say, I did not taste anything before, I live in IL, so I had no choice but to deal with whatever I had. Everyone enjoyed every part of the meal:) The only flaws I had were my family that drove from MO, IL & TN had to pay to park. I was not asking for it to be free, but I felt, since we were giving them at least 10 rooms, the parking could've been a little more discounted, rather than just $5. Other than that, everything was fine and everything I could've dreamed, wished, and prayed for:)
Cassie W
5.0
12/12/2011
The staff for the catering and event planning at this hotel were incredible when helping plan my wedding. They were there for me from day one to the last minute of my reception. They were so helpful and made my day more than I could imagine! They supplied me with anything I needed, even offering to go to stores for me, since I was coming from out of state. I think they did an amazing job!
Melissa D
5.0
8/30/2011
My experience with the Sheraton was absolutely incredible. Tammy, Katrina and Jorge was AMAZING in all ways including the day of the wedding. They were always there to answer any question I had expecially being a destination wedding. The food, the staff, location, and price were all amazing. All of my dreams and expectatons came true that night!!! The way everything came together left me without a worry on the most important day. It was truly an unforgettable day and I can't thank them enough for making my dreams come true and for being there every step of the way. Would defintely recommend to family and friends.
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