To start, the bartenders were on time, but they both spent an EXTREMELY long time to change so when they came out of the bathrooms the ceremony was almost over and they hadn’t finished setting up either bar and scrambled to be ready for the fir...st guest. The bartenders were slicing limes while 40 guests waited in line for drinks and when my coordinator offered to cut limes for them they said no and we painstakingly watched him cut limes for 5 more minutes before he served his first drink ( the other guy served, but he did not).
I paid for a complete bar set up for 200 guests, estimating at about 150 drinkers. Within the first hour, they ran out of club soda and tonic and limes by hour two. Following that, was bottled water for the rest of the night. After about 3 hours, they finally decided to get approval to go to the store for more supplies- which took the better part of two hours to get back, which meant I was down to one bartender (paid for two). The bartender remaining was very helpful, but clearly in the woods.
They did not manage the supplies at all throughout the evening which meant sometimes the outside bar had stuff that the inside did not. One time, one bartender told me they were out of limes- my coordinator walked outside and there was an entire cup of cut limes on the bar, which she obviously brought inside.
More than 10 times one of the two bars were left unattended, causing the security to have to man the bar. While unattended, my coordinator stepped in and served around 20-30 drinks throughout the night as to not leave your guests hanging.
The cooler in the main space was leaking nearly the entire night and they never managed to get that under control.